BSBHRM513 Student Assessment Tasks 22-08-18

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T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)

E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000

Student Assessment Tasks

BSBHRM513 Manage workforce planning

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©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Table of Contents

Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 12
Assessment Task 2 Cover Sheet 13
Assessment Task 2: Develop a workforce plan project 14
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 18
Assessment Task 3 Cover Sheet 19
Assessment Task 3: Diversity objectives implementation project 20
Assessment Task 3 Instructions 21
Assessment Task 3 Checklist 23
Assessment Task 4 Cover Sheet 24
Assessment Task 4: Workforce planning implementation project 25
Assessment Task 4 Instructions 26
Assessment Task 4 Checklist 28
Assessment Task 5 Cover Sheet 29
Assessment Task 5: Workforce plan review and evaluation briefing report 30
Assessment Task 5 Instructions 31
Assessment Task 5 Checklist 34

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©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Information

The assessment tasks for BSBHRM513 Manage workforce planning are included in this Student
Assessment Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment Plan

Assessment Task Overview

1. Written questions You must correctly answer all questions.

You are required to develop a workforce plan for King Edward VII
2. Develop a workforce plan project College and meet with stakeholders to seek feedback on the
plan, as well as confirm approval.

3. Implement diversity actions You are required to implement diversity actions from the
project workforce plan.
You are required to identify required competencies for an
4. Workforce plan implementation employee and develop a career development plan as part of
project implementing a succession planning program. You must also
develop a redundancy and redeployment policy and procedure.

5. Workforce plan review and You are required to write a report on a review and evaluation of
evaluation briefing report the workforce plan.

Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.

You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.

Warning – Uncontrolled when printed 3


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Naming electronic documents


It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
 For example, BSBHRM513 AT2 Workforce Action Plan Joan Smith 20/10/18

Additional Resources
You will be provided with the following resources you begin each Assessment Task.

Assessment Task 2
 Strategic and Operational Plan
 Workforce Information 2017
 Workforce Action Plan Template

Assessment Task 3
 Recruitment, Selection and Induction Policy and Procedures

Assessment Task 4
 Career Development Plan Template
 Role Competencies Statement

Assessment Task 5
 Exit Interview Results
 Focus Group Results
 Workforce Information 2017
 Workforce Information 2018
 Briefing Report Template

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©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet


This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.

Depending on the task, this may include


 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.

Assessment Task Information


This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 re-submission opportunities if required

Assessment Task Instructions


These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.

Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.

Warning – Uncontrolled when printed 5


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any specific needs that should be considered?  Yes  No
If so, explain these in the space below.

Do you understand your rights to re-assessment?  Yes  No


Do you understand your right to appeal the decisions made in an assessment?  Yes  No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

Warning – Uncontrolled when printed 6


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 1 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response


 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Warning – Uncontrolled when printed 7


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 1: Written Questions

Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment. 

Required
 Access to textbooks/other learning materials
 Computer and Microsoft Office
 Access to the internet

Timing
Your assessor will advise you of the due date of this assessment.

Submit
 Answers to all questions

Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Warning – Uncontrolled when printed 8


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Written answer question guidance


The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.

Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.

Warning – Uncontrolled when printed 9


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Explain how the ABS Labour Force Survey can be used by an organisation to assist in
workforce planning.

2. Outline the purpose of the Labour Market Information Portal and give two examples of
information included in the Portal that can assist with workforce planning.

3. Explain the purpose of the National Skill Needs List and how it can be used for workforce
planning.

4. Outline the key provisions of the Fair Work Act 2009.

5. Outline the minimum entitlements of National Employment Standards that have to be provided
to all employees.

6. Explain the purpose of enterprise agreements.

7. Explain the use of modern awards in workplaces.

8. Identify at least two examples of modern awards using the Fair Work Ombudsman website.
Write down the name of the award and the minimum wages under the award and minimum
working hours.

9. Outline the role of trade unions in the Australian work relations system and indicate whether
employees are required to join a union.

Warning – Uncontrolled when printed 10


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

10. Outline the role of the Fair Work Commission in Australia’s national workplace relations system.

11. List two sources of expert advice that could be used when seeking industrial relations advice.
Include the name of the organization and the services they provide.

