BBPP1103 Chap 1

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BBPP1103 PRINCIPLES OF MANAGEMENT

What is Management?
DEFINITION OF
MANAGEMENT
• Management is the process of overseeing and
coordinating resources efficiently and effectively in
line with the goals of an organization.

• Effectiveness is the attainment of goals which enables the


realization of the objectives of an organization or to put it
briefly, “doing the right thing”.

• Efficiency is performing a job using minimum effort, cost


and wastage or simply, “doing things right”.
WHO ARE
MANAGERS?
• A manager is an individual who is directly responsible for
ensuring that tasks are performed by people or employees
in an organization.

Managers are:
(a) A classic way of analyzing the task of management is by examining management from
the point of the functions performed by managers;
(b) The second approach is to observe the roles of managers;
(c) The third is to analyze the skills required by managers.
Functions of Management
Roles of a Manager
• Figurehead - A manager must carry out ceremonial duties.
• Leader - A manager indirectly functions as a leader.
• Liaison officer - A manager conveys relevant information to individuals outside his unit or to other relevant parties
outside his organization.
• Spokesperson - The manager of an organization usually acts as its spokesperson.
• Negotiator - A manager is compelled to find a solution for each of its problems regardless of complexities.
• Initiator - Two management experts, Sumantra Ghoshal and Christopher Bartlett (Dessler, 2001), highlighted an
additional role of a manager as the initiator of corporate actions and transformations.
• Entrepreneurship Process - The manager will try to improve his unit's performance and when he gets a good
idea, he will launch a programme to realize the idea.
• Capability Development Process - In a technology-centred world, conglomerates need to fully utilize their
advantage as a large establishment not only in matters of economies of scale but also in the aspects of
enhancing the knowledge and abilities of its employees.
• Reformation Process - A successful manager will identify situations that might pose challenges to the
strategies of the organization and assumptions made.
Skills of a Manager
Skills of a Manager
TYPES OF
MANAGERS
EVOLUTION OF
MANAGEMENT THEORY
Classical Perspective

Scientific Bureaucratic Administrative


Management Management Management

based on guidelines, focuses on the


The focus on improving
hierarchy and clear organization as a
employees efficiency
division of labor as well as whole. (14 principles
rules and procedures of management)

Frederick Winslow
Taylor, Frank and Lilian Henri Fayol, Mary
Gilbreth, and Henry Max Weber Parker Follett and
Gantt Chester I Barnard
EVOLUTION OF
MANAGEMENT THEORY
Human Perspective

Human relations Social science


Human resource
movement approach
approach

This approach is based on the


The human resource approach
premise that effective control The social science approach
stresses that employees
comes from individual employees developed the theories of
productivity will increase when
rather than strict control by human behavior based on the
the employees' satisfaction of
authorities. scientific and learning methods.
basic requirements are met.

Mary Parker Follett and


Chester I Barnard
EVOLUTION OF
MANAGEMENT THEORY
Quantitative Management Perspective

Management of Management of
Management of
science information
operations
systems
involved the transfer of
The members of operations new sub-sector in quantitative
equipment and humans quickly
management use quantitative management approach where
and efficiently, these
techniques to resolve systems are designed to provide
techniques were applied by
manufacturing issues. relevant information at appropriate
large-scale firms.
time and cost.
EVOLUTION OF
MANAGEMENT THEORY
Contemporary Perspective

Systems Theory

A system functions to
transform input found from the
external environment to
output.
EVOLUTION OF
MANAGEMENT THEORY
Contingency Approach

learns management by experiencing the


problems of case studies. The contingency
approach combines the universal and case
observations. Under this approach, a
manager’s action depends on the main
contingencies in an organizational situation.
End

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