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DRP BCP For Risk Management

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Disaster Recovery &

Business Continuity
By Kavinga Yapa Abeywardena
Sri Lanka Institute of Information Technology (SLIIT)
Background
• Information Systems are vulnerable to a variety of
disruptions.
• Mild: Temporary power outages, disk failures etc.
• Severe: Equipment destruction, fire, natural disasters etc.

• Organizations must have the ability to withstand hazards


and achieve business objectives through both gradual &
sudden changes.

• Focus is on ‘Availability’ component of the famous C.I.A

• We achieve this through ‘Disaster Recovery Planning’ &


‘Business Continuity Planning’.
Background
Definitions
• Disaster Recovery Planning (DR)
• The process of rebuilding your operations or
infrastructure after the disaster has passed.

• Business Continuity Planning (BC)


• The activities required to keep your
organization running during a period of
displacement or interruption of normal
operations.
NIST SP 800-34 provides guidelines for implementing DR & BC Strategies!

More than half of small to medium-sized enterprises affected by 9/11 did not trade again!
Business Continuity: Why?
• Advancement of IT means businesses nowadays
depend heavily on information systems.

• Many businesses cannot survive without 24 x 7


operations of IS. (e.g. e-commerce)

• Therefore traditional disaster recovery plans which


focus on restoring centralized data & operations
center might not be sufficient.

• More comprehensive and robust Business Continuity


Plan is needed for critical IS.
Business Continuity : When?
• Business continuity plan should exist in the event of
following disruptions or disasters.
• Equipment Failure
• Disruption of power supply or telecommunication
• Application failure or database corruption
• Human error, Sabotage, Vandalism & Strikes
• Malicious Software (Viruses, Worms, Trojan Horses)
Attack
• Hacking or any other internet attack
• Social Unrest or Terrorism
• Fire
• Natural Disasters (Flood, Earthquake, Hurricanes etc.)
Business Continuity Planning : Team
• Information systems have shifted from traditional
centralized architecture to distributed and client/server
architecture.

• IT department alone cannot achieve BCP success

• All executives, managers, employees must participate

• BC/DR Coordinator is responsible for maintaining the BCP

• He or She will carry out periodical reviews and


redistribute document parts to relevant parties
Business Continuity Plan
There are different methods an organization can achieve BC

• Cold Site: An empty facility located offsite with required


infrastructure ready for installation in the event of a disaster.
• Mutual Backup: Two organizations with similar system
configuration agreeing to serve as backup site to each other.
• Hot Site: A site with hardware, software & network installed and
compatible to original site.
• Remote Journaling: Online transmission of data to backup
systems periodically (every few hours) Minimizes loss of data and
reduces recovery time.
• Mirrored Site: A site equipped with identical facilities to the
original site with system mirroring capability. Data is mirrored &
backed up immediately. Transparent Recovery.
Business Continuity Plan

Implementation
Cost
Mirrored Site

Remote Journaling

Hot Site

Mutual Backup & Warm Site

Cold Site

Recovery
Time
Mirrored Site
High Availability Solutions
•RAID: Local disk redundancy
•Fault-Tolerant Server: When primary server fails,
backup server resumes service.
•Distributed Processing: Distributes load over
multiple servers. If server fails, remaining server(s)
attempt to carry the full load.
•Storage Area Network (SAN): disk network supports
remote backups, data sharing and data migration
between different geographical locations
Business Continuity Plan

Redundancy Vs. Cost

Vs.

• Right balance between BCP & Cost can be achieved.


• How? (Hint: You already know the answer)
DR & BC Providers
• Organizations can decide to use a facility delivered by a
third party BC provider.

• However following areas of concerns should be


considered.
• Floor Space
• Redundant Equipment
• Redundant Network Capacity
• Relationship with vendors to provide replacements or assistance
• Budgetary Constraints
• Skilled personnel availability

Click Here: Local DR & BC Provider (LankaCom)


Preparing the BC Plan: Phases
1. Project Initiation
BC objectives are defined and the scope is identified. A committee will be
appointed to draw up BC policies.
2. Business/Risk Analysis
Performing the ‘Risk Analysis’, Considering alternative BC strategies, Cost-benefit
analysis, strategy selection & establish the budget.

3. Design & Development (Plan)


BC team is identified and responsibilities are assigned. Develop BC strategy and
action plan and plan activation criteria.
4. Implementation (Plan)
Prepare disaster response & recovery procedures. Vendor contracts prepared
and recovery resources are purchased. Ensure that recovery team on alert.
5. Testing - Exercise scenarios periodically & produce BC reports & evaluate.
6. Maintenance - Reviewing & constantly updating/improving the BC plan.
Concerns for a BCP/DR Plan
◼ Evacuation plan: People’s lives always take first priority
◼ Disaster declaration: Who, how, for what?
◼ Responsibility: Who covers necessary disaster recovery
functions
◼ Procedures for Disaster Recovery
◼ Procedures for Alternate Mode operation
 Resource Allocation: During recovery & continued operation

*Copies of the plan should be off-site


Legally Obligated
• In some organizations business analysis [2] is not the
only factor that determines BC Strategy.

• They are legally obligated by regulators to provide


certain levels of protection to client data.

• Organizations who have direct public interest (such as


banks) have legal obligations to implement DR & BC
strategies.

• http://www.slcert.gov.lk/ Provides consultancy on DR


& BC planning.
Click Here: Central Bank Guidelines for BC
QUESTIONS ?

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