Expanscience Annual Report 2015 0
Expanscience Annual Report 2015 0
Expanscience Annual Report 2015 0
2 0 1 5 A N N U A L R E P O R T
S O CIE T Y p.14
OSTEOARTHRITIS: A CHALLENGE FOR MOBILITY
S A G A p.30
Corporate Social
Responsibility:
Expanscience
introduces its “Better
Living Program”
PRESERVE
THE BEAUTY
OF YOUR SKIN
with complete safety
for your baby
100%
*
COMPAT I B LE
WITH BREASTFEEDING
SAFE FOR
M OT H E R A N D BA B Y
STRETCH MARKS
* All Mustela® Maternity formulas have been evaluated to be suitable for breastfeeding.
SKIN COMFORT
FIRMING
BREASTFEEDING
CLINICALLY-PROVEN EFFICACY
MUSTELA,
®
THE SKINCARE EXPERT FOR BABIES AND MOTHERS-TO-BE FOR OVER 60 YEARS.
DIRECTOR OF PUBLICATIONS
Jean-Paul Berthomé
EDITORIAL DIRECTOR
Sébastien Sillon
EDITOR-IN-CHIEF
Emmanuelle Dumas
EDITORIAL MANAGER
Nolwenn Sassier-Le Goff
DESIGN, CREATION,
EDITORIAL
PRODUCTION AND PRINTING
Aristophane
PHOTO©
Getty Images
Fotolia
Expanscience photo library
2015:
A PIVOTAL
Thomas Deron
YEAR
1 2 3
PREVENTS RELIEVES REPAIRS
IRRITATION AND REDNESS
OUR COMMITMENTS
98 INGREDIENTS
OF NATURAL ORIGIN
PARABEN - PHTHALATE
PHENOXYETHANO L
DESIGNED TO MINIMIZE
ENVIRONMENTAL IMPACT
06
BENCHMARKS
11
Key figures
for 2015
UNDERSTANDING
Expertise
in skin health
08
HIGHLIGHTS
One year,
10 new developments
14
SOCIETY
Osteoarthritis:
a challenge for mobility
21
FEATURE
At the heart
of Laboratoires
Expanscience
INTERVIEW
Jean-Paul Berthomé
CEO
30
SAGA
04 Corporate social
responsibility:
REPORTING Expanscience
IR&D and production: introduces its “Better
behind the scenes Living Program”
in Épernon
26 34
HERE & THERE
A stronger
presence on
5 continents
SELECTED
ITEMS
Focus on
Expanscience
39
products SPONSORSHIP
A commitment
17 without borders
INTERVIEW
JEAN-PAUL
BERTHOMÉ
/
Laboratoires
Expanscience
CEO
2015 ANNUAL REPORT E X PA NS C I E N C E 05
HOW DO YOU REFLECT environmental and social concerns, WHAT ARE YOUR AMBITIONS
ON 2015? changing community attitudes toward FOR 2016?
businesses, etc.), we have defined a
— The past year has been one in new road map for the next five years. — We have objectives for advancing
which Expanscience demonstrated We’re calling this road map our “Better and capturing growth in each of our
its ability to adapt and pursue further Living Program,” and it contains our markets. First, we’re aiming for double-
international growth. In order to meet commitments for 2020, all aimed at taking digit growth for our Mustela brand in
the challenge of Piasclédine 300, our drug better care of each of our communities, the international market. This will be
for the treatment of osteoarthritis, being including patients, consumers and driven by expanded market share in Asia,
removed from the list of reimbursable employees. a launch in the South African market,
products in France, we adopted a new our continued positioning as a Premium
business model, called OTX*, and have brand in response to strong demand
succeeded in cementing our leadership worldwide, and our ongoing campaign
in pharmacies. Thanks to our energetic to roll out our new Mustela Maternity
distributors and the opening of new product line. In rheumatology, too, the
subsidiaries - five in three years, notably international market will be instrumental
in Canada and Russia in 2015 - we passed in driving growth, with the introduction of
a critical milestone: for the first time in “ THE EXPANSCIENCE Piasclédine 300 in Brazil. We also intend
our history, more than half of our turnover OF THE FUTURE IS to continue our progress in France in the
came from outside France. market for arthritis and osteoporosis by
A COMPANY WILLING strengthening our OTX model regarding
WHAT ASSESSMENT WOULD TO ADAPT, WITH Piasclédine 300 – which test laboratory
YOU GIVE FOR EACH BUSINESS? was successful - and by introducing a
ETHICS, RESPECT AND
first-line treatment for osteoporosis
— In a challenging environment, we A RESPONSIVE ATTITUDE. in menopausal women. Growth in our
have managed to expand our rheumatology cosmetic active ingredients business will
ALONG WITH ITS
business, thanks to our overall turnover be led by a portfolio enhanced with new,
from the portfolio and double-digit PRODUCTS, IT OFFERS natural-origin active ingredients that
growth abroad. With regard to our dermo- AN ARRAY OF SERVICES offer sensory appeal. Lastly, innovation
cosmetics business, the revitalization of remains our priority: we’ll be maintaining
our Mustela Bébé and Mustela Maternity TO PATIENTS AND our EV.E.I.L.S** research program in
product lines has borne fruit, and Mustela’s CUSTOMERS THROUGHOUT the fields of infant and pregnant women
market share has increased in every skin, which in 2016 will continue to power
country, with a strong contribution from THE WORLD. ” our expertise in skin health and our future
our subsidiaries in Turkey, Belgium, Brazil innovations.
and France. Cosmetic active ingredients
also posted solid growth, thanks to the WHAT DO YOU THINK EXPANSCIENCE
launch of two active ingredients and our WILL LOOK LIKE IN 2020?
efforts to capture new customers. Lastly,
the introduction of our Finhair Gé drug for — It will look like a company that
androgenic alopecia, and continued strong DURING THIS PAST YEAR YOU LED acquired the resources to change and
sales of Effizinc, used to treat mild acne, AN INITIATIVE REGARDING YOUR adapt, and that goes beyond its products
have boosted growth in dermatology. COMPANY’S IDENTITY AND CULTURE. to become something even more valuable
WHAT WAS YOUR OBJECTIVE? for patients and consumers. It will also
IN 2010 EXPANSCIENCE ADOPTED A be a more international company, with
NUMBER OF COMMITMENTS FOR 2015 — During Expanscience’s current 75% of its turnover generated outside
WITH REGARD TO CORPORATE SOCIAL growth phase, we saw a need to look of France.
