Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 1
2 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

IIM KOZHIKODE
RESEARCH NEWSLETTER
Volume 16 / 2017-2018
CONTENTS
2017-18 Research Highlights........................................................06
Economics.......................................................................................07
Finance, Accounting & Control...................................................17
Humanities & Liberal Arts In Management...............................25
Information Technology & Systems.............................................29
Marketing Management................................................................39
Organizational Behaviour & Human Resources........................49
Quantitative Methods & Operations Management...................61
Strategic Management...................................................................75
IIMK Research Seminars...............................................................85
IIMK Research In Media...............................................................87
Workshops & Conference at IIMK..............................................88

IIMK
Message from Director
I would like to thank the IIM Kozhikode community for a great year in terms of both good
quality and output of research. We have achieved a lot together and I would like to congratulate
our faculty, staff, research students for their hard work and achievements.
There are three fundamental aspects of research that IIMK strives for: Research should be
innovative, impactful and socially relevant. While innovative and impactful research has long
been recognized and rewarded, we share a world that is increasingly polarized between the
haves and the have nots. Unless research is meaningful and socially relevant, the fruits of these
endeavors would not be widely shared. Given a globalized world, producing high-quality
research output would be a joint endeavor leveraging international partners.
This Newsletter has been a vehicle for communicating past and current research activities to
our faculty, staff, students, alumni, and friends. Inside this newsletter, you will find updates
about research papers, books, research studies published by institute members and conferences
& seminars hosted by our institute.
The institute continues to appreciate the need to achieve significant advances in both
‘research’ and ‘teaching and learning’ and recognizes the shared benefits of these two objectives.
I hope that you find this publication interesting and that it encourages you to engage with the
institute’s research initiatives.
With warm regards,
Prof. Debashis Chatterjee

Director, IIM Kozhikode

IIMK
Message from Chairperson
At IIM Kozhikode we have made concerted efforts towards building an enabling research
eco-system where knowledge generation and dissemination are given equal importance. I feel
privileged to present to you this compendium of research output of the last academic year
highlighting our collective achievement. I thank the Research Office team for their hard work
in producing this. During the last year, we achieved 62 peer reviewed journal articles the
highest number so far, but what is heartening is that out of these, 6 are in internationally
ranked A* publication category which is a three-fold jump from the previous year and signifies
a marked improvement in the quality of publications. We have had 12 research seminars in the
last year by faculty and researchers from India and abroad. We also hosted the international
conference on ‘Cooperatives in the Changing World of Work’ in April-May. It saw presentations
by Kerala state cabinet ministers, government representatives, policy makers, practitioners,
sectoral experts besides researchers. It also featured a first-of-its-kind parallel Coopathon
(hackathon for ooperatives) which saw good student participation. While I urge you to browse
this newsletter to have an idea of previous years’ achievements, I also encourage you to follow
the research links on our website for the updated research outputs, seminars, conferences,
views and ideas in the form of research blog.
With warm wishes,
Prof. Krishnan T.N.

Chairperson, Research

2017-18:
RESEARCH
HIGHLIGHTS
62 Research Articles were published in reputed peer reviewed journals out of which 6 are
in internationally recognized A* category journals and 10 are in A category
2 Small Grant Research Projects were completed. 2 Medium Grant and 1 Large Grant Research
Projects are ongoing. 4 External research projects are ongoing.
RESEARCH OVERVIEW
Trends in A* and A Category Publications

2014
20
15
10
2018 2015
5
A*
0
A
2017 2016

ECONOMICS
The Economics Area carries out rigorous empirical and theoretical research on a wide variety of issues.
The area members’ research interests include Agricultural and Indian Economic Policy, Applied Econometrics,
Applied Economics, Development Economics, Economics of Information, Economics of Institutions,
Economics of Money, Credit and Banking, Economics of Pension Funds, Energy Economics, Environmental
Governance and Management, Financial Markets, Household Finance, International Trade, Labour Economics,
Macroeconomics, Public Finance. The area members have published their work in many reputed international
journals like Conservation Letters, Economic and Political Weekly, Economics Letters, Economic Modelling,
Financial System Review, International Review of Economics and Finance, International VAT Monitor, Journal
of Asia Business Studies, Journal of Economic Integration, Journal of Economic Surveys, Journal of Financial
Stability, Journal of Policy Modeling, Landscape and Urban Planning, Physica. The area members’ research
projects have received funding from leading agencies such as Economic and Social Research Council (UK),
European Commission (EU), NITI Aayog and Ministry of Commerce & Industry (Government of India).
REFEREED JOURNAL PUBLICATIONS
AUTHOR TITLE JOURNAL YEAR

Water transfer from irrigation tanks for urban
L. Venkatachalam International Journal of Water
use: can payment for ecosystem services 2018
Kulbhushan Balooni Resources Development
produce efficient outcomes
L. Venkatachalam Payment for Ecosystem Services to Sustain
Economic & Political Weekly 2018
Kulbhushan Balooni Kudimaramathu in Tamil Nadu
Sustaining impactful multidisciplinary
contributions over five decades: An interview
Kulbhushan Balooni with Professor Ramadhar Singh, Distinguished IIMB Management Review 2017
University Professor, Amrut Mody School of
Management, Ahmedabad University
International Journal of
Leena Eapen Power sector in India: Performance of Discoms
Development Economics and 2017
and its Impact on the State Exchequer
Management
Pulapre Balakrishnan
The internal dynamic of Indian economic
Mausumi Das Journal of Asian Economics 2017
growth
M. Parameswaran

Temptation in Purchasing Decision: A Quasi
Reddy Sai Shiva Jayanth
Experiment to Validate the Set Betweeness Theoretical Economics Letters 2018
Kausik Gangopadhyay
Axiom
Nitin Kumar Efficiency of Microfinance Institutions in India: Journal of Emerging Market
2017
Rudra Sensarma A Stochastic Distance Function Approach Finance
Sthanu R Nair Price Monitoring and Control under
Economic & Political Weekly 2017
Leena Eapen GST:Lessons from Australia
Implications of Trade Policies in Segmented
Soumyatanu Mukherjee
Factor Markets – A General Equilibrium Theoretical Economics Letters 2018
Shreya Banerjee
Approach.
Dynamic Linkages between Gold and Equity
Shubhasis Dey
Prices: Evidence from Indian Financial Services Finance Research Letters 2018
Aravind Sampath
and Information Technology Companies
Venkatachalam, L., & Balooni, K. (2018).Water transfer from irrigation tanks for urban use: can
payment for ecosystem services produce efficient outcomes. International Journal of Water Resources
Development, 34(1):51-65.
Many Indian states have begun to transfer water meant for irrigation to non-agricultural purposes, but
the economic and environmental consequences are not adequately understood. Transfer of water out of
water bodies from rural areas not only reduces the economic welfare of the traditional water users but
also reduces their incentives to manage these water bodies on a sustainable basis. The study explores
the possibility of introducing the mechanism of ‘payment for ecosystem services’ at the grass-roots level
in the Indian context as a return for reallocation of water from irrigation to urban uses so that it can
produce a non-zero-sum outcome for villagers, farmers, urban consumers and governments.
Venkatachalam, L., & Balooni, K. (2018). Payment for Ecosystem Services to Sustain Kudimaramathu
in Tamil Nadu, Economic & Political Weekly, 53(6): 21-23.
The Tamil Nadu government is attempting to revive the institution of kudimaramathu by leveraging a
scheme sponsored by the National Bank for Agriculture and Rural Development to rejuvenate small
waterbodies in the state. How a payment for ecosystem services system can incentivize village
panchayats to engage in tank management and, in turn, ensure the sustainability and longevity of the
community-based programme beyond the life of the project is explored.
Balooni, K. (2017). Sustaining impactful multidisciplinary

contributions over five decades: An interview with Professor
Ramadhar Singh, Distinguished University Professor, Amrut
Mody School of Management, Ahmedabad University. IIMB
Management Review, 29(2): 136-151.
A professor avows, declares, or professes knowledge of a

field. The challenge for most professors lies in continuing to
generate relevant knowledge. Of those continuing research,
most make impact on their respective disciplines. Ramadhar
Singh - an experimental social psychologist and currently,
Distinguished University Professor, Amrut Mody School of
Management, Ahmedabad Universityhas been steadily con-
tributing to the advancement of knowledge in psychology and producing multidisciplinary impact over
his 49-year career. By tracing the trajectory of Singh’s vast and varied experience, attitude and approach
to research, and scholarly output in international publications that have advanced knowledge and found
applications from management to biological and social sciences, this interview offer pathways to re-
search scholars for sustained multidisciplinary and impactful research in their careers.

Eapen, L. M. (2017). Power sector in India: Performance of Discoms and its Impact on the State Exche-
quer, International Journal of Development Economics and Management, 6(1):21-29.
One of the major objectives of the power reforms introduced in India is to make the utilities com-
mercially viable, so as to reduce dependence of
government utilities on government budgetary
assistance. Even after the extensive reform pro-
grams introduced at several stages from 1991
onwards even today the sector continues to wit-
ness all those inefficiencies experienced prior
to 1990’s. Hit by subsidised tariffs, distribution
companies (Discoms) are facing cash crunch
and are incurring annual losses of about Rs 600
billion. This not only affects the power sector
and state funds but also affects the public sector
banks as their bad loans are rising. The power
sector can sustain in the long run, without the
drain on the state exchequer, if and only if state
governments are ready to devoid of tariff cuts and focus on improving overall management of the power
sector especially at the distribution end.
Balakrishnan, P., Das, M.,& Parameswaran, M. (2017) The internal dynamic of Indian economic growth,
Journal of Asian Economics, 50: 46-61.
A stylised fact of India’s economic history since 1950 is that the rate of growth of the economy has ac-
celerated periodically and across policy regimes. In this paper we present a theoretical framework that
can generate such a pattern due to cumulative causation through positive feedback. The growth process
is then investigated using cointegration analysis. We are able to establish the existence of positive feed-
back which is at the centre of cumulative causation. We are also able to date the onset of this mechanism
which has driven growth in India for close to half a century by now. This leads us to conclude that the
internal dynamics are at least as important as the policy regimes to understand growth over the long
term in this country.
Reddy, J., & Gangopadhyay, K. (2018). Temptation in Purchasing Decision: A Quasi Experiment to
Validate the Set Betweeness Axiom, Theoretical Economics Letters, 8(10): 1709-1720
We examined the Set Betweenness axiom, the most crucial assumption in the literature studying Temp-
tation and Self-control starting with the seminal work by Gul and Pesendorfer[1]. This axiom states that
presence of a tempt-ing alternative creates a self-control problem for the decision maker who pre-fers
a menu that does not include the tempting alternative over a menu that does. We identified reduced
price as a tempting alternative and conducted a quasi-experiment on 288 respondents. The respondents
expressed their pre-ference between menus and alternatives that contain a tempting good at a re-duced
price and/or that good at a non-reduced price. We chose ice cream and shirt as two different choices
for goods. Our results demonstrate that that choice that is consistent with Set Betweenness Axiom is
the most observed choice. Moreover, people with more familial wealth may have higher prefe-rence for
commitment.
Kumar, N., & Sensarma, R. (2017). Efficiency of Microfinance Institutions in India: A Stochastic Dis-
tance Function Approach, Journal of Emerging Market Finance, 16(1): 151-168.
We examine the efficiencyoutreach debate in the context of Indian microfinance institutions (MFIs). We
employ the stochastic distance function approach for 75 MFIs during 2004–2011. We find that there are
significant inefficiency effects but efficiency is improving over time. Among the determinants of ineffi-
ciency, average loan balance per borrower and number of women borrowers appear to improve efficien-
cy. This suggests that the efficiencyoutreach debate is more nuanced than that presented in the literature
and depends on the way outreach is defined. Profitability, size and leverage seem to increase efficiency,
whereas age of the MFI is associated with higher inefficiency.

Nair, S.R., & Eapen, L.M. (2017). Price Monitoring
and Control under GST: Lessons from Australia, Eco-
nomic & Political Weekly, 52: 25-26.
The Central Goods and Services Tax Act, 2017 has

an “anti-profiteering” clause aimed at ensuring that
businesses pass on tax rate cuts and cost savings re-
sulting from the adoption of GST to the consumers.
In this context, Australia’s experience with price mon-
itoring and control during the GST transition period
is looked at to draw lessons for India. It is eminent-
ly possible to institute a comprehensive and effective
price monitoring and control mechanism in India to
enable benefits to consumers under the GST regime.
However, the anti-profiteering rules in their present form have some lacunae and may not produce the
desired results of containing profits and, thereby, price rise.
Mukherjee, S., & Banerjee, S. (2018). Implications of Trade Policies in Segmented Factor Markets – A
General Equilibrium Approach., Theoretical Economics Letters, 8(5): 780-792.
This paper, using a three-sector full-employment general equilibrium model with segmented domestic
factor markets, explains how and under what conditions a policy of import restriction using tariffs can
be beneficial for a small, open economy compared to the import liberalization policy, contrary to the-
conventional results. Also, inflows of foreign-owned capital to an export sector within the economies
export processing zone coupled with labouraugmenting type technology transfer, with protected im-
port-competing sector, can improve national income, even without any distortion in the formal sector
labour market. This simple application of competitive trade models establishes the fact that trade restric-
tions can promote growth and attract FDI for the developing countries, even when foreign capital enters
one specific export sector of the economy.
Dey, S., & Sampath, A. (2018) Dynamic Linkages between Gold and Equity Prices: Evidence from
Indian Financial Services and Information Technology Companies, Finance Research Letters 25: 41-46.
We use multivariate GARCH models to analyze dynamic linkages between gold and equity price. A $1
long position in the NIFTY Financial Services index or in the NIFTY Information Technology index
can be hedged for 12 cents and 5 cents, respectively, with a corresponding short position in spot gold.
zMoreover, spot gold expressed in rupees is a stronger equity hedge than spot gold expressed in dollars.
Gold also acts as a safe haven asset during the Global Financial Crisis period. Crisis or not a prudent
investor should allocate around 30% of her investable assets in gold within a gold/stock portfolio.
OTHER/FORTHCOMING PUBLICATIONS
FORTHCOMING REFEREED JOURNAL PUBLICATIONS
AUTHOR TITLE DETAILS
Thomas, A. Financial Literacy, Human Capital and Stock Market
Journal of Family and Economic Issue
Spataro, L. Participation in Europe
BOOKS, BOOK CHAPTERS / PUBLISHED & FORTHCOMING

AUTHOR TITLE CATEGORY DETAILS YEAR
Indian Economy Since Independence, 29th
Nair, S.R. Agrarian Performance and
Book Chapter Edition, authored by Uma Kapila, Published 2018
Eapen, L.M. Food Price Inflation in India
by Academic Foundation

CONFERENCE PAPERS, PRESENTED & FORTH COMING
AUTHOR TITLE DETAILS YEAR
Goods and Services Tax and Price Control 73rd Annual Congress of the International
Eapen, L.M.
Measures: Lessons for India from Institute of Public Finance, Tokyo, Japan, 2017
Nair, S.R.
Australian Experience August 18-20
Technology adoption in Indian Agricul- International food and Agri Business
Jayanth, R.S.S. 2018
ture: What do we learn from the field? Management Association, Buenos Aires
NON- REFEREED PUBLICATIONS/ PRESENTATIONS