12. Describe the purpose of the labour force participation rate and how it can assist in analysing the
labour force.

12. Describe the purpose of the employment to population rate and how it can assist in analysing
the labour force.

13. Outline two commonly used forecasting models that can assist with identifying future workforce
needs.

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©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 1 Checklist

Student’s name:

Completed
Did the student provide a sufficient and
successfully Comments
clear answer that addresses the
suggested answer for the following? Yes No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Question 14

Task Outcome: Satisfactory  Not Satisfactory 


Assessor signature

Assessor name

Date

Warning – Uncontrolled when printed 12


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 2 Cover Sheet


Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response


 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Warning – Uncontrolled when printed 13


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 2: Develop a workforce plan project

Task summary
This assessment task requires you to conduct research and develop a workforce plan for King Edward VII
College. You will also be required to communicate the rationale for, as well as objectives of, the plan to the
CEO.

This assessment is to be completed in the simulated work environment in the RTO.

Required
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access
 Strategic and Operational Plan
 Workforce Information 2017
 Workforce Action Plan Template
 Access to a meeting space and roleplay participant (the assessor)

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with Workforce Action Plan attached
 Email with Revised Workforce Action Plan attached

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Warning – Uncontrolled when printed 14


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 2 Instructions

Carefully read the following:

King Edward VII College was established in 2010. The College is based in the Melbourne CBD and it offers
a range of courses in management, marketing, human resources and international business. It currently has
around 500 students enrolled across all of its courses.

The College is very popular due to its competitive pricing structure, innovative teaching methods and state
of the art facilities.

Due to its success, the College plans to establish two additional campuses, one in Brisbane and one in
Sydney. The Brisbane campus will commence in October 2018 and Sydney in early 2019. Campus locations
are already in place, with the process being overseen mainly by the CEO and Finance Manager. No staff
have been employed as yet, but it is anticipated that each campus will require a receptionist, a student
services officer and 4 trainers.

All other staff functions will be completed by existing staff at the Sydney campus until such time as student
numbers increase substantially.

It is anticipated that maximum student numbers at the new campuses will be up to 50 students per campus.

The College currently employs 24 staff members. That includes the CEO, a Marketing Manager and a
Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office
Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers.

Information about the staff, including employment status, age, gender and cultural background is provided in
Workforce Information 2017.

All staff are employed via individual contracts, and there is no enterprise agreement in place.

Complete the following activities:

Warning – Uncontrolled when printed 15


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

1. Research workforce requirements


Review the scenario information, as well as the Strategic and Operational Plan and Workforce
Information 2017.
Identify sources of information that you can use to research workforce supply in the education
sector as in the scenario information and as indicated below.

Make notes in relation to:


 The organisation’s requirements for a skilled and diverse workforce as reflected in its
strategic objectives.
 Workforce issues as identified in the Strategic Plan and that must be reflected in workforce
objectives.
 Workforce objectives that are required to meet the overall strategic objectives.
 Workforce characteristics of King Edward VII College staff, including employment status,
age, gender and culture.
 Assessment of staff turnover rate and whether the rate is acceptable or not.
 Factors affecting workforce supply, including economic conditions, industry trends, skills and
labour shortages, unemployment rate and competition for workers. Your analysis should be
both general, as well as specific to the education sector within which King Edward VII
College operates.
 The industrial relations framework that applies to King Edward VII College workforce.

Your notes should be comprehensive, as you will need to use them to complete the workforce
plan template that you have been provided with.

14. Develop a workforce action plan


Using your research and the notes that you have made, develop your workforce plan.

The workforce plan that you develop must address:


 Purpose of the workforce plan
 Strategic objectives and key workforce requirements
 External environment analysis to identify external factors that impact on the
company and its workforce
 Industrial relations relating to the education and training industry, as well as King
Edward VII College
 Analysis of current workforce characteristics and profile using workforce information
provided.
 Future workforce needs
 Gap analysis to identify the gaps between future workforce need and existing
workers
 Workforce plan objectives, including attracting and retaining skilled staff and
workforce diversity and cross-cultural management.
 Key workforce plan issues and actions.
 Communication and consultation strategy to assist with organisational changes.
 Contingency plans so as to ensure that the organization can access skilled labour
in the event of unplanned events.

Warning – Uncontrolled when printed 16


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks
Use the Workforce Action Plan Template to guide your work.

Warning – Uncontrolled when printed 17


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

15. Send an email to your assessor.


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment, seek their feedback and for
the place, date and time of a meeting to discuss it.

Attach your workforce action plan to the email.

