Leps 580 Module 2 Assignment
Leps 580 Module 2 Assignment
Leps 580 Module 2 Assignment
Sean Kearney
As the Department deals with the aftermath of a fatal officer-involved shooting involving
a mentally ill member of a racial minority, the Assistant Chief and the Gang Unit Lieutenant
Reliable sources have indicated that white Gang Unit officers will be targeted for retaliation as a
result of the killing of a black citizen, and the Chief is leaning towards replacing the white
officers with black officers in the target area in order to preserve officer safety and assuage the
community. There is considerable bad blood and a poor working relationship between the
Assistant Chief and the Lieutenant, yet the Chief has put the two together to work through their
conflict and deal effectively with the ethical dilemma facing the Department.
Using Cloke and Goldsmith’s (2011, p. 136) tools for separating issues in conflict, the
Assistant Chief would be well served by applying four main concepts to his upcoming meeting
with the Lieutenant. The purpose of this meeting is to effect a sound strategy for the Department
going forward, and to convince the Chief not to assign officers in this area and at this time solely
due to their race. The first of these concepts is that of separating people from problems. Cloke
and Goldsmith (2011, p. 146) note that “the logic of personal hostility is circular, and it always
ends up aggravating conflict.” The Lieutenant made some past choices which gave the Assistant
Chief reason to doubt his trustworthiness, but now the focus must be “common goals…and
The second concept, separating commonalities from differences, is perhaps the most
important here in that the common goals of ensuring public safety as well as backing up your
officers when they have done nothing wrong rise to the forefront and pale in comparison to
personal rivalries. Ultimately, the decision will be the Chief’s to make, but the ethical
MODULE 2: SOLVING CONFLICTS 3
imperative is to do right by the public and the Department. While unpleasant to deal with,
political pressures endemic to public safety leadership positions must take a back seat to doing
the right thing. The challenge here will be to set aside personal differences and agree to urge the
The third concept is separating future from past (Cloke and Goldsmith 2011, p.152). Past
rivalries and conflict between the Assistant Chief and the Lieutenant have resulted in visible
tension and distrust; however, both have been retained by the Department in leadership roles in
which they are expected to be professional despite the current rank disparity. At this critical
juncture, now is the time for both parties to “bury the hatchet” and do right by their professional
responsibilities as trusted advisors to the Chief as they seek “mutual goals for the present”
(Cloke and Goldsmith 2011, p. 154). Turning over a new leaf may well lead to an ongoing
productive relationship between the Assistant Chief and the Lieutenant, and the inevitable crisis
The final concept is separating emotions from negotiation (Cloke and Goldsmith, p. 154)
by eliminating, as much as possible, the emotion of previous conflict between the two leaders.
Communicating past emotions, letting them go, and then negotiating logically will go a long way
towards the common goal of solving this seemingly intractable problem which is also extremely
time-sensitive.
An example of the Assistant Chief beginning the dialogue using all of these concepts
would be, “I realize that we have crossed swords on a personal level in the past, but I think now
is the time for us to bury the hatchet and the bad feelings for the good of the Department. I take
responsibility for my part. The Chief has given an important mission to us and we have little
time to execute, but I think we must choose the ethical response of not assigning our officers
MODULE 2: SOLVING CONFLICTS 4
based upon race alone. I recognize that you have the talent necessary to handle this difficult
problem, and I know we will get it done. Can we agree to work together and show others what
In summary, utilizing Cloke and Goldsmith’s proven strategies will lead to a more
professional working relationship between the Assistant Chief and the Lieutenant, who are
currently enemies in the Department. The Chief is trusting and expecting them to collaboratively
offer an ethical solution to a major dilemma facing the agency, and the public, the agency, and
the two enemies will likely share lasting benefit as they solve internal and external conflicts
together.
MODULE 2: SOLVING CONFLICTS 5
References
Cloke, K. and Goldsmith, J. (2011). Resolving Conflicts at Work: Ten Strategies for Everyone
On the Job. San Francisco, CA: Jossey-Bass.