Turnaround of Indian Railway

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TURNAROUND OF INDIAN

RAILWAY
 Whenever a situation develops to
its extreme, it is bound to 
turn around
 and become its opposite
Lalu Prasad Yadav leadership
style
 My mother always told me not to handle a
buffalo by its tail, but always catch it by its
horns. And I have used that lesson in everything
in my life, including the Railways. 
Lalu Prasad Yadav 
leadership style
 The solution lay in increasing volumes
and not the cost .
 Don’t micro manage ,delegate your

work , take calculated risks.


 If you don’t milk the cow fully ,it falls

sick.
 Think out of the box
THE LOSS MAKING ERA
 The Expert-Group report submitted in July 2001
stated:
“Today Indian Railway is on the verge of a
financial crisis... To put it bluntly, the ‘business
as usual low growth’ will rapidly drive IR to fatal
bankruptcy, and in sixteen years Government
of India will be saddled with an additional
financial liability of over Rs 61,000 crores… On a
pure operating level, IR is in a terminal debt
trap.”
key strategies the Indian
Railways adopted
Downsizing
The number of employees, which peaked at
1.652 million in 1991, was brought down
progressively to 1.472 million by 2003,
and to 1.412 million by 2006. One of the
elements of retrenchment strategy is to
trim off excess staff. The approach that
the IR adopted was not to fill in vacancies
created due to retirement or other reasons
key strategies the Indian
Railways adopted
Outsourcing
Besides the catering and parcel service
activity, the IR also outsourced advertising
activity. In the other business areas of
parcel, catering and advertising, the
strategy of outsourcing through public
private partnership and wholesaling rather
than retailing was adopted
key strategies the Indian
Railways adopted
 Product Innovation
The IR introduced double stack container trains on some
diesel routes. These containers increased the carrying
capacity of each train to 2,500 tonnes against 1,500
tonnes.
Further, it introduced new design of wagons with higher
pay load (carrying capacity) but lower tare weight
(weight of the empty wagon) that improved safety
features. The effect of these measures can be seen in
higher freight revenue.
 
key strategies the Indian
Railways adopted

Rise in demand 
The rise in freight revenue - the main
plank of the IR turnaround. IR raised
the freight on iron ore by 17%.
Lalu and Indian Railways

He disallowed plastic cups used for serving


tea at railway stations and announced that
they will be replaced by kulhads (earthen
cups)
generate rural employment
reduce garbage as kulhads are bio-degradable
Lalu and Indian Railways

 He made personal inspections in the


railways . He undertook surprise check at
Rail Bhavan. He deducted the salaries of
500 latecomer employees and sent them
back.
 He maintained passenger profile so that
compartments could be taken off or added
to trains according to seasonal demands.
Lalu and Indian Railways

 As a part of his drive to modernize the


railways , he decided to send nearly 100
top officials abroad for training in latest
techniques and sharpen their managerial
skills in management schools of USA and
France.
Lalu and Indian Railways

 He said that he would revoke the contract


of AH wheeler & company which runs
newspaper stands on most Indian railway
stations, because they were enjoying
monopoly ever since British left India and
would invite open tender.
“Turnaround”
 The essence of the ‘turnaround’ was in the
fact that -
 (i) total revenues increased by a
significant percentage in the last two
years
 (ii) the net revenues continued a robust
upward trend.
Fully air-conditioned Garib
Rath

 A view of the Garib Rath, train for the poor that


provides comfortable , air-conditioned travel at
affordable cost to India's poor.
IRCTC
 The site which serves online ticketing for
Indian railways is the largest e-commerce
website (www.irctc.com)
A dead end street is a good
place to turn around

Tanya grover
Parvinder kaur
Gaurav dutt
Shakti vohra

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