RESPONSIBILITY (CSR). WHAT HAVE once again at the powerful and unifying
* A model based on over-the-counter sales
BEEN THE RESULTS? characteristics that bind our workforce of Piasclédine 300 in connection with a medical
together, and the ways our employees prescription
— I’m proud of the path we have strive for innovation each day to preserve ** Evaluation of Early Infant Life: the Skin
taken. Thanks to the energetic efforts the health of our patients and consumers.
of the entire workforce, we have fulfilled Our aim was not merely to promote
our commitments. Our CSR policy is an unity and a sense of belonging among
increasingly integral part of the company, our employees, but also to make us
and truly sets us apart in the eyes of more attractive to the candidates we
our target markets. It has won external hire in the future, notably overseas.
recognition in the form of 12 different Those considerations prompted us to
awards the company has received since adopt a campaign to voice our conviction
2012. Insofar as Expanscience and its that, as an employer: “Each one’s
ecosystem are confronted with new potential makes everyone’s success.”
challenges (international expansion,
06 BENCHMARKS
BEN CH MAR KS
K EY FIGURES
FOR 2015
€272.3 M IN TURNOVER
TURNOVER BY ACTIVITY:
58.9%
DERMO-COSMETICS
36.5 %
RHEUMATOLOGY
3.1 %
0.1 % DERMATOLOGY
INDUSTRY
1.4 %
COSMETIC ACTIVE INGREDIENTS
2015 ANNUAL REPORT E X PA NS C I E N C E 07
85
DISTRIBUTING COUNTRIES
977EMPLOYEES
14
SUBSIDIARIES: AUSTRALIA, BELGIUM, BRAZIL,
CANADA, FRANCE, ITALY, MEXICO, POLAND,
PORTUGAL, RUSSIA, SPAIN, SWITZERLAND,
TURKEY, UNITED STATES
66
MILLION PRODUCTS
MANUFACTURED
843
PATENTS REGISTERED
WORLDWIDE
TURNOVER
BY GEOGRAPHICAL AREA
INTERNATIONAL FRANCE
51.3 % 48.7 %
08 HIGHLIGHTS
HIGHLIGHTS
ONE YEAR,
10 NEW
DEVELOPMENTS
O3
OSTEOARTHRITIS:
STRONGER
MARKET
DOMINANCE
At a time when slow-acting anti-
GOOD DURING O2
healthcare professionals through an
emphasis on medical prescriptions.
09
EXPANSCIENCE AT
THE VANCOUVER
O5 CONGRESS
CSR: At the 23rd World Congress of
Dermatology, held in Vancouver,
EXPANSCIENCE O7 Expanscience presented the
results of 10 years of research
HONORED into the skin of newborns and
the top prize for its Corporate AND MOTHERS- the world. The WCD is a major
event on the calendar of the
Social Responsibility policy in
the “Governance, Ethics and TO-BE international dermatology
community.
Responsible Management” category
of the first-ever 2015 CSR Awards, Mustela has created “Mustela & me”
hosted by Les Entreprises du an innovative support program
Médicament (LEEM), a trade to ensure mothers have
organization for the French a fulfilling pregnancy. This free app,
pharmaceutical industry. available in five languages, offers
The independent jury specifically daily tips and advice before, during
praised the comprehensive nature and after pregnancy.
of the company’s policy, in which It was elected “Best Sport, Health
every employee has a role to play; and Wellness” app at France’s 2015
its deployment of an action plan
through a network of internal
App Awards six months after
its launch. 10
liaisons; and the way the policy was
developed in cooperation TWO NEW
with company stakeholders.
COSMETIC
O8 ACTIVE
INGREDIENTS
MUSTELA
O6 MOVES INTO
Capitalizing on its expertise
in plant extraction and the
INTERNATIONAL CANADA know-how of its research
teams, Expanscience expanded
SALES: A DECISIVE AND RUSSIA its offerings for the cosmetics
industry with two innovative and
MILESTONE To accelerate Mustela’s eco-designed active ingredients.
Pixalia, responsibly sourced
international growth,
For the first time in the history Expanscience opened two from Burkina Faso, acts on oily,
of Laboratoires Expanscience, new subsidiaries in Canada acne-prone skin in women
and thanks to the strong and Russia - high-potential and teenagers. Made from
performance of the Mustela markets where the dermo- maca, a plant cultivated in Peru,
brands and Piasclédine 300 on cosmetics brand was previously Macaline marks Expanscience’s
every continent, turnover from distributed by partners. Five new entry into the segment
international sales surpassed that subsidiaries have been created of active ingredients for the body,
of sales in France, which also in the span of three years. thanks to its threefold slimming,
rose. This brings the company one firming and draining action.
step closer to an objective that
Expanscience has set for 2020:
to obtain 75% of its turnover
from international markets.
