Group Control System Troubleshooting Manual - Ring-Type - ENG

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RING-TYPE GROUP CONTROL SYSTEM Ver. 1.0
GROUP TROUBLESHOOTING MANUAL Date 2014-09-23
Page 1 / 25

Group Control System


Troubleshooting Manual
(Ring-Type)

This manual is the property of Hyundai Elevator Co., Ltd and is loaned subject to
return upon demand. Contents of this publication should not be reproduced in
any form without written permission of Hyundai Elevator Co., Ltd.
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RING-TYPE GROUP CONTROL SYSTEM Ver. 1.0
GROUP TROUBLESHOOTING MANUAL Date 2014-09-23
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REVISION

NO. ITEM Specification DATE Manager

0 First Edition 2014.08.25

1 Edit the format 2014.09.23


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RING-TYPE GROUP CONTROL SYSTEM Ver. 1.0
GROUP TROUBLESHOOTING MANUAL Date 2014-09-23
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Table of Contents

1. Overview of Group Control System ............................................................................. 4

2. Ring Group Controller ..................................................................................................... 4

3. Things to Check when Configuring the Group Controller ...................................... 7

3.1 Configuring Ring Group Controller ...................................................................................... 7

3.2 Checking the State of the Group Controller and Configuring the Controller ............. 7

3.3 How to configure SW1 to Separate Master and Auxiliary Groups ................................ 8

3.4 Things to Check when Installing Optical Cable .................................................................. 9

4. Description on the SIO and the GIO Boards of Each Car ......................................10

5. Configuring Main Micom Board for Group Control ...............................................12

5.1 STVF7 & HSVF system ........................................................................................................... 12

5.2 SUVF system ............................................................................................................................ 12

5.3 T&S, FIVF4 system .................................................................................................................. 12

5.4 STVF5 system ........................................................................................................................... 12

6. Configuring Car for the Handicapped .......................................................................13

6.1 Operating Car for the Handicapped ................................................................................... 13

7. Group Control HHT ........................................................................................................14

7.1 Hexadecimal, Binary and Decimal ....................................................................................... 14

7.2 Configuring Group Settings ................................................................................................. 16

Appendix A. Some Important Matters of Group Control System.................................22

A.1 Connecting Power to Group Control System ....................................................................... 22

A.2 Group Control Problems and Solutions ................................................................................ 23


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1. Overview of Group Control System


This manual describes how to configure main settings of the ring-type group control system and how to
troubleshoot failures.

2. Ring Group Controller


Communication method : The group controller is connected to the 1st car, 2nd car and the N-th
car in series.

Composition : Group micom board

Application system : T&S, FIVF4, STVF7, HSVF, and SUVF

Input power : DC 24 V power is supplied to the board through SMPS in the case of HSVF and
STVF7 series and DC 24 V obtained by rectifying AC power with a transformer in the control panel
is supplied to the board in the case of FIVF4, T&S, and SUVF series.
Please note that the power is supplied to the SIO (GIO) board of each car as well.

Power for group control by model type

T&S,FIVF 4 STVF5,STVF7,HSVF SUVF


E/L
(CP power) (SMPS power) (CP power)

DC 24V HV22 P24(B) GP24

DC 0V HINC N24(B) GN24


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[Fig. 2.1 Ring Group Board V 1.0]

[Fig. 2.2 Ring Group Board V 2.0]


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[Fig. 2.3 iGC3 Board]

Optical communication board : A board for optical communication between the group controller
and each car

Category STVF7, HSVF STVF 5, FIVF4, T&S, SUVF

Main board side

[GIO board] [SIO board]


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3. Things to Check when Configuring the Group Controller


3.1 Configuring Ring Group Controller

The data of group controller is set using the hand-held terminal (HHT). The data of all
boards are configured to the factory default settings. Do not change the data for
purposes other than repair or specifications change.
To pull out the Group DSP33 board from the group I/O (GR_RING) board, be sure to
turn off the board power (DC 24 V) first.