The economy in the time of
Popular Press The Hindu, June 5 2017
Narendra Modi
The terrorisms we overlook Popular Press The Hindu, July 5 2017
After globalisation’s promise Popular Press The Hindu, July 18 2017
The RBI is off target Popular Press The Hindu, August 1 2017
Our collective cross to bear Popular Press The Hindu, August 11 2017
Endgame for Section 377 Popular Press The Hindu, August 25 2017
Social revolution in a JAM Popular Press The Hindu, September 8 2017
The Federal Manouvre Popular Press The Hindu, September 16 2017
Malayala Manorama,
The slowing economy Popular Press 2017
September 27
Modi Government Isn’t Against Eco-
nomic Growth, But Its Popular Press The Wire, October 2 2017
Approach Is Flawed
Tackling the economic slowdown Popular Press The Hindu, October 3 2017
Balakrishnan, P. Banker with a cause: review of
Popular Press The Hindu, October 14 2017
Raghuram Rajan’s ‘I Do What I Do
The grounding of “Air India” Popular Press The Hindu, January 25 2018
Embracing the rural: Budget 2018
Popular Press The Hindu, February 1 2018
invited
Indian democracy and its
The Open Magazine,
contradictions: review of ‘The Popular Press 2018
February 2
Raisina Model’ by Meghnad Desai
Life in a deadly democracy Popular Press The Hindu, February 26 2018
A stoppable juggernaut Popular Press The Hindu, March 18 2018
When development brings loss Popular Press The Hindu, March 28 2018
A democraphic twist to democracy by
Popular Press Deccan Herald, April 8 2018
invitation
Prosperity in the 21st century Popular Press The Hindu, April 21 2018
The classroom as the instructor’s castle Popular Press The Hindu, May 22 2018
An unexceptional economic
Popular Press The Hindu, June 9 2018
performance
A stepping stone for women The New Indian Express,
Eapen, L.M. Popular Press 2018
empowerment February 3

Eapen, L.M The New Indian Express
Will the buyers taste GST benefits? Popular Press 2017
Nair, S.R. July 06
Politics around Aryan Invasion Theory
Gangopadhyay, K. to stay as it helps defy the Indian-ness Popular Press First post, June 27 2017
of Hindutva
Industrial Training Institutes are now
Gangopadhyay, K.
attracting 90 percenters; here’s why Popular Press First post, June 13 2017
Sivaraman, K.
that’s a good thing
How a faulty metric to calculate global
Gangopadhyay, K. hunger is creating a flawed narrative Popular Press Op India, October 16 2017
against India
Trans Pacific Partnership Without The BW Business world e paper
Mukherjee, S. Popular Press 2018
US: Populism Wins… March 31
Trump’s Protectionist Trade Policies
Mukherjee, S. Have Dire Consequences For US Popular Press Swarajya epaper, March 31 2018
Businesses
Second International
Scientific Conference
EMAN 2018: “Economics
Economic Reform & Real Wages in
Mukherjee, S. Invited Talk and Management – How 2018
General Equilibrium Models
to Cope With Disrupted
Times”, Ljubljana, Slovenia,
March 22
Jobless Growth in South
International trade and jobless growth
Mukherjee, S. Invited Talk Asia, ISI, New Delhi, India, 2018
in general equilibrium model
March 8
CREDIT Seminar, School
Exchange rate volatility and exports:
of Economics , University of
Mukherjee, S. estimation of firms’ risk preferences Invited Talk 2017
Nottingham (UK),
using firm-level data from India
October 11
FDI changes in Single Brand Retail:
Nair, S.R. Popular Press Mathrubhumi, January 17 2018
What is in store?
Economic Slowdown: What is the way
Nair, S.R. Popular Press Mathrubhumi, October 6 2017
out?
Nair, S.R. GST: Take care of Consumer’s Interest Popular Press Mathrubumi, July 16 2017
Manthiyam Marikadakkan
Nair, S.R. Popular Press Mathrubumi, October 6 2017
(Overcoming Economic Slowdown)
Nair, S.R. The New Indian Express,
Will the buyers taste GST benefits? Popular Press 2017
Eapen, L.M. June 25
Ease of doing business in Kerala Mathrubhumi
Sensarma, R. Popular Press 2017
necessary for job creation. November 6
Will the RBI’s rate cut have the desired moneycontrol.com
effects? August 12
RBI’s inability to regulate and supervise
Sensarma, R.
banks shows it’s time for a super Popular Press First Post, February 23 2018
Baag, P.K.
financial regulator
Nawab of Oudh, Keynes and lessons moneycontrol.com
for the Union Budget January 24
Sensarma, R. Why IIMs don’t need foreign Financial Express
Popular Press 2018
Purani, K. accreditations January 15

Demonetization: Short term Mathrubhumi Year Book
impact and enduring effects Plus 2018, November
Kerala Budget 2018: Good balance The New Indian Express,
between welfare and fiscal prudence February 03
CASE STUDIES PUBLISHED & FORTHCOMING

Reddy, S.
Contrasting Ideologies Between Generations in Sree
Narayanamurthy, G. Emerald Emerging Markets Case
Subramania Ayurvedic Nursing Home - A 400 Year
Srivastava, A. studies
Old Family Owned Organization
Vamsi. V.
Reddy, S., Narayanamurthy G., Srivastava, A., & Vamsi,V. (2018) Contrasting Ideologies Between
Generations in Sree Subramania Ayurvedic Nursing Home - A 400 Year Old Family Owned
Organization
Sree Subramania Ayurvedic Nursing home (SSANH), one of the most

reputed Ayurvedic treatment centers in Kozhikode, Kerala in India, was
converted into its present form in 1974 from Thekkayil Vaidyasala by
Thekkayil Rajaratnam Vydiar. SSANH has an organizational structure with
Chief Physician, Rajaratnam Vaidyar at the apex. The Chief Administrative
Officer, Dr. Sanand Ratnam (BAMS, MD), is the head of the organization. It
has come a long way in upholding the Ayurvedic tradition of healing. As it
looks to survive and thrive in the evolving healthcare market in Kerala, it re-
quires rethinking the way it conducts its business. This case highlights how
SSANH, in spite of being in an advantageous position, is unable to exploit
its full potential. Further explaining the different ways in which different generations perceive business,
this case invites the attention to the dilemma: Should the business proceed with its expansion plan? If it
decides to expand, how it should convince the previous generation of the family that the expansion plan
accommodates their concerns
EXTERNAL RESEARCH PROJECTS

AUTHOR TITLE YEAR
Nair, S. R.
NITI Aayog funded project on Kerala State Finances 2017
Sensarma, R.
Sensarma, R. NABARD funded project on “Indebtedness or Debt Trap? A Case Study of
2017
Jacob, R.T. Rural Households in Kerala”
WORKING PAPERS
AUTHOR TITLE YEAR
Dey, S. Return and Volatility Spillovers: An Evaluation of India’s
2017
Aravind, S. Demonetization Policy
Dey, S. Sources of Uncertainty and the Indian Economy 2017
Reddy, J. Temptation in purchasing decision: A Quasi Experiment to Validate
2018
Gangopadhyay, K. the Set Betweenness axiom
Mukherjee, S. Implications of trade policies in segmented factor markets: A general
2018
Banerjee, S. equilibrium approach
Broll, U.
The attitude of multinationals towards risks 2018
Mukherjee, S

Dey, S., & Aravind, S. (2017). Return and Volatility Spillovers: An Evaluation of India’s Demonetization
Policy.IIMK/WPS/255/EA/2017/39
We investigate the evolution of dynamic interactions among five major financial assets in the Indian
economy, which its recent demonetization policy tried to influence. Spillovers account for more than
25 percent of the forecast error variance in all the five markets. In terms of total spillovers, the banking
and the real estate sectors matter the most for the Indian economy. Gold market is responsible for the
highest net volatility spillovers to other markets. Spillovers show major trends and cycles in their time
series plots. The US economy transmits shocks directly to the key sectors of the Indian economy and via
the gold and the foreign exchange markets. The events such as the election of the National Democratic
Alliance government in India and the Indian government’s demonetization exercise were contempo-
raneous to some of the major episodes of return and volatility spillovers in the analyzed assets. India’s
demonetization policy seems to have increased the importance of the IT sector for gold and banking
sector volatility shock transmission.
Dey, S. (2017). Sources of Uncertainty and the Indian Economy. IIMK/WPS/253/EA/2017/37
Indian economy is exposed to various forms of uncertainty. Theories of investment under uncertainty
and real options predict that increased uncertainty tends to depress real investment. Literature finds that
uncertainties regarding oil price and real exchange rate adversely affect domestic capital formation. The
socio-economic realities of India together with the lack of penetration of formal financial institutions
make gold as a one of the main modes of investment for Indian households. However, over-investment
in gold may have adverse consequences for the real economy as it drives away resources from productive
capital. Moreover, higher inflation uncertainty makes it harder to extract information from the price
system and thus may reduce economic efficiency. In this paper, we use a bivariate GARCH-in-mean VAR
model to estimate the interrelationships of various uncertainty measures and the real economy. We find
that the Indian economy is not particularly vulnerable to real exchange rate or oil price uncertainties.
However, gold price uncertainty has a significant positive effect on output growth. Higher WPI inflation
uncertainty is detrimental to growth rates of private consumption expenditure and gross capital forma-
tion. Moreover, a rise in the growth rate of government expenditure following a positive CPI inflation
shock may partially explain the lack of any detrimental effect on output growth.
Reddy, J. & Gangopadhyay, K.(2018).

Temptation in purchasing decision: A
Quasi Experiment to Validate the Set
Betweenness axiom. IIMK/WPS/268/
EA/2018/12
We examined the Set Betweenness axiom,

the most crucial assumption in the literature
studying Temptation and Self-control start-
ing with the seminal work by Gul and Pes-
sendorfer. This axiom states that presence of
a tempting alternative creates a self-control
problem for the decision maker who prefers
a menu that does not include the tempting
alternative over a menu that does. We iden-
tified reduced price as a tempting alternative
and conducted a quasi-experiment on 288 respondents. The respondents expressed their preference be-
tween menus or alternatives that contains a tempting good at a reduced price and/or that good at a
non-reduced price. We chose ice cream and shirt as two different choices for goods. Our results demon-
strate that that choice that is consistent with Set Betweenness Axiom is the most observed choice. More-
over, people with more familial wealth may have higher preference for commitment.
Mukherjee, S., & Banerjee, S. (2018) Implications of trade policies in segmented factor markets: A gen-
eral equilibrium approach, GEP research paper series, University of Nottingham 2018/01

This paper, using a three sector full-employment general equilibrium model with segmented domestic
factor markets, explains how and under what conditions a policy of import restriction using tariffs can
be beneficial for a small, open economy compared to the import liberalization policy, contrary to the
conventional results. Also, inflows of foreign-owned capital to an export sector within the economy’s
export processing zone coupled with labour-augmenting type technology transfer, with protected im-
port-competing sector, can improve national income, even without any distortion in the formal sector
labour market. This simple application of competitive trade models establishes the fact that trade restric-
tions can promote growth and attract FDI for the developing countries, even when foreign capital enters
one specific export sector of the economy.
Broll, U., & Mukherjee, S. (2018) The attitude of multinationals towards risks, GEP research paper
series, University of Nottingham, 2018/02
This paper extends the decision problem of a multinational regarding how much to invest abroad opti-
mally under uncertainties stemmed from the exchange rate movements, with the presence of a correlat-
ed background risk, in a two moment decision model. This framework is based upon the utility from the
expected value and the standard deviation of the uncertain random total profit of the multinational firm.
This modelling approach allows us to explore not only how much a risk averse investor optimally invests
abroad when facing uncertainties regarding the exchange rate movements; but also to discover how does
(and under what conditions) any perturbation in the background risk (which is linearly related to the
endogenous exchange rate risks) affect the optimal foreign investment decision for a risk averse investor.
All comparative static effects are described in terms of the relative sensitivity of the investor towards risk.
This simplest possible analytical framework is useful for explicit empirical estimation of risk aversion
elasticities in the literature of multinational firm and FDI decision
FELLOWSHIPS/AWARDS/HONOURS
Author Title Year

Appointed External Associate of the Centre for Crime, Justice and Policing,
Sensarma, R. 2017
University of Birmingham
Certificate for Outstanding Contribution in Reviewing the Elsevier Journal
Mukherjee, S. 2018
“Economic Modelling by The Editors of the Elsevier Journal “Economic Modelling”

MEMBERSHIP OF EDITORIAL/ REVIEW BOARD/ AD HOC REVIEW
Balooni, K. Development in Practice Ad-hoc Reviewer

Balooni, K. World Development Ad-hoc Reviewer
Economic Modelling Ad-hoc Reviewer
Mukherjee, S. IIMB Management Review Ad-hoc Reviewer
IIMK Society & Management Review Ad-hoc Reviewer
Sensarma, R. IIM Kozhikode Society & Management Review Editorial Board (Associate Editor)
Journal of Accounting in Emerging Economies Editorial Board
Journal of Reviews on Global Economics Editorial Board
Risk Governance and Control: Financial Markets &
Editorial Board
Institutions
International Journal of Emerging Markets Ad-hoc Reviewer
Journal of Interdisciplinary Economics Ad-hoc Reviewer
Sensarma, R.
Macroeconomics and Finance in Emerging Market
Ad-hoc Reviewer
Economies
Margin: The Journal of Applied Economic Research Ad-hoc Reviewer
Academy of Entrepreneurship Journal Ad-hoc Reviewer
IIMB Management Review Editorial Review Panel
Journal of Quantitative Economics Ad-hoc Reviewer
FACULTY ECONOMICS
Kulbhushan Balooni Leena Mary Eapen Kausik Gangopadhyay Shubhasis Dey
Rudra Sensarma Soumyatanu Mukherjee Ashok Thomas Sthanu R. Nair

FINANCE, ACCOUNTING & CONTROL
Finance, Accounting and Control area at IIM Kozhikode is a multi-disciplinary area

with faculty interests centered on financial markets, risk management, banking,
valuation, infrastructure financing, IFRS, behavioral finance, corporate governance
and restructuring. The faculty of the area pursue research that is rigorous and empirical
in nature resulting in publications in reputed and referred journals.

Institutional Ownership and Dividend
Chacko Jacob Journal of Emerging Market
Payout in Emerging Markets: Evidence from 2018
Jijo Lukose P.J. Finance
India
The determinants of currency derivatives
Praveen Bhagawan M.
usage among Indian non-financial firms: An Studies in Economics and Finance 2017
Jijo Lukose P.J.
empirical study
Perspective look at the role of the Indian
International journal of research in
Pankaj Kumar Baag Regulators and the private sector in 2017
Business studies
expanding financial access to the poor
Rachappa Shette Readability of Initial Public Offering International Journal of Economics
2018
Sudershan Kuntluru Prospects and Earnings Performance and Financial Issues
Dynamic Linkages between Gold and
Shubhasis Dey Equity Prices: Evidence from Indian
Finance Research Letters 2018
Aravind Sampath Financial Services and Information
Technology Companies
Sunil Kumar Parupati
Financial Performance Evaluation of IT International Journal of Accounting
Sudershan Kuntluru 2017
companies through Two-stage DEA and Financial Reporting
Satyanarayana Chary T.