MUSTELA
CARE THAT IS NATURALLY SAFE AND
EFFECTIVE FOR YOUR SKIN
A NATURAL OIL
FOR PREVENTING
STRETCH MARKS QUANTIFIED NATURAL ORIGIN
99 %
Expanscience’s eco-design
policy, Mustela Maternity baby skin, Mustela products are free
Stretch Marks Prevention of the following substances:
Oil is also friendly to Ammonium Lauryl Sulfate, Sodium
the environment through Lauryl Sulfate, p-Phenylenediamine
the end of its lifecycle, ingredients of natural origin and similar compounds,
thanks to a bottle that is in Mustela Maternity Stretch Phenoxyethanol, Paraben, Phthalates,
fully recyclable. Marks Prevention Oil BHA, Benzophenone, Ethylhexyl
Methoxycinnamate, Cyclotetrasiloxane,
Triclosan.
* The remaining 1% is attributable
to the need for an antioxidant
(tocopherol) to maintain the product’s
olfactory and general stability
over time. To find out more
View the Expanscience
natural products charter
at www.expanscience.com
2015 ANNUAL REPORT E X PA NS C I E N C E 11
SK I N H EA LTH
F I RST A ND FO REMOST
A MATTE R O F SC I EN C E
77 %
DESIRE REQUIRES A STRINGENT
AND THOROUGH RESEARCH
AND DEVELOPMENT PROCESS. OF MOTHERS OF INFANTS UP TO AGE
6 MONTHS PREFER TO PURCHASE
PRODUCTS WITH NATURAL INGREDIENTS.
12 U N D E R S TA N D I N G
SCIENTIFICALLY
PROVEN EFFICACY
UNDERSTANDING THE SKIN
OF PREGNANT WOMEN With regard to infants,
the EV.E.I.L.S.* studies, which
In order to preserve skin health, you must have previously looked at normal
first have an exceptionally detailed knowledge skin and the diaper area,
of the physiology of skin. That’s the aim of have now turned their attention
a new chapter in Expanscience’s EV.E.I.L.S* to other skin issues; in particular, the study
research program, which expanded in 2015 of normal skin is examining immature regulation
to include research on the skin of pregnant of the flow of water to the skin. In connection
women. These studies draw on substantial with the study, Mustela Hydra Bébé Body Lotion
human and technological resources was clinically shown to be effective on key markers
as well as partner research teams; coupled for hydration. At the same time, researchers used
with the recent discovery of the role played a new technology (triboacoustics) to define
by fibronectin, a protein, they’re providing and scientifically quantify skin softness, so as
a better understanding of the essential steps to demonstrate the product’s positive effects.
involved in the formation of stretch marks.
After ground-breaking research in which
cells from stretch-marked skin were
compared with cells from skin without Innovative strategies have
stretch marks, researchers were able to similarly been adopted
evaluate the level of fibronectin production. for developing two new active
With the help of these new models, ingredients intended for
they could then test the specific action the cosmetics industry
of different active ingredients. The results (see opposite). For the first,
were used to select the most effective active Pixalia, which targets
ingredient: galactoarabinan (derived from acne-prone skin, IR&D was
larch), chosen for its previously unknown able to demonstrate its effects during all four
ability to stimulate production of fibronectin phases of acne (inflammation, bacterial growth,
and reduce the onset of stretch marks. increase in sebum quantity, deterioration
*EValuation of Early Infant Life : the Skin of sebum quality), through in vitro testing
followed by clinical tests on volunteers.
For the second, Macaline, a new active ingredient
for the body, researchers turned to new
X 1.5
IN 2015, EXPANSCIENCE
investigation techniques that proved its efficacy
on cellulite (even embedded cellulite), drainage
and skin firmness.
INCREASED ITS R&D
INVESTMENT IN MUSTELA
BY 150%.
2015 ANNUAL REPORT E X PA NS C I E N C E 13
OSTEOARTHRITIS
A COMPREHENSIVE
APPROACH
TO ENHANCING
MOBIL ITY
ADVOCATING A HOLISTIC
FORM OF TREATMENT
Although there is still no cure for osteoarthritis,
its effects can be mitigated and its progress
slowed to improve the quality of life
for patients and prevent the need for surgery or
WHEN OSTEOARTHRITIS STRIKES prostheses. The international recommendations
THE CARTILAGE IN THE HIP OR KNEE, on this topic, such as those of the Osteoarthritis
Research Society International (OARSI), are clear:
THE ACCOMPANYING PAIN CAN osteoarthritis requires comprehensive,
QUICKLY BECOME DISABLING. coordinated treatment, both pharmacological
and non-pharmacological, that enlists the help
THE RESULTING RISK OF ISOLATION
of physicians, pharmacists, physical therapists
AND SELF-EXCLUSION MAKES and patients themselves (lifestyle, nutrition,
physical exercise, etc.).
OSTEOARTHRITIS THE ELEVENTH
BIGGEST SOURCE OF DISABILITY
WORLDWIDE, ALL DISABILITIES
COMBINED(1). TO ENSURE
THAT PATIENTS CAN MAINTAIN
THEIR MOBILITY, EXPANSCIENCE
HAS BEEN PROMOTING A HOLISTIC
APPROACH TO TREATING
GIVEN RISING RATES
OSTEOARTHRITIS FOR MORE
OF OBESITY AND AGING
THAN 20 YEARS. POPULATIONS IN DEVELOPING
COUNTRIES, OSTEOARTHRITIS
- (1) The Lancet, 2012; vol. 380, no. 9859
HAS EMERGED AS A GLOBAL
DISEASE.
