The Competencies of A Business Week 2

THE COMPETENCIES OF A BUSINESS ANALYST
• Can make the difference between a poor and a great

GOOD BUSINESS ANALYST investment in business and IT improvements.
• help to resolve issues without jumping to premature
conclusions.
• PERSONAL QUALITY
HAS A SET OF COMPETENCIES • BUSINESS KNOWLEDGE
• PROFFESIONAL TECHNIQUE
TO PERFORM THEIR JOB EFFECTIVELY
Competence as an ability a business analyst

needs to perform their job effectively
THE DEVELOPMENT OF BUSINESS ANALYSIS
• THE ROLE AND RESPONSIBILITIES OF A BUSINESS ANALYST
The core business analyst role :
• Investigating and analyzing business situations.
• Identifying and evaluating options for improving business systems,
• Elaborating and defining requirements, and
• Ensuring implementation and use of information systems in line with the
needs of the business.
• Personal qualities are concerned with how you think and

how you interact with the people around you
• Business knowledge a good understanding of their
organization and the business domain or sector within which
it operates.
• The professional techniques are those specific to the
business analyst role
Traditional business plan format
•Executive summary. Briefly tell your reader what
your company is and why it will be successful. ...
•Company description. ...
•Market analysis. ...
•Organization and management. ...
•Service or product line. ...
•Marketing and sales. ...
•Funding request. ...
•Financial projections.
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• Domain knowledge:
• It enables us to communicate with the business people involved
in the project,communication and relationship building also help
here.
• It will help us to understand what would, and would not, be
acceptable or useful to this business domain;
• It may enable us to use ideas and experiences – particularly
those relating to best practice from an organization,
• Principles of information technology:
• How computers work including operating systems, application software,
hardware and networks;
• Systems development lifecycles, for example the unified process or the ‘V’
model;
• Systems modelling approaches such as the Unified Modeling Language (UML);
• Systems development approaches, for example, the Dynamic Systems
Development Method (DSDM) and Scrum;
• Pros and cons of developing systems instead of buying them off the shelf;
• Trends and new opportunities that IT brings such as big data, software as a
service, visualization, mobile technologies,
• Supplier management:
• Time and materials
• Fixed price delivery
• Risk and reward
• THE RIGHT SKILLS FOR THE RIGHT SITUATION
• SKILLS DEVELOPMENT
Four ways in which business analysts can develop their competencies:
• Training
• Self-study
• Workplace experience
• Industry engagement
INDUSTRY SKILLS FRAMEWORKS

• SFIA is the major framework setting out the definition of skills, and levels of
competence, for the information systems industry.
• Six categories of skill including strategy and architecture, business change, and
solution development and implementation.
• Each category contains definitions of relevant skills with between one and seven
competency levels for each skill;
• Can be used to build descriptions of the skills required by a job role such as
business analysis, at the required number of levels.
• The levels are numbered 1 to 7: level 1 is Follow, 2 is Assist, 3 is Apply, 4 is Enable,
5 is Ensure, Advise, 6 is Initiate, Influence, 7 is Set Strategy
• Skills Framework for the Information Age (SFIA)
SFIA is owned and maintained by The SFIA Foundation, a not-for-profit
organization whose members are:
• BCS, The Chartered Institute for IT (BCS);e-skills UK – the Sector Skills
Council for Business and Information Technology;
• Institution of Engineering and Technology (IET);
• Institute for the Management of Information Systems (IMIS);
• the IT Service Management Forum (itSMF).
• The Business Analysis skill
The SFIA description of the Business Analysis skill is:
• The methodical investigation, analysis, review and documentation of all
or part of a business in terms of business functions and processes, the
information used and the data on which the information is based.
• The definition of requirements for improving any aspect of the processes
and systems and the quantification of potential business benefits.
• The creation of viable specifications and acceptance criteria in
preparation for the construction of information and communication
systems.
The Business Analysis skill (ex level 5)
•Responsibility for investigative work to determine business requirements and specify
effective business processes, through improvements in information systems, information
management, practices, procedures and organization change;
•Applies and monitors the use of required modelling and analysis tools, methods and
standards, giving special consideration to business perspectives;
•Conducts investigations at a high level for strategy studies, business requirements
specifications and feasibility studies;
•Prepares business cases which define potential benefits, options for achieving these
benefits through development of new or changed processes, and associated business
risks;
•Identifies stakeholders and their business needs.
•Business process improvement;
•Stakeholder relationship management;
•Requirements definition and management.
• INDUSTRY QUALIFICATIONS
There are two examination bodies offering professional qualifications in
Business Analysis in the UK. These are BCS and IIBA.
• BCS, The Chartered Institute for IT
BCS offers a range of certifications for business analysts covering the
subjects of business analysis, change management and consultancy. There
are three levels of certification and those particularly relevant to business
analysts are described below:
• INDUSTRY QUALIFICATIONS
• Foundation Certificate in:
• Business Analysis (described below);
• Business Change;
• Commercial Awareness.
• Practitioner Certificate in:
• Business Analysis Practice;
• Requirements Engineering;
• Benefits Management and Business Acceptance;
• Modelling Business Processes;
• Systems Modelling Techniques.
• Higher qualification:
• Diploma in Business Analysis (described below);
• Diploma in Consultancy.
•SUMMARY
•Historically, business analyst jobs and qualifications have focused on the
construction of systems that ‘meet business requirements’.
•Collecting requirements in an organized and logical fashion that are then used to
select or build systems which meet those needs.
•The need for people who can do this is now a lot wider and there is much more
emphasis on the importance of this task,
•Business analysts can only survive and evolve if they offer a broad set of skills
that demonstrate how they can identify, analyze and develop options for adding
value to their organization
SEE YOU NEXT WEEK AND BE PREPARED

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THE COMPETENCIES OF A BUSINESS ANALYST

• Can make the difference between a poor and a great

TO PERFORM THEIR JOB EFFECTIVELY

Competence as an ability a business analyst

• Personal qualities are concerned with how you think and

INDUSTRY SKILLS FRAMEWORKS

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