Jacob, C., & Lukose, J.P.J. (2018). Institutional Ownership and Dividend Payout in Emerging Markets:
Evidence from India, Journal of Emerging Market Finance, 17 (1S): S54-S82.
We examine the relationship between institutional investor ownership and dividend payouts using a
large sample of NSE-listed non-financial firms during the period 2001 to 2016. Consistent with the
evidence from the US market, institutional investors, on average, have larger holdings in dividend-pay-
ing firms and are seen to prefer dividend payers over non-payers among larger firms. However, among
smaller firms, institutional investors seem to prefer non-paying firms. Consistent with it, logistic re-
gression results reveal that institutional investors do improve a firms’ propensity to pay dividends, pri-
marily across large firms. Further, among dividend-paying firms, institutional investors, on average, are
observed to have relatively lesser holdings in firms with higher payouts than those with lower payouts.
In line with these observations, regression analysis also provides no evidence to support a positive re-
lationship between total institutional ownership and payout level. However, across investor categories,
we do find evidence for domestic institutional investors (DII) in improving payouts. Further, we use a
dynamic panel GMM estimator to correct for endogeneity and find that the relationship is robust among
large firms. Our results highlight the role of DII in improving dividend payout and provide support to
models that predict a positive relationship.
Bhagawan, P., & Lukose, J.P.J. (2017).The determinants of currency derivatives usage among Indian
non-financial firms: An empirical study, Studies in Economics and Finance, 34(3): 363-382
The purpose of this paper is to empirically examine the determinants of derivatives usage by Indian
firms using financial disclosures on currency derivatives by non-financial constituents of S&P CNX 500
for 2009. We manually collect the data on foreign currency derivatives from firms’ annual reports for
2009 and then follow Haushalter’s (2000) approach to examine the determinants of firms’ decision to
hedge. Our empirical evidence suggests that forwards are the main instruments for managing currency
risk followed by options and swaps. The objectives, in the order of priority, are reduction in exposure
associated with foreign currency receivables, foreign currency long-term loans and foreign currency
payables. Firm’s decision to hedge is positively related to size, foreign exchange exposure and leverage,
while negatively related to liquidity and investment opportunities. We find evidence of higher derivative
usage by firms with both higher currency risk and higher financial distress costs.
Baag, P.K. (2017). Perspective look at the role of the Indian Regulators and
the private sector in expanding financial access to the poor, International
Journal of Research in Business studies, 2(1): 138-152.
We critically look at role of the Indian regulators and the private sector with-
in the principles and policies of financial inclusion in expanding the finan-
cial access for the poor in the past and the present and suggest corrective
steps for the future. We find that the biggest barrier is psychological and the
business aspect. There is need of a strong and dynamic ongoing research
based business model and sense for sustainability and inclusivity with re-
spect to an innovative digital market and financial system development. This
will support our interventions with appropriate scale and size in the area
of regular financial services including the new payment system with new
differential players. But, this will be successful only when financial inclusion
becomes an integral part of the strategic financial sector development and
growth.
Shette, R., Kuntluru, S., & Achalapathi, K.V. (2018). Readability of Initial
Public offering Prospects and Earnings Performance, International Journal
of Economics and Financial Issues, 8(3): 68-74.
The present study examines the readability of Initial Public Offering (IPO) prospectus in relation to
short-term earnings performance and long-term earnings surprise. In this study, fog index is the mea-

sure of IPO prospectus readability. Cross-sectional regression models are applied on 115 IPOs to exam-
ine the effect of readability scores on earnings performance and earnings surprise. Based on empirical
analysis, we find positive correlation between Fog index and IPO-year earnings performance. In the
short-run, IPO-year earnings performance of companies with difficult to read prospectus is higher than
that of companies with easy to read prospectus. In the long-run, the earnings surprise for companies
with difficult to read prospectus is higher than that of companies with easy to read prospectus. Unlike
the existing studies, application of readability index to IPO prospectus and linking it with short-term
earnings performance and long-term earnings surprise is the contribution of the study.
Dey, S., & Sampath, A. (2018).Dynamic Linkages between Gold and

Equity Prices: Evidence from Indian Financial Services and Information
Technology Companies, Finance Research Letters, 25: 41-46.
We use multivariate GARCH models to analyze dynamic linkages between

gold and equity price. A $1 long position in the NIFTY Financial Services
index or in the NIFTY Information Technology index can be hedged for
12 cents and 5 cents, respectively, with a corresponding short position in
spot gold. Moreover, spot gold expressed in rupees is a stronger equity
hedge than spot gold expressed in dollars. Gold also acts as a safe haven
asset during the Global Financial Crisis period. Crisis or not a prudent
investor should allocate around 30% of her investable assets in gold within
a gold/stock portfolio.
Parupati, S.K., Kuntluru, S., & Chary, T.S. (2017). Financial Performance Evaluation of IT companies
through Two-stage DEA, International Journal of Accounting and Financial Reporting 7(2).
Data Envelopment Analysis (DEA) is a nonparametric technique for evaluating the relative efficiency
of a set of homogenous decision making units (DMU) by using a ratio of weighted sum of outputs to
the weighted sum of inputs. There are numerous advances emerged in DEA in recent past based on the
ever-changing needs of the business organizations. This study applies a novel two-stage DEA framework
where projected or best-practice revenues are calculated in the first stage and are fed as inputs into the
second stage. We use this method to examine the operational and stock market efficiency of select IT
companies listed on National Stock Exchange in India for period of ten years from 2007 to 2016. Results
indicate that only two companies are on efficient frontier in the both stage I and II. Most companies are
neither efficient in stage-I nor in stage-II. We discuss the intuition of the results as well as the implica-
tions for practice.

Kavitha, P. International Journal of Research in
Philosophies and tradition of accounting Research
Baag, P.K. Business studies
Komera, S.
Does Business Group Affiliation Encourage R&D
Lukose, J.P.J. Asia Pacific Journal of Management
Activities? Evidence from India
Sasidharan, S.
Sampath, A. Contemporaneous and Causal Relationship between
International Review of Finance
Garg, P. Returns and Volume: Evidence from NIFTY Futures

Role of Indian regulators and Financial Inclusion in India:
Baag, P.K.
government in expanding Book Chapter Issues, opportunities and 2017
Kandpal, V.
financial access to the poor challenges

The case of a rural branch of an Indian Public
Baag, P.K. Sector Bank: Innovation through Learning and
3rd ICRB, New Delhi, India 2018
Kavitha, P. Thinking Lean with a Managerial Performance
Perspective
Dynamic Linkages between Gold and Equity 30th Australasian Finance and
Dey, S.
Prices: Evidence from Indian Financial Services Banking Conference, Sydney, Aus- 2017.
Sampath, A.
and Information Technology Companies tralia on December 13-15
Conference on Gold & Gold
Dey, S. Return and Volatility Spillovers: An Evaluation Markets, organized by India Gold
2018.
Sampath, A. of India’s Demonetization Policy Policy Center (IGPC) at IIM
Ahmedabad, January 12
Banks In India - Technical And Scale Efficiency
Kavitha, P.
in Financing Entrepreneurs And Small 3rd ICRB, New Delhi, India 2018
Baag, P.K.
Businesses: DEA Approach
Kavitha, P. Philosophies And Tradition Of Accounting
3rd ICRB, New Delhi, India 2018
Baag, P.K. Research
7th India Finance Conference
Kuntluru, S.
Do Corporate Governance disclosures impact organized by IIM Bangalore, IIM
Assan, A. 2017
Firm Performance? Calcutta and IIM Ahmedabad ,
Shette, R.
December 20-22
Fifteenth AIMS International Con-
Does Share Buyback Create Shareholder Value?
Kuntluru, S. ference on Management 2018
Evidence from India
January 6-8
Administrative Sciences Association
of Canada (ASAC) 2018 Toronto
Kuntluru, S. Stock Repurchase Announcement Effects in
held at Ted Rogers School of 2018
Shette, R. India – Did Markets Cheer or Jeer?
Management, Ryerson University,
May 26-29
11th ISDSI International
Lukose, J.P.J.
Banker on Board and the Debt-Equity Choice Conference, IIM Trichy, India, 2017
Sekhar, S.
December 28-30
Lukose, J.P.J. Piece of the Pie: Private placements and Insider India Finance Conference, IIM
2017
Sekhar, S. Ownership- Evidence from India Bangalore, India, December 20-22
11th ISDSI International
Board Interlocks and Innovation in High-Tech
Lukose, J.P.J. Conference, IIM Trichy, India, 2017
Industries: Evidence from India
December 28-30
Lukose, J.P.J. 4th Applied Financial Modelling
Corporate Derivative Use, Leverage, and the
Bhagawan, P. Conference, Centre for Financial
Cost of Equity: New Insights from Indian 2018
Ghosh, C. Econometrics, Deakin University,
Non-Financial Firms
Shankar, R.L. Melbourne, February 1-2
4th Applied Financial Modelling
Lukose, J.P.J.
The impact of realized jumps and continuous Conference, Centre for Financial
Shankar, R.L. 2018
variance on variance risk premium Econometrics, Deakin University,
Sankar, G.
Melbourne, February 1-2.
Academy of International Business
Priyesh, Y.P. Cross-border Acquisition and Earnings Quality:
(AIB) 2018 Minneapolis 2018
Lukose, J.P.J. Evidence from India
Conference ,USA, June 26-28

NON- REFEREED PUBLICATIONS/ PRESENTATIONS
Kumar, S.S.S. How safe are market-linked products Wealth Magazine
Popular Press 2018
Sampath, A. like the NPS? (Economic Times), April 30
Search Engine to Consumer Elec- Economic Times (Tech section)

Sampath, A. Popular Press 2017
tronics – What next for Alphabet? December 28
Sampath, A. Long-term capital gains tax on equi-

Popular Press Economic Times, February 9 2018
Thomas, S. ty: Will it scare away small investors?
Rot in PSBs Part 4: RBI’s inability to
Sensarma, R. regulate and supervise banks shows
Popular Press First Post, February 23 2018
Baag, P.K. it’s time for a super financial
regulator.
EXTERNAL RESEARCH PROJECTS

AUTHOR TITLE YEAR
Subash, S.
An analysis of Financial and Investment Policies of LLP 2018
Lukose, J.P.J.
Priyesh, V.P. International Acquisition and Earning Quality of Emerging Market
2018
Lukose, J.P.J. Acquirers: Evidence from India
Gopalaswamy, A.K. From Value Added Taxation to Goods and Services Taxation: The Case of
2017
Sampath, A. India

AUTHOR TITLE YEAR
Basu, P.
Signet Industrial Packing Ltd. – Strategic plan for Zenith’s working capital 2017
Kuntluru, S.
Kumar, S.S.S. The Investment Question from a Professor and a Student 2018
Thomas, S. Mr. Market, We are Happy when You are Wrong 2018
Thomas, S. Pay Up, But Don’t Overpay 2018
Thomas, S. Fund Management Fee: A Beast in the Long Term Portfolio 2018
Basu, P., & Kuntluru, S. (2017) Signet Industrial Packing Ltd. – Strategic plan for Zenith’s working
capital, ECCH CASE Centre CASE - Reference no. 117-0050-1
Signet is the largest producer of steel containers for industrial products packaging with overall market
share of about 45%. It was in a commanding position in matters of buying cold-rolled-cold-annealed flat
steel. Zenith was a very reliable supplier of speciality containers to Oil companies in terms of quality. Its
financial state of affairs was absolutely stretched due to failure in their product diversification project. So
much so that their long term loan from the Bank was declared doubtful of recovery (NPA). They both are
the competitors in the same industry. This case is intended to challenge the students and practicing exec-
utives to understand healthy competition and to facilitate in arranging working capital in a competitive
environment from the firm’s strategic perspective, competition point of view, banker’s perspective and
industry perspective. This helps students and participants to think innovatively in structuring working
capital financing arrangement in the best interest of stakeholders remaining within the boundaries for
good corporate governance and in compliance with laws and regulatory provisions of corporate juris-
diction. This case also illustrates the Signet’s treatment of corporate social responsibilities and business
ethics as some of its core strategic objectives.

Kumar, S.S.S. (2018).The Investment Question from a Professor and a Student. IIMK/CS/92/FIN/2018/07
This case provides an opportunity to analyze the investment attractiveness of an indigenous financial
instrument quite popular in emerging economies called as chitty in the vernacular language. Working
through the case, involves drawing up the relevant cash flows, making pragmatic assumptions about the
discount rates to be utilized, evaluating the financial merits of investing and understanding the same
from a borrower’s perspective and the optimal time to bid for the prize. This case can be used for a course
in conventional as well as Alternative Investments, Microfinance and in Advanced Corporate Finance
course.
Thomas, S. (2018). Mr. Market, We are Happy when you are wrong. IIMK/CS/93/FIN/2018/08
The case focus on the market based approach for understanding the stock valuation using dividend dis-
count model. The case looks at the valuation given by the market for stocks and whether that valuation
is justified by returns given by the stock in the form of dividends and capital gains. The case presents
two scenarios of market perceived value of growth based on Net Present Value of Growth Opportuni-
ty (NPVGO) which is a market based valuation approach rather than theoretical approach. The study
throws very useful insights into the actual usefulness of dividend discount model by taking the example
of CRISIL and Wipro stocks. The case also shows that money making opportunity is there when the
model is wrong.
Thomas, S. (2018) Pay Up, But Don’t Overpay. IIMK/CS/94/FIN/2018/09
The case focus on the significance of PE ratio as a stock selection criterion. It shows that the importance
of PE ratio depends on the future growth prospects of the company and how market perceives that
growth. The case shows that increase or decrease of the PE ratio is not related with the stock returns.
You can have very high returns from stock market in spite of decrease in PE ratio. High PE ratio may
not always denote over valued stock and low PE ratio may not always denote undervalued stock. It de-
pends on the future growth of the firm. You can invest in stocks with any PE ratio provided that stock
is supported with growth. A low PE ratio stock is not always suitable if it is not supported by growth. In
summary, Pay up but don’t overpay
Thomas, S. (2018) Fund Management Fee: A Beast in the Long Term Portfolio. IIMK/CS/97/FIN/2018/12
The case helps to understand the implications of the fund management fees on the wealth created by best
performing long term portfolios. It shows how the wealth is allocated between investors and fund houses
for various types of equity instruments like ETFs, index funds, mutual funds and stocks when fund man-
agement fees is applied. The fees may look like a small percentage but the fund management fees can be
a beast in the long term for fund houses that are managed well. The case illustrates that disproportionate
wealth is created due to power of compounding by applying PMS fund management fees as well as mu-
tual fund management fees to the best performing portfolio like Warren Buffet portfolio and SENSEX
WORKING PAPERS
AUTHOR TITLE YEAR
Baag, P.K.
Philosophies and tradition of accounting research 2017
Kavitha, P.
Dey, S. Dynamic Linkages between Gold and Equity Prices: Evidence from
2017
Sampath, A. Indian Financial Services and Information Technology Companies
Dey, S.
Return and Volatility Spillovers: An Evaluation of India’s Demonetization Policy 2017
Sampath, A.
Baag, P.K. The case of a rural branch of an Indian Public Sector Bank: Innovation through
2018
Kavitha, P. Learning and Thinking Lean with a Managerial Performance Perspective
Kavitha, P.
Crowdfunding for Entrepreneurs- Analysis of the Institutional Work 2018
Baag, P.K.