2015 ANNUAL REPORT E X PA NS C I E N C E 15
DIGITAL TECHNOLOGY
FOR HOLISTIC
TREATMENT
As patients become increasingly connected
to the digital world, Expanscience is opting
for digital technology to provide enhanced support.
N
°1
FROM MARCH TO DECEMBER 2015,
In December 2015, Expanscience was selected
to participate in and help fund the three-year ROAD
Project (Research on Osteo Arthritis Diseases),
a research program led by France’s Arthritis
PIASCLÉDINE 300 CEMENTED ITS STATUS
Foundation on chronic inflammatory rheumatic
AS THE MARKET LEADER BOTH IN UNITS
SOLD IN PHARMACIES AND IN diseases. Bringing together France’s seven largest
THE NUMBER OF PRESCRIPTIONS centers for basic research into osteoarthritis
WRITTEN BY GENERAL PRACTITIONERS (including laboratories at INSERM and CNRS),
AND RHEUMATOLOGISTS. the ROAD Project is designed to advance
Source: GERS Sell-Out, CSD-CAM. our knowledge of osteoarthritis and cell aging.
16 SOCIETY
EXPANDED OUTREACH
TO PATIENTS
Expanscience launched a major initiative to make
Piasclédine 300 more visible in pharmacies
and to enhance its packaging, its price
(now capped so as not to penalize patients)
and its presentation (now in packs of 30 capsules
rather than 15, more convenient for those
with chronic illness). In addition, a communications
campaign (web, print media, radio) was launched
targeting the general public to encourage medical
treatment for osteoarthritis. With the same goal
in mind, the company held a press conference
in September 2015. All of these actions have borne
fruit: at a time of declining sales overall, Piasclédine
300 has cemented its leadership in the market
for osteoarthritis treatment (see page 15).
A STRATEGIC DECISION
TO EMBRACE A NEW BUSINESS
A COMPLETE PORTFOLIO
MODEL FOR PIASCLÉDINE 300
FOR RHEUMATOLOGY
When Piasclédine 300 was delisted for
In 2016, Expanscience will be consolidating
reimbursement in France in March 2015,
this new business model with help from
Expanscience was quick to foresee the impact
the other products in its portfolio: Hyalgan
and responded by adopting and deploying
(injectable hyaluronic acid), Takadol (analgesic),
a new business model, dubbed OTX, based
Fixical (vitamin-calcium supplement)
on over-the-counter sales of the drug in
and Nabucox (non‑steroidal anti-inflammatory).
connection with a medical prescription.
And as a guarantee of medium-term growth,
The entire company mobilized to carry out this
Expanscience will be introducing a new drug
major change. To reduce the risk that treatment
in 2016 for first-line treatment of osteoporosis
for osteoarthritis would be removed from a
in menopausal women.
medical context - a trend that would harm
patient quality of life - the campaign focused
on highlighting the critical support provided
by healthcare professionals. Medical sales
representatives increased their efforts among
general practitioners and rheumatologists, and
also educated pharmacy personnel to give them
a better understanding of the disease.
OSTEOARTHRITIS IS FRANCE’S LEADING
CAUSE OF DISABILITY AMONG THOSE
AGED 40 OR OLDER AND THE SECOND
LEADING CAUSE OF VISITS TO GENERAL
PRACTITIONERS.
MUS T EL A BÉBÉ MUS T EL A S UN CARE
MUS T ELAA
MUSTEL MUS
M U STT EL
ELAA
M AT ERNI
MATE TY
RNITÉ S T EL ATOPIIA
ST E L ATOP A
VERY HIGH PROTECTION SUN LOTION • VERY HIGH MASSAGE OIL • PHYSIOBÉBÉ • CLEANSING MILK • HYDRA BÉBÉ
PROTECTION SUN SPRAY 200 ML • VERY HIGH PROTECTION BODY LOTION • DERMO CLEANSER • HYDRA BÉBÉ FACIAL
SUN SPRAY 300 ML • AFTER SUN SPRAY CREAM • 1 2 3 VITAMIN BARRIER CREME
www.arthrocoach.com
www.arthrolink.com
www.piascledine.fr
RHE UM ATOLO GY
PIASCLÉDINE 300 MG
dr ug
dr ugs
FLEXEA 625 MG • FIXICAL VITAMIN D3, 1000 MG/800 UI • TAKADOL 100 MG
NABUCOX 1 G • PIASCLÉDINE 300 MG • HYALGAN 20 MG/2 ML
At the heart
of Laboratoires
Expanscience:
each one’s potential
makes everyone’s
success.
Beyond each individual’s talents and expertise, Expanscience employees share the same vision
and are bound together by the strong, unifying traits that constitute the company’s DNA: initiative,
creativity, performance, openness, solidarity, innovation, pride in belonging and responsibility. Each
day, these characteristics, defined in the wake of a 2015 workshop on Laboratoires Expanscience’s
identity, are concretely reflected in the way we work and in projects and actions dedicated to our
collective success, all to fulfill our common mission: protecting your health through innovation.
# INNOVATION
LABORATOIRES EXPANSCIENCE ANTICIPATING THE NEEDS OF THE FUTURE
WERE ESTABLISHED IN 1950 With 87 patents registered in France and
843 patent applications filed worldwide,
FROM A COLLABORATION Expanscience has innovation in its blood!
BETWEEN A MANUFACTURER, Since 1950, Expanscience’s Research
& Development Center has been developing
PAUL BERTHOME, AND original formulations and new active principles
for maintaining health. To meet that objective,
A PHARMACIST, CLAUDE
the company also creates innovative services
GUILLON. THEIR TALENT WAS for lending support to consumers, patients
and healthcare professionals.