3.2 Checking the State of the Group Controller and Configuring the Controller
1) Check the operation of ring group boards V 1.0 and V 2.0.
When the group DSP33 board turns on, the D2 LED turns on as well.
When the settings data is properly stored, the D4 LED turns on.
When the program is working properly, the D3 LED blinks.

[Fig. 3.1 Ring Group Board V 1.0] [Fig. 3.2 Ring Group Board V 2.0]
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2) Checking the status of the iGC3 board. ( Refer to 7of Figure 3.3.)
When the board turns on, the PWR LED turns on as well.
When the settings data is properly stored, the DATA LED turns on.
When the settings data is properly stored and the program is working properly, the CPU LED
blinks.

[Fig 3.3 Description of iGC3 Board]

3.3 How to configure SW1 to Separate Master and Auxiliary Groups


* In case of iGC3 board, set SW5 in the same way.

Master group control board SW1 Auxiliary group control board SW1
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3.4 Things to Check when Installing Optical Cable

1st Car 2nd Car 3rd Car N-th Car


When the optical cable from the group controller is connected to the LCD1 optical module of the 1st
car, the light turns on at the inside of the LCD2 optical module. After then, when the optical cable
from the 1st car is connected to the LCD1 optical module of the n-th car, the light turns on at the
inside of the LCD2 optical module.
If the light does not turn on, there is a strong possibility that the 24 V power is not supplied
to the SIO or GIO board or the power-related element is defective. If the power supply is O.K.,
you need to check the damage of the optical cable.
The optical cable must be installed in the order of the LCD2 (OPT2) of the group controller, the
first car, the second car, the third car, and the n-th car. If the installation order is not properly
followed, it becomes difficult to find the cause when there is a problem in group communication. In
particular, please note that the optical cable is connected only to the LCD2 (OPT2) of the
group controller.
If the auxiliary group board is added as an option, please note that it needs to be placed between
the main group board and the SIO board and the switch settings are different. (Refer to P.8)
In the case of the iGC3 board, the names of LCD1 and LCD2 were changed to OPT1 and OPT2
respectively. But, their functions are the same.

Do not connect the optical cable from LCD2 of the SIO board of the last car to
LCD1 of the group controller.
Otherwise, it may cause a group communication problem, which, in turn, may cause
problems such as group assignment errors and deletion of registered hall calls.
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4. Description on the SIO and the GIO Boards of Each Car


The main micom board of each car has a SIO board (STVF5, SUVF, FIVF4, and T&S system) and GIO
board (STVF7, HSVF system) which perform optical communication with a group controller.
The boards have different shapes but perform the same role.

No. Description

1 DC 24 V power connector

In case of the SIO board, Cage and Hall CAN connectors


2
In case of the GIO board, Duplex CAN connector

7 An LED for checking the power of the board

8 An LCD1 LED indicating normal optical communication for group control

9 An LCD2 LED indicating normal optical communication for group control

14 Optical module for connecting the optical cable for group control

18 A reset switch for the board

19 A rotary switch for designating a car for group control


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21 A program download connector

22 GAL device for controlling optical communication

23 An LCD1 LED indicating failure in optical communication for group control

24 An LCD2 LED indicating failure in optical communication for group control

An LED indicating normal Cage CAN communication in case of the SIO board
25
An LED indicating normal Duplex CAN communication in case of the GIO board

26 An LED indicating normal Hall CAN communication in case of the SIO board

27 An LED indicating failure in Cage CAN communication in case of the SIO board

28 An LED indicating failure in Hall CAN communication in the of the SIO board

29 An LED indicating the operation status of the board CPU


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5. Configuring Main Micom Board for Group Control


5.1 STVF7 & HSVF system
1) Configuring group mode : 3.5.1.2 SETUP 3.1 Basic 31b Field b23 Group Mode Ring
2) Configuring hall lanterns : 3.5.1.2 SETUP 3.1 Basic 31b Field b14 Lantern Use
Enable

5.2 SUVF system


1) Configuring group mode : Press the ENT key twice on the keypad.
Enter the four-digit password(* default password: 1080)
[3] DATA SET-UP [3] OPTIONAL DATA [1] GROUP MODE
1
2) Configuring hall lanterns : Not necessary.

