Aqualife Water Refilling Station
Aqualife Water Refilling Station
Aqualife Water Refilling Station
Of Business Management
Presented By;
Garyldine Nery
2015
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Legal Page
Confidentiality Agreement
The undersigned reader acknowledges that the information provided by _______________ in this business plan is
confidential; therefore, reader agrees not to disclose it without the express written permission of
_______________.
It is acknowledged by reader that information to be furnished in this business plan is in all respects confidential in
nature, other than information which is in the public domain through other means and that any disclosure or use of
same by reader, may cause serious harm or damage to _______________.
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Signature
___________________
Name (typed or printed)
___________________
Date
ACKNOWLEDGEMENT
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The researchers would like to thank first and foremost the Lord God Almighty for His never
ending grace; Our teachers for giving us the knowledge and advice to finish this project with ease and
also to our loving parents who are always there for financial support and they were the ones who
showered us with encouragement in order for us to really do our best on this project. Without these
people, this project wouldn’t be successful or possible. That’s why the researchers would like to say,
Aqualife Purified Water Refilling Station provides the service of ion exchange portable tanks.
This is the process of purifying water for industrial purposes. Water Refilling Station will take
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advantage of an unsatisfied market need for segregated resin regeneration on a portable basis. The
company will primarily focus its marketing strategies on offering segregated regeneration services to
the untapped market of customers who require high-quality regeneration for their deionized (DI)
water treatment facilities. The facility that Purified Water Refilling Station will utilize is located in
Subic, Zambales and is already in limited production. Full production will begin at the end of
September, with sales growing gradually to near capacity by the end of the first year, with very
healthy gross sales in the first year, and increasing in the second and third years.
4.1 Objectives
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1. To segment the market for portable regeneration service by stressing Aqualife Purified Water
Refilling Station's capability at providing segregated regeneration. The goal is to reach monthly sales
who will represent in areas outside direct sales from the factory and other place in the city.
3. To set up a bulk regeneration facility with a capacity of 40 cu ft daily, and sell its full capacity in
the large general portable exchange service market through its own sales force, and through a
dealership network.
4.2 Mission
Aqualife Purified Water Refilling Station's mission is to segment the market for pure water by
providing niche products to specialized industry sectors who are otherwise not properly serviced by
large pure water suppliers. Segregating a customer's Purified Water Refilling Station resin and
regenerating it on a portable tank basis to hospital dialysis units is an excellent example of such a niche
product that stresses quality and service to users who are prepared to pay a premium price.
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Chart: Highlights
1. Good quality control in the factory. Customers for high purity water business have a very low
2. Fast response. In the case of most of Aqualife Purified Water Refilling's customers, the cost of
the water is not a major element in their over-all costs, but a very expensive shut-down could result due
3. High-profile allegiances. Key to over-all company success is connected closely with success in
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TABLE OF CONTENTS
Page
v. Mission -------------------------------------- 13
Page
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i. Variety ------------------------------------ 36
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i. Price ----------------------------------- 40
C. Place
i. Location ------------------------------------ 42
Page
D. Promotion
i. Advertising ------------------------------------ 46
Bibliography --------------------------------------------------- 48
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LIST OF TABLES
Page
LIST OF FIGURES
Page
Fig. 4.1 : Gross Sales for One Year up to Three Years ----------------------- 33
Fig. 4.2 : Gross Sales and Gross Expenses for Three Years --------------- 35
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Chapter I
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i. Rationale
According to the World Health Organization (WHO), about 3.4 million people die annually from
water-related diseases. About a million Filipinos get sick with water-borne diseases yearly. And these are
diarrhea cases alone. They don’t include other water-borne disease like amoebiasis, cryptosporidiosis
and cholera. These problems are accredited to the poor water system in the Philippines. Even in the
capital Zambales, only about three fourths of the population receives piped water from the municipal
authority. Outside Zambales far fewer people have access to clean water distribution. In both locations,
these families must find alternate water sources if they are to avoid cholera epidemics and other health
problems spawned by the foul, contaminated water available in their neighborhoods. In the provinces,
the scenario is worse. Some people rely on wells or even on rivers for their supply of water for their
daily consumption. Amidst this uncertainty, a solution has appeared in the thousands of water refilling