16. Meet with the CEO to establish agreement on workforce action plan.
This part of the assessment requires you to meet with the CEO (roleplayed by your assessor) to
discuss the workforce plan you have developed and seek their input.

Print off a copy of your workforce action plan to take with you to the meeting.
Take notes on the CEO’s feedback, as you will be expected to update your action plan with this
in the next activity.

Before concluding the meeting, ensure that you have the CEO’s approval and endorsement of
your plan.
You should gain their agreement and support for the plan’s objectives and proposed
performance indicators.

During the meeting, demonstrate effective communication skills including:


 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

17. Revise the Workforce Action Plan


Update your Workforce Action Plan, incorporating the CEO’s feedback from the meeting.
Name this document Revised Workforce Action Plan.

18. Send an email to your assessor.


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the meeting and the contents of the attachment, and seek
their approval.

Attach your revised workforce action plan to the email.

Warning – Uncontrolled when printed 18


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 2 Checklist


Student’s name:

Completed
successfully
Did the student: Comments
Yes No

Analyse King Edward VII’s requirements for a skilled and


diverse workforce through a review of the Strategic Plan
and scenario information?
Analyse workforce information to identify staff turnover
and demographics including age, gender, employment
status and cultural background?
Identify and assess external factors for their influence on
workforce supply for King Edward VII College?
Develop workforce objectives and strategies that align
with strategic objectives and address attracting and
retaining a skilled workforce, including addressing staff
turnover
Develop workforce objectives and strategies that align
with strategic objectives and address workforce diversity
and cross-cultural management
Develop performance indicators for workforce plan
actions?
Develop and document contingency plans?

During the meeting, demonstrate effective communication


skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding
Confirm support for workforce plan including objectives
and targets?

Task Outcome: Satisfactory  Not Satisfactory 


Assessor signature

Assessor name

Date

Warning – Uncontrolled when printed 19


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 3 Cover Sheet


Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response


 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Warning – Uncontrolled when printed 20


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 3: Diversity objectives implementation


project

Task summary
In this assessment task, you are required to review initiatives in the Workforce Plan for King Edward VII
College relating to recruitment and diversity. You will also assist the College in being recognized as an
employer of choice, and implement the required actions.

This assessment is to be completed in the simulated work environment in the RTO.

Required
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access
 Recruitment, Selection and Induction Policy and Procedures

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with updated Recruitment, Selection and Induction Policy and Procedures
 Email with Diversity Calendar

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Warning – Uncontrolled when printed 21


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 3 Instructions

Review the following information from the King Edward VII College Workforce Plan:

Issue/need Action Outcomes Resources Timelines


Attract and retain a diverse Update recruitment, Organisational Human End 2018
workforce/be known as an selection and induction capacity to fill resources
employer of choice procedures to increase vacancies
regarding diversity diversity of employees
Acknowledging and Develop a calendar of Various important Human End 2018
celebrating calendar days events dates and cultural resources
that relate to workplace events are
diversity advertised and
celebrated

Complete the following activities:

1. Update Recruitment, Selection and Induction Policy and Procedures to increase diversity
Review the scenario information above, as well as the Recruitment, Selection and Induction
Policy and Procedures for King Edward VII College.

Use the internet to research best practice for increasing diversity through improved recruitment
and selection practices.

Update the recruitment, selection and induction policy and procedure to reflect best practice
procedures for increasing diversity in recruitment and selection.

2. Send an email to your assessor.


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment.
The email text should outline the importance of diversity in recruitment and selection as well as
key changes that you have made to the Policy and Procedures.

Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.

Warning – Uncontrolled when printed 22


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

3. Develop a diversity calendar for 2019


Review the scenario information above.
Research important dates for diversity and cultural events occurring in 2019 in Sydney.
Identify at least 6 important dates and develop a calendar of events. For each event, identify
how the College will celebrate that day or event.

Your calendar may be developed in any format, as long as it addresses the above content
requirements.

4. Send an email to King Edward VII College staff (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment.
The email text should explain the purpose of the calendar and advising staff to note the dates in
their calendar.

Attach your diversity calendar to the email.

Warning – Uncontrolled when printed 23


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 3 Checklist

Student’s name:

Completed
successfully
Comments

Did the student: Yes No

Demonstrate the ability to implement workforce


planning initiatives to achieve diversity goals?

Demonstrate the ability to review workforce plan


requirements?

Demonstrate the ability to research and develop


required documentation?