TO CREATE A MINDSET AND
AN ENTREPRENEURIAL SPIRIT
“In order to introduce new dermo-cosmetics products
THAT CONTINUE TO DRIVE and respond to the needs of consumers, we need to adopt
new technology and conduct innovative research, both as a
THE WORKFORCE EVEN TODAY. preliminary step, to take our knowledge of the skin even further,
and during the actual development phase, through the use
MORE THAN SIXTY YEARS LATER, of new in vitro methods, and the clinical phase.”
AND IDENTITY.
# SOL IDARITY
STRENGTHENING THE TIES
THAT BIND US
Commitment to the community is an integral part
of Expanscience, reflected in the sponsorship
activities led by the Fondation Mustela for more
than three decades and the company’s proactive
Corporate Social Responsibility policy, established
in 2004. Consistent with that commitment, since
2015 Expanscience has been offering its workforce
the opportunity to support projects by two
humanitarian organizations, Care France and
Action Enfance, through micro-donations,
in a show of employer/employee solidarity.
Employees who wish to participate can
lend support to either organization through
a monthly micro-donation deducted from
their salary that is matched by Expanscience.
Fondation Mouvement
pour les Villages d’Enfants
2015 ANNUAL REPORT E X PA NS C I E N C E 23
# OPENNESS
ADAPTING TO NEW HORIZONS
In order to innovate, improve our procedures
or capture new markets, Expanscience
employees need to explore new paths.
This open-minded attitude played a critical
role during the initial months of Expanscience’s
new Russian subsidiary, tasked with raising
the Mustela brand’s profile in the various
regions of the country.
ARINA BAYBURTYAN
General Manager Russia
# RESPONSIBIL ITY
TAKING ACTION ON BEHALF
OF SUSTAINABLE GROWTH
For more than a decade, Expanscience has been
developing an ambitious – and widely hailed –
policy of social and environmental responsibility
that not only generates value for the company’s
target audience but serves to differentiate
# CREATIVITY Expanscience brands (see page 30). Taking care
of young children and new and expectant mothers
also means protecting their environment, so
ENSURING THAT EVERYONE Mustela acts in every way possible to minimize
CAN SPUR PROGRESS the environmental impact of its products at each
Creative companies are more agile and innovative. stage of their lifecycle.
That’s why Expanscience is developing a culture
of innovation that fosters creativity among its
“The eco-design we use for Mustela products, which encompasses
employees. With that goal in mind, in 2007
their entire lifecycle, addresses two of the primary expectations
the company created Graine d’ID, a system among young mothers: naturalness and safety. As a laboratory,
of participatory innovation that lets employees we feel obligated to think about what will happen at the end
propose ideas on their own or in response of each product’s life. So we take numerous concrete steps
to specific concerns. Two hundred ideas to educate consumers about proper sorting procedures
in the bathroom. In my view, that’s an essential part of being
were submitted during 2015 in a variety of areas
a responsible dermo-cosmetics brand, especially one focused
(international development, improvements on a period of life that’s so important for the future.”
in day-to-day procedures, production,
commercial development of innovations).
After being evaluated by special committees,
these ideas were subsequently implemented SYBILLE FOING
within Expanscience and will help ensure Mustela France
our success in the future! Marketing Director
# PRIDE
LENDING MEANING TO ALL OUR ACTIONS
Over the years Expanscience has been honored
on numerous occasions for the ongoing efforts
of its employees, who make a daily commitment
to responsible economic growth, more virtuous
products and helpful support services
for its customers and healthcare professionals.
This recognition is a source of pride, credibility,
legitimacy and progress for a company that
has always been eager for transparency regarding
its offerings and its CSR policy. The past year
was especially fruitful in this regard. Expanscience
won awards for its CSR policy (LEEM(1) Award,
the Green Ingredient Award for its cosmetic active
ingredient Aqualicia, Responsible SME Award),
for its services on behalf of patients and
consumers (arthrocoach.com, “Mustela & me”),
and for its products (2015 Family Brand Award for
Mustela in the “Pregnant woman beauty products”
# PE RFORMANCE and “Beauty & care products for children” categories;
123 Vitamin Barrier Cream voted 2016 product
RESPONSIBLE, PRODUCTIVE GROWTH of the year).
For Expanscience, growth is inseparable (1) LEEM: Les Entreprises du Médicament, a trade organization for the French
pharmaceutical industry.
from the desire to provide consumers
and patients with effective, safe solutions
that help to improve both their health
and their quality of life. That approach,
which has guided the group’s international
expansion, can be seen in the treatment
for osteoarthritis, an increasingly prevalent
disease worldwide. In the nearly forty
countries where Piasclédine 300 is CONCRETE STEPS
distributed, our local workforce offers
comprehensive treatment options for
TO IMPROVE WORKPLACE
osteoarthritis patients and provides support QUALITY OF LIFE
to healthcare professionals – as in Chile,
where the drug has consolidated its position Convinced of the strong link between
as the market’s top‑selling product. professional well-being and individual
and collective performance, Expanscience
maintains a workplace quality of life program
“Chile is a booming market (thanks to economic growth and for its employees. In line with the corporate
high rates of osteoarthritis), but also a very competitive one.