5.3 T&S, FIVF4 system


1) Configuring group mode: Not necessary.
2) Configuring hall lanterns: Not necessary.

5.4 STVF5 system


1) Configuring group mode: Check whether 04C0 is 01; A002 is 00 or 01; and 04C1 is 00.
2) Configuring hall lanterns: Check whether 04BB is 1.
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6. Configuring Car for the Handicapped


6.1 Operating Car for the Handicapped
1) In the group control system, you can configure up to two handicapped cars.
Configuring a handicapped car on the main board:
Set the address 04C5 to 01.
STVF 5 system
(For deactivation/activation, a PSD ROM must be burned again.)

STVF7 system Set 3.SETUP 3.2 DEVICE 32h HALL.1.TYPE->HANDICAP.

Set S03 HANDICAP to 1 Set the rotary SW of the OPB board


T&S and FIVF4
for the handicapped to 2 Turn the rotary switch of the SIO board 180
system
degrees from the assigned car value.
Press the ENT key twice on the keypad. Enter the four-digit password(*
SUVF system default password: 1080) [3] DATA SET-UP [6] CALL DATA [4]
DISABLED CALL 1

Configuring a handicapped car in the group controller:


Set 'S03 HANDICAP' to 1 and 'S04 HANDICAP CAR' to a handicapped car.
In the iGC3004 version, 'S03 HANDICAP' and 'S04 HANDICAP CAR' are changed to 'S03
HANDICAP 1st' and 'S04 HANDICAP 2nd', respectively.
If there is one handicapped car in group control, just enter the corresponding car in 'S03
HANDICAP 1st'.

2) The group control for a call for the handicapped car is as follows:
If a normal car call is registered, services are assigned to both normal cars and handicapped
cars. (At this time, the hall buttons turn on only on normal cars but not on handicapped cars.)

If a call for the handicapped car is registered, the hall buttons turn on only on the handicapped
cars and only the handicapped cars offer the service.

Even if a normal car arrives on the floor on which the car is called, the hall button for the
handicapped car is not turned off. Only when the handicapped car arrives, the call for the
handicapped car is removed.
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7. Group Control HHT


This section describes group control HHT based on ring group control and focuses
mainly on important settings. For more information on additional settings, refer to the
Group Controller Manual.

In case of Ring Group V 1.0 and V 2.0 boards, connect the HHT to the board and
then press the UP and DOWN keys simultaneously for one second to display the
screen.

7.1 Hexadecimal, Binary and Decimal


1) To check or edit the settings for the HHT, you need to be acquainted with the concepts of
hexadecimal, binary and decimal.

Hexadecimal Binary Decimal

0 0000 0

1 0001 1

2 0010 2

3 0011 3

4 0100 4

5 0101 5

6 0110 6

7 0111 7

8 1000 8

9 1001 9

A 1010 10

B 1011 11

C 1100 12

D 1101 13

E 1110 14

F 1111 15
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2) The HHT settings related to floors are mostly in hexadecimal numbers. In other words, you have to
convert a hexadecimal number into a binary number and match each digit of the binary number to a
floor to check or edit the floor settings.
e.g.) A 12-story building is FFF' in a hexadecimal number and '1111 1111 1111' in a binary number.
(In 'FFF' and '1111 1111 1111', the far left digit is the top floor and the far right digit is the
bottom floor.)
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7.2 Configuring Group Settings


1) Configuring the S Mode
The items of existing Ring Group V 1.0 and V 2.0 and those of the iGC3 board, a new
group control board, are listed independent of the boards.

In case of the iGC3 board, press ESC to switch the HHT mode in the order of S, M and
D.

