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    Jason Resume 122913

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    Jason Weisfield is a customer relations professional with experience building relationships between clients, partners, and team members through active listening and open communication. He has a background in customer service, marketing, and business administration. His skills include proficiency with Microsoft Office, CRM systems, e-commerce, customer service platforms, and team management.

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    Jason Resume 122913

    Uploaded by

    api-246782497
    49 views1 page
    Jason Weisfield is a customer relations professional with experience building relationships between clients, partners, and team members through active listening and open communication. He has a background in customer service, marketing, and business administration. His skills include proficiency with Microsoft Office, CRM systems, e-commerce, customer service platforms, and team management.

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    jason resume 122913

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    Jason Weisfield is a customer relations professional with experience building relationships between clients, partners, and team members through active listening and open communication. He has a background in customer service, marketing, and business administration. His skills include proficiency with Microsoft Office, CRM systems, e-commerce, customer service platforms, and team management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    49 views1 page

    Jason Resume 122913

    Uploaded by

    api-246782497
    Jason Weisfield is a customer relations professional with experience building relationships between clients, partners, and team members through active listening and open communication. He has a background in customer service, marketing, and business administration. His skills include proficiency with Microsoft Office, CRM systems, e-commerce, customer service platforms, and team management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    Download as docx, pdf, or txt
    of 1

    JASON LOUIS WEISFIELD

    1190 Mission Street Unit 1701, San Francisco, CA 94103


    (T) 206.930.9401 (E) [email protected]

    Professional Summary

    _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

    I am extremely passionate about and capable of building productive relationships with clients, partners and team
    members. In order to build these relationships, I listen actively and attentively, and I facilitate an environment of
    open communication. Most of all, I am dedicated and hard working and will always strive towards perfection.

    Skills

    _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

    Microsoft Office Suite


    CRM
    Chargeback resolution
    Team management
    Customer development and expansion
    Department development

    Departmental outsourcing
    E-Commerce
    Ability to work with admin systems
    Proficient with customer service platforms
    Exceptional time management
    Ability to work well with a diverse team

    Experience

    _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

    TouchOfModern San Francisco, CA


    05/2013 to 12/2013
    Lead Member Relations Specialist
    Performed as lead of up-coming start-ups member relations department. Successfully implemented new
    strategies to gain one million plus members and decrease our customer chargeback rate. I performed
    analytical tests on customer response time to ensure quality service for each member in order to
    guarantee returned business. Worked closely with the CEO, COO, and CTO to successfully implement all
    new business strategies.
    Room 77 Mountain View, CA
    12/2012 to 05/2013
    Customer Support and Room Concierge
    Contributed to relevant blogs, conferences and events to increase brand awareness. Analyzed ratings
    and programming features of competitors to evaluate the effectiveness of marketing strategies.
    Developed site body content. Implemented and evolved high-impact strategies to target new business
    opportunities. Designed and created marketing collateral for sales meetings, trade shows and company
    executives.
    Contemporary Brands Incorporated Bellevue, WA
    01/2012 to 09/2012
    Lead Clientele Strategy Planner
    Increased conversion rates by 65% via contests and promotions. Increased sales by 40% via launching
    various clientele strategies. Analyzed ratings and programming features of competitors to evaluate the
    effectiveness of marketing strategies. Implemented and evolved high-impact strategies to target new
    business opportunities and new markets.

    Education

    _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

    California State University, East Bay Hayward, CA


    Bachelor of Arts Business Administration, Hospitality
    Deans List

    09/2012 to Present

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