Matrix Clothing: Employee Retention and Job Satisfaction IN

Employee Retention and Job satisfaction
IN
MATRIX CLOTHING
COMPANY PROFILE
NAME MATRIX CLOTHING
DATE OF ESTABLISHMENT JUNE 1980
OWNERSHIP PARTNERSHIP FIRM

MR. GAUTAM NAIR
MR. VIKRAM NAIR
MR. RAJEEV DHAWAN
ANNUAL TURNOVER 150 CRORES
EMPLOYEES STRENGTH LADIES-850

MEN’S-2400
OBJECTIVE
 To find out the percentage of company’s
employee who are satisfied or unsatisfied with
their work.
 To find out the reasons of dissatisfaction of
employees.
 Find out the solution to retain the employee in
the organization.
JOB SATISFACTION
 Job satisfaction refers to the general attitude of
employees towards their job. It is the amount of
overall positive effect or feeling that individual
have towards their job.
 Job satisfaction is in regard to one's feelings or
state-of-mind regarding the nature of their work.
Job satisfaction can be influenced by a variety of
factors, e.g. the quality of one's relationship with
their supervisor, the quality of the physical
environment in which they work, degree of
fulfillment in their work, etc.
Factors Of Job dissatisfaction
 Discrepancy between what one wants in a job and what one
has in a job.
 No recognition and promotion opportunity.
 Unfavorable pay, company policies, supervisory practices
and other working condition.
 Over workload and if an individual does not receive enough
input on the job or is unsuccessful in processing these input.
 Negative emotions of superior.
 Supervisor-subordinate relationship
 No upward communication.
 When physiological, social, self-actualization and self-
esteem needs are not fulfilled.
Measurement of job satisfaction on
management level
Research Method :-
Data source - Primary Data(i.e. Employees of

management level from grade M3 to M7)
Sample size – 52 employees

Questionnaire for the measurement of job
satisfaction
 Please take a few minutes to fill the following questionnaire
 Name _______________________
 Grade _______________________
 Gender
(a) Male (b) Female
 Marital status
(a) Married (b) Unmarried
 Total number of years in this organization.
(a) Less than 1 year (c) 6-10 years
(b) 1-5 years (d) 11-15 years

(e) Above 15 years
Questionnaire
 What is your age group?
(A) 20-25 years (c) 30-35 years
(b) 25-30 years (d) above 35 years
 State
(a) Utter Pradesh
(b) Haryana
(c) Bihar
(d) Rajasthan
(e) Orissa
(f) Punjab
(g) Other ____________________
 Do you live with your family?
(a) Yes (b) No
Questionnaire
 Do you have conveyance problem to commute in matrix?
(a) Yes (b) No
 Do you think, you have better opportunity (like high salary, good working
environment, high technology etc.) in other company than matrix?
(a) Yes (b) No
 Do you get any facilities or benefits from matrix
(a) Home allowances (c) Discounted coupons/movie tickets
(b) Telephone expenses (d) Holiday package

(e) Others (f) None

 Do you feel that your job matches your educational qualification and experience?
(a) Yes (b) No
 Are you paid with a performance linked salary?
(a) Yes (b) No
Questionnaire
 Are you satisfied with your pay package?
(a) Highly satisfied (b) Satisfied (c) Dissatisfied (d)
Highly Dissatisfied
 What is your level of satisfaction regarding superior-subordinate relationship?
(a) Highly Satisfied (b) Satisfied (c) Dissatisfied (d)
Highly Dissatisfied
 Do you face any stress in your job?
(a) Yes (b) No
 Does the company provide you flexible working hours?
(a) Yes (b) No
 People who are result oriented are praised and rewarded in matrix?
(a) Yes (b) No
 How do you view your job?
(a) Challenging (b) Responsible (c) Not secured (d)
Secured
Questionnaire
 Are you satisfied with your present position in matrix?
(a) Highly satisfied (b) Satisfied (c)
Dissatisfied (d) Highly Dissatisfied
 Does matrix provides you career growth plan?
(a) Yes (b) No
 Does matrix provides you any outdoor training?
(a) Yes (b) No
 Are you satisfied with the basic amenities provided by the
matrix (like tea, coffee, A.C, drinking water, etc)?
(a) Yes (b) No
 Does matrix provides you any opportunity for your
development to use new technology in your working process?
(a) Yes (b) No
Questionnaire
 Do you feel that employees are recognized as individuals in matrix ?
(a) Yes (b) No
 Matrix clearly communicate its goals and strategies to you ?
(a) Yes (b) No
 How satisfied are you with your team spirit in your work
environment ?
(a) Highly satisfied (B) Satisfied (C) Dissatisfied
(d) Highly Dissatisfied
 Do you think working for matrix will lead to the kind of future you want?
(a) Yes (b) No
 Are you satisfied with the way that the matrix managed (example-company
policies and supervisory practices etc.)?
(a) Satisfied (b) Highly satisfied (c) Dissatisfied (d)
Highly dissatisfied
Questionnaire
 Are you satisfied with your ability to maintain a reasonable
balance between family life and working life
(a) Yes (b) No
 Rank the following attributes of job satisfaction 1 to 4(high to
low).
(a) Work environment ____
(b) Job security ____