stations that now dot the Philippine landscape. These shops began as privately-run community sources,
where consumers would bring containers and fill them for a per-gallon fee that is a small fraction of
commercially bottled water’s cost. Demand is high that most stores now offer home delivery for regular
customers. Most shops produce between 3,000 and 12,000 liters of water per day. Typically, the supply
comes from the pipes of municipal concessionaires. Entrepreneurs invest in treatment equipment and
further purify their product before sale. Nowadays, bottled water has established a major foothold in the
Philippines. With such an intense competition, how do businesses cope up with the pressure? This is
what the researches of this study would like to unveil. In the course of this study, the researches aim to
discover and compare marketing strategies employed by these water refilling stations. And this study
also tackles the safeties of processes used by water refilling stations in the Philippines, specifically on
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the Zambales, on the purified water it sells to its customers. The study focuses on the processes the
water refilling stations implements to purify the water from its concessionaires not in the working place
of water refilling stations. The group chose to research on this topic since nowadays, as the demand for
cleaner water becomes higher, the price of household water purifiers and bottled water has become
prohibitive. Water refilling stations managed by private entrepreneurs offer a cheaper and more
convenient solution to the public’s drinking water needs than bottled water or the use of household
filters. The demand at the water refilling stations - water stores that sell purified water is now increasing.
The quality of purified water conforms to the national standards for drinking water and is even better
than the quality of water produce by traditional water supply systems in terms of removed impurities.
One of the fast expanding businesses in many cities nationwide is the water refilling station. It's
mushrooming on every street corner, because a lot of people in urban areas prefer to get their drinking
water from these water stations, it's simply clean and safe to drink. Over the years, as the demand for
cleaner water becomes higher, the price of household water purifiers and bottled water has become
prohibitive. Water refilling stations managed by private entrepreneurs offer a cheaper and more
convenient solution to the public's drinking water needs than bottled water or the use of household
filters. Aqualife Purified Water Refilling Station had just been established last August 2013 and
inaugurated its normal operation last December of the same year. This business is owned and personally
managed by the Garyldine Nery. It was located at Subic, Zambales. The vicinity is surrounded by
residential and commercial areas. The store is air conditioned to maintain cleanliness and so with the
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personnel. It also provides parking space for those who are picking up bulk orders. The location of the
store is very accessible to the neighbor. The refilling operations start at 7:00 AM and ends at 5:00 PM.
4. Where to get the materials and equipments? And the cost of it?
5. What are the different marketing strategies used for the promotion of the business?
The objectives of Aqualife Purified Water Refilling Station are outlined below:
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The utilization of The Water Station products by at least 10% of the local population.
To develop a sustainable home-based business, surviving off of its own cash flow.
v. Mission
The Aqualife Purified Water Refilling Station's mission is to provide customers with the finest
quality purified water. We exist to attract and maintain customers. When we adhere to this maxim,
everything else will fall in to place. Our services will exceed the expectations of our customers.
Water refill station business - refers to the selling for profit either wholesale or retail of water
Water Supply System - infrastructure for the collection, transmission, treatment, storage, and
well as for such public needs as firefighting and street flushing. Of all municipal services,
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provision of potable water is perhaps the most vital. People depend on water for drinking,
cooking, washing, carrying away wastes, and other domestic needs. Water supply system
must also meet requirements for public, commercial, and industrial activities.
water. It is a measure of the condition of water relative to the requirements of one or more
Bottled water - refers to water that is intended for human consumption and that is sealed in
bottles or other containers with no added ingredients except that it may optionally contain
safe and suitable anti-microbial agents and may optionally contain minerals such as, but
not limited to fluorides, chlorides, carbonates and sulfates, including flavoring within
Deep well - is an excavation or structure created in the ground by digging, driving, boring, or
Chapter II
The name of the company is derived from the first letter of the Greek alphabet –
Aqua(Αα) – which means “First” or “beginning”. The water refilling station has been named
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Our business proposal is setting up a water refilling station whereby the station will
cater the reproduction of water through selling large and small amounts of volume. The
station will provide a combination of 4 varieties of water with excellence in water processing
In Subic, there are few water refilling stations thus giving us competitive advantage as
there is no other water refilling stations catering the 4 varieties of water which will be
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discussed in Chapter 5.
