What Is Johari Window Model?

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Delk, James Anthony P.

What is Johari Window Model?

The Johari window model is used to enhance the individual’s perception on others. This
model is based on two ideas- trust can be acquired by revealing information about you
to others and learning yourselves from their feedbacks. Each person is represented by
the Johari model through four quadrants or window pane. Each four window panes
signifies personal information, feelings, motivation and whether that information is
known or unknown to oneself or others in four viewpoints.

The method of conveying and accepting feedback is interpreted in this model. A Johari
is represented as a common window with four panes. Two of these panes represent self
and the other two represent the part unknown to self but to others. The information
transfers from one pane to the other as the result of mutual trust which can be achieved
through socializing and the feedback got from other members of the group.

1. Open/self-area or arena – Here the information about the person his attitudes,
behavior, emotions, feelings, skills and views will be known by the person as well as by
others. This is mainly the area where all the communications occur and the larger the
arena becomes the more effectual and dynamic the relationship will be. ‘Feedback
solicitation’ is a process which occurs by understanding and listening to the feedback
from another person. Through this way the open area can be increased horizontally
decreasing the blind spot. The size of the arena can also be increased downwards and
thus by reducing the hidden and unknown areas through revealing one’s feelings to
another person’s
Delk, James Anthony P.

2. Blind self or blind spot – Information about yourselves that others know in a group but
you will be unaware of it. Others may interpret yourselves differently than you expect.
The blind spot is reduced for an efficient communication through seeking feedback from
others.

3. Hidden area or façade – Information that is known to you but will be kept unknown
from others. This can be any personal information which you feel reluctant to reveal.
This includes feelings, past experiences, fears, secrets etc. we keep some of our
feelings and information as private as it affects the relationships and thus the hidden
area must be reduced by moving the information to the open areas.

4. Unknown area – The Information which are unaware to yourselves as well as others.
This includes the information, feelings, capabilities, talents etc. This can be due to
traumatic past experiences or events which can be unknown for a lifetime. The person
will be unaware till he discovers his hidden qualities and capabilities or through
observation of others. Open communication is also an effective way to decrease the
unknown area and thus to communicate effectively.

How is it used in team buildings?

Each team member assesses themselves and then each other using the Johari
Window. each individual will learn more about themselves and how others perceive
them too. This model is also used to facilitate a discussion on each team member’s
strengths and blind spots, and how the team can better work together.

How is it used in intervention strategies?

Intervention referred to in organizational development is the interference of individuals,


groups, or organizations in order to resolve conflict and therefore achieving goals. The
Johari Window Model sets a guide on what the attributes of those individuals are both
known and unknown whether by the person itself or others. With this data, the person
conducting the intervention will have an effective way on how to handle different
individuals.

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