Standard
Settings Details Option
value
Enter the top floor among all the service floors in group
TOP FLOOR
control.
Normal
0
Specifies whether the service for the handicapped is operation
HANDICAP
provided in group control. Handicapped
1
operation
Sets a service car for the handicapped. (Refer to 6.1
HANDICAP CAR 1~6 CAR
Configuring Car for the Handicapped.)
Sets the first handicapped car when there are two service
HANDICAP 1st
cars for the handicapped. (Refer to 6.1 Configuring Car 1~8 CAR
(iGC3 board)
for the Handicapped.)
Sets the second handicapped car when there are two
HANDICAP 2nd
service cars for the handicapped. (Refer to 6.1 1~8 CAR
(iGC3 board)
Configuring Car for the Handicapped.)
Sets the main floor for group control. The recall operation Values
to the main floor is performed to make sure that one of between 0
BASIC FLOOR
the elevators stand by at the main floor all the time. Set it and 64 are
to 0 to deactivate the recall operation. allowed.
Values
Sets the distributed standby for elevators when two or
1 BASIC FLOOR2 between 0
more cars are included in group control. In general, it is
~BASIC FLOOR8 and 64 are
set to a middle floor.
allowed.
Specifies the speed of cars under group control.
2
E/L SPEED If the cars have different speeds, enter the value of the
car with the fastest speed.
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Standard
Settings Details Option
value
<Sets prompt / arrival predictions> Prompt
0
In case of prompt prediction(0), the lantern of the prediction
assigned car turns on as soon as the hall button
Arrival
is pressed. But prompt prediction is not 1
prediction
reassigned.

In case of arrival prediction(1), the lantern blinks


when the car that serves the calling floor is
slowing down. The arrival prediction is
reassigned to the car that can offer the fastest
2
service.
IMMEDI. ASGN
or In case of prompt prediction reassignment(2or3),
RE. ASGN the lantern of the assigned car turns on as soon
3 Prompt
(iGC3 board) as the hall button is pressed, just like prompt
prediction
prediction.
reassignment
And when the prompt prediction is reassigned to
the car which can offer the fastest service,
* Set 2: the lantern of the assigned car turns off
and the lantern of the reassigned car blinks at
the time when the reassigned car start to
deceleration. 3
* Set 3: the lantern of the assigned car turns off
and the lantern of the reassigned car turns on .
And the lantern of the final assigned car blinks
at the time when the final reassigned car start to
deceleration
<Specifies whether to use the double-touch function
for the hall call> Unavailable 0
When the double-touch function for the hall call
HALL CANCEL is set in the group control, the double-touch function for
the hall call set in the main board must be deactivated. If Available 1
the function is set on both the main board and the group
control, an error occurs in the hall call.
#1 UNDER FLR
4 Sets the lowest ghost floor for each car. 0
~#8 UNDER FLR
#1 MID UBFLR 5 Sets the first middle ghost floor (virtual floor) for
0
~#8 MID UBFLR each car (only in the T&S system).
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1 BASIC FLOOR2 - BASIC FLOOR8: Available in iGC3011 or later models.

2 E/L SPEED: When you set the elevator speed in iGC3011 or later models, you need to enter the
model and traction machine type (induction motor/synchronous motor). You can enter them as shown
below:
Use the UP and DOWN keys on iGC3 board to select the HHT option S06 E/L SPEED and
then press the ENTER key. When the cursor blinks, select the speed using the UP and DOWN
keys and press the ENTER key.
When the AC0 E/L MODEL option appears, select the elevator type using the UP and DOWN
keys and press the ENTER key.
In the AC1 MOTOR TYPE option, select the motor type using the UP and DOWN keys and
press the ENTER key. (1 - induction motor, 2 - synchronous motor)
When AC0 and AC1 are properly selected, press the ESC key to return to the S mode and
continue the configuration process.

3 Prompt prediction reassignment: Available in iGC3 board ver. iGC3011 or later.

4 UNDER FLR : Sets the lowest ghost floor for each car.
e.g.) When the car with the largest number of service floors is the second car among the cars in
group control, if the second car provides services to the floors between the fifth underground
floor and the 10th floor and the first car provides services to the floors between the third
underground floor and the 10th floor, the first car serves two floors less than the second car.
Accordingly, #1 UNDER FLOOR is set to '2'.

