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Welcome to the Yahoo Play app Feedback Forum, the place where you can make product suggestions and provide feedback. We’re always trying to improve our products and use your feedback to make positive changes.
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16 results found
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2nd ranked
Hello,
We are sorry to hear you are experiencing issues with redeeming your points.
On our help pages (https://help.yahoo.com/kb/play-app-for-ios), please click ‘Contact Us’ and fill out a help form to reach one of our Yahoo Play specialists so they can further investigate your inquiry.
Thank you!
Regards,
Yahoo Play -
3rd ranked
Hello Nick,
Sorry to hear you are experiencing issues with your points.
On our help pages (https://help.yahoo.com/kb/play-app-for-android?) please click ‘Contact Us’ to fill out a help form and reach a Yahoo Play specialist.
We look forward to hearing from you soon!
Regards,
Yahoo Play -
6th ranked
Sorry to hear that you have not received your gift card(s) at this time. To look into this inquiry further, please write in to our Yahoo Play support staff at yahooplay.support@verizonmedia.com.
Thank you!
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6th ranked
Hello,
Please review this help article: https://help.yahoo.com/kb/SLN14200.html and make sure you are running the latest version of that app.
If you need further assistance, please email our Yahoo Play specialists at yahooplay.support@verizonmedia.com.
Thank you!
Regards,
Yahoo Play -
4th ranked
Hello,
Please review this help article: https://help.yahoo.com/kb/SLN14200.html and make sure you are running the latest version of that app.
If you need further assistance, please email our Yahoo Play specialists at yahooplay.support@verizonmedia.com.
Thank you!
Regards,
Yahoo Play -
9th ranked
Hello,
We are sorry to hear you are experiencing issues with that Yahoo Play app, please email out support staff at yahooplay.support@verizonmedia.com so we can assist you!
Regards,
Yahoo Play -
I can't redeem my points
Yahoo is not answering me
9th rankedHello Nic,
Sorry to hear you are experiencing issues with redeeming your points. Please review this help article: https://help.yahoo.com/kb/play-app-for-ios/manage-redeem-yahoo-play-points-sln29172.html?impressions=true and if the information in there does not solve your issue please reach out to our Yahoo Play specialists by emailing us at yahooplay.support@verizonmedia.com.
Best,
Yahoo Play -
I cant redeem my points😤
No gift card for me
9th rankedHello Leslie,
Sorry to hear you are experiencing issues with redeeming your points, please email our support team with some additional account details at yahooplay.support@verizonmedia.com.
Thank you,
Yahoo Play -
9th ranked
Hello,
Thanks for your post!
Please contact one of our Yahoo Play specialists with some details about your account by emailing yahooplay.support@verizonmedia.com.
We look forward to hearing from you soon!
Regards,
Yahoo Play -
It keeps saying that I cant redeem my points because they cant find my email. ITS RIGHT ON MY ACCOUNT, WHEN I SIGNED IN!!!!!
They won't let me redeem my points , cause its says I dont have a email, uhhh I used it when I signed up. what is this all about
18th rankedHello Amy,
We are sorry to hear you are experiencing difficulties redeeming your points. Please email a detailed description of your inquiry to yahooplay.support@verizonmedia.com for further assistance.
Thank you!
Regards,
Yahoo Play -
18th ranked
Thanks for reaching out, we want to look more into this, can you please send us an email with all the details and also the email address that you are using in the app? Please reach out to: yahooplay.support@verizonmedia.com
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the drop is not giving points or acknowledging that stories have been watched
play not giving points for the drop
18th rankedHello!
Please email our support staff at yahooplay.support@verizonmedia.com so we can look into thos inquiry further and notify our Engineering team if necessary.
Thank you!
Best,
Yahoo Play -
18th ranked
Hello Pamela,
We’d like to look into this inquiry further, but need to see a screenshot of your app. Please send us a screenshot to this email address yahooplay.support@verizonmedia.com.
Thank you!
Regards,
Yahoo Play -
I am signed in with my email yet the app will not let me redeem my points the reply I received was not helpful at all
they reply you reply to me from a email that I cannot reply to and your answer did not help doesn't make sense... when I try to redeem it tells me to contact customer service as it can't find my email... please tell me what to do
18th rankedHello Patricia,
Sorry to hear that you are experiencing issues with your email address on the Yahoo Play app. Please email us your account details at yahooplay.support@verizonmedia.com.
We look forward to hearing from you soon!
Regards,
Yahoo Play -
this app is a scam.
I have tried everything, no cards are redeemable, support doesn't respond, I tried to go to the support page and it wasn't functional. Nothing works, yahoo has became trash and I am deleting this app A.S.A.P. and I reccomend anyone reading this does the same.
18th rankedHello,
We are sorry to hear you are experiencing issues with that Yahoo Play app, please email out support staff at yahooplay.support@verizonmedia.com so we can assist you!
Regards,
Yahoo Play -
something is wrong
I keep answering my answers correct but it's not giving me my points and I dont know what's wrong.
18th rankedHello Nimota,
We are sorry to hear you are experiencing issues with the Yahoo Play app. To assist you further, would you be able to send some screenshots of this inquiry to yahooplay.support@verizonmedia.com so we can take a look.
Thank you!
Regards,
Yahoo Finance
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