Business Plan of Computer Training Centre

BUSINESS PLAN
COMPUTER
TRAINING CENTER
INTRODUCTION
This institute name WEBASSIST will offer wide range of Web
Development Engineering courses. This includes courses for:
School Students
Undergraduates.
Professionals.
Government & Private sector Staff.
Freelancers
CERTIFICATION
Approval Taken from TVEC Sri Lanka
Become a Academic Partner with CIW
Become a Academic Partner with Adobe
Become a Academic Partner with MicroSoft
VISION
To provide student with knowledge & experience that adds value
to computed education & information technology.
MISSION
To offer high quality academic program which successfully
prepare individual for entry level, managerial position in public &
private sector.
This program provides a macro understanding of different
functional areas of business & is suitable for students who wish to
work in field of finance.
GOALS
1. To provide the excellent education on latest technologies with
maximum practical exposure.
2. To engage in partnerships with the private and public sectors and
to implement programs that addresses their identified
employment needs.
3. Provide highly skilled professionals to the software Industry
OBJECTIVES
1. Achieve at least 30% growth every year.
2. Provide placement to at least 75% students.
3. Maximize accessibility by Opening new teaching centers on
various locations in Northern Province within 5 years.
4. Acquire and upgrade best and latest software and hardware
to provide state-of-the-art technologies in the education and
training of all individuals.
TARGET CUSTOMERS
School going students.

School Leavers
Undergraduates.
Professionals.
Public and private Sector Staff.
Management students.
House wives.
Freelances
COURSES OFFERED
Courses
1) Certificate in Web Designing
2) Advance Diploma in Web Designing
3) Master Diploma in Web Designing CAREER Course
4) Master Diploma in Graphic Designing
5) Advance Diploma in CMS
6) Content Management System(CMS)
7) Diploma in Social Media Marketing
8) Diploma in SEO
10
Course
Name
Module Covered
Course
Durati
on (in
hours)
Price
per
module
(LKR)
11
COMPUTER QUALIFICATION AND

CERTIFICATES
1. NVQ - Work Related Certificate
(SL)
2. CIW Certified Professionals
3. Microsoft Office Specialist (MOS)
4. Adobe Certified Professionals
5. W3Schools Certification
12
WHY US
Training by professionals with years of industry experience.
Course material designed around current and upcoming
technologies.
World Class Ambience
100% Placement assistance with Industrial Leaders
Hi-End Infrastructure.
13
THE MARKET
14
Northern Province is known

for quality school education.
15
MARKET CHARACTERISTICS
Population- approximately 12 lacs.
Literacy ratioMale : 86.1 %
Female : 76.5%
Most of the people engaged with service sector.
16
MARKETING PLAN
17
MARKETING PLAN
Marketing objective- To achieve 5% market share in one year.
Positioning Price- value for money.
Quality- high tech. education.
Image- premier institute in computer training specializing in
software programs.
18
MARKETING COMMUNICATION
Advertising- local TV channel, seminar in schools, colleges,

Universities.
Leaf lets in newspapers
Brochures.
Hoardings.
Social Media Marketing with in the region
19
RESOURCES
Infrastructure includes computers, basic premises, printers,
furniture etc.
Personnel- permanent & visiting , etc.
Financial resources- Bank, financial institutions, capital.
Premise in Point Pedro.
20
Segmentation Targeting
Positioning
(STP)
21
SEGMENTATION
We can categorize potential

customers into 4 major categories
they are :
a. Unskilled Graduates.
b. Working personals in industry.
c. Simple Undergraduates.
d. Fresh Graduates.
22
TARGETING
Fresh unemployed people
struggling to find job in
technologies industry.
Simply degree does not guarantee
employment and they need extra
edge from others to be competitive.
Our aim is to provide those people
that extra edge with real knowledge
plus working experience on live
projects.
23
WAYS TO TARGET
Doing free technology seminars in universities and colleges and
distribute brochures.
Organize small promotional events in front of universities, schools,
colleges and young people preferred hangout places.
Visiting technologies companies and informing them about our
excellent curriculum and persuade them to visit our institute.
Provide special Discount schemes on software packages.
24
POSITIONING
25
POSITIONING
26
4 PS
PRODUCT Build brand as niche technology training
institute.
Acquire best latest technology and well
trained professionals.
Build online helper for remote students.
Provide cheap pick and drop facility to or
from institute.
Provide 100% job placement assistance.
27
PRICE
Special discounts for merit student.