Baag, P.K., & Kavitha, P. (2017). Philosophies and tradition of accounting research.
IIMK/WPS/256/FIN/2017/40
The tendency to follow the masses without any rationale is an inborn tendency of human beings and
researchers are not different in this regard. Many a times when a researcher encounters question like
why is he doing the research in a particular manner, he struggles to convince himself and the others
with his reasons. Research philosophies that explain how people perceive reality and how they go about
acquiring understanding of the reality helps the researchers to have a clarity regarding where he is posi-
tioned in the research domain and the reason why he is there. The paradigms which follow common set
of assumptions provides the researcher a feeling of belongingness to a group of people who have similar
approach. Hence it is very important for a researcher in any domain to have a basic understanding of the
research philosophies and paradigms of his domain. We in this paper examine the different paradigms
in accounting research by analyzing the different research philosophies. We also provide an overview
of how these paradigms have evolved in the management accounting research and financial accounting
research. This paper will help the young researchers in the accounting domain to have an overview of
the various philosophies and paradigms that will guide them in finding relevant research questions and
in choosing the right research design that is appropriate for addressing the question.
Dey, S., & Sampath, A. (2017) Dynamic Linkages between Gold and Equity Prices: Evidence from
Indian Financial Services and Information Technology Companies. IIMK/WPS/252/EA/2017/36
In this paper, we use multivariate GARCH models to analyze dynamic linkages between gold and equity
price returns. We model dynamic conditional correlations and volatility spillovers between these assets.
Our results indicate that spot gold can be an effective hedge against stock prices. A $1 long position in
the NIFTY Financial Services index can be hedged for 12 cents with a short position in spot gold and a
$1 long position in the NIFTY Information Technology index can be hedged for 5 cents with a short po-
sition in spot gold. Gold also seems to act as a safe haven asset during the Global Financial Crisis period
between 2007 and 2009. Our results suggest that crisis or not a prudent investor should allocate around
30 per cent of her investable assets in gold within a gold/stock portfolio. Given that in India around 41%
of the population is still without access to banking services and are hence deprived of interest-earning
deposits, it is not very surprising to find gold’s optimal portfolio weight to be as high as 30 per cent.
However as banking services penetration in India improves and its inflation rate stabilizes around a low
inflation target, we expect this portfolio weight to gradually come down to around 10% that is widely
observed in studies involving more advanced economies.
Dey, S., & Sampath, A. (2017). Return and Volatility Spillovers: An Evaluation of India’s
Demonetization Policy. IIMK/WPS/255/EA/2017/39
We investigate the evolution of dynamic interactions among five major financial assets in the Indian
economy, which its recent demonetization policy tried to influence. Spillovers account for more than
25 percent of the forecast error variance in all the five markets. In terms of total spillovers, the banking
and the real estate sectors matter the most for the Indian economy. Gold market is responsible for the
highest net volatility spillovers to other markets. Spillovers show major trends and cycles in their time
series plots. The US economy transmits shocks directly to the key sectors of the Indian economy and via
the gold and the foreign exchange markets. The events such as the election of the National Democratic
Alliance government in India and the Indian government’s demonetization exercise were contempo-
raneous to some of the major episodes of return and volatility spillovers in the analyzed assets. India’s
demonetization policy seems to have increased the importance of the IT sector for gold and banking
sector volatility shock transmission.
Baag, P.K., & Kavitha, P. (2018). The case of a rural branch of an Indian Public Sector Bank:
Innovation through Learning and Thinking Lean with a Managerial Performance Perspective.
IIMK/WPS/281/FIN/2018/25.
The Indian Public Sector bank’s drawback includes cost per employee and inflexible operating
procedures. This paper for the first time confirms application of innovative lean thinking process to this
service sector through ‘value stream mapping’ during the phase when banks started with upgrades. The

results were efficiency improvements through lower wait time, stress levels, besides increased customer
satisfaction, profit, and business. The paper concludes that financial services renovation can be a catalyst
for change, but demands coordination with other areas to maximize operational efficiency through rede-
signed resources and capacities, accurate and improved understanding of variation, demand and costs,
to make decisions about service mix with policies
Kavitha, P. & Baag, P.K. (2018) Crowdfunding for Entrepreneurs- Analysis of the Institutional Work.
IIMK/WPS/272/FIN/2018/16
The crowdfunding phenomenon is viewed through the lens of institutional theory and the institutional
work done for maintaining the crowdfunding institution. Institutional work by actors of crowdfunding
was studied at macro level by analyzing the provision of crowdfunding regulations across 22 countries
and at the micro level by analyzing the actions of Indeigogo, a US based crowdfunding platform. It was
observed that at the macro level the regulatory bodies are focusing more on deterrence work rather than
enabling or policing work. At Micro level crowdfunding platforms are doing valorizing and routinizing
work for maintaining the institution. Since the number of scams happening in crowdfunding is rising, it
is important to focus on the full institutionalization of this new form of institution. This study will help
in guiding efforts of the actors to engage in the right kind of institutional work that will help in suste-
nance of this institutional form by providing legitimacy
SESSION CHAIR
Author Title year
Sampath, A. 9A – Asset Pricing,11th ISDSI International Conference, at IIM Trichy, December 30 2017
Author Title Year
NSE-IGIDR corporate governance research award for the work titled “Internation-
Priyesh, V.P.
al Acquisition and Earning Quality of Emerging Market Acquirers: Evidence from 2017
Lukose, J.P.J.
India”: USD 2000, October
FACULTY FINANCE, ACCOUNTING & CONTROL
Aravind Sampath SSS Kumar Abhilash Nair Sony Thomas Sudershan Kuntluru
Rachappa Shette Ramprasath L Pankaj Kumar Baag Jijo Lukose P. J.

HUMANITIES & LIBERAL ARTS IN MANAGEMENT
Humanities & Liberal Arts in Management is one of the eight academic areas at the Indian Institute of
Management Kozhikode (IIMK). In this area we study human behavior and condition in relation to
Business Management. The primary focus of the area is on Human Communication, Law, Social and
Political aspects of Indian Societies, Culture History, and Ethics. The area is expanding its horizon.
There would be many more courses in near future that would inform our students about the philoso-
phy of Humanities & Liberal Arts and how they can be applied in Management Education. We believe
that, in addition to typical issues of management education, lessons from Humanities & Liberal Arts
would foster imagination of our students further. Unlike empirical approaches of the Natural Sciences,
Humanities & Liberal arts primarily use methods to address the issues of human behavior and
condition that are primarily analytical, critical and speculative in nature

Patients’ Impression of Doctors’ Nonverbal
Deepa Sethi Communication with reference to the use of English for Specific Purposes World 2018
Artifactics
Developing Active Learning Style: A
International Journal of Applied
Deepa Sethi Comprehensive Framework for Faculty 2018
Business and Economic Research
Development Programme
Using Robert Frost’s Mending Wall to Teach
Deepa Sethi Language in India 2018
Overcoming Barriers to Communication
Sethi, D. (2018). Patients’ Impression of Doctors’ Nonverbal Communication with reference to the use
of Artifactics, English for Specific Purposes World, 55(20).
Objective: To investigate the impressions made by the use of Artifactics by doctors on patients in India
during consultation in private clinics/studios; and their effect on patient preferences.
Patients and methods: Questionnaire was developed on the basis of pilot study. It comprised six closed
questions and six open-ended questions. One hundred patients answered questions related to doctors’
use of Artifactics: formal attire, appearance, ornaments, type of shoes, etc. Patients gave open-ended
responses regarding reason of their expectation and the effect of doctors’ use of Artifactics on their
preferences.
Results: Most respondents felt doctors should be formally dressed and take due care of their appearance.
50% respondents showed discomfort towards doctor wearing ornaments. Most respondents expected
the doctors to wear formal shoes during consultation; and most felt doctors who often changed their
watches and cell phones gave them an impression that the doctor prefers showing off than in the con-
sultation
Conclusion: As in other Western countries,

Indian patients form a better initial impres-
sion of doctors using formal attire and these
behaviours of the doctor add to their trust in
the doctor. Trust in turn enhances patient pref-
erence and affects the adherence of the doctor
and her/his diagnosis and treatment
Sethi, D. (2018). Developing Active Learning

Style: A Comprehensive Framework for Faculty
Development Programme, International Jour-
nal of Applied Business and Economic Research
16(2).
Active learning can broadly be classified as experiential learning and participative learning. While Paul
(1990) has linked active learning to critical thinking, Kolb (1983) associated it with experiential learning.
King and Kitchener (1981 & 1994) have related it to reflective judgment. This qualitative study proposes
a framework for management faculty in the form of a five-day Faculty Development Programme based
on the recommendations made by faculty to ensure they make an effective use of active instruction for
enhanced understanding and enduring learning. The Programme can be implemented with minor mod-
ifications in any area of teaching.
Sethi, D. (2018)Using Robert Frost’s Mending Wall to Teach Overcoming Barriers to Communication,
Language in India, 18(4).
This article proposes the use of poetry in teaching barriers to communication. Robert Frost’s poem,
“Mending Wall” provides succinct examples of physical and psychological barriers to communication.
Students learn and retain better the barriers to communication by appreciating the two farmers’ story in
the poem, “Mending Wall.” The lesson learnt is that communication is never a monologue. In order to
communicate effectively, one needs to develop active listening skills. One also needs to remember that
the doors of communication should never be closed. And to achieve all this, one needs to understand
and overcome the barriers to communication
OTHER FORTHCOMING PUBLICATIONS

Suggestions for Effective Remedy Framework under the
Deva Prasad, M.
Proposed Business and Human Rights Treaty: Cochin University Law Review
Menon, S.
Evidences and Learning from Indian Experience
Companies Act, 2013: Incorporating Stakeholder
Deva Prasad, M. Statute Law Review
Theory Approach into the Indian Corporate Law
Indian Forest Rights Legislation: Significance of
Deva Prasad, M.
Recognizing the Legal Pluralism for Indigenous Statute Law Review
Menon, S.
Peoples Rights
Anti-Money Laundering Law in India: A
Narayan, S. Statute Law Review
‘Glocalization’ Model

Corporate Accountability in International ASIL 6th Biennial Conference
Deva Prasad, M. 2017
Law: Emerging Concerns (Junior Scholar Session)
Approaches to Health in the
Evolving International Public Health Law: Neo-liberal Context: Transcending
2017
Need For A Balanced Approach Disciplinary Boundaries, Payyannur
College, Kerala, September 13-14
5th Annual International Conference
Voluntary Liquidation of Corporate Person: A
on Business, Law & Economics, Athens, 2018
Review of Indian Law
Greece, May 7-10
Narayan, S.
Fifth Pan-IIM World Management
Right To Privacy And Data Protection: Need Conference, Indian Institute of
2017
For Efficient Legal Mechanism Management Lucknow
December14 - 16
Law in Global Political Economy:
International Political Economy Of Financial
Heterodoxy Now, Harvard Law School, 2018
Inclusion Policies: The Indian Story
United States, June 2-3
Vikas, A.
Hemraj, V. Pan IIM, WMC, IIM Lucknow
Does Digital Footprint act as a digital asset? 2017
Sethi, D. December 14-16
Singh, R.
Mohapatra, S.
Verma, P. Digital India based on Sevā and Swarāj:
Pan IIM, WMC, IIM Lucknow 2017
Sethi, D. Sustaining digitalization for good-governance
Pillai, R.
Sethi, D. IBR: a Preliminary Self-help Model to mitigate Pan IIM, WMC, IIM Lucknow
2017
Ghatak, S. Cyber Sexual Harassment December 14-16
Role of Emojis as a moderator & brand
Arya, V. 33rd EGOS Colloquium, Copenhagen
communication as a mediator in the relation-
Verma, H. Business School (CBS), Copenhagen, 2017
ship between consumer engagement on social
Sethi, D. Denmark, July 5-8
networking sites and brand attachment
NON- REFEREED PUBLICATIONS/ PRESENTATIONS/ BOOK REVIEW

Taking Environmental Law
Deva Prasad, M. Popular Press Live Law 2017
Seriously: An Indian Perspective.
Management degree opens
Popular Press BW Education, March 20 2018
unconventional career choices
Survival Of The Fittest: Future Of
Popular Press BW Education, May 10 2018
Sethi, D. Education
Aspire To Effectively Lead A
Performing Team?, Communicate Popular Press BW Education, May 27 2018
Meaningfully
WORKING PAPERS
AUTHOR TITLE YEAR
A Social Entrepreneurial Experiment with ‘Kantha’ - A Shift from Traditions to
Das, A. 2018
Trends for Millennials
Arbitration and Conciliation (Amendment) Act, 2015: An Analysis of Impact on
Deva Prasad, M. 2018
Commercial Disputes Resolution in India

Das, A. (2018) A Social Entrepreneurial Experiment with ‘Kantha’ - A Shift from Traditions to Trends
for Millennials. IIMK/WPS/275/HLA/2018/19
Among several factors, a couple of crucial factors that determine the success of a social entrepreneurship
venture is 1) identifying opportunities and exploiting them to add social value alongside 2) ensuring its
sustainability with challenges of limited resources and risks. The complex cultural and social dynamics
in India add to the already existing challenges that social ventures face. However, in emerging econo-
mies like India, social ventures can act as interventional measures to add social and economic value.
This paper, through an exploratory qualitative case study in India, strives to address the issue of a social
need and solving for it by adding social and economic value. Furthermore, the study explains the im-
portance of making social ventures self-sustainable through strategic identification of the market needs.
In doing so, the study specifically investigates an unorganized indigenous textile sectornamely ‘Kantha’
known for its handmade embroidery work. Further, the study discusses how the economic needs of the
stakeholders associated with Kantha can be addressed by strategically using their expertise. Additionally,
a roadmap was offered that should help social enterprises expand their market by delocalizing Kantha
products’ utility and creating strategic price points thereby helping in economic sustainability as well.
Deva Prasad, M. (2018) Arbitration and Conciliation (Amendment) Act, 2015: An Analysis of Impact
on Commercial Disputes Resolution in India IIMK/WPS/285/HLA/2018/29
The paper highlights the significance of enacting the Arbitration and Conciliation (Amendment) Act,
2015. The failure of the Arbitration and Conciliation Act, 1996 to control excessive judicial intervention
and undue delay in the arbitration proceedings are clearly explained in this article to establish the con-
text for legislating the Arbitration and Conciliation (Amendment) Act, 2015. The instances of excessive
judicial intervention in arbitration are analyzed supported with relevant judicial decisions. The role of
the Law Commission of India in revamping the arbitration law is also highlighted in the paper. An over-
view of the key statutory provisions incorporated in the Arbitration and Conciliation (Amendment) Act,
2015 purposed to minimize the judicial intervention and delay in arbitration process is also provided.
The paper aims in identifying the Arbitration and Conciliation (Amendment) Act, 2015 as a significant
move in increasing the effectiveness of arbitration process in India. Keywords: Arbitration, Judiciary,
Alternative Dispute Resolution, Law and Public Policy, Indian Legal System, Law Commission of India
FACULTY HUMANITIES & LIBERAL ARTS IN MANAGEMENT
Deva Prasad M Anupam Das Deepa Sethi
A. F. Mathew Shannu Narayan Siddharth Mohapatra

INFORMATION TECHNOLOGY AND SYSTEMS
The primary focus of the area is on the management of information system development, deployment, and
support services. Information management enables executives and managers of organizations to make wiser
decisions. The quantity and quality of the information needs of an executive at different management levels
are different, with the highest quality requirement at the top level. To take faster and informed decisions, the
21st century business managers should have timely, accurate, and relevant information. Faster decision making
enables organizations to become more competitive, agile and to respond quickly to the changes in the business
environment and customer interests. The ITS area is very active in research also. The research focus of the Area
includes big-data analytics and data science, business intelligence, business value of IT/S, cloud computing,
crowdsourcing and crowdfunding, cyberbullying and cyber incivility, digital business transformation, electronic
commerce and electronic government, enterprise computing, green IT/S, healthcare informatics, IS leadership,
IS security and privacy, IT adoption and diffusion, IT outsourcing, IT project management, knowledge manage-
ment, negative impact of IT (e.g., technostress), online communities, social and ethical impact of ICTs, social
media analytics, sustainable development using ICTs, and inter-disciplinary research.