5 MID UBFLR: Sets the first middle ghost floor (virtual floor) for each car. This is available only in the
T&S system as it has the concept of virtual floor.
e.g.) If the second car among the cars in group control provides services to the floors between the
fifth underground floor and the 10th floor and the fourth floor is a ghost floor (virtual floor), the fourth
floor is set to the middle ghost floor. In other words, as the fourth floor is the ninth floor in absolute value
starting from the fifth underground floor, the bottom floor of the second car, #2 MID UBFLR is set to 9.

* What is a virtual floor? A virtual floor does not have an actual floor level vane and only displays
its nominal level. It is now only used in the T&S system. In FIVF4, STVF5, STVF7, SUVF, and SUVF
systems, the floor is treated as a non-stop floor.
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Settings Details Option value

Sets all the floors from 1st to 32nd service floors.


TOTAL STOP1 1st - 32nd floors
* It is set automatically when you set the top floor.

Sets all the floors from 33rd to 64th service floors.


TOTAL STOP2 33rd - 64th floors
* It is set automatically when you set the top floor.

#1 STOP FL1 Sets the service floors of each car for 1st to 32nd floors.
1st - 32nd floors
~ #8 STOP FL1 * It is set automatically when you set the top floor.

#1 STOP FL2 Sets the service floors of each car for 33rd to 64th floors.
33rd - 64th floors
~ #8 STOP FL2 * It is set automatically when you set the top floor.

The floors for these items are automatically set when you set the 'TOP FLOOR'. But it may have to be
reset depending on the existence of virtual floors or non-stop floors.

Refer to P.14 to set the serviceable floor and non-serviceable floor to 1 and 0
respectively.
In the T&S model, the floors entered in MID UBFLR and MID 2UBFLR must be set
appropriately when you set STOP FL.
In the ST5, ST7, FI4, and SUVF models, the non-stop floors are not entered in MID
UBFLR and MID 2UBFLR. They must be set appropriately when you set STOP FL.
The floor entered in UNDER FLR must also be set appropriately when you set
STOP FL.
e.g.) Let's assume that, in the T&S model, the cars in group control operate as follows:
Floor
18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 B1 B2 B3 B4 B5
Car
#1
#2
#3
#4
#5
#6
[ #1 ] : S15 #1 UNDER FLR=0 . S21 #1 MID UBFLR=0 . S27 #1 MID 2UBFL=0 .
[ #2 ] : S16 #2 UNDER FLR=3 . S22 #2 MID UBFLR=0 . S28 #2 MID 2UBFL=0 .
[ #3 ] : S17 #3 UNDER FLR=3 . S23 #3 MID UBFLR=7 . S29 #3 MID 2UBFL=0 .
[ #4 ] : S18 #4 UNDER FLR=3 . S24 #4 MID UBFLR=7 . S30 #4 MID 2UBFL=9 .
[ #5 ] : S19 #5 UNDER FLR=0 . S25 #5 MID UBFLR=7 . S31 #5 MID 2UBFL=0 .
[ #6 ] : S20 #6 UNDER FLR=0 . S26 #6 MID UBFLR=7 . S32 #6 MID 2UBFL=9 .

Top floor 0000 0000 0111 1111 1111 1111 1111 1111 Bottom floor
TOTAL STOP1 0 0 7 F F F F F

Top floor 0000 0000 0111 1111 1111 1111 1111 1111 Bottom floor
#1 STOP FL1 0 0 7 F F F F F
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Top floor 0000 0000 0111 1111 1111 1111 1111 1000 Bottom floor
#2 STOP FL1 0 0 7 F F F F 8
Top floor 0000 0000 0111 1111 1111 1111 1011 1000 Bottom floor
#3 STOP FL1 0 0 7 F F F B 8

Top floor 0000 0000 0111 1111 1111 1110 1011 1000 Bottom floor
#4 STOP FL1 0 0 7 F F E B 8

Top floor 0000 0000 0111 1111 1111 1111 1011 1111 Bottom floor
#5 STOP FL1 0 0 7 F F F B F

Top floor 0000 0000 0111 1111 1111 1110 1011 1111 Bottom floor
#6 STOP FL1 0 0 7 F F E B F

2) Configuring the M Mode


Standard
Settings Details Option
value

YEAR/MONTH/DAY Changes YY/MM/DD.