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(Fig. 2.1)
Our target customers are everyone in the society. Nevertheless despite the fact that
there are also water refilling stations nearby, the researchers intend to target majority of the
people as the water offered will be well purified and it will cater 4 varieties of water which
will indeed cater people’s needs such as to what type of water they prefer to drink.
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In addition, the water refilling station – Aqulife Purified Water Refilling Station – will
be targeting personal contacts as the prospective customers. This is an ideal market segment
because a positive relationship already exists with the personal contacts, making the water
If this segment will continue to progress, the number of customer count in the
refilling station would progress largely. For example, the refilling station originally or has 5
customers in their first day, if those customers will be satisfied with the service and the
product, they will spread the news about the firm. Let’s just say “the power of
communication”. If they communicate with a large clique of people, that clique will then be
curious and would try the refilling station, if they will also be satisfied, the same procedure
v. The Stockholders
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Ms. Sanchez
Ms. Enderez
Ms. Matidios
(Fig. 2.2)
DTI
Barangay Permit
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M [Type text]
G
(Fig.2.3)
Chapter III
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Front Liner
Person # 1
(Fig. 3.1)
- Logs and handles cash sales and purchases and monitors the business
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Manager
Bookkeeper Administrativ
e Assistant
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M [Type text]
G
(Fig. 3.2)
The company’s information system includes the Delivery Man and the Technical Assistant since
the Delivery Man informs the Administrative Assistant how many customers and who to deliver while
the Technical Assistant informs the Administrative Assistant what particular occurrence or damage may
happen to the equipments. The Administrative Assistant can directly inform the Manager about the
information gathered between the Delivery Man and the Technical Assistant. Since the Administrative
Assistant also has the responsibility to handle cash from sales, she can also directly inform the
Bookkeeper about the cash whereabouts and the Bookkeeper can make a summary of cash flows,
expenses, sales and etc. which will then be passed to the manager.
Trained in QuickBooks
Maintaining the financial accounting package
records of the company using Relevant Bookkeeping
bookkeeping software and
online spreadsheets Bookkeeper Experience
Knowledge of Microsoft
Maintaining records of Office & Internet
subsidiaries QuickBooks Accounts
experience
Preparing and processing Excellent interpersonal skills
payroll/s
Job Description (e.g.;Job
communication,
Specificationself-
awareness, building trust,
Reconciling all accounts
questioning & listening,
periodically
influencing, assertiveness,
Preparing monthly, problem solving, decision
quarterly, half-yearly, and making)
yearly financial statements Numerate & Literate
Excellent organizational
Calculating taxes, skills
collecting bad debts, paying Able to prioritize
creditors, and analyzing Able to work to deadlines
financial statements
Able to work on own
Producing accounting initiative
reports and income and Discreet
Flexible
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text] statements
Self Motivated
Processing sales invoices, Pro-active Team Worker
receipts and returns
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Maintains workflow by
studying methods; Basic reading, writing, and
implementing cost reductions; arithmetic skills required.
and developing reporting
procedures. Knowledge of Microsoft
Office and telephone
Creates and revises
protocol.
systems and procedures by
analyzing operating practices, Excellent communication
recordkeeping system.
skills both written and oral.
Ensures operation of
equipment by completing Ability to use initiative to
preventive maintenance organize and prioritize work
requirements; calling for and meet deadlines.
repairs.
Ability to work as part of a
Maintains supplies
team and use own initiative
inventory by checking stock
where applicable.
to determine inventory level.
Job Description Job Specification
Maintains professional Ability to operate data
and technical knowledge by management and filing
attending educational systems, and interpret and
workshops; reviewing analyze data.
professional publications;
establishing personal Ability to initiate and prepare
networks; participating in routine correspondence,
professional societies. reports and memos.
