BRM Paper Mcom Morning
BRM Paper Mcom Morning
BRM Paper Mcom Morning
A. As a manager, you have invited a research team to come in, study, and offer
suggestions on how to improve the performance of your staff. What steps will
you take to relieve staff apprehensions and worries even before the research
team sets foot in your department?
B. A disadvantage of observation is observer bias. Discuss at least two ways of
minimizing observer bias.
C. What is rapport and how is rapport established in participant observation?