Leps 580 Module 2 Assignment

Download as pdf or txt
Download as pdf or txt
You are on page 1of 5

Running head: LEPS 580 MODULE 2: SOLVING CONFLICTS WITH AN ENEMY 1

LEPS 580 Module 2: Solving Conflicts With an Enemy Coworker

Sean Kearney

University of San Diego


MODULE 2: SOLVING CONFLICTS 2

Module 2: Solving Conflicts With an Enemy Coworker

As the Department deals with the aftermath of a fatal officer-involved shooting involving

a mentally ill member of a racial minority, the Assistant Chief and the Gang Unit Lieutenant

have been directed to collaborate on a strategy to react to certain intelligence information.

Reliable sources have indicated that white Gang Unit officers will be targeted for retaliation as a

result of the killing of a black citizen, and the Chief is leaning towards replacing the white

officers with black officers in the target area in order to preserve officer safety and assuage the

community. There is considerable bad blood and a poor working relationship between the

Assistant Chief and the Lieutenant, yet the Chief has put the two together to work through their

conflict and deal effectively with the ethical dilemma facing the Department.

Using Cloke and Goldsmith’s (2011, p. 136) tools for separating issues in conflict, the

Assistant Chief would be well served by applying four main concepts to his upcoming meeting

with the Lieutenant. The purpose of this meeting is to effect a sound strategy for the Department

going forward, and to convince the Chief not to assign officers in this area and at this time solely

due to their race. The first of these concepts is that of separating people from problems. Cloke

and Goldsmith (2011, p. 146) note that “the logic of personal hostility is circular, and it always

ends up aggravating conflict.” The Lieutenant made some past choices which gave the Assistant

Chief reason to doubt his trustworthiness, but now the focus must be “common goals…and

shared values” with no time to waste.

The second concept, separating commonalities from differences, is perhaps the most

important here in that the common goals of ensuring public safety as well as backing up your

officers when they have done nothing wrong rise to the forefront and pale in comparison to

personal rivalries. Ultimately, the decision will be the Chief’s to make, but the ethical
MODULE 2: SOLVING CONFLICTS 3

imperative is to do right by the public and the Department. While unpleasant to deal with,

political pressures endemic to public safety leadership positions must take a back seat to doing

the right thing. The challenge here will be to set aside personal differences and agree to urge the

Chief not to cave to politics.

The third concept is separating future from past (Cloke and Goldsmith 2011, p.152). Past

rivalries and conflict between the Assistant Chief and the Lieutenant have resulted in visible

tension and distrust; however, both have been retained by the Department in leadership roles in

which they are expected to be professional despite the current rank disparity. At this critical

juncture, now is the time for both parties to “bury the hatchet” and do right by their professional

responsibilities as trusted advisors to the Chief as they seek “mutual goals for the present”

(Cloke and Goldsmith 2011, p. 154). Turning over a new leaf may well lead to an ongoing

productive relationship between the Assistant Chief and the Lieutenant, and the inevitable crisis

in the future will be that much closer to an equitable resolution.

The final concept is separating emotions from negotiation (Cloke and Goldsmith, p. 154)

by eliminating, as much as possible, the emotion of previous conflict between the two leaders.

Communicating past emotions, letting them go, and then negotiating logically will go a long way

towards the common goal of solving this seemingly intractable problem which is also extremely

time-sensitive.

An example of the Assistant Chief beginning the dialogue using all of these concepts

would be, “I realize that we have crossed swords on a personal level in the past, but I think now

is the time for us to bury the hatchet and the bad feelings for the good of the Department. I take

responsibility for my part. The Chief has given an important mission to us and we have little

time to execute, but I think we must choose the ethical response of not assigning our officers
MODULE 2: SOLVING CONFLICTS 4

based upon race alone. I recognize that you have the talent necessary to handle this difficult

problem, and I know we will get it done. Can we agree to work together and show others what

true professionals look like?”

In summary, utilizing Cloke and Goldsmith’s proven strategies will lead to a more

professional working relationship between the Assistant Chief and the Lieutenant, who are

currently enemies in the Department. The Chief is trusting and expecting them to collaboratively

offer an ethical solution to a major dilemma facing the agency, and the public, the agency, and

the two enemies will likely share lasting benefit as they solve internal and external conflicts

together.
MODULE 2: SOLVING CONFLICTS 5

References

Cloke, K. and Goldsmith, J. (2011). Resolving Conflicts at Work: Ten Strategies for Everyone
On the Job. San Francisco, CA: Jossey-Bass.

LEPS 580 Presentation 2 (2018). Retrieved from USD Blackboard.

You might also like