Lahore School of Economics: Course Pack
Lahore School of Economics: Course Pack
Lahore School of Economics: Course Pack
COURSE PACK
COURSE OBJECTIVES:
To make students conscious of when and how marketing research can and should be used i.e. what
research alternatives exist, how to recognize effective and ineffective research. The course will also
provide a thorough coverage of the modem data analysis techniques through Advanced Excel and
interpretation of results. All concepts taught in class will be reinforced with the help of a real life
project.The overall objective of this course is to introduce marketing research as a tool for providing
information for marketing decision making to managers. The students are expected to learn marketing
research process, fundamental concepts of marketing research, the method of conducting marketing
research and how marketing research is used to provide answers to specific marketing questions. Market
research processes and techniques are introduced to enable students to ask the right questions, collect
relevant data, analyze it, interpret it, and make decisions based on insights gained from the research. The
course covers qualitative techniques such as focus groups, projective techniques and observation methods,
as well as quantitative techniques such as survey, questionnaire development, sampling, data collection
methods and statistical analyses such as factor and cluster analysis. Students are exposed to examples of
successful use of market research across a variety of marketing domains such as advertising, retail
performance, brand positioning, and new product introduction. We will follow Harvard Business School’s
pedagogy orParticipants Centered Learning’. Class
lectures will be extensively supplemented with case studies, in-class exercises, videos, anddiscussion of
relevant concepts to highlight their application in the real world. The student’s activeparticipation is
central to this concept while the instructor acts as a moderator and a guide. Guestspeakers will be invited
to bridge gap between theory and practice.
SYLLABUS
I. The Role of Marketing Research in Strategic Market Planning
II. Marketing Information System and its importance to marketing managers
III. Review of MS Excel and applications of ADVANCED EXCEL in Market Research
IV. The Marketing Research Process: Steps in marketing research process. Research purpose
and objectives.
V. Problem Formulation
VI. Research Design: Exploratory research; literature search, experience survey, focus groups.
Descriptive research; longitudinal and cross-sectional analysis. Causal design.
VII. Data Collection: Secondary Data; advantages and disadvantages. Primary data; Collection,
Questionnaires, observation, experimentation.
VIII. Data Acquisition: Questionnaire Design. Attitude Measurement. Scale of Measurement.
IX. Sample Design and Data Collection: Probability sampling Vs Non-probability sampling.
Sample Size determination. Sampling Error.
X. SPSS Tutorials Analysis and Interpretation of Data: Editing and Coding. Tabulation of Survey
results, Graphic Representation of data, Descriptive statistics.
XI. Hypothesis testing. Regression and Correlation.
XII Conjoint Analysis in SPSS
XIII Cluster Analysis in SPSS
Required text:
Naresh K. Malhotra. Marketing Research, An Applied Orientation, 7th Edition, Prentice Hall
Reference book
Essentials of Marketing Research Hair ,Wolfinbarger, Ortinau, Bush
TEACHING STRATEGY:
The teaching Strategy will include class room lectures, case studies, videos, assignments, articles,
presentations and quizzes.
The Lahore School Regulations on Student Code of Behaviour specifies penalties for plagiarism in
reports, research papers and presentations in courses taken and in articles published while studying
at the Lahore School.
COURSE: MARKETING RESEARCH (MKT 602)
19. Chapter 10 Questionnaire and Form 20. Design questionnaire for project
Design
Individual Question Content
Overcoming Inability to Answer
Overcoming Unwillingness to Answer
Choosing Question Structure
Choosing Question Wording
Determining the Order of Questions