(c) Salary ____
(d) Superior-Subordinate relationship ____
 How do you evaluate the overall satisfaction with your job?
(a) Highly satisfied (b) Satisfied
(c) Dissatisfied (d) Highly dissatisfied
Questionnaire
 For the questions that follow, Please use the following scale to
express the extent to which you agree or disagree with the given
statement. (1-agree, 2-
somewhat agree, 3-somewhat disagree, 4-disagree)
(a) Your work is appreciated.

(b) The working conditions are good.
(c) You get support and team work from other department in the
company
(d) I understand the company’s objective and try to achieve the
same_
(e) Your senior clearly defines your job responsibilities.
(f) Your senior communicates you the areas of improvement in
your job
Questionnaire
 Any further suggestions that you would like
to put forward.
__________________________________________
______________________________
Findings
AGE GROUP
Working years in matrix
8%
21% 21%
less than 1 year
20-25 year
23% 10% 1-5 year
26-30 year
6-10 year
31-35 year
11-15 year
Above 35 year
above 15 year
22%
23%
58%
JOB SATIFACTION Career growth plan
2%
20%
31%
Yes
SATISFIED
No
DISSATISFIED
cant say
67%
80%
BASIC AMENITIES Team spirit
10%
SATIFIED Satisfied
DISSATISFIED Dissatisfied
48% 52%
90%
PAY PACKAGE SUPERIOR-SUBORDINATE
RELATIONSHIP
1
2
18
SATISFIED
SATISFIED
DISSATISFIED
DISSATISFIED
cant say
34
49
Out door training Employee praised or rewarded in
matrix
15%
Yes 40% satisfied

No Dissatisfied
60%
85%
Work Environment Stress
3%
10% 29%
agree
33%
some what agree Yes
somewhat disagree No
disagree
54% 71%
flexible working hours
Emmployees view job as
1 2%
Responsible
Challenging Yes
Not secured No
Secured 50% 50%
44% 55%
Better opportunity in other company work appreciated
17% 4%
10%
somewhat agree
Yes agree
No somewhat disagree
disagree
31% 56%
83%
conveyance problem Balance between family life and
working life
38%
yes Satisfied
No Dissatisfied
46%
54%
62%
Suggestions by employees
 Improve basic amenities (like tea, coffee, drinking water, A.C etc.).
 Increment process should be based on individual performance and
efforts and salaries should be paid on the basis of market trend & job
profile of the employee.
 P.F should be deducted equally from both the side (employee and
company).
 Uniformity and equal distribution of work.
 Cab facility should be provided to the required people.
 There should be classes for workers .superiors and other people
should be there in sampling to teach the workers.
 Team should be organized in a better way rather than managing work
somehow.
 Job profile should be defined.
 Opportunity should be provide to learn new skills and go ahead.
 Motivational theory should be followed.
Suggestions by employees
 Team-work should be best and cooperative.
 Appraisal should be done on actual difference between actual
performance and self standard of the company.
 Matrix should give some incentives to every employee by
seeing their performance.
 Matrix should have some motivation policies.
 Maintain long term relationship with employees.
 Company should arrange for outdoor training.
 Matrix provides low salary due to which there is a lot of
problem in finding right candidate with less expected salary.
 Cab should also have time for coming in the company and
going.
 Matrix should try other methods of appraisals like, MBO and
360 degree appraisals.
Recommendation for employee retention
 There should be a career growth plan for each position.

 Arrange outdoor training for employees to learn new
skills.
 Matrix should provide performance linked salary to
employees.
 Matrix should provide conveyance to required employees.
 Improve basic amenities (like tea, coffee, drinking water,
A.C etc.).
 Provide some incentives to employees on the basis of their
performance to motivate them.
 Matrix should arrange some ER (Employee Relation)
activities games, quiz and outing to reduce stress.

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Employee Retention and Job satisfaction

NAME MATRIX CLOTHING

DATE OF ESTABLISHMENT JUNE 1980

OWNERSHIP PARTNERSHIP FIRM

ANNUAL TURNOVER 150 CRORES

EMPLOYEES STRENGTH LADIES-850

Data source - Primary Data(i.e. Employees of

Sample size – 52 employees

(b) 1-5 years (d) 11-15 years

(a) Home allowances (c) Discounted coupons/movie tickets

(b) Telephone expenses (d) Holiday package

(b) Job security ____

(a) Your work is appreciated.

Yes 40% satisfied

 There should be a career growth plan for each position.

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