HOUR:MINUTE:SECOND Changes hour, minute and second.

YEAR/MONTH/DAY
It allows you to change YY/MM/DD in the time chip of the group CPU board.
You can correct a wrong date or change the existing date using this option.
e.g.) If the accurate date is March 30, 2004, set the date to 00040330'.
HOUR : MINUTE : SECOND
Changes hour, minute and second. You can correct a wrong date using this option.
e.g.) If it is now 16:20:45, set the time to 00162045.
* Because the time is in the 24-hour mode, you need to be careful when setting the time in the
afternoon.
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3) Checking the D mode


You can check the information on the group control with the LCD of the HHT.
Standard
Settings Details Option
value
Group control
Communication loss
has been 0
or manual operation
violated.
Dedicated/ATT
Displays whether each Normal
(Group control
GROUP CHECK car violated the group communication, 4
has been
control. under control
violated.)
Normal
Group control is
communication, 8
normal.
automatic operation
GROUP CHECK
Checks whether the group control of each car has been violated.
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Appendix A. Some Important Matters of Group Control System


A.1 Connecting Power to Group Control System

DC 24 V must be supplied to the group controller and the SIO or GIO board of each car.
The DC 24 V power must be jumped among cars so that the car whose main power is
turned off can get power from other cars where the power is still on.

1) Operating group control only in T&S or FIVF4 or in combination of T&S and FIVF4
Jump the power of HV22 and HINC among cars to supply the power to the group controller and the
SIO board of each car.

2) Operating group control only in SUVF


Jump the power of GP24 and GN24 among cars to supply the power to the group controller and the
SIO board of each car.

3) Operating group control only in HSVF, STVF5 series, or STVF7 series or in combination of
STVF series and HSVF
Supply DC 24 V (P24(B), G24(B)) of SMPS for group control power installed in the first car to the
group controller and the GIO board of each car.

4) Operating group control in combination of T&S and STVF series or in combination of FIVF4
and STVF series
Use HV22 and HINC of T&S or FIVF4 as the power for group control of STVF series.

Never short-circuit HV22 and HINC of T&S or FIVF4 to P24 and N24 of the
STVF series.

5) Operating group control in combination of SUVF and STVF7 series, in combination of SUVF
and HSVF, or in combination of T&S (FIVF4) and STVF series
Use GP24 and GN24 of SUVF as the power for group control of STVF7 (HSVF) series.

Never short-circuit GP24 and GN24 of SUVF to P24 and N24 of the STVF
series.

Use HV22 and HINC of T&S or FIVF4 as the power for group control of STVF series.

Never short-circuit HV22 and HINC of T&S or FIVF4 to P24 and N24 of the
STVF series.
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A.2 Group Control Problems and Solutions


1) The cars located far away frequently provide the service.
If you configure the handicapped settings in the main board but do not configure it in the group
control board, a car located far away may provide the service. Therefore, you need to configure
the handicapped settings in the group control board or deactivate it in the main board. (Refer to
4. Description on SIO and GIO Boards of Each Car)
If the S07 option is 0, reassignment is not performed. Set it to 1 to make reassignment possible.

2) In the case of the double-touch for the hall call, hall call registration or cancellation does not
work properly.
If the main board has the double-touch function for the hall call, deactivate the function. (Refer
to P.17.)
In the case of iGC3 micom board, update the group control program to iGC3011.
In the case of Ring Group V 1.0 or V 2.0 and T&S or FIVF4, update the SIO board to SIO47_5.

3) When cancelling the double-touch for the hall call, the registered hall call occasionally
disappears.
If there is a home indicator board, do not use the cancellation function. (Refer to P.17.)
Make sure that the optical module on the group control board is only connected to LCD2
(OPT2). (Refer to P.9.)