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Contributes to team effort
Reception skills including
by accomplishing related
effective answering of
results as needed.
telephone and face to face
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CarryJob
outDescription
environmental and Additional experience may
Job Specification
personnel swabbing and ATP be substituted for lack of
evaluation of hygiene formal degree.
systems.
Has at least vocational 2 year
diploma.
Evaluating and trialing new
machinery for water Has a good personality.
processing and improving
production processes. Has a good communication
towards people.
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A person who can work
under pressure. Knows how to deal with
customers.
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Front Liner
Person # 1
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SSS Service
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Differential Bonus
Man Allowances
Paid Holiday
and Vacation
Leaves
Total P16,9000.00/month
(Table 3.1)
Chapter IV
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CAPITAL INVESTMENT
1. Water Refilling Machine P 250,000.00
2. Renovation or New Store at least 75,000.00
20sqm. size
3. Delivery vehicle 150,000.00
a) For house delivery
b) Small Tank Truck
4. Business permit & other legal docs 10,000.00
5. Initial Supplies / Miscellaneous 31,750.00
a) 150 Bottles slim – 18,750.00
b) 50 Bottles round – 7,500.00
c) heat gun – 2,500.00
d) Stickers – 3,000.00
6. Others 8,250.00
Total P 525,000.00
(Table 4.1)
The company – Alpha Purified Water Refilling Station – has an initial budget of P700, 000.00
The table below shows the money allocation for each area concerned.
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MONEY ALLOCATION
Size
3. Delivery vehicle 200,000.00
etc.)
5. Initial Supplies / Miscellaneous 50,000.00
a) 150 Bottles slim – 20,000.00
b) 50 Bottles round – 10,000.00
c) heat gun – 10,000.00
d) Stickers – 10,000.00
6. Others 30,000.00
Total P 670,000.00
(Table 4.2)
iii. Estimate of Income and Expenditures for One year and Three Years
SALES:
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(Fig. 4.1)
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EXPENSES:
Year Year
Allowance
(Table 4.3)
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6
Gross Sales
5 Gross Expenses
4
0
First Year Second Year Third Year
(Fig. 4.2)
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(Fig. 4.3)
Chapter V
In addition, each of this type of water has different characteristics. Yes, water has also
characteristics. It is said that our immune system works accordingly to what type of water we will
intake. The Alpha Purified Water Refilling Station caters all this 4 products to ensure that they will
provide whatever type of water their customers would prefer. Also, this will give them the advantage in
terms of competition because 1 of this product – which is the “Pi Water” – is not available in its nearby
competitors.
ii. Design
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(Fig. 5.1)
The
design of this
product is
actually
based on its
container
since water
(liquid) has
Aqualife Purified Water Refilling Station accepts all kinds of containers such as those commonly
used water containers, small / large water bottles and etc. As for the pricing, Aqualife Purified Water
(For more details, please refer to our Pricing Scheme on page 40).
Mineral Water
Purified Water
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consumption. Distilled water and deionized (DI) water have been the most
common forms of purified water, but water can also be purified by other
Alkaline Water
- Alkaline water, also known as ionized water, is a beverage that is neither acidic
Pi Water
- Is the water that is very similar to your body water (Living Energy). Living
energy means “the energy to live.” Pi Water has the same function (energy) that
Fig. 5.2)
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APWRS stands for Alpha Purified Water Refilling Station. The logo represents water and nature.
Water is a basic necessity for life. Without water, we humans will never survive the ever
i. Price
Here is the list of products with prices of Alpha Purified Water Refilling Station:
gathered information through surveying 100 people from the area where the firm will be located at. The
survey was about the type of water people in the area most likely used in drinking, nearby refilling
stations, and the pricing scheme of the nearby refilling stations. Based from the survey, the researchers
concluded prices that are not that high so that it can compete with the nearby stations. In addition, the
survey also included comments and suggestions so that the outcome of the refilling station will attract
more customers and that it can reassure the owners that the customers are satisfied with their service.
