Jason Resume 122913

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JASON LOUIS WEISFIELD

1190 Mission Street Unit 1701, San Francisco, CA 94103


(T) 206.930.9401 (E) [email protected]

Professional Summary

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I am extremely passionate about and capable of building productive relationships with clients, partners and team
members. In order to build these relationships, I listen actively and attentively, and I facilitate an environment of
open communication. Most of all, I am dedicated and hard working and will always strive towards perfection.

Skills

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Microsoft Office Suite


CRM
Chargeback resolution
Team management
Customer development and expansion
Department development

Departmental outsourcing
E-Commerce
Ability to work with admin systems
Proficient with customer service platforms
Exceptional time management
Ability to work well with a diverse team

Experience

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TouchOfModern San Francisco, CA


05/2013 to 12/2013
Lead Member Relations Specialist
Performed as lead of up-coming start-ups member relations department. Successfully implemented new
strategies to gain one million plus members and decrease our customer chargeback rate. I performed
analytical tests on customer response time to ensure quality service for each member in order to
guarantee returned business. Worked closely with the CEO, COO, and CTO to successfully implement all
new business strategies.
Room 77 Mountain View, CA
12/2012 to 05/2013
Customer Support and Room Concierge
Contributed to relevant blogs, conferences and events to increase brand awareness. Analyzed ratings
and programming features of competitors to evaluate the effectiveness of marketing strategies.
Developed site body content. Implemented and evolved high-impact strategies to target new business
opportunities. Designed and created marketing collateral for sales meetings, trade shows and company
executives.
Contemporary Brands Incorporated Bellevue, WA
01/2012 to 09/2012
Lead Clientele Strategy Planner
Increased conversion rates by 65% via contests and promotions. Increased sales by 40% via launching
various clientele strategies. Analyzed ratings and programming features of competitors to evaluate the
effectiveness of marketing strategies. Implemented and evolved high-impact strategies to target new
business opportunities and new markets.

Education

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California State University, East Bay Hayward, CA


Bachelor of Arts Business Administration, Hospitality
Deans List

09/2012 to Present

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