social responsibility policy, the program
That’s why our local sales partner has an extensive team of
medical sales representatives who promote Piasclédine 300 aims to improve workplace practices
among a wide range of healthcare professionals (primarily through concrete actions and services:
general practitioners, rheumatologists and orthopedic
surgeons). After six years on the market, our specialty is now
the leading product in its category. We work with our partner
AGREEMENT ON GENDER EQUALITY
to find and deploy new digital and marketing tools, to ensure AND PAY EQUITY
we’re constantly more knowledgeable about prescribers
and their needs.” PROGRAMS TO PROMOTE
A WORK-LIFE BALANCE
HEALTH WEEK
ROMAIN RENARD
Area Sales Manager – DISABILITY ACTION PLAN
Latin America
EMPLOYEE SATISFACTION ASSESSMENT
VIA INTERNAL SURVEY
AND MORE
E X PA NS C I E N C E 25
THE EXPANSCIENCE
#PRIDE IDENTITY
AT THE HEART
OF ITS NEW
“EMPLOYER BRAND”
LAURENCE MARCHAL
Digital Manager
2266 R E P O R TA
I NGGE
RE PORT ING
BEHIND
THE SCENES
IN ÉPERNON
RESPONDING TO TODAY’S CONSUMER
DEMAND AND ANTICIPATING THE DEMAND
OF THE FUTURE: THAT’S THE TWOFOLD
RESPONSIBILITY OF OUR SITE IN
ÉPERNON, HOME TO THE IR&D CENTER
AND PRODUCTION. HERE’S A LOOK AT
A KEY RESOURCE FOR EXPANSCIENCE’S
GROWTH, A SITE THAT BOASTS A WIDE
RANGE OF EXPERTISE AND CONSTANTLY
ADAPTS TO PROVIDE SUPPORT
FOR THE COMPANY’S STRATEGY.
2015 ANNUAL REPORT E X PA NS C I E N C E 27
Challenge
met! An intense year
for the IR&D center
The Expanscience production site has What with the EV.E.I.L.S. studies on infant skin,
successfully kept pace with growing research into the skin of pregnant women,
demand in its international markets. multiple new Mustela products developed,
Production capacity for Piasclédine 300, the launch of two new cosmetic active
Expanscience’s flagship anti-rheumatic ingredients, expanded scientific communication
drug, rose to a new high in 2015 of more and more, the IR&D center had an exceptionally
than 420 million capsules. Production in busy year in 2015. It also invested in the future.
dermo‑cosmetics climbed to record levels In addition to hiring new employees, the center
as well, with 22 million Mustela bottles acquired innovative new analytical technology
produced in 2015. These accomplishments for generating more sensitive and specific
are the result of employees mobilizing data. It lets researchers characterize in detail
behind the performance plan launched in 2014 the chemical structures that make up each
(see page 29). The outlook for 2016 is just as product (raw materials, active ingredients,
promising. For example, a new production finished products) so as to provide an even
line for dermo-cosmetics that came online stronger guarantee of their quality and safety.
at the start of the year will produce 10 million
additional Mustela products in tube format.
A key regional
player
Based in Épernon near Paris since 1957,
1 = 3
Expanscience is also notable for
the role it plays in local economic development.
An economic impact study conducted by
1 JOB AT EXPANSCIENCE an independent organization* offers proof: the
CREATES OR MAINTAINS Épernon site alone accounts for 11% of all jobs
3 ADDITIONAL JOBS in the pharmaceutical, cosmetics and chemical
IN THE FRENCH
sectors in the surrounding département of
ECONOMY
Eure-et-Loir. To uphold its regional role and
responsibilities, Expanscience maintains an
ongoing dialogue with its local stakeholders.
* Local Footprint methodology, Utopies.
€50 M
IN INDUSTRIAL
A NEW INSTALLATION
OFFERING A THREEFOLD BENEFIT
INVESTMENT In 2015 the Épernon site unveiled a new facility
OVER THE NEXT FIVE YEARS devoted to molecular distillation, a process used to
AT THE ÉPERNON SITE produce active ingredients of natural origin, including
the Avocado oil and Soybean oil Unsaponifiables*
used in the composition of Piasclédine 300 and the
cosmetic active ingredients derived from sunflower
66 M
UNITS PRODUCED IN 2015,
oil. This equipment will double the site’s production
capacity and drastically reduce its electricity use
and water consumption (the latter by more than
10,000 m3 annually), while slashing production costs.
INCLUDING 44 MILLION
* ASU
DERMO‑COSMETICS
UNITS AND 22 MILLION
PHARMACEUTICAL UNITS
28 REPORTING
01
02 03
01 02 03
COORDINATING AND MOBILIZING A POLICY HIGH-RESOLUTION ANALYSES
TO ENSURE SUCCESS OF CONTINUOUS IMPROVEMENT
“My colleagues and I develop analytical
“I oversee the production unit for active “On a day-to-day basis, I’m responsible methods covering the raw material up
principles of natural origin, such as those for checking the physical-chemical analytical to the finished product that are then
used to produce our Piasclédine 300 drug. reports for the raw materials and the used by the quality control staff during
I’m involved in multidisciplinary teams, pharmaceutical and cosmetics products that the production process. For that task,
with members drawn from the support enter and leave our manufacturing site. we now have cutting-edge analytical
functions, that manage and carry out One of the major projects in our Performance technology in the form of high-resolution
projects for improvement. In addition Plan is to improve how the inspection laboratory mass spectrometry, which will enhance our
to coordinating and monitoring activity is organized. For my part, I’m working with analytical resources and expertise for all
in a workshop that operates 24 hours the Innovation Research & Development Center types of products, including raw materials,
a day, 7 days a week, 315 days a year, to review some of our inspection techniques, active ingredients and finished products.
my job is to coordinate, mobilize and in order to make them faster and more accurate Thanks to this new investment, we can
empower our employees. That requires or to bring them in line with new, more efficient be even more effective and ensure even
a lot of listening, communication and technology. Our goal is to see improvement greater quality and safety in the products
support to ensure we can successfully every day in the quality of the products we bring to the market.”
tackle the numerous challenges we face.” we provide to customers.”