4) Although the home indicator board is used, HALL CHECK1 and 2 are not displayed. (Refer
to P.21.)
If they are not displayed in all floors, take one of the following actions:
First, press the RESET button on the group controller.
Communication problem may occur on all floors because the double-touch for the hall call
is set or the home indicator board is faulty. Deactivate the double-touch cancellation or
check whether the home indicator board is faulty.
If the problem continues even after the above measures, check the floor value of SW1 in
the home indicator.
If the value is not entered, enter an appropriate value, reset the power of the home
indicator board, and then press the RESET button of the group controller.
If they are not displayed in some floors, take one of the following actions:
First, press the RESET button on the group controller.
A faulty home indicator board may cause communication problem on the corresponding
floor.
After replacing the defective home indicator board, press the RESET button of the group
controller.

5) A car passes the floor on which it is called or a car located far away provides the service.
If S07 is set to 0 (prompt prediction) and there is no hall lantern, reassignment is not performed and
the car passes the floor on which it is called or the car located far away provides services. Set it to
1 (arrival prediction) to allow reassignment. (Refer to P.16.)
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GROUP TROUBLESHOOTING MANUAL Date 2014-09-23
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6) The group control values of the group controller and the main board are normal in the
STVF7 series or HSVF, and the connection of the optical cable and the power supply are
normal. However a specific car violates group control.
It may occur due to the bad connection of the GIO board or the MCU board. Pull out the GIO board
and then re-insert it.

7) The group control values of the group controller and the main board are normal, and the
connection of the optical cable and the power supply are normal. But a specific car violates
group control and the group operation is abnormal.
Check whether the rotary switch for car ID in the SIO or GIO board of each car is properly set.
(Refer to P.9.)

8) HPI is applied to each of the two cars and one hall button is used. However, the hall call
registration fails when a specific car is set to manual or the power is turned off.
If a hall button is connected to only one car and the car operates in the dedicated or manual mode
or the CP power is turned off, you cannot register the hall calls to other cars. Therefore, in such
cases, you need to use a hall button jumper cable to jump between CH2Bs of respective cars' HPIs.

9) The iGC3 Bd is repeatedly reset.


Set the SD CARD LOG to 0 in the M mode.

10) The elevator repeatedly returns to the lobby floor even without any call.
It is due to the main floor recall function used in the group control. You can deactivate it by setting
BASIC FLOOR of the S mode to 0. (Refer to p. 13.)

11) An abnormal reassignment occurs when the non-stop floors by time zone are set in a place
where the supervisory panel is used.
In the case of the iGC3 board, update the program to iGC3011 or higher.
In the case of the Ring Group Board V1.0 and V2.0, you need to contact the engineering team
or research center in Korea to fix the problem.

12) The program version in the iGC3 board is iMS_TZ64, but the settings for the group mode is
not changed.
This occurs when the board testing program was downloaded and then installed as is. You need to
update the program. Contact the engineering team or research center in Korea to fix the problem.

13) All the settings are deleted when the power is turned off and then on again on the iGC3
board.
This is caused by the faulty memory in the board. Replace the board.

14) The registered hall calls of all cars suddenly disappear. (Refer to P.9.)
If the optical cable coming from the last car is connected to the group control board, disconnect
it.
Check whether the optical cable is connected to LCD2 (OPT2) of the group controller.

15) The registered hall call of a specific car suddenly disappears.


Check if there is an error in the main board or if the control mode is used in the main board.
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GROUP TROUBLESHOOTING MANUAL Date 2014-09-23
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16) The non-stop floor service is not provided. (Refer to p. 14 - 18.)


If the underground floor settings are different for each car, check the ghost floor settings of
each car (#1- #8UNDER FLR).
If there are non-stop floors among middle floors,
In the case of T&S : Check the settings of middle ghost floors (#1-#8 MID UBFLR, #1-#8 MID
UBFLR2) and the service floors of each car (#1-#8 STOP FL1, #1-#8 STOP FL2).
In the case of STVF5, STVF7, FI-4, HSVF, or SUVF : Check the settings of middle ghost
floors (#1-#8 MID UBFLR and #1-#8 MID UBFLR are all set to 0) and the service floors of each
car (#1-#8 STOP FL1, #1-#8 STOP FL2).

17) The registered hall calls repeatedly disappear after some cars are switched to the manual or
parking mode.
Check whether the optical cable is connected to LCD2 (OPT2) of the group controller. (Refer to
P.9.)

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