Demonstrate the ability to share information with


staff?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Warning – Uncontrolled when printed 24


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 4 Cover Sheet


Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response


 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Warning – Uncontrolled when printed 25


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 4: Workforce planning implementation


project

Task summary
In this assessment task, the student is required to implement a number of actions from the Workforce Plan
for King Edward VII College to assist in meeting agreed objectives for training, redeployment and
redundancy, as well as succession planning and being an employer of choice.

This assessment is to be completed in the simulated work environment in the RTO.

Required
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access
 Career Development Plan Template
 Role Competencies Statement

Timing
Your assessor will advise you of the due date of these submissions.

Submit
No documents need be submitted for these activities, but you will be assessed on your performance during
this task.

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Warning – Uncontrolled when printed 26


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Warning – Uncontrolled when printed 27


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 4 Instructions

Review the following information from the King Edward VII College Workforce Plan:

Issue/need Action Outcomes Resources Timelines


Ageing workforce, Succession planning to ensure Organisational Human End 2016
general attrition that key roles are identified. capacity to fill resources
Nominate internal candidates vacancies as they
who can fill the roles. arise
Develop a training plan for
identified individuals.
No formal policies and Develop a retirement and Formal processes in Human End 2016
procedures in place for redeployment policy place for retirement resources
retirement and and redeployment
redeployment.

Carefully read the following:

It has been identified that a critical position within the College is the Human Resources Manager. That
means that if this position is vacant, it would have a significant impact on the organisation. While it has been
identified that there is no shortage of Human Resources professionals, it is considered that the specialized
nature of human resources within the College means it would be preferable to develop the talent from within.

A current employee, Jackie Smith, has been identified as an employee with potential for the role. Jackie has
recently returned to the workforce and is working in an administration role. However, prior to leaving the
workforce to bring up her children, Jackie was working in a human resources officer role. Jackie applied for
the administration position as she only wanted to work part-time. However, it has been identified over time
that Jackie may like to move into a full-time position and it has identified that she has the potential to do this.

Jackie has recently completed a self-assessment against a Role Competencies Statement in order to
identify areas that she would need to develop in.

Complete the following activities:

1. Implement succession planning program


Review the Role Competencies Statement.
Develop a career development plan for Jackie using the Career Development Plan Template.

The opportunities that you identify for Jackie should include a range of opportunities, including
job assignments that develop a candidate’s competencies, coaching and mentoring and formal
training.
The career development plan you develop should include at least six opportunities to be
completed over the upcoming 12 months.

Warning – Uncontrolled when printed 28


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

2. Develop redundancy and redeployment policy and procedures.


Assume that it has been identified that there is no formal process in place within King Edward
VII College for redundancy and deployment. Previously, redundancies or redeployments have
not been identified as issues in the workforce plan, but now a formal process is required.

Develop King Edward VII redundancy and redeployment policy and procedures that include:
 Introduction
 Aim of policy
 Key principles
 Definitions of redeployment and redundancy
 Redeployment procedure
 Redundancy procedure, including entitlements as per the Fair Work Act

Use the Redundancy and Redeployment Policy and Procedures Template to guide your work.

3. Send an email to your assessor.


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments.

Attach your career development plan, and your redundancy and redeployment policy and
procedures to the email.

Warning – Uncontrolled when printed 29


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 4 Checklist

Student’s name:

Completed
successfully
Comments
Did the student: Yes No

Demonstrate the ability to implement a


succession planning program?
Demonstrate the ability to identify gaps in a
candidate’s skills, knowledge and experience
against the job role?
Demonstrate the ability to identify relevant
learning and development opportunities and
documenting in a career development plan?
Demonstrate the ability to implement actions to
meet the objectives for redundancy and
redeployment?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Warning – Uncontrolled when printed 30


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 5 Cover Sheet


Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response


 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Warning – Uncontrolled when printed 31


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 5: Workforce plan review and evaluation


briefing report

Task summary
This assessment task requires the student, in the role of Human Resources Manager for King Edward VII
College to review the workforce plan, as well as evaluate workforce trends.

This assessment is to be completed in the simulated work environment in the RTO.