NELLY LEGOUT /
STÉPHANE GENÈVE / SONIA WASIELEWSKI / ANALYTICAL DEVELOPMENT
CHEMICAL UNIT MANAGER PHYSICO-CHEMISTRY TECHNICAL LEADER PROJECT LEADER, INNOVATION,
- INDUSTRIAL QUALITY CONTROL RESEARCH & DEVELOPMENT CENTER
2015 ANNUAL REPORT E X PA NS C I E N C E 29
04 04
AMERICAN-STYLE QUALITY
CATHERINE GOSSET /
QUALITY PRODUCTS EXECUTIVE,
INDUSTRIAL QUALITY
05
SHORTER PRODUCTION TIMES
“As an equipment operator on the cosmetic
bottles line for 16 years, I participated
in the Performance Plan project to see how
we could improve production times.
For six months, I worked alongside several
06
of my colleagues to observe and analyze
the various steps for changing bottle formats
on the line, the machine configurations,
the factors that contribute to breakdowns
and so on. We reported on the problems
we found and suggested improvements.
Once new standards and handling times had
been defined, we looked at how they would
actually work on the ground, to ensure they
were consistent and applicable for day‑to‑day
operations. Ultimately we made a lot of
progress, and I felt that this process was a
real acknowledgement of my experience.”
PATRICK BAUDÉ /
EQUIPMENT OPERATOR,
DERMO-COSMETICS PRODUCTION UNIT
06
EXTREMELY DEMANDING TESTS
“In order to comply with the formulation
specification for Mustela Maternity Stretch
Marks Prevention Oil – which calls for safety,
efficacy, pleasure in use, naturalness and
respect for people and the environment
– we tested quite a large number of
plant oils. After various stability tests and
toxicology studies, we selected five oils:
avocado, pomegranate, sunflower, musk
rose and baobab. We eventually succeeded
in developing an oil for preventing stretch
marks that is 99% of natural origin, that
doesn’t leave a greasy film and that offers
remarkable olfactory stability. I’m very
proud that it received a Victoires de
la Beauté consumer award in France.”
TEDDY DUPUIS /
FORMULATOR, INNOVATION,
RESEARCH & DEVELOPMENT CENTER
30 CSR SAGA
Corporate
Social
SAGA Responsibility:
A DECADE
OF ACTIONS TAKEN
AND COMMITMENTS MET
2O12
IS PROUD TO HAVE MET, THANKS TO A DIALOGUE
WITH ITS STAKEHOLDERS AND ITS EFFORTS TO
ISO 14001 CERTIFICATION
OF THE ÉPERNON SITE MOBILIZE NEARLY 1,000 EMPLOYEES WORLDWIDE.
2O13
EXPANSCIENCE BECOMES
THE FIRST PHARMACEUTICAL
AND DERMO-COSMETICS
LABORATORY WHOSE
CONTRIBUTION TO SUSTAINABLE
DEVELOPMENT IS RECOGNIZED
AS EXEMPLARY BY AFAQ 26000
2O14
EXPANSCIENCE CELEBRATES
10 YEARS OF MEMBERSHIP
IN THE UNITED NATIONS GLOBAL
COMPACT, THE STARTING POINT
FOR ITS COMMITMENT TO
A PROACTIVE CSR POLICY
2O15
CHALLENGE MET! EXPANSCIENCE
FULFILLS THE COMMITMENTS
SET IN 2010*
* Except for the targets
for lower energy consumption
and waste production
at the Épernon site
2O16
EXPANSCIENCE LAUNCHES
THE BETTER LIVING PROGRAM:
ITS PROGRAM OF COMMITMENTS
FOR 2020 TO HELP MAKE
LIFE BETTER IN ALL
OF ITS COMMUNITIES
2015 ANNUAL REPORT E X PA NS C I E N C E 31
2015 objective:
RESPONSIBLE SUPPLY Establish an action plan to reduce
the environmental impact
LINES FOR PLANT of our principal drug
RAW MATERIALS
FULFILLED
2015 objective: Expanscience will Piasclédine 300, an Expanscience drug used to treat
have implemented a CSR action plan osteoarthritis, was subjected to a lifecycle analysis
for 100% of its plant supply chains to identify its environmental impact. Since the drying
process used for avocado, the key ingredient in
FULFILLED Piasclédine 300, is the largest contributor to the
product’s environmental impact, Expanscience
In each of its 19 supply chains for the plant raw defined an action plan with its partner avocado
materials that form the basis of the pharmaceutical producers. In Peru, for example, the plan helped
active ingredients and certain cosmetic active to reduce natural gas consumption by 18%**.
ingredients used in its products, Expanscience In Épernon, the Avocado oil and Soybean oil
has established an action plan to ensure respect Unsaponifiables used to create the drug are then
for biodiversity and compliance with fair trade produced in a facility built to High Environmental
principles. This initiative has been recognized Quality (HEQ) standards. An effluent pretreatment
by the Union for Ethical BioTrade (UEBT) plant has been installed as well. Moreover, by
since 2011. Expanscience’s procurement policy packaging Piasclédine 300 in packs of 30 capsules
won additional plaudits in 2015: Aqualicia, rather than 15, the volume of paper and cardboard
an acacia-derived cosmetic active ingredient, used for the product has been reduced.
was honored with a Green Ingredient Award
** Between 2010 and 2015, per 100 units produced
for its composition and the sustainability of its
development process. In sourcing its acacia from
Burkina Faso, Expanscience offers economic
opportunities to a group of female harvesters
and responds to local concerns regarding 2015 objective: All new Mustela
biodiversity protection and human development. and Noviderm dermo-cosmetics
products will be eco-designed in 2015
FULFILLED
455
a new dermo-cosmetics product, with a view
to reducing its environmental impact at each stage
of its lifecycle. This assessment is performed on
the basis of qualitative and/or quantitative data on
EMPLOYEES TRAINED
five factors: raw materials and formulation, primary
IN EXPANSCIENCE’S CSR
and secondary packaging, tertiary packaging,
POLICY IN 2015 USING THE industrial manufacture, use. To qualify as eco-
CSR PASSPORT: A TRAINING designed, a new product must outperform its
PROGRAM (INFORMATION, reference product by obtaining a higher score both
COLLABORATIVE WORKSHOP, overall and on at least one of the five factors.