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Aqualife Purified Water Refilling Station accepts payments through BDO, BPI or check,
applicable only if the customer orders in bulk such as our sister companies. As for the walk-in
customers, APWRS strongly implements “Pay as you Order Policy”. As for our sister company, the
stockholders of APWRS and the stockholders of the other party, agreed to have a 5 year contract in the
C. Place
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i. Location The water refilling station is situated in Olongapo City, Subic, Zambales.
In Gordon Road, there are few water refilling stations thus giving us competitive advantage as
there is no other water refilling stations catering the 4 varieties of water which is stated in Chapte
r 5 (Nature of Product . i)
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(Fig. 5.4)
Our sister companies do communicate with us for water distribution. Aqualife Purified Water
Refilling Station acts as their distributor. Our sister companies also distributes water on their selective
area of coverage,
In result, our sales increase by 30% every year. The minimum distribution of water in volume to
our sister companies is approximately 1,000 Liters per month. Due to personal contacts, Aqualife
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iii. Coverage
This is another map site of the water refilling location. As you can see, there is a circle in the
middle of the figure. The circle represents our coverage for water distribution. This includes the, Super
Metro, Myshing- Hair and Nail Studio, Espejo Supermarket, Rizal National High School and other
houses located inside the distribution area. Unfortunately, Aqulife Purified Water Refilling Station does
not cater water distribution (for delivery of per gallon) outside the distribution area. The firm only
delivers water outside the distribution area if the order is in bulk (1000 L – 3000 L).
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(Figure 5.5)
iv. Transportation
Old
Bridge
Gaisan
o
Mactan
Petro
n
To MECO To MBEAB
Gate
To Tamiya /
Mepz 2
(Fig. 5.6)
The figure above is a sketch of the location of the firm; this is for the walk-in customers. As for
the home deliveries, the firm owns a small delivery truck that can hold up to 20 containers of water. As
for the sister companies, the firm owns a small tank truck that can also hold 1000 L – 3800 L.
D. Promotion
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i. Advertising
As for the advertising of the firm, Aqulife Purified Water Refilling Station focuses on personal
contacts. The people nearby the location of the firm will technically talk about the new company
established. Through personal communication, the number of customers will increase annually. But
APWRS doesn’t completely depend on personal contacts only. Somehow, the stockholders of the firm
Since water refilling stations don’t usually have discounts, the company owners come up with
the “Buy 10 + 1” water discount. To ensure that the customers bought water that day or so, the
customers will be given a card. Every time they buy water, the boxes inside the card will be marked or
signed by the front liner or the technical assistant depends on which of the two of them is available.
When all of the 10 boxes are fully signed, it is the customer’s choice whether to claim his/her free 1
container of water. After claiming the free item, the box intended for the free item will be marked so that
the customer will not use it for another free item. This advertising strategy is only applicable on special
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The sales strategy is to concentrate on the segment of the sales advertising, most easily captured
by the following sales feature: increase of sales and customers annually. In addition, the fastest way to
reach the sales goal for the first several years is by actively working to develop a dealership network
Having a large number of sister companies mean increase of sales. At this point, the goal of the
In order to promote sales is through strategic alliance. The relationship between water service
companies (sister companies) and water distributors (APWRS is one) could be called a strategic
alliance. These water service companies have an extensive customer base. Most of the customers have
needs such as well purified water and some may ask for varied water types however, many water
distributors’ customers have needs as well. At present, these water service companies must direct their
own needs to the water distributors in order for them to cater their customer’s needs. Forming a
relationship between water service companies and water distributors would quickly result in substantial
sales increases for the water distributors and would result in increased prestige and profits for the water
service companies.
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BIBLIOGRAPHY
Online Sources:
http://www.businessfeasiblity.com/water_purification_business_plan/strategy_and_implementati
on_summary_fc.php
http://en.wikipedia.org/wiki/Alkali
http://www.pi-water.com/new/en_water_DrPi_WhatIsPi.html
http://en.wikipedia.org/wiki/Purified_water
http://en.wikipedia.org/wiki/Mineral_water
http://bizfil.com/starting-a-water-refilling-station-business/
http://www.ehow.com/info_8164329_equipment-used-water-refilling-stations.html
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