BSBHRM513 Student Assessment Tasks 22-08-18
BSBHRM513 Student Assessment Tasks 22-08-18
BSBHRM513 Student Assessment Tasks 22-08-18
E: [email protected]
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 12
Assessment Task 2 Cover Sheet 13
Assessment Task 2: Develop a workforce plan project 14
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 18
Assessment Task 3 Cover Sheet 19
Assessment Task 3: Diversity objectives implementation project 20
Assessment Task 3 Instructions 21
Assessment Task 3 Checklist 23
Assessment Task 4 Cover Sheet 24
Assessment Task 4: Workforce planning implementation project 25
Assessment Task 4 Instructions 26
Assessment Task 4 Checklist 28
Assessment Task 5 Cover Sheet 29
Assessment Task 5: Workforce plan review and evaluation briefing report 30
Assessment Task 5 Instructions 31
Assessment Task 5 Checklist 34
Assessment Information
The assessment tasks for BSBHRM513 Manage workforce planning are included in this Student
Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
You are required to develop a workforce plan for King Edward VII
2. Develop a workforce plan project College and meet with stakeholders to seek feedback on the
plan, as well as confirm approval.
3. Implement diversity actions You are required to implement diversity actions from the
project workforce plan.
You are required to identify required competencies for an
4. Workforce plan implementation employee and develop a career development plan as part of
project implementing a succession planning program. You must also
develop a redundancy and redeployment policy and procedure.
5. Workforce plan review and You are required to write a report on a review and evaluation of
evaluation briefing report the workforce plan.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
Additional Resources
You will be provided with the following resources you begin each Assessment Task.
Assessment Task 2
Strategic and Operational Plan
Workforce Information 2017
Workforce Action Plan Template
Assessment Task 3
Recruitment, Selection and Induction Policy and Procedures
Assessment Task 4
Career Development Plan Template
Role Competencies Statement
Assessment Task 5
Exit Interview Results
Focus Group Results
Workforce Information 2017
Workforce Information 2018
Briefing Report Template
Assessment Instructions
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
1. Explain how the ABS Labour Force Survey can be used by an organisation to assist in
workforce planning.
2. Outline the purpose of the Labour Market Information Portal and give two examples of
information included in the Portal that can assist with workforce planning.
3. Explain the purpose of the National Skill Needs List and how it can be used for workforce
planning.
5. Outline the minimum entitlements of National Employment Standards that have to be provided
to all employees.
8. Identify at least two examples of modern awards using the Fair Work Ombudsman website.
Write down the name of the award and the minimum wages under the award and minimum
working hours.
9. Outline the role of trade unions in the Australian work relations system and indicate whether
employees are required to join a union.
10. Outline the role of the Fair Work Commission in Australia’s national workplace relations system.
11. List two sources of expert advice that could be used when seeking industrial relations advice.
Include the name of the organization and the services they provide.
12. Describe the purpose of the labour force participation rate and how it can assist in analysing the
labour force.
12. Describe the purpose of the employment to population rate and how it can assist in analysing
the labour force.
13. Outline two commonly used forecasting models that can assist with identifying future workforce
needs.
Student’s name:
Completed
Did the student provide a sufficient and
successfully Comments
clear answer that addresses the
suggested answer for the following? Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
This assessment task requires you to conduct research and develop a workforce plan for King Edward VII
College. You will also be required to communicate the rationale for, as well as objectives of, the plan to the
CEO.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Strategic and Operational Plan
Workforce Information 2017
Workforce Action Plan Template
Access to a meeting space and roleplay participant (the assessor)
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with Workforce Action Plan attached
Email with Revised Workforce Action Plan attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
King Edward VII College was established in 2010. The College is based in the Melbourne CBD and it offers
a range of courses in management, marketing, human resources and international business. It currently has
around 500 students enrolled across all of its courses.
The College is very popular due to its competitive pricing structure, innovative teaching methods and state
of the art facilities.
Due to its success, the College plans to establish two additional campuses, one in Brisbane and one in
Sydney. The Brisbane campus will commence in October 2018 and Sydney in early 2019. Campus locations
are already in place, with the process being overseen mainly by the CEO and Finance Manager. No staff
have been employed as yet, but it is anticipated that each campus will require a receptionist, a student
services officer and 4 trainers.
All other staff functions will be completed by existing staff at the Sydney campus until such time as student
numbers increase substantially.
It is anticipated that maximum student numbers at the new campuses will be up to 50 students per campus.
The College currently employs 24 staff members. That includes the CEO, a Marketing Manager and a
Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office
Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers.