One time or payment in parts payment options.
Special discount of working class.
Scholarship for best student in batch.
5% discount to reference students.
28
PLACE
Build training centers at different part of countries.
Build institute near universities colleges or at the middle of cities.
Make contact centers to at remote cities to develop reachability.
29
PROMOTION
Push and Pull both promotional strategies.

Internet and newspaper advertising.
Distribution of brochures at universities and colleges .
Small Hoardings besides roads.
Discount to reference students .
Discount to family member of student.
Social Medias
30
STRATEGIC AND ACTION PLAN

Strategy is to build a growth organization with attracting more
youths to learn and grow with us and build a national brand till end
of 2020.
To achieve that vision we are planning to establish at least 3
coaching centers across Northern Province.
31
One year action Plan of 2010 -11
MONTH
ACTION PLAN
MAY
1. Apply for Bank loan and get it

2. Look for good place to setup institute
3. Do Survey and choose good hardware and
software vendors and office setup companies.
4. Advertise for recruitment of new experienced
people.
JUNE
5. Interview and recruit employees.

6. Build brochures and hoardings for the
company and start advertising with information
spreading.
7. Finalize all municipal paper work.
8. Finalize Setup of whole Institute.
32
JULY
9. Opening of IT Solution Invite people from

education circle and students.
10. Allocation of work and targets.
11. Visit technology companies to inform about
our organization and invite them.
AUG
12. Visit Universities and give free seminars

with company brochures.
13. Inform them about company discount
schemes.
SEPT
14. Evaluation of Employee performance.

15. Keep checking System performances.
16. Visiting Universities.
OCT
17. Recruit more trained professional if
required.
18. Quality measures and evaluations.
33
NOV
19. Aggressive marketing.
20. Discussion with employees achieves Kaizen.
DEC
21. Small functions to promote bight students and
motivated employee.
22. Open New coaching centre somewhere.
JAN
23. Performance testing.
24. Positioning initiatives.
FEB
25. Collect feedback about system from students and
employees and try to improve them.
34
MARCH
26. Meeting with banks.
27. Update hardware and software technologies
available.
APRIL
28. Evaluation of whole year company
performance .
29. New Year party Invite peoples, students,
professors and employers and communicate with
them.
35
CONTIGENCY PLAN
FAILURES
CONTIGENCY PLAN
Lack of required 1. Talking too various banks and convince

Capital required to invest.
for growth
2. Build relationship with Venture
capitalists.
Difficulties in
placing
students
1. Regular talks with technology

companies.
2. Invite companies to institute and
encourage them to do Company seminars.
3. Show them projects done by students.
Non availability
of latest
technologies in
country.
1. Keep in touch with different vendors to

provide best and latest technologies.
2. Ask system admin department to keep
track of new technological changes.
36
Financial Plan
37
EXPECTED EXPENDITURE
Estimated expenditure (annual figr)
Category
particulars
Qty.
Price
Amoun
t
20000
0
PREMISE
COMPUTER
lab
6 15000 90000
Liabrary
1 15000 15000
Accounts
Reception
Management
Software cost
Air Conditioners
1 15000 15000
5000
38
Furniture
Revolving
Chairs
Plastic
chairs
Admin.
Chairs
Sofa sets
library chairs
Table fitting
Misc
library
Books
Almirah
39
Marketing
Expenses
Legal
expense
certification
expenses
misc
expenses
Total
40
NET PROFIT:
TOTAL REVENUE- TOTAL EXPENSES
41
PROJECTED REVENUE
42

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What is the vision of the institute?

What is the vision of the institute?

What goals does the institute aim to achieve?

What goals does the institute aim to achieve?

BUSINESS PLAN

School going students.

COMPUTER QUALIFICATION AND

Northern Province is known

Advertising- local TV channel, seminar in schools, colleges,

We can categorize potential

Special discounts for merit student.

Push and Pull both promotional strategies.

STRATEGIC AND ACTION PLAN

One year action Plan of 2010 -11

1. Apply for Bank loan and get it

5. Interview and recruit employees.

9. Opening of IT Solution Invite people from

12. Visit Universities and give free seminars

14. Evaluation of Employee performance.

Lack of required 1. Talking too various banks and convince

1. Regular talks with technology

1. Keep in touch with different vendors to

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