Anupriya Khan Social Media Enabled E-Participation:
E-Service Journal 2017
Satish Krishnan Review and Agenda for Future Research
Ashish Rastogi
Causes, Contingencies, and Consequences
Surya Prakash Pati Human Resource Development
of Disengagement at Work: An Integrative 2018
Krishnan, T. N. Review
Literature Review
Satish Krishnan
High-Value Health System for All:
International Journal of Educational
Sebastian, M. P. Technologies for Promoting Health Education 2017
and Pedagogical Sciences
and Awareness
Satish Krishnan Determinants of Electronic Participation and
International Journal of Information
Thompson S.H. Electronic Government Maturity: Insights 2017
Management
John Lymm from Cross-Country Data
Personality and Espoused Cultural
Satish Krishnan Computers in Human Behavior 2017
Differences in Technostress Creators

Khan, A., & Krishnan, S. (2017). Social Media Enabled E-Participation: Review and Agenda for Future
Research, E-Service Journal, 10(2): 45-75.
This study presents a review of the current state-of-research on e-participation through social media,
and classifies the current literature with respect to four broad aspects, namely, stakeholder, theoreti-
cal background, context, and research method. Each of these aspects is elaborated with the discussion
on benefits and challenges of using social media in e-participation. Further, an integrated conceptual
framework is developed by consolidating the major theories identified in the literature. Our analysis
indicates that though social media are considered as promising media for promoting e-participation,
the benefits of e-participation are not realized yet, owing to the extant challenges. Accordingly, the study
proposes five key areas for future research, which are theoretically valuable and practically relevant to
both e-participation researchers and policy makers.
Rastogi, A., Pati, S.P., Krishnan, T.N., & Krishnan, S. (2018) Causes, Contingencies, and Conse-
quences of Disengagement at Work: An Integrative Literature Review, Human Resource Development
Review,17(1): 62-94.
Disengagement at work is proving to be a source of continued trouble for business organizations. Var-
ious estimates suggest that in excess of 70% of the workforce is either passively or actively disengaged,
which in turn subjects the organizations to enormous financial burden. Regretfully, this problem has not
found sufficient intellectual resonance in the academia. Therefore, employing conservation of resources
(COR; Hobfoll, 1989) as the guiding theory, in this research, we conduct an integrative literature review
to consolidate the extant approaches to disengagement at work. Apart from explaining the construct, we
also identified its antecedents, moderating influences, and outcomes. Implications for human resource
development (HRD) research and practice have been discussed. We believe that such an attempt is likely
to encourage an informed debate on the subject in the academic domain, while helping practitioners
identify actionable interventions.
Sebastian, M.P. (2017) High-Value Health System for All: Technologies for Promoting Health Educa-
tion and Awareness, International Journal of Educational and Pedagogical Sciences, 11(8): 2060-2065
Health for all is considered as a sign of well-being and inclusive growth. New healthcare technologies
are contributing to the quality of human lives by promoting health education and awareness, leading
to the prevention, early diagnosis and treatment of the symptoms of diseases. Healthcare technologies
have now migrated from the medical and institutionalized settings to the home and everyday life. This
paper explores these new technologies and
investigates how they contribute to health
education and awareness, promoting the
objective of high-value health system for
all. The methodology used for the research
is literature review. The paper also discuss-
es the opportunities and challenges with
futuristic healthcare technologies. The
combined advances in genomics medi-
cine, wearables and the IoT with enhanced
data collection in electronic health record
(EHR) systems, environmental sensors,
and mobile device applications can con-
tribute in a big way to high-value health
system for all. The promise by these
technologies includes reduced total cost
of healthcare, reduced incidence of med-
ical diagnosis errors, and reduced treat-
ment variability. The major barriers to adoption include concerns with security, privacy, and integrity of
healthcare data, regulation and compliance issues, service reliability, interoperability and portability of
data, and user friendliness and convenience of these technologies.

Krishnan, S., Teo, T.S.H., & Lymm, J. (2017). Determinants of Electronic Participation and Electronic
Government Maturity: Insights from Cross-Country Data, International Journal of Information
Management 37(4): 297-312.
Utilizing the Technology-Organization-Environment (TOE) theory and the literature on citizen engage-
ment, we formulated a multiple-mediation model examining (1) the TOE contextual factors affecting
government’s willingness to implement electronic participation (e-participation) in form of e-informa-
tion sharing, e-consultation, and e-decision-making in a country and its electronic government (e-gov-
ernment) maturity; and (2) the mediating role of government’s willingness to implement e-participation
in a country on the relationships between its TOE
contextual factors and e-government maturity.
Specifically, we hypothesized that information
and communication technology (ICT) infrastruc-
ture (representing the Technology context), gov-
ernance (representing the Organization context),
and human capital (representing the Environment
context) has both direct and indirect relationships
with e-government maturity through the mediat-
ing roles of government’s willingness to imple-
ment e-participation. Based on archival data from
183 countries, results showed that while ICT in-
frastructure and human capital were positively as-
sociated with government’s willingness to imple-
ment e-participation and e-government maturity,
governance was not significantly associated with
them. Also, government’s willingness to implement e-participation had significant associations with its
e-government maturity. Specifically, of three dimensions of e-participation, government’s willingness to
implement e-information sharing and e-decision-making were positively associated with e-government
maturity, and its willingness to implement e-consultation was negatively associated. Further, govern-
ment’s willingness to implement e-information sharing, e-consultation, and e-decision-making partially
mediated the influences of ICT infrastructure and human capital on e-government maturity. Results
also indicated that the relationship of governance with e-government maturity was not mediated by
government’s willingness to implement e-participation. Findings contribute to the theoretical discourse
on e-government by highlighting the roles of the TOE contextual factors on government’s willingness to
implement e-participation and e-government maturity, and provide indications for practice in manag-
ing e-government maturity by (1) enhancing government’s willingness to implement appropriate e-par-
ticipation dimensions; and (2) leveraging the effects of the TOE contextual factors on government’s
willingness to implement e-participation and e-government maturity.
Krishnan, S. (2017). Personality and Espoused Cultural Differences in Technostress Creators,

Computers in Human Behavior (66): 154-167.
This study examines the individual differences in ‘technostress creators’-defined as the factors that cause
technostress for employees. Drawing on the Five-Factor model of personality and Hofstede’s cultural
values framework, this study proposes that the Big-Five personality traits and the espoused cultural val-
ues explain variation in technostress creators beyond the traditional antecedent measures of age, gender,
education, and computer confidence. Further, in line with the insights from extant behavioral studies
on “personality–culture” interaction, this study posits that the Big-Five personality traits can be linked
to technostress creators more closely when each of them is accompanied by the espoused cultural value
of long-term orientation than when without it. Analyzing data from an online survey of 322 full-time
employees in India, results indicated that (1) the personality traits of agreeableness, neuroticism and
openness to experience, and the espoused cultural values of masculinity and power distance are the key
predictors of technostress creators; and (2) the relationships of agreeableness, conscientiousness and ex-
traversion with technostress creators are contingent on espoused long-term orientation. Findings of this
study contribute to the knowledge base of technostress by understanding the linkages of (and among)
personality and culture with technostress creators.

SR-BLITS: Sharpe Ratio’s Backward-Looking
Abdulla, M.S. IIMB Management Review
Improvement as a Trading Strategy
Understanding the Conceptual Meaning of Aadhaar:
Krishnan, S. Government Information Quarterly
Insights from Semantic Network Analysis
Non-Work Related Computing: A Personality Model of Cyberpsychology, Behavior, and Social
Krishnan, S.
E-Mail Loafing Networking
Moderating Effects of Indulgence on Technostress International Journal of Information
Krishnan, S.
Creators and Technology Assisted Supplemental Work Management.

Digital India - Reflections and
Role of Indian ICT Organisations
Practice, Kar,Arpan Kumar, Sinha,
Parvathi, J. in Realising Sustainable
Book Chapter Shuchi, Gupta, M. P. Springer, 2018
Pillai, R. R. Development Goals Through
Page no’s 49-65, June
Corporate Social Engagement
(Forthcoming)
Digital Marketplaces Unleashed,
Harnessing the Digital Market
Ramachadran, L.L. Linnhoff-Popien,Claudia, Schnei-
place in India: Revolutionary
Sebastian, M.P. Book Chapter der, Ralf, Zaddach, Michael. 2017
Growth, Challenges and
Pillai, R.R. Springer, Page nos 839-854,
Opportunities
September

Corruption in National Institutions and Pacific Asia Conference on Information
Khan, A.
E-Government Maturity: Insights from Systems (PACIS), Yokohama, Japan 2018
Krishnan, S.
Cross-Country Data June 26-30.
International Federation for
Information Processing (IFIP)
Theorizing the Relationship of
Krishnan, S. Working Group 8.6 Working
Corruption in National Institutions with 2018
Khan, A. Conference on Smart Working, Living
E-Government Maturity
and Organizing, Portsmouth,
United Kingdom, June 25
Fifteenth Association of Indian
Management Scholars (AIMS)
What is the Meaning of Aadhaar?
International Conference on
Krishnan, S. Insights from Semantic Network 2018
Management, Institute of Management
Analysis
Technology (IMT) Ghaziabad,
Uttar Pradesh, India.
Fifteenth Association of Indian
Management Scholars (AIMS)
Role of Institutions on Technological International Conference on
Krishnan, S. 2018
Frames in Green IT Adoption Management, Institute of Management
Technology (IMT) Ghaziabad,
Uttar Pradesh, India January 6- 8

Content Creators’ Psychological Capital, International Conference on
Khan, A.
Satisfaction, and Deep Usage of Social Information Systems (ICIS), Seoul, 2017
Krishnan, S.
Media South Korea December 10-13
Pacific Asia Conference on Information
Mahapatra, M. Adoption of Open Source ERP in Small
Systems (PACIS), Lankavi, Malaysia, 2017
Krishnan, S. and Medium-sized Enterprises,
July 16- 20
Pillai, R.R.
Digital India based on Seva and Swaraj:
Mohapatra, S. 5th PAN IIM WMC, IIM Lucknow,
Sustaining digitalization for 2017
Verma, P. December 14-16.
good-governance
Sethi, D.
Pillai, R.R. Policy Implications on Digital Divide
5th PAN IIM WMC, IIM Lucknow,
Khan, A. in India: An Analysis Using Systems 2017
December 14-16.
Mahapatra, M Thinking
Pillai, R.R. India Post Payments Bank: A Case of ICT 5th PAN IIM WMC, IIM Lucknow,
2017
Parvathi, J. for Sustainable Development December 14-16.
Parvathi, J. Exploring the contextual factors of ICT MR Doctoral Colloquium,
2018
Pillai, R.R. for sustainable development IIM Bangalore, January 3-4.
Digital Innovations, Transformation
Achieving Efficiencies in Service
Paul, A. and Society Conference, India Habitat
Delivery: Evaluation of a Government 2018
Padhi, S. Center, New Delhi, India,
Call Center
January 13-14.
Career progression of women in the
Paul, A. The 6th Workshop on Talent
Indian IT Sector: Matching talent
Krishnan, T.N. Management, Barcelona, Spain, 2017
management practices and employee
Scullion, H. October 2-3.
perspectives.
The Impact of Social Media as ACM SIGMIS Conference on
Khan, A.
Technostress Inhibitor on Employee Computers and People Research, 2017
Mahapatra, M.
Productivity Bangalore, India, June.
Content Creators Psychological Capital, International Conference on
Khan, A.
Satisfaction, and Deep Usage of Social Information Systems (ICIS 2017), 2017
Krishnan, S.
Media Seoul, South Korea, December.
NON- REFEREED PUBLICATIONS / PRESENTATIONS

Designing the smart social: The
Paul, A. Popular Press ET Tech, November 9 2017
people-centric approach
IEEE Day Celebrations by
IEEE Communication Society
Sustainable Development and
Pillai, R. R. Invited Talk Kerala Chapter, National 2017
Spirituality
Institute of Technology,
Calicut, October 10.

AUTHOR TITLE YEAR
Ramachandran, L.L
Indian Railway Catering and Tourism Corporation Limited (IRCTC):
Pillai, R.R. 2018
Scaling Beyond Ticketing
Sebastian, M.P.
Ramachandran, L.L Making IT happen @ SBI: Defining new paradigms in Banking Process 2018
Pillai, R.R. through World’s Largest Core Banking Implementation.
Sebastian, M.P.

Ramachandran, L.L., Pillai, R.R., & Sebastian, M.P. (2018).
Indian Railway Catering and Tourism Corporation
Limited (IRCTC): Scaling Beyond Ticketing
IIMK/CS/86/ITS/2018/01
The Indian Railways (IR), the economic lifeline of India, is

an enterprise owned and operated by the Government of
India.IR today is the largest network in Asia and one the
largest network in the world. Its network consists of 121,407
kilometers covering 66000 route kilometers with 7,172 rail-
way stations. The route of 66,000 kilometers of Indian Rail-
ways is more than one and a half times the circumference of
the earth. Every day, the distance travelled by all the trains
of Indian railways together is 1.5 times the distance from earth to moon. IR runs 13000 trains to carry
more than 23 million passengers daily which is equivalent to moving the entire population of Australia.
The computerization of Passenger Reservation System (PRS) for Indian Railways started in 1983-84
with a pilot in Delhi followed by the implementation of a standalone system at five major locations in
India – IMPRESS (Integrated Multigrain Passenger Reservation System) and then implemented
countrywide - CONCERT (Countrywide Network of Computerized Enhanced Reservation And Ticket-
ing) in April 1999. Although there were two major failures of online computerized reservation systems
during this period – SOCRATE reservation system of French railways and CONFIRM project of US
Airline, car and hotel industry, PRS of Indian Railways was a grand success. Later in 2002 IRCTC
pioneered the internet based rail booking through its website.
IRCTC is a subsidiary of Indian Railways that handles catering, tourism and online ticketing operations.
IRCTC is known for changing the face of railway ticketing in India. It. IRCTC earned 30 % of their
revenue in 2016-17 through e ticketing. With a revenue of $ 71 million, daily transaction volume of 0.5
million with a peak load of 16555 tickets per minute, IRCTC operates one of the largest e-commerce
websites in the Asia-Pacific region. This brings many business opportunities to IRCTC. Some of the key
business opportunities and challenges for IRCTC include (i) Pursuing IRCTC’s aspiration of becoming
a one stop travel agent (OTA) (ii) Leveraging their business potential in the growing e-commerce space
in India. IRCTC web site entered into e-commerce space through a co-branded market place model.
Should they continue like this or become a full-fledged market ecommerce player? If so what should be
their marketplace model (iii) monetizing their user data assets: by leverage their valuation by tapping
the capital market and by data licensing of their user database (iv) The technology/ digital strategy they
should adopt for meeting these business opportunities?
This case narrates the arduous journey of online PRS implementation. The case also discusses why and
how IRCTC should scale beyond e-ticketing which can bring more revenues for Indian Railways.
Ramachandran, L.L., Pillai, R.R., & Sebastian, M.P. (2018). Making IT happen @ SBI: Defining new
paradigms in Banking Process through World’s Largest Core Banking Implementation IIMK/CS/95/
ITS/2018/10
State Bank of India (SBI) is the largest commercial bank in India. The bank has 219 million account
holders, 16,081 branches (September 2014), operating at an average of 56.3 million transactions daily,
and 43515 ATMs (associate group together have 53,871 ATMs), making them the leader with the largest
number of ATMs and largest Core Banking implementation in the world. The economic reforms and
liberalization in India in the 90’s saw a set of new generation private banks and foreign banks, entering
the Indian Banking sector. These banks were high technology oriented and posed a great threat to Public
Sector Banks, mainly SBI. This triggered the IT transformation journey of SBI.
There were many challenges SBI had to overcome for Core banking implementation. The vendor and
product selection for Core Banking was a real challenge for SBI. The major challenge was; there was no
reference of any other system, operating at the scale that SBI required. The technology they have to a

dopt - UNIX Versus mainframe - was the second challenge. The extensive customization needed for SBI
to suit its specific customized requirements was the third challenge. The approach and the methodology
they adopted to overcome this was very unique. The pilot implementation of Core Banking at SBI started
in August 2003 and implementation in 350 branches were completed in September 2004. In July 2006,
SBI completed 3362 branches (52% of branches at that time). At that time, they faced many serious issues
and halted the implementation for three months and resumed the roll out with all the problems fixed.
When resumed, SBI went for assembly line roll out. In June 2008, they completed the implementation
in 1000 branches and by February 2010, CBS was implemented in 18000 branches, with 24000 ATMs.
The four scalability tests to ensure that their system can scale at various phases, top management com-
mitment, vendor and software selection methodology, the implementation and training approach were
some of the critical success factors for implementation.
Today, SBI is facing new challenges that are affecting the banking landscape in India. The demographic
transition of India, lifestyle banking needs, growth of smart phone and internet and the digital technolo-
gy are transforming the banking industry. They face threat from IT savvy private and foreign banks and
new competitors from other industries eyeing to enter the banking space. The growth of e-commerce
and m-commerce in India and the growth based on India’s Digital India project wherein, every village
would be digitally connected bring new challenges to SBI.
Representation in International Conferences