Information about the staff, including employment status, age, gender and cultural background is provided in
Workforce Information 2017.
All staff are employed via individual contracts, and there is no enterprise agreement in place.
Your notes should be comprehensive, as you will need to use them to complete the workforce
plan template that you have been provided with.
16. Meet with the CEO to establish agreement on workforce action plan.
This part of the assessment requires you to meet with the CEO (roleplayed by your assessor) to
discuss the workforce plan you have developed and seek their input.
Print off a copy of your workforce action plan to take with you to the meeting.
Take notes on the CEO’s feedback, as you will be expected to update your action plan with this
in the next activity.
Before concluding the meeting, ensure that you have the CEO’s approval and endorsement of
your plan.
You should gain their agreement and support for the plan’s objectives and proposed
performance indicators.
Completed
successfully
Did the student: Comments
Yes No
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
In this assessment task, you are required to review initiatives in the Workforce Plan for King Edward VII
College relating to recruitment and diversity. You will also assist the College in being recognized as an
employer of choice, and implement the required actions.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Recruitment, Selection and Induction Policy and Procedures
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with updated Recruitment, Selection and Induction Policy and Procedures
Email with Diversity Calendar
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Review the following information from the King Edward VII College Workforce Plan:
1. Update Recruitment, Selection and Induction Policy and Procedures to increase diversity
Review the scenario information above, as well as the Recruitment, Selection and Induction
Policy and Procedures for King Edward VII College.
Use the internet to research best practice for increasing diversity through improved recruitment
and selection practices.
Update the recruitment, selection and induction policy and procedure to reflect best practice
procedures for increasing diversity in recruitment and selection.
Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.
Your calendar may be developed in any format, as long as it addresses the above content
requirements.
Student’s name:
Completed
successfully
Comments
Assessor signature
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
In this assessment task, the student is required to implement a number of actions from the Workforce Plan
for King Edward VII College to assist in meeting agreed objectives for training, redeployment and
redundancy, as well as succession planning and being an employer of choice.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Career Development Plan Template
Role Competencies Statement
Timing
Your assessor will advise you of the due date of these submissions.
Submit
No documents need be submitted for these activities, but you will be assessed on your performance during
this task.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Review the following information from the King Edward VII College Workforce Plan:
It has been identified that a critical position within the College is the Human Resources Manager. That
means that if this position is vacant, it would have a significant impact on the organisation. While it has been
identified that there is no shortage of Human Resources professionals, it is considered that the specialized
nature of human resources within the College means it would be preferable to develop the talent from within.
A current employee, Jackie Smith, has been identified as an employee with potential for the role. Jackie has
recently returned to the workforce and is working in an administration role. However, prior to leaving the
workforce to bring up her children, Jackie was working in a human resources officer role. Jackie applied for
the administration position as she only wanted to work part-time. However, it has been identified over time
that Jackie may like to move into a full-time position and it has identified that she has the potential to do this.
Jackie has recently completed a self-assessment against a Role Competencies Statement in order to
identify areas that she would need to develop in.
The opportunities that you identify for Jackie should include a range of opportunities, including
job assignments that develop a candidate’s competencies, coaching and mentoring and formal
training.
The career development plan you develop should include at least six opportunities to be
completed over the upcoming 12 months.
Develop King Edward VII redundancy and redeployment policy and procedures that include:
Introduction
Aim of policy
Key principles
Definitions of redeployment and redundancy
Redeployment procedure
Redundancy procedure, including entitlements as per the Fair Work Act
Use the Redundancy and Redeployment Policy and Procedures Template to guide your work.
Attach your career development plan, and your redundancy and redeployment policy and
procedures to the email.
Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Assessor signature
Assessor name
Date
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Task summary
This assessment task requires the student, in the role of Human Resources Manager for King Edward VII
College to review the workforce plan, as well as evaluate workforce trends.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Briefing Report Template
Workforce Information 2017
Workforce Information 2018
Focus Group Results
Exit Interview Results
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with organisational climate survey attached
Email with completed Workforce plan review and evaluation report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
1. Develop a survey
Assume that, as part of the monitoring strategies that have been implemented as part of the
workforce plan in the scenario, you are required to develop an organisational climate survey.
While the organisational climate survey is designed to seek feedback in relation to the new
initiatives outlined in the workforce plan, the intention is to also gain feedback on overall
employee satisfaction to assist with future workforce planning initiatives.
You may use the following link to assist you in designing your questionnaire:
http://workplaceinfo.com.au/hr-management/communication-in-the-workplace/climate-surveys
Completed
successfully
Comments
Did the student: Yes No
Assessor name
Date