GAMES AND MORE) To give one example, all of the products in the Mustela
DESIGNED TO PROMOTE Bébé range relaunched in 2014 met that standard.”
A FULLER UNDERSTANDING Marie-Noëlle Joinville
OF THE POLICY Cosmetic Innovation and Eco-Design Manager
12
AWARDS BESTOWED
ON EXPANSCIENCE’S
CSR POLICY
SINCE 2012
36 SAGA RSE
EXPANDED SOCIAL
RESPONSIBILITY
FULFILLED
-20.5 %
OUR REDUCTION OF NATURAL
GAS AND ELECTRICITY
CONSUMPTION COMBINED
BETWEEN 2010 AND 2015
AT THE ÉPERNON SITE,
PER 100 UNITS PRODUCED
2015 ANNUAL REPORT E X PA NS C I E N C E 33
Corporate
Social
Responsibility INNOVATE IN A RESPONSIBLE
AND COLLABORATIVE WAY
What
This new road map is designed to make corporate social
responsibility even more integral to the Expanscience organization,
so that the company becomes a greater contributor to society
new goals
and anticipates community needs more effectively. Building
on the commitments pledged for 2010-2015, the Better Living
Program contains new objectives drafted jointly by Expanscience
and its internal and external communities.
H E RE & THE RE
A ST RONG E R
PRESENCE
ON 5
CONT INE NTS
IN 2015 EXPANSCIENCE
REACHED A SYMBOLIC
AND DECISIVE MILESTONE. Our performance of the past year
FOR THE FIRST TIME,
offers proof: Expanscience is on track
to meet its objective for 2020
ITS INTERNATIONAL of generating 75% of its turnover
TURNOVER EXCEEDED ITS from international markets.
TURNOVER IN FRANCE, The share of sales outside France has risen from
WHICH ALSO INCREASED. 44.9% in 2013 to 46.1% in 2014 and 51.3% in 2015.
The acceleration over the past year can be attributed
HERE’S A LOOK BACK
to the export success of Expanscience’s business lines
AT HOW VARIOUS and the performance of its subsidiaries.
PRODUCTS PERFORMED
The dermo-cosmetics business built on its past
IN THE PRINCIPAL achievements and captured new ground, thanks to
COUNTRIES WHERE the relaunch of Mustela Maternity, the success of
123 Vitamin Barrier Cream and the bestsellers in the
THEY ARE MARKETED.
Mustela Bébé line (Dermo-Cleansing, Hydra Bébé,
etc.). The rheumatology business logged an impressive
increase in sales volume for Piasclédine 300 outside
France (up 20%), on the strength of organic growth
and consolidation of the market share first captured
in 2014.
Lastly, the cosmetic active ingredients and dermatology
business lines (see page 38) saw turnover increase
by 15% and 5% respectively.
AME RICAS
STRONG MOMENTUM
IN NORTH AND
SOUTH AMERICA
AFRICA AND
THE MIDDLE EAST:
GROWTH DRIVERS
IN THE MAKING
A COMMIT MENT
WITHOUT BORDE RS
CHILD DEVELOPMENT,
FAMILIES, PARENTHOOD, A PARTNER
SUPPORT FOR SENIORS... TO RESE ARCHERS
EXPANSCIENCE IS EXPANDING
ITS PHILANTHROPIC EFFORTS Each year the Fondation Mustela bestows awards and
IN WAYS THAT REFLECT ITS research grants for initiatives likely to have practical
applications that improve the treatment options available to
CORE IDENTITY. BOTH professionals in the field of child care and child health.
IN FRANCE AND WORLDWIDE,
In 2015 the foundation awarded two grants, one on how
ITS COMMITMENT TRANSLATES
children see health and another on parental bonds. The
INTO SUPPORT FOR RESEARCH foundation also announced two winners of its Maieutics
Prize in France for midwives. One prize was awarded to a
PROJECTS AND INITIATIVES LED
researcher examining the institution of the contemporary
BY HEALTHCARE PROFESSIONALS family, while the second went to a study of fungicides and
AND NON-GOVERNMENTAL their impact on child development.
1982
Award, designed to support innovative initiatives for child
development within the family or institutional environment,
was given to a project studying ways to prevent conflicts
CREATION OF THE FONDATION MUSTELA in mother-child relationships.
120
emotional development: childhood in all its aspects
has been at the heart of the projects funded by the
Fondation Mustela for more than 30 years. As it has grown
and developed, the Fondation Mustela has continued to
AWARDS AND RESEARCH GRANTS support healthcare professionals and kept faith with its
GIVEN BY THE FONDATION determination to tackle new questions and introduce new
MUSTELA SINCE 1982 ways of working. Getting older while remaining young at
heart – surely that’s the best way to grow up."
IN THE FIELDS OF PSYCHOLOGY,
SOCIOLOGY, PSYCHIATRY Chantal Larcade
AND MAIEUTICS Chief Representative of the Fondation Mustela
20
THE NUMBER OF COUNTRIES WHERE
PROJECTS HAVE RECEIVED SUPPORT
FROM THE FONDATION MUSTELA
www.expanscience.com