Author Title Year
International Advisory Council Member, International Conference on Management and
Information Systems (ICMIS 2018), Bangkok, Thailand Track Chair, Decision Sciences
in Practice, 12th Annual Indian Subcontinent Decision Sciences Institute (ISDSI 2018)
Conference, Mumbai, India
Track Chair, e-Government in a Digitized Society, Pacific Asia Conference on Information
Systems (PACIS 2018), Yokohama, Japan
Associate Editor, Green IS/IT and Sustainability, Pacific Asia Conference on Information
Systems (PACIS 2018), Yokohama, Japan
Krishnan, S. 2018
Associate Editor, IS Development and Project Management, International Conference on
Information Systems (ICIS 2018), San Francisco, California, USA
Associate Editor, Human Behavior and IS, International Conference on Information
Systems (ICIS 2017), Seoul, Korea
Associate Editor, Social Media Usage and Impact, Pacific Asia Conference on Information
Systems (PACIS 2017), Langkawi, Malaysia
Associate Editor, IS Implementation, Adoption and Diffusion, Pacific Asia Conference on
Information Systems (PACIS 2017), Langkawi, Malaysia

RESEARCH PROJECTS
Krishnan, S. (2017). Uncovering the Conceptual Meaning of Aadhaar: Insights from Social Media
Analytics, SGRP/2017/94
This study strives to offer an understanding of the conceptual meaning of Aadhaar, the world’s largest
digital identity program implemented by a national government, from two perspectives: (1) the Indian
government; and (2) its citizens. Specifically, this study utilizes semantic network analysis, a social media
analytics technique, on the publicly available data obtained from Twitter. Results from the analysis pro-
duced two semantic networks indicating that the Indian government’s conceptualization of Aadhaar is
different from how its citizens characterize it. Findings from this research produce actionable insights
that can inform Indian government’s strategies or tactics.
Krishnan, S. (2017). Role of Institutions on Technological Frames in Green IT Adoption, SGRP/2017/96
In this study, we draw onorganizational sensemaking theory (in form of technological frames) to
construct a model outlining the decision-making process (that a manager goes through) leading to
IT adoption (in the context of green IT). Specifically, we theorize that the mangers’ beliefs about
the technological frames (i.e., benefits or opportunities frame and threats frame) related toan IT inno-
vation will mediate the effect of institutional influences and regulations on managers’ intention to adopt
the innovation. By proposing a framework of decision-making process driving IT adoption, we
contribute to both theoretical and practical discourse on organizational innovation adoption.
WORKING PAPERS
AUTHOR TITLE YEAR
Khan, A. Understanding the Human, Managerial and Organizational Aspects of Information
2018
Sebastian, M.P. Security Management: A Literature Review
Paul, A.
Career progression of women in the Indian IT Sector: Matching talent management
Scullion, H. 2018
practices and employee perspectives
Krishnan, T.N.
Exploring doctoral Community Social media preparedness for a B-School using a
Paul, A. 2018
socio-technical Lens
Khan, A., & Sebastian, M. P. (2018) Understanding the Human, Managerial and Organizational Aspects
of Information Security Management: A Literature Review. IIMK/WPS/225/ITS/2018/01
This study on human, managerial and organizational aspects of information security management
has three parts. First, it identifies the articles that focus on effective management of information
security, employee attitude-intention-behavior, and information security policy compliance. The sec-
ond part identifies the theoretical frameworks commonly used in IS security research. The third part is
about analyzing and synthesizing the identified literature. This study summarizes the theories used in IS
security management research with non-technical considerations. The theoretical frameworks
used in IS security literature generally show a tendency towards explaining the driving fac-
tors towards information security compliance and most of them perceive employees to be the
key threats to information security. The study shows that noncompliance behavior is associ-
ated with the human factors which cannot be reduced if effective management is not in place.
Paul, A., Scullion, H., & Krishnan, T.N. (2018).Career progression of women in the Indian IT Sector:
Matching talent management practices and employee perspectives. IIMK/WPS/274/ITS/2018/18
Women talent management is an important area of interest for organizations not only across the world
but more specifically in India, a dynamic and fast growing emerging market where opportunities for
female participation in the labour market are increasing yet traditional barriers persist. Research in this
important area is sparse and this paper is an attempt to address this important research gap. In this paper

we examine the major issues and challenges facing women managers in the Indian IT sector, perception
of the talent management policies by women managers and the impact of talent management practices
on career progression of women. We use a qualitative approach using in-depth interviews with HR
managers, line managers and women managers in two IT organizations. Findings indicate that social,
biological and family supports are the major factors influencing women managers’ participation and
career progression in the company. Talent management policies were viewed positively while the
perception of implementation with regards to performance appraisal and promotion decisions were
viewed as constraints in women career progression. The support offered for women career development
in both companies were of three types - Inspirational, developmental and facilitative with varying levels
of emphasis in each of the two organizations.
Paul, A. (2018). Exploring doctoral Community Social

media preparedness for a B-School using a socio-technical Lens.
IIMK/WPS/273/ITS/2018/17.
Doctoral research scholars look for quality information to fulfil

their research pursuits. They are in-formation alert as they have
a narrowed down interest area for which they are constantly
looking out for information. The behaviour, environment and
the associations of the research scholar play an im-portant role
in creating conducive grounds for quality information seeking.
A qualitative enquiry us-ing the Socio-technical lens that looks
at individuals, social and technology in a context and explores
the interaction between these. The study explores the Social
Media preparedness of the doctoral com-munity. The study was
conducted in a premier B-School located in South India. Preliminary findings indicated that communi-
ties play a major role in supporting the scholars information behaviour. How-ever, communities in the
physical spaces, though enable them to be in proximity to each other, the online communities enable a
better support system for information. Attitude and comfort level with seeking information from Social
Media was also found to be a major hindrance to utilise it for infor-mation seeking. Library has a crucial
role to play in this regard. The scholars see the library as a place where they will start their information
search.
Author Title Month/Year

Outstanding Associate Editor, Human Behavior and IS track, Interna-
Krishnan, S. 2017
tional Conference on Information Systems (ICIS), Seoul, South Korea,
Mohapatra, S.
Verma, P.
Best Paper Award - 5th PAN IIM WMC December 2017
Sethi, D.
Pillai, R.R.
Dixit, D.
Jayaprakash, P.
Ranjitha, G. P. Wipro Earthian Award 2017 February 2018
Chaurasia, S.
Pillai, R.R.

Technological Forecasting and Social Change Associate Editor

e-Services Journal Associate Editor
Internet Research Associate Editor
European Journal of Information Systems Ad-hoc Reviewer
Information and Management Ad-hoc Reviewer
Krishnan, S.
International Journal of Business Information Systems Ad-hoc Reviewer
International Journal of Information Management Ad-hoc Reviewer
Internet Research Ad-hoc Reviewer

Journal of Strategic Information Systems Ad-hoc Reviewer
Pillai, R.R. AIMS International Journal of Management Editorial Board
FACULTY INFORMATION TECHNOLOGY AND SYSTEMS
R. Radhakrishna Pillai Satish Krishnan Anjan Kumar Swain
Sebastian M. P. Anindita Paul Mohammed Shahid Abdulla

MARKETING MANAGEMENT
The Marketing Area has faculties who regularly publish in the field of marketing and specialized in
translating their research into teaching that budding managers can use to make better decisions. Other
key strengths of the Area include publishing books, cases on companies and marketing issues relevant
for emerging economies, conducting trainings for leading Indian companies and MNCs in addition to
consulting them. Graduate and doctoral students of this area are interested in focusing their studies on
contemporary issues in marketing management.

Effect of Adjacent Product Price on Theoretical Economic Letters
Atanu Adhikari Customer’s Willingness to Pay of Focal Brand: Special issue in Consumer 2017
A Bayesian Approach Behaviour
Advertised reference price and sales price as
Rajesh Kumar Sinha European Journal of
anchors of the latitude of expected price and 2017
Atanu Adhikari Marketing
its impact on purchase intention
Guda Sridhar Flow and Information Sharing as Predictors of Journal of Business Ethics
2017
Teidorlang Lyngdoh Ethical Selling Behavior FT 50 Journal
Chennai Super Kings (CSK): Growing and Journal of International
Joffi Thomas 2017
Leveraging Brand Equity Business Education
Deepak S. Kumar
Visual service scape aesthetics and consumer Journal of Services
Keyoor Purani 2017
response: a holistic model Marketing
Sunil Sahadev
Naveen Amblee Journal of Organizational
Rahat Ullah Do product reviews really reduce search costs Computing and Electronic 2017
Wonjoon Kim Commerce
Comparing consumer evaluations of
Jayasankar Ramanathan Marketing Intelligence &
services-to-services brand extensions with 2017
Sanal Kumar Velayudhan Planning
services-to-goods

Adhikari, A. (2017), Effect of Adjacent Product Price on Customer’s Willingness to Pay of Focal Brand:
A Bayesian Approach, Theoretical Economic Letters Special issue in Consumer Behavior, 7: 1940 -1949
.
Psychological researchers, while studying internal reference price, have dealt with different types of
psychological effects like attraction effect and compromise effect. While studying consumer reference
price and willingness to pay, marketing researchers have fo-
cused on consumers’ perception about a brand by evaluating
several attributes of that brand. Our research investigates the
incremental effect on consumers’ willingness to pay in a con-
text where an adjacent price is present, for instance, when a
medium priced brand is associated with a high
price brand than a moderately high priced brand.
Unlike other pricing research, this research deals with con-
sumer’s individual level heterogeneity as price sensitivi-
ty and consumers’ willingness to pay for a particular brand
since they vary among individual. Hierarchical Bayes meth-
odology is used to incorporate such heterogeneity. The
study shows significant difference in consumers’ utility and her willingness to pay when a medi-
um priced brand is compared with a high priced brand as against a moderately high priced brand.
Sinha, R.K., & Adhikari, A. (2017). Advertised reference price and sales price as anchors of the latitude
of expected price and its impact on purchase intention, European Journal of Marketing, 51(3).
This research investigates the influence of advertised reference price (ARP) and sales price (SP) as
anchor points on the latitude of expected price, and subsequently on purchase intention (PI). The
research involves the theoretical lens of selective anchoring mechanism, which allows investigation of
the influence of ARP and SP in a situation where price estimation task is a ‘non-thoughtful processes’.
Design/methodology/approach Based on quasi-experimental design, the study involves intercept survey
of 142 shoppers. Findings The study finds that due to anchoring effect, highest and lowest expected prices
shift toward ARP and SP respectively. Consequently, it influences the latitude of expected price, which
in turn, influences purchase intention. In addition, the study proposes and tests a method to forecast
expansion and contraction of the latitude of expected price. Research limitations/implications It sug-
gests a new mechanism to understand the simultaneous influence of ARP and SP, provides a mechanism
to understand shifts in price latitude’s end-points, and investigates a phenomenon with two externally
provided anchors. Practical implications The study highlights the role of the latitude of expected price
in understanding consumers’ response. Results suggest that a plausible ARP, when joined with an
above-expectation SP, can fetch better consumer responses. Originality/value The study uniquely
investigates a problem with two anchor points and two estimation targets, and proposes a construct of
internal price uncertainty (IPU).
Sridhar, G., & Lyngdoh, T. (2017) Flow and Information Sharing as Predictors of Ethical Selling
Behavior, Journal of Business Ethics, 1-17.
Ethical selling has been found to have significant influence on sales performance and relational selling
behaviors. However, sales ethics was mostly explored through a negative lens (i.e., what is wrong with
salesperson) and we depart from this tradition by using a positive lens (i.e., if sales person is in flow, she
would be more ethical). Using broaden-and-build theory, this paper examines the influence of flow on
ethical selling. The mediating role of information sharing is also examined. Results from a study of 192
pharmaceutical salespeople in India suggest that flow influences ethical selling behavior via information
sharing. The findings imply that flow can serve as a driver for information sharing and ethical decision
making among salespeople. The study contributes to the sales ethics literature by extending the applica-
tion of positive psychology to the sales domain for the first time.
Thomas, J. (2017). Chennai Super Kings (CSK): Growing and Leveraging Brand Equity, Journal of
International Business Education, 12, Special issue: 89-116
The case concerns formulating a strategy to grow and leverage the brand assets of Chennai Super Kings

(CSK), a cricket franchise of the Indian Premier League (IPL). IPL was a professional Twenty20 cricket
league in India, founded in 2008. CSK has been one of the most successful teams among the eight IPL
franchisees in 2012. Rakesh Singh, Vice President of CSK was evaluating possible ways to build the
CSK brand equity and grow its revenue. CSK’s annual revenue was $26.5MM in 2011 and the brand
was valued at $70.16MM. Singh wanted to grow the brand equity and sales to the levels of the major
international sporting clubs of the world such as that of Manchester United valued at $853MM (sales
revenue of approx. $360 MM) or LA Lakers, the NBA team valued at $900MM in 2011. The case provides
an opportunity for readers to learn how to leverage a sports franchise’s brand assets and grow its brand
equity in the international sporting arena
Kumar, D.S., Purani, K., & Sahadev, S. (2017). Visual service scape aesthetics and consumer response: a
holistic model, Journal of Services Marketing, 31(6): 556-573.
This paper aims to introduce subjective dimensions of appraising visual services cape aesthetics and to
empirically test their influence on the consumer’s affective responses and preference, thus providing a
holistic model to evaluate visual services cape aesthetics from consumer’s viewpoint. It also tests the
moderating role of service contexts in the modelled relationships. Design/methodology/approach: Data
was collected from 350 respondents using a laboratory-like experimental design, with one-shot treat-
ment using photographic surrogates of services capes in four different service contexts. Findings: Results
indicate the visual services cape aesthetics dimensions significantly and positively influence consumers’
affective states of arousal and pleasure. Also, service context moderates the relationship between services
cape aesthetics and affective responses. Research limitations/implications: As the subjective dimensions
of visual services cape aesthetics are borrowed from environmental psychology and introduced in mar-
keting literature, it is likely to trigger a stream of research in service marketing domain. Practical im-
plications: Findings provide marketing practitioners insights into services cape design, evaluation and
selection decisions to improve return on such investments. Originality/value: The study contributes to
theory by introducing more appropriate holistic services cape aesthetics variables borrowed from en-
vironment psychology and empirically establishing relationships between them, consumers’ affective
responses and preference to the services cape.
Amblee, N., Ullah, R., & Kim, W. (2017). Do product reviews really reduce search costs, Journal of
Organizational Computing and Electronic Commerce, 27(3): 199-217.
The literature on online product reviews is based on the fundamental premise that reviews impact search
costs and also affect consumers’ confidence in their purchase decisions. However, this proposition has
not been proven in the literature. To this end, we conducted an experiment using an eye-tracking ma-
chine to measure the impact of online editorial and customer reviews on consumer’s information search
costs and on decision confidence. Search costs in this study are defined in terms of time costs and cog-
nitive effort costs. We find that when present, both editorial reviews and customer reviews separately
reduce both search time and cognitive effort considerably, but not when present together. We also find
that the presence of both types of reviews increases de-
cision confidence considerably, but do not lower search
costs. These results suggest that ecommerce firms can
benefit from the presence of either or both editorial and
customer reviews through either lower search costs, or
higher decision confidence. We conclude with several
managerial recommendations for ecommerce firms.
Ramanathan, J., & Velayudhan, S.K. (2017) Compar-

ing consumer evaluations of services-to-services brand
extensions with services-to-goods, Marketing
Intelligence & Planning, 35(7): 877-891
Purpose – The purpose of this paper is to examine the influences of parent brand characteristics and
brand-extension fit on attitude towards the extension in the context of services-to-goods (SG) brand
extension compared with services-to-services (SS) brand extension.

