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    The Process Approach Turtle Diagram

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    Dwinanda Septiadhi
    The document discusses the process approach for auditing. It provides a "turtle diagram" to visualize the key elements of a process, including inputs, outputs, resources, and measurements. It lists questions an auditor should ask to understand the process, including who owns the process, its purpose, inputs and outputs, important parameters, measurements, and ways to improve. The questions cover people and their qualifications, equipment use and maintenance, environmental and safety conditions, materials use, process monitoring, and documentation.

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    The Process Approach Turtle Diagram

    Uploaded by

    Dwinanda Septiadhi
    308 views6 pages
    The document discusses the process approach for auditing. It provides a "turtle diagram" to visualize the key elements of a process, including inputs, outputs, resources, and measurements. It lists questions an auditor should ask to understand the process, including who owns the process, its purpose, inputs and outputs, important parameters, measurements, and ways to improve. The questions cover people and their qualifications, equipment use and maintenance, environmental and safety conditions, materials use, process monitoring, and documentation.

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    The document discusses the process approach for auditing. It provides a "turtle diagram" to visualize the key elements of a process, including inputs, outputs, resources, and measurements. It lists questions an auditor should ask to understand the process, including who owns the process, its purpose, inputs and outputs, important parameters, measurements, and ways to improve. The questions cover people and their qualifications, equipment use and maintenance, environmental and safety conditions, materials use, process monitoring, and documentation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    308 views6 pages

    The Process Approach Turtle Diagram

    Uploaded by

    Dwinanda Septiadhi
    The document discusses the process approach for auditing. It provides a "turtle diagram" to visualize the key elements of a process, including inputs, outputs, resources, and measurements. It lists questions an auditor should ask to understand the process, including who owns the process, its purpose, inputs and outputs, important parameters, measurements, and ways to improve. The questions cover people and their qualifications, equipment use and maintenance, environmental and safety conditions, materials use, process monitoring, and documentation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 6

    The Process Approach The Process Approach

    Turtle" Diagram Turtle" Diagram


    Process Process Process Process
    Other than input, output, auditor should look at 'who does
    what', 'with what', 'how it is done' and 'key criteria measured'
    With What? With What?
    (equipment, materiaI) (equipment, materiaI)
    With Who? With Who?
    (competency: education, (competency: education,
    experience, skiII, training) experience, skiII, training)
    What key criteria? What key criteria?
    (measurement, assessment) (measurement, assessment)
    How? How?
    (method, technique) (method, technique)
    "'#' !#'
    Supplier Customer
    H&SE H&SE
    Interface dengan Interface dengan
    proses Iain proses Iain
    "uestion Auditors "uestion Auditors
    8hould Ask 8hould Ask
    Who is the process owner? Who is the process owner?
    What is the purpose of your process? What is the purpose of your process?
    What are the inputs to your process? What are the inputs to your process?
    What are your process outputs? What are your process outputs?
    What type of process are you working on? What type of process are you working on?
    What are the important process parameters? What are the important process parameters?
    What do you measure about your process? What do you measure about your process?
    What do you do with these measurements? What do you do with these measurements?
    "uestion Auditors "uestion Auditors
    8hould Ask 8hould Ask
    What are the plans and/or preparation activities What are the plans and/or preparation activities
    required before process starts? required before process starts?
    What are the inputs to your process? What are the inputs to your process?
    What are the controls required? What are the controls required?
    What are your process outputs? What are your process outputs?
    How to you create the product and/or provide the How to you create the product and/or provide the
    service ? service ?
    What type of process are you working on? What type of process are you working on?
    What are the important process parameters? What are the important process parameters?
    What do you measure about your process? What do you measure about your process?
    What do you do with these measurements? What do you do with these measurements?
    What are the countermeasure required? What are the countermeasure required?
    What are the preventive measures? What are the preventive measures?
    What can you do to improve the product/service? What can you do to improve the product/service?
    "uestion Auditors "uestion Auditors
    8hould Ask 8hould Ask
    PEOPLE PEOPLE
    What are the qualifications required for this job? What are the qualifications required for this job?
    Were you trained to do this job? Were you trained to do this job?
    How were you qualified or certified? How were you qualified or certified?
    What must you do to stay qualified? What must you do to stay qualified?
    EQUPMENT EQUPMENT
    What equipment do you need? What equipment do you need?
    How is it maintained? How is it maintained?
    How do you ensure the accuracy of this equipment? How do you ensure the accuracy of this equipment?
    Do you keep a record of the equipment condition? Do you keep a record of the equipment condition?
    What would you do if the required equipment is not What would you do if the required equipment is not
    available? available?
    "uestion Auditors "uestion Auditors
    8hould Ask 8hould Ask
    ENVRONMENT & OHS ENVRONMENT & OHS
    Are there a need for special environment/OHS? Are there a need for special environment/OHS?
    What and where are these conditions specified? What and where are these conditions specified?
    How do you achieve the required conditions? How do you achieve the required conditions?
    How do you measure & record the conditions? How do you measure & record the conditions?
    What happen when the conditions are not possible? What happen when the conditions are not possible?
    MATERALS MATERALS
    What materials do you use? What materials do you use?
    How do you know it is the correct material to be used? How do you know it is the correct material to be used?
    How do you know that the material received is in the right condition How do you know that the material received is in the right condition
    to be used? to be used?
    What must you do to maintain the condition of the materials to be What must you do to maintain the condition of the materials to be
    used? used?
    What do you do if materials are found to be not useable? What do you do if materials are found to be not useable?
    "uestion Auditors "uestion Auditors
    8hould Ask 8hould Ask
    MEASURES MEASURES
    How do you know that the process is operating as per requirement? How do you know that the process is operating as per requirement?
    Have you identified the critical control point in the process? Have you identified the critical control point in the process?
    Do you check the process output? Do you check the process output?
    What do you check it against? What do you check it against?
    What happen when process is out of control and product is not What happen when process is out of control and product is not
    meeting specification? meeting specification?
    METHODS METHODS
    How do you know what to do? How do you know what to do?
    How do you ensure the consistency of the work done? How do you ensure the consistency of the work done?
    Do you have access to any process documentation? Do you have access to any process documentation?
    How do you know the documentation is updated? How do you know the documentation is updated?
    Will you look at a better way of doing a task? Will you look at a better way of doing a task?

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