Required
 Access to textbooks/other learning materials
 Computer and Microsoft Office
 Access to the internet
 Briefing Report Template
 Workforce Information 2017
 Workforce Information 2018
 Focus Group Results
 Exit Interview Results

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with organisational climate survey attached
 Email with completed Workforce plan review and evaluation report attached

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Warning – Uncontrolled when printed 32


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Warning – Uncontrolled when printed 33


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 5 Instructions

Assume the following objectives for the workforce plan:

Issue/need Action Outcomes Resources Timelines


High staff Develop a strong orientation and Turnover reduced by Human End 2016
turnover within induction program that supports at least 10% in the resources
the first six and develops new staff first year.
months of
employment Appoint mentors to support new
staff
Building internal Identify professional Turnover reduced by Human End 2016
capacity development needs of each staff at least 10% in the resources
through a member and implement a formal first year.
strong learning program of professional
program development. Employee
satisfaction with
professional
development
Increase Identify diverse media networks Increase the number Human End July
diversity within where positions can be of females in the resources 2016
the workforce advertised. organisation by 20%.

Explore options for flexible


working arrangements.

Complete the following activities:

1. Develop a survey
Assume that, as part of the monitoring strategies that have been implemented as part of the
workforce plan in the scenario, you are required to develop an organisational climate survey.
While the organisational climate survey is designed to seek feedback in relation to the new
initiatives outlined in the workforce plan, the intention is to also gain feedback on overall
employee satisfaction to assist with future workforce planning initiatives.

Design a survey using SurveyMonkey that:


 Includes at least 12 questions about general satisfaction with the workplace.
 Includes at least eight questions about satisfaction with new initiatives.
 allows employees to provide an answer based on a five-point scale.

You may use the following link to assist you in designing your questionnaire:
http://workplaceinfo.com.au/hr-management/communication-in-the-workplace/climate-surveys

Warning – Uncontrolled when printed 34


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

2. Send an email to all staff (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and outline the purpose of the survey, give the link to the survey and give an
appropriate deadline for completing it.

3. Develop a workforce plan review and evaluation briefing report


You are required to develop a workforce plan review and evaluation report.
Your assessor will provide you with a template to use.
Your report should be written in clear and concise English and address the following
components:
 An analysis of workforce information data
Review the workforce information for King Edward VII 2018 provided to you and compare it
to the 2017 data to identify:
o Current staff turnover rate
o Workforce characteristics, including age, gender and cultural background.
o Comparison with 2018 data to identify changes and to assess performance against
2017 data.

 A review of external trends


Using the Labour Market Information Portal, review current employment projections for
Australia, as well as for the Australian education and training sector.
Based on your review of the data, identify labour supply trends and areas of undersupply or
oversupply relevant to the College and the likely impact of these trends on the demand for
labour in relation to the College’s workforce.

 A review of government policy


Identify at least two government policy initiatives that affect labour demand and supply.
Outline each of the policy initiatives that you have identified and how it affects labour
demand and supply.

 An analysis of focus group results.


Assume that, in addition to the survey you developed, you have already conducted a focus
group to determine employee’s satisfaction. Review all of the comments from the focus
group and comment on overall employee satisfaction, as well as areas of need that should
be considered as part of an ongoing review of workforce planning objectives.

 Analysis of exit interviews.


Review all of the comments from the exit interviews and comment on reasons for leaving
and that should be considered as part of an ongoing review of workforce planning
objectives.

 Effectiveness of the workforce plan


Based on your analysis above, evaluate the effectiveness of the workforce plan in terms of
the objectives specified in the scenario information.
Identify changes required to objectives and document at least two new objectives and
actions for the upcoming year.

Warning – Uncontrolled when printed 35


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

4. Send an email to the CEO (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and a brief outline of the purpose of the report.

Attach your briefing report to the email.

Warning – Uncontrolled when printed 36


©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
BSBHRM513 Manage workforce planning Student Assessment Tasks

Assessment Task 5 Checklist


Student’s name:

Completed
successfully
Comments
Did the student: Yes No

Analyse updated workforce information against previous


year to determine changes in existing employees and
workforce?
Analyse labour supply trends and comment on areas of
undersupply or oversupply as relevant to the College?
Analyse labour trends on demand for labour and their
impact on King Edward VII College?
Review government policy and its impact on labour
demand and supply and take into account in identifying
changes to workforce plans?
Evaluate the effectiveness of workforce plan objectives as
evidenced by the analysis of employee and workforce
changes?
Recommend revised objectives and strategies based on
analysis of all data and external environment and
government policies?

Task Outcome: Satisfactory  Not Satisfactory 


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©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973

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