Design/methodology/approach – A survey design was used to collect data from 626 individual
respondents. The respondents were selected using probability sampling from two cities in India. The
data were analyzed using structural equation modeling (SEM).
Findings– The study indicated that context (SS or SG) moderated the influence of factors on attitude
toward brand extension. A favorable attitude towards the parent brand had a greater positive influence
on SS brand extension compared with SG brand extension. Quality variance among service types under
the parent brand had a higher negative impact on attitude towards SG brand extension than on attitude
towards SS brand extension.
Practical implications– Managers may prefer extending a service brand to another service rather than
a good when consumers have a favorable attitude towards the brand. Furthermore, when the perceived
quality of service types under a service brand varies substantially, extension of the brand to a good re-
quires greater concern than extension to a service.
Originality/value– The unique contribution of this study is the examination of the moderating influence
of the characteristics of an offering (SS vis-à-vis SG) on the link between brand extension attitude and
its influencing factors.

Effect of Firm’s Information Dissemination Culture on
Adhikari, A. Theoretical Economics Letters
Market Orientation: A Study in Tourism Sector
Mukherjee, S.
Journal of Indian Business
Adhikari, A. Quality of tourism destination–a scale development.
Research
Datta, B.
Sinha, R.K. Buyer-seller amount-price equilibrium for prepaid Journal of Retailing and Consumer
Adhikari, A. services: Implication for promotional pricing. Services
Purani, K. Exploring Restorative Potential of Biophilic
Journal of Services Marketing
Kumar, D.S. Servicescapes
Model specification issues in PLS-SEM: illustrating
Kumar, D.S. Journal of Hospitality and Tourism
linear and non-linear models in hospitality services
Purani, K. Technology
context
Sugathan, P. Toward a conceptualization of perceived complaint
Rossmann, A. handling quality in social media and traditional service European Journal of Marketing
Kumar, R.R. channels
Lyngdoh, T. Applying positive psychology to selling behaviors: A
Liu, A. H. moderated–mediation analysis integrating subjective Journal of Business Research
Sridhar, G. well-being, coping and organizational identity

Springer, Singapore,
Strategic Marketing Issues in
Adhikari, A. Book ISBN 9811065047, 2018
Emerging Markets
9789811065040

Congruence or Conflict? How Cognitive 39th ISMS Marketing Science Conference,
Adhikari, A. and Affective Store Image Effect Hedonic University of Southern California, USA, 2017
and Utilitarian Reasons for Purchase June 7-10.
An exploratory study of online price dis- Journal of Academy of Marketing Science
Sinha, R.
persion in Airline Industry of emerging Conference, Indian School of Business, 2018
Adhikari, A.
market: An evidence from India Hyderabad, April 26-28.
Kumar, D.S. Analysing Restorative Potential of Green 2017 Summer AMA Conference, San
2017
Purani, K. Servicescapes Francisco, USA August 4-6, 2017
Gyimothy, S.
Bollywood’s asymmetric effects on TNC 2018: Tourism Naturally Conference,
Krishnan, O. 2018
Alpine landscape imaginaries Kaprun, Austria, May 16-18
Measuring Brand Personality of Japan International Business And

Krishnan, O. Technical Education Institutions in Management Research Conference - JIBM 2018
Emerging Economy context 2018, Tokyo, March 29-30
Sinha, R. Buyer-Seller Amount-Price Equilibrium 11th ISDSI International Conference,
2017
Adhikari, A. for Prepaid Services IIM Trichy, December 28-30.
Sahadev, S. Role of Bank Reputation and Size in Us-
Academy of Marketing Conference,
Malhotra, N. age of Internet Banking services in India: 2017
Hull University Business School, Hull, UK.
Purani, K. A Multi-level Modelling Framework
International Conference on Business and
Sustainability Concerns and its impact
Thomas, J. Society in Emerging Economies, FORE School 2018
on Marketing
of Management, New Delhi, January 11-13

Online retailers beware! For con-
Purani, K. sumers there is great disappointment Popular Press Financial Express, September 4 2017
on this particular parameter
When it comes to entrepreneurship
Purani, K. Popular Press Future Kerala, July 29 2017
culture, Kerala is a ‘spoiled child’
Sensarma, R. Why IIMs don’t need foreign
Popular Press Financial express, January 15 2018
Purani, K. accreditations
Sridhar, G.
In Flow Popular Press Indian Management, April 2018
Lyngdoh, T.
Challenging Times for Management Business World Online Edition
Thomas, J. Popular Press 2018
Institutes/ Aspirants June 2.

AUTHOR TITLE YEAR
Velayudhan, S.K.
Malik, S.S. BRAC: shasthya shebikas’ role in delivering health care service to rural markets 2017
Afsana, K.
Adhikari, A. Spice Jet Airlines 2018
Krishnan, O. Understanding Decision making in B2B Branding environment: A Case Study of
2018
Nafees, L. an Indian SME company
Sugathan, P. On chocolate loyalty: Kukoos Need to Reposition? 2018
Sugathan, P. Predicting Brand Sales 2018
Thomas, J. Chennai Super Kings (B): Re-launching CSK in 2018 2018

Velayudhan, S.K., Malik, S.S.,& Afsana, K. (2017). BRAC: Shasthya Shebikas’ role in delivering health
care service to rural markets, IVEY Publishing.
BRAC was the largest NGO in the world that reached out
to138 million people. It had made significant contribution
to reducing poverty in Bangladesh. Improving the health of
the poor was an important approach of BRAC to reducing
poverty. It had more than 117,000 community health work-
ers who contributed to improving health and nutrition.
In rural Bangladesh its community health workers, the
Shasthya Shebikas, contributed significantly to improving
the health of the people there. The manager of the Health,
Nutrition and Population program in BRAC was faced with
two significant challenges. One of the challenges was that,
despite the significant contribution by the Shasthya Shebi-
kas, more than 60% of the population sought the services of
unqualified healthcare service providers. The second chal-
lenge was to bring down the Shasthya Shebikas’ turnover rate of 10-20%. One of the solutions to meet
the first challenge was to co-opt the informal service providers wherever possible. This may require
not only identifying the suitable type of informal provider but also addressing the issue of any possible
conflict with the present Shasthya Shebika channel used by BRAC. To meet the second challenge one of
the solutions was to intensify the service coverage by adding services to the healthcare offering and by
increasing the products retailed by the Shasthya Shebikas. Income was an important consideration for
the Shasthya Shebikas to help them decide whether they should continue in the job or not. Territory cov-
erage also affected the income of the Shasthya Shebikas and therefore identifying an optimum territory
size was also important.
Adhikari, A. (2018) Spice Jet Airlines. IIMK/CS/88/MM/2018/04
The case discusses about the entrepreneurial skill and visionary leadership of Mr. Ajay Singh, the found-
er of Spice Jet, the one of the initial low cost Airline (LCA) in India. The case examines how Singh has
managed to make Spice Jet a success story from its inception, created a different industry as a whole and
its target market. The case also discusses about the competitor of Spice Jet. It says the intuitive vision
Singh in launching LCA in India. It also gives a fair idea about the company, their infrastructure, culture
that Ajay Singh tried to bring. Case also discusses how Singh has used its strengths and eliminates its
weaknesses as well as exploited environmental opportunities to make Spice Jet successful. The case also
gives a clear ides about the strategies that Singh is taking to fight with several environmental threats. The
case analyzes the effect of rise in air turbine fuel price on different airlines and the unique strategy that
Singh has taken to counter it. Finally the case speaks about the future plans of Spice Jet. The key focus of
the case is on enabling the participants to gain a comprehensive understanding of different traits of an
entrepreneur and how to improve the chances of success in a new venture.
Krishnan, O., & Nafees, L. (2018) Understanding Decision making in B2B Branding environment: A
Case Study of an Indian SME company.IIMK/CS/96/MM/2018/11
ETI, a leading Indian manufacturer of Industrial gear boxes aims to be recognized as one of the globally
renowned providers of mechanical power transmission solutions. The present study was undertaken
to understand business to business branding in formulating a sustainable branding strategy at ETI in a
market principally driven by sales orientation and relationship management. Qualitative techniques in
the form of 16 depth interviews and 1 focus group discussion were conducted to investigate the current
brand image and to propose potential directions for creating a sustainable one, aligned with the corpo-
rate brand identity. The sampling frame constituted of senior managers, sales team, dealers and clients.
The qualitative findings showcased a huge gap in both Internal and External brand image of ETI vis-à-
vis the identity proposed by senior management. Using the data based on the semantic differential scale
the perception of brand image was mapped to understand the gap among the different stakeholders in
terms of Evaluation, Potency and Activity. Interpretative qualitative research was employed and ETI was

recommended to strengthen internal and external communication by means of specific brand harmoni-
zation initiatives and improve professionalism at all touch points to build a sustainable brand.
Praveen, S. (2018) On chocolate loyalty: Kukoos Need to Reposition? IIMK/CS/90/MM/2018/05
The marketing manager of Kukoos is worried about the competition. He suspects that the customers
who have started with Kukoos are just trying new chocolate taste, and after a period they will go back to
more established players in the market. He plans to do some market research on loyalty in the chocolate
industry.
Praveen, S. (2018) Predicting Brand Sales. IIMK/CS/91/MM/2018/06
The case introduces the concept of price elasticity. The students are provided with weekly sales of a brand
in different pack-sizes. The case also helps in learning demand prediction and understanding customer
preferences for pack sizes. When analysing the case, we find that customer price elasticity is also a func-
tion of pack sizes.
Thomas, J. (2018) Chennai Super Kings (B): Re-launching CSK in 2018. IIMK/CS/88/MM/2018/03
Chennai Super Kings (B): Re-launching CSK in 2018” is a sequel to the case “Chennai Super Kings
(CSK): Growing and Leveraging Brand Equity”. Case (B) re- launch is planned in the year 2016 while in
the first case the decision issues related to building and leveraging brand equity are to be addressed in
the year 2012. On July 14, 2015 Supreme Court of India banned two of the eight IPL franchisees- CSK
and Rajasthan Royals -for two years on cases related to betting and matches fixing. CSK thus could not
participate in 2016 and 2017 IPL seasons. As the ban would get over by July 14 2016, CSK has initiated
planning for the re-launch of CSK in 2018. The case requires readers to understand the CSK brand eq-
uity, impact of the two year ban and plan for CSK re-launch in 2018.
WORKING PAPERS
AUTHOR TITLE YEAR
Adhikari, A. Managing Promise for Competitive Marketing Advantage 2018
Adhikari, A. Stochastic Consumer Behavior and Brownian Motion 2018
Siyanan, F. Impact of Family as an Agent of Consumer Socialization in Urban Indian
2018
Krishnan, O. Households
Krishnan, O. Balancing Service competitiveness and Skill Gap in Globalized India 2018
Sustainability Concerns, Digitization and Globalization: Impact on
Thomas, J. 2018
Marketing Thought and Practice
Thomas, J. Marketing Concept: Examining AMA Definitions and Evolution over Years 2018
Adhikari, A. (2018) Managing Promise for Competitive Marketing Advantage

IIMK/WPS/283/MM/2018/27
Marketing theory is dealing with several Ps of marketing for more than half a century. Many academi-
cians and practitioners have argued in favour as well as against of conventional marketing mix. However,
not many have tried to find out the internal link that weaves these Ps of marketing mix to give the brand
a sustainable competitive advantage. In this article, we have tried to promote the basic of all Ps, which is
‘promise’. It integrates every branch of brand effectiveness and creates a long term value.
Adhikari, A. (2018) Stochastic Consumer Behavior and Brownianmotion. IIMK/WPS/282/MM/2018/26
Previous researches suggested multiple approaches in modeling consumer purchase behavior. Along
with uncertainties, in many situations, particularly in low involvement products and frequently pur-
chased consumer packaged goods, little conscious decision making takes place. We assume that stochas-
tic purchase behavior observed in the consumers is due to some kind of agitation within the consumers

before or during the purchase. Due to such agitation in the mind of the consumers, purchase decision
of above products experience several internal forces in different directions. We show that these forces
imbalance consumers’ mind and purchase decision become random. Since these forces are haphazard,
we show that resultant force that influences the purchase decision is also haphazard. The main purpose
of this article is to show that one can represent consumers’ purchase behavior of low involvement and
frequently purchased products as Brownian motion. In other words, we are to prove the existence of the
process by conforming above four defined properties of Brownian motion.
Siyanan, F.,& Krishnan, O. (2018) Impact of Family as an Agent of Consumer Socialization in Urban
Indian Households IIMK/WPS/288/MM/2018/32
Over the last few decades’ consumption of Indian families particularly in urban households have under-
gone rapid changes. Multiple factors like purchasing power, the influence of media, exposure by means of
travel, aspirations of modernity, conspicuous consumption etc. are cited as reasons for consumption. In
this regard it is interesting to see how this transformation is mediated by the primary agent of socializa-
tion which is the family. Consumer socialization is a process by which young people develop consumer
related skills knowledge and attitude. This study aims to understand the influence of family in consumer
socialization process in Indian Urban households and evaluate the moderating and mediating factors.
Research in the domain of consumer socialization, acknowledges the importance of family in influenc-
ing both directly and indirectly, in imparting consumption related values of consumption in children
in early childhood and even as an adult. The focus of the study is limited to children in their early years
(1-7) and formative years (8-12). Broadly the influence of family in formation of Consumer skills, Con-
sumption preferences and Consumption-related attitudes is analyzed using a qualitative approach. The
household structure and life cycle might act as moderators while Mother or Father can act as dominant
figures in influencing the initial stages of child decision making particularly the negotiation stage. Other
agents of Socialization like school and religion also will have concurrent influence in development of
consumers within the framework of family.
Krishnan, O. (2018) Balancing Service competitiveness and Skill Gap in Globalized India
IIMK/WPS/286/MM/2018/30
Services play a dominant role in India and the policies formulated in various sectors guide India’s eco-
nomic development, which stresses primarily on inclusiveness. Initiatives by government and private
institutions have significant consequences in evolving
the discourse of service industry. Emerging sectors
like ITES, Retail, Telecommunication, Banking, Tour-
ism, Education, E Commerce – Online Shopping/
Services etc are fuelling the growth process. Through
this paper we aim to analyze the skill development
policies and its implications in service industry both
at the macro and micro level for India. Recent studies
emphasize the idea of “service led growth” in India for
capitalizing on the labour productivity gap. The evi-
dence from the study shows that there is a consistent
stagnation of the agricultural sector and moderate in-
dustrial growth which leads to conclude that compe-
tition with other economies like China is a challenge.
Hence an inevitable course of action projected is “la-
bour productivity lead” in service sector. In order to succeed in Service sector we need to focus on the
current skill quotient of the nation. Since skill gap is high it is essential to invest in skill education and
impart relevant resources for different segments and services in service industry. Further, service sector

has an independent capacity coupled with the sym-
biotic relationship with the manufacturing sector in
providing opportunities in terms of entrepreneurship
and employment generation.
Thomas, J. (2018) Sustainability Concerns, Digi-

tisation and Globalisation: Impact on Marketing
Thought and Practice. IIMK/WPS/287/MM/2018/31
Sustainability concerns of the society at large relat-

ed to business practices and increasing consumption
especially in the last two decades has made lasting impact on marketing thought and practice. The pa-
per discusses the nature and extent of this impact on marketing, along with the effect of the other two
macro-environmental forces of - technological advances especially digitization as well as globalisation/
anti- globalisation. The paper extends an existing frame work to better examine the impact of these three
macro-environmental forces at different levels of economy, industry, market and customer with a view to
develop a richer understanding of the developments in marketing over the last few decades.
Thomas, J. (2018) Marketing Concept: Examining AMA Definitions and Evolution over Years
IIMK/WPS/289/MM/2018/33
Definition of marketing has evolved with the changing demands on marketing discipline by the firm,
connected institutions and society at large over the years. The underlying reasons for the evolution in
the very definition of marketing are analyzed in this paper. Marketing has become relevant not just to
firm and its customers but also its partners and society at large; it has ceased to be a specialized function
but an activity that the organization at large has to engage in to create value for multiple stakeholders
recognizing the influence of various other institutions as well. The paper also examines some of the con-
temporary issues which are exerting their influence on the discipline.
MEMBERSHIP OF EDITORIAL REVIEW BOARD AD HOC REVIEW
IIM Bangalore Management Review Review Board Member

Thomas, J. Journal of India Business Research Review Board Member
Vikalpa- The Journal for Decision Makers Review Board Member
European Journal of Marketing Adhoc reviewer
Current Issues in Tourism Adhoc reviewer
Annals of Tourism Research Adhoc reviewer
Cornell Hospitality Quarterly. Adhoc reviewer
Adhikari, A.
International Journal of Hospitality Management Adhoc reviewer
Academy of Management Conference Adhoc reviewer
American Marketing Association conference Adhoc reviewer
IIM Kozhikode Society & Management Review Managing Editor

FELLOWSHIPS AWARDS HONOURS
Author Title Year
Thomas, J. Outstanding reviewer : IIMB Manage- 2017
ment Review: April
FACULTY MARKETING MANAGEMENT
Praveen S Joffi Thomas Pronobesh Banerjee Keyoor Purani
A. B. Unnithan G. Sridhar Sanal Kumar Velayudhan Atanu Adhikari
Naveen C. Amblee Omkumar Krishnan Joshy Joseph

ORGANIZATIONAL BEHAVIOUR AND HUMAN RESOURCES
People management is the bottom line of the success of every organization. Organizational life requires
employees to coordinate and collaborate with a diverse group of individuals. The ability to collaborate,
motivate, and lead with a blend of functional expertise is of paramount importance for managerial success.
The OB & HR area of IIMK offers students the opportunities to develop these critical skills in the classroom
and beyond. The area by offering a variety of courses, prepares the students for a variety of career in general
management, human resource management, and consulting. Some of the topics focused by the area, which
are relevant for the tomorrow’s managers are knowing self and others, understanding group and team
dynamics, structure of the organization, leading organizational change, motivation, strategizing business
though HR as the business partner, managing the organizational life cycle of an employee by application
of HR tools and techniques, being compliant by abiding by the laws of the land. The area also conducts
exclusive leadership workshop for all the post-graduate students to lay a solid foundation for the future
leaders.
The OBHR faculty is comprised of individuals with expertise in human resources, talent management,
groups and teams, and leadership. Members of our faculty have carved a niche for themselves by winning
awards for research and teaching and they continue to innovate new ideas in the fields of Organizational
Behavior and Human Resource Management.

Manish Kumar Managerial support for development and
Hemang Jauhari turnover intention: Roles of organizational Journal of Organizational
2018
Ashish Rastogi support, work engagement and job Change Management
Sandeep Sivakumar satisfaction
Ashish Rastogi
Surya Prakash Pati Work disengagement among SME workers: Benchmarking: An
2018
Jitendra Kumar Dixit Evidence from India International Journal
Pankaj Kumar
Ashish Rastogi
Surya Prakash Pati Student engagement in Indian context:
International Journal of Work
Pankaj Kumar UWES-S validation and relationship with 2018
Organization and Emotion
Jitendra Kumar Dixit burnoutand life satisfaction
Sudeepta Pradhan

Ashish Rastogi
Causes, Contingencies, and Consequences
Surya Prakash Pati Human Resource
of Disengagement at Work: An Integrative 2018
Krishnan, T.N. Development Review
Literature Review
Satish Krishnan
Globalization routes: The pursuit of
Jacob Vakkayil
conformity and distinctiveness by top Management Learning 2017
Debabrata Chatterjee
business schools in India
Anamika Sinha Professionalizing religious family-owned
South Asian Journal of
Jatin Pandey organizations : An examination of human 2017
Management
BijuVarkkey resource challenges
Managing emotional labor for service Human Resource Management
Jatin Pandey 2018
employees: A HRM based approach International Digest
Manjari Singh
Jatin Pandey
Indian Journal of Industrial
Shrihari Sohani Job Points Model 2018
Relations
Jatinder Jha
Biju Varkkey
Aparna Venugopal
Identifying the focal role of top management
Krishnan, T.N. Management Decision 2018
paradoxical cognition inambidextrous firms
Manish Kumar
Career progression of female talent: Issues National HRD Network
Krishnan, T.N. 2017
and challenges Journal
Girish Balasubramanian Industrial Relations Situation in India: A
Japan Labour Issues 2017
Manoranjan Dhal Report
Priya Nair Rajeev India’s mandatory CSR policy: implications
Business Governance and 2017
Suresh Kalagnanam and implementation challenges
Ethics
Kumar, M., Jauhari, H., Rastogi, A., & Sivakumar, S. (2018). Managerial support for development and
turnover intention: Roles of organizational support, work engagement and job satisfaction. Journal of
Organizational Change Management, 31(1): 135-153.
Purpose– The purpose of this paper is to integrate learnings from social exchange theory, organization-
al support theory and JD-R model to explore the relationship among support for development, work
engagement (WE), job satisfaction (JS) and turnover intention (TI). It was hypothesized that the re-
lationship between managerial support for development (MSD) and TI would be explained through
organizational support for development (OSD), WE and overall job satisfaction (OJS).
Design/methodology/approach – A cross-sectional survey on a sample of 5,088 service industryemploy-

ees undergoing organizational change and working in the business-to-business context was employed.
Reponses were analyzed using IBM® SPSS® AMOSTM 20.
Findings– The findings were along the hypothesized lines. The study found support for mediation by
OSD, WE and OJS, respectively of MSD and TI relationship. Similarly, the mediation of MSD-OJS-
relationship by OSD and WE, respectively were also supported. Furthermore, OSD mediated there-
lationship between MSD and WE; while the relationship between OSD and TI was mediated by WE
and OJS, respectively and additionally, the OSD-OJS relationship was mediat-
ed by WE. Lastly, the mediation of WE-TI relationship by OJS was also supported. There-
fore, the sequence of MSD-OSD-WE-OJS-TI partial mediation model was supported.
Research limitations/implications – While the sample size (n ¼ 5,088) is large, the respondents belong
to one business unit of an organization, constraining generalizability. Additionally, the study is limited
by cross-sectional design. Finally, the study was restricted by the choices of perceptual measures of study
variables and non-quantitative evaluation of discretion/job demand.

Originality/value– Using learnings from multiple theories, the present study examined the rolesof two
sources of support for development (organizational and managerial) and two job-related states(WE and
JS) in relating with TI. Interestingly, all the expected relationships were true in a contextsignifying the
discretionary nature of organization. Further, testing of alternate models gives additionalcredence to the
findings.
Rastogi, A., Pati, S.P., Dixit, J.R., & Kumar, P. (2018) Work disengagement among SMEworkers: evi-
dence from India, Benchmarking: An International Journal, 25(3): 968-980.
Purpose – The purpose of this paper is to examine the two alternative theoretical explanations of disen-
gagement at work. Following the job demands-resources (JD-R) perspective, the relationship between
job complexity and disengagement is tested. In accordance with the process model of burnout, the as-
sociation between exhaustion and disengagement is examined. The paper also examines conservation
of resources (COR) as an integrative framework as far as the moderating role of resilience in both these
relationships is concerned.
Design/methodology/approach – Survey-based quantitative methodology was followed. A total of138

employees of an agro-processing unit in North India were surveyed, and 119 usable responses were
obtained. Besides the constructs of interest, the questionnaire also sought responses on the relevant
demographic variables.
Findings– Both job complexity and exhaustion predicted disengagement at work. However, contrary
to a negatively hypothesized relationship between job complexity and disengagement, a positive as-
sociation was found. Resilience was found to be negatively moderating exhaustion-disengagement
relationship. No influence of resilience was found on the complexity-disengagement association.
Research limitations/implications– The findings could be specific to the sample and to India. Caution-
should be exercised while generalizing. Future researchers should validate the findings across contexts.
Practical implications– The results suggest that complexity may not necessarily be perceived as a
resource. Hence organizations must invest in training and skill development programs for their work-
ers. Further, managers should assess resilience as an important component while selecting workers.
Originality/value – Contrary findings vis-à-vis job complexity and disengagement could have implica-
tions for the JD-R perspective. Further, this research integrates alternative explanations of disengage-
ment employing the COR framework.
Rastogi, A., Pati, S.P., Kumar, P., Dixit, J.K., & Pradhan, S. (2018) Student engagement in Indian context:
UWES-S validation and relationship with burnout and life satisfaction, International Journal of Work
Organization and Emotion, 9(1), 89-106.
The student version of Utrecht work engagement scale (UWES-S) is increasingly being employed to as-
sess student engagement without sufficient evidence for its validity, reliability and generalizability. This
research seeks to investigate the psychometric properties of UWES-S in the Indian context. Two studies
are reported. Study 1 (N = 207) investigates the 14-item UWES-S for factorial and convergent validity,
and internal consistency. Study 2 (N = 279) revalidates findings from study 1 and examines relationships
with burnout and life satisfaction. The three-factor morphology of UWES-S stands validated across both
the studies. Evidence for convergent validity and internal consistency has been provided. The research
also proposes a nine-item version of UWES-S based on psychometric properties and item analysis. Fur-
ther, student engagement is found to be negatively associated with student burnoutand positively related
to student life satisfaction. This research has a few limitations. Data for analysis has been obtained only
from management students. Further, predictive validity has been tested with burnout and life satisfac-
tion only
Rastogi, A., Pati, S.P., Krishnan, T.N., & Krishnan, S. (2018). Causes, Contingencies, and Conse-
quences of Disengagement at Work: An Integrative Literature Review, Human Resource Development
Review,17(1): 62-94.

Disengagement at work is proving to be a source of continued trouble for business organizations. Var-
ious estimates suggest that in excess of 70% of the workforce is either passively or actively disengaged,
which in turn subjects the organizations to enormous financial burden. Regretfully, this problem has not
found sufficient intellectual resonance in the academia. Therefore, employing conservation of resources
(COR; Hobfoll, 1989) as the guiding theory, in this research, we conduct an integrative literature review
to consolidate the extant approaches to disengagement at work. Apart from explaining the construct, we
also identified its antecedents, moderating influences, and outcomes. Implications for human resource
development (HRD) research and practice have been discussed. We believe that such an attempt is likely
to encourage an informed debate on the subject in the academic domain, while helping practitioners
identify actionable interventions.
Vakkayil, J., & Chatterjee, D. (2017) Globalization routes: The pursuit of conformity and distinctiveness
by top business schools in India, Management Learning, 48(3): 328-344
In this article, we examine how leading business schools in India orient themselves locally and globally
while pursuing conformity and distinctiveness. We expect that these dynamics are particularly com-
plex in ‘emerging’ economies such as India where liberalization and subsequent economic resurgence
have led to more intense global exposure for business schools. By exploring changes in the way these
responses are applied over time, we identify four globalization routes in the field. Furthermore, we show
that these routes make up two broad zones of global–local interaction. In one, we point to the ability of
global practices to serve both global and local compulsions, leading to the diffusion of global norms and
practices. In the other, we point to how inherent paradoxes lead to possibilities for moderate and radical
global distinctiveness.
Pandey, J., Varkkey, B. & Sinha, A. (2017). Professionalizing religious family-owned organizations: An
examination of human resource challenges, South Asian Journal of Management, 24(2): 7-24.
Transformation of the Human Resource (HR) function from the traditional to a modern and profession-
al one continues to be a challenge for most family-owned organizations. This paper discusses the tradi-
tional HR practices followed in an Indian religious family-owned organization, the actions taken during
the transformation process of professionalizing the firm and the challenges faced by the newly recruited
HR head while executing this process, along with the change management schema adopted for profes-
sionalization. During this process, deeply-rooted traditions prevalent in the firm had to be a balanced
with a need for modernization. A steady approach with small steps at a time–rather than a radical trans-
formation at a fast pace–was adopted for the sachange process. The intention of the professionalization
process was not to harm or do away with the inherent good people–management practices that already
existed but build upon them. At the same time, practices and styles had to be changed, and concerns of
employees addressed. The paper also brings forth the impact of owner/promoter’s religious beliefs on
the organizational and also opens avenues for future research on the relatively unexplored domains of
religion and management. We discuss a three-pronged plan comprising of overall strategy development,
tuning the HR systems to meet transformation goals and building a new professional culture. The paper
adds to the existing theory and practice by proposing the secularization matrix for managing transfor-
mation in such organizations.
Pandey, J. (2018) Managing emotional labor for service employees: A HRM based approach, Human
Resource Management International Digest, 26(4): 1-4.
Purpose: This paper aims to describe strategies for human resource managers in dealing with job roles
that involve use of emotional labor as part of service delivery
Design/methodology/approach: The paper suggests improvements in the four processes of recruitment

and selection, compensation management, training and development, and performance management to
adapt to the needs of employees who perform emotional labor in their job roles
Findings: The findings show that many interventions can be designed to help these workers; one of the
key to these interventions is the recognition of emotional labor as being “affective job demand.” Select-
ing, rewarding, developing, and evaluating individuals with competencies requires to perform emotion-

al labor can aid service organizations in enhancing their human capital for the long run.
Originality/value: The paper brings forth the importance of emotional labor in organizations and how
it can be effectively managed.
Singh, M., Pandey,J., Sohani, S., Jha, J., & Varkkey, B. (2018) Job Points Model, Indian Journal of
Industrial Relations, 53(4): 711-716
As part of the mandate for 7th Pay Commission, our mandate was to find comparative worth of jobs
at different levels across government, PSUs and the private sector. We developed multiple models to
evaluate the comparable worth of jobs and corroborate our assessment. The model we present in this
research note, referred to as “Job Points Model”, alludes to one such model. This Model is developed and
tested across 40 job roles from all levels of government, PSUs and private organizations. Evaluation of
jobs utilizing this model was one of the inputs to our overall assessment of the comparable worth of jobs.
Venugopal, A., Krishnan T.N., & Kumar, M. (2018). Identifying the focal role of top management para-
doxical cognition inambidextrous firms, Management Decision, 56(1): 47-63.
Purpose– Past studies have associated top management’s paradoxical cognition and actions with the
ambidextrous performance of firms. Compared to large firