Resume For Freeman - Joanna Maria Ng-Palomar
Resume For Freeman - Joanna Maria Ng-Palomar
Resume For Freeman - Joanna Maria Ng-Palomar
OBJECTIVE
I am applying for the Intensive Language Training, Study Abroad & Learning Study in Japan
through the Freeman Scholarship .
EDUCATION
BS Mass Communications, Assumption College, Philippines
Hospitality and Tourism, Operations Management UH KCC, HI 2017
CERTIFICATIONS
Certificate of Achievement Apollo Computerized Reservation System UH KCC May 2016
Certificate of Competence Hospitality and Tourism-Hospitality Operations Management
UH KCC December 2016
Certificate of Completion Supervision in The Hospitality Industry American Hotel &
Lodging Educational Institute (AHLEI) May 2016
Certificate of Completion with Honors Managing Front Office Operations American Hotel &
Lodging Educational Institute (AHLEI) December 2016
Certificate of Completion with Honors Managing Housekeeping Operations American Hotel
& Lodging Educational Institute (AHLEI) December 2016
Certificate of Completion with Honors Managing Food and Beverage Operations American
Hotel & Lodging Educational Institute (AHLEI) December 2016
WORK EXPERIENCES
H & R BLOCK Olympia, WA
Tax Preparer February 2009 July 2009
- Operate computers programmed with accounting software to record, store, and
analyze information.
- Complete and submit tax forms and returns, workers compensation forms,
pension contribution forms, and other government documents in compliance
with federal, state, and company policies, procedures, and regulations.
ADDITIONAL SKILLS
Is courteous, person oriented and professional in manners. Promotes goodwill at
work place. Well presented in appearance at all times. Knowledgeable of guest or
customer service protocol. Has strong planning, organizational, and time-
management skills. Works independently with minimal supervision.
Knowledgeable of Microsoft Office programs. Possess good oral and written
communication skills. And has good command of English and Filipino languages,
also able to make casual conversations in Spanish and Fookien languages.
VOLUNTEER WORK
Hospitality Services usher and assist guests into the auditorium and to designate
seats i.e. seniors, handicap, families with children and or infant, collect offerings
and prayer request sheets, and assist in serving brunch to churchgoers after
service.
REFERENCES
Professional Reference: Ms. Rita Dixit, Advanced Tax Preparer H&R Block
1200 Cooper Point Rd. SW #312 Olympia, WA 98501
(360) 786-1635
[email protected]
MY WORK PHILOSOPHY
Ohana (Family)
Valuing the most important unit of our society is the most invaluable virtue to me. This
gives everyone a feeling of belonging, importance and security by dwelling together with
unconditional love; extending the essence of Ohana outside of our home will be the epitome of
hospitality.
I constantly say this phrase to my guests at home, mi casa, tu casa. With reasonable
boundaries, I firmly believe that co-employees, hotel guests and tourists will have a memorable
stay and will want to keep on coming back to the hotel or Hawaii in general if we collectively
make them feel a part of our Ohana that will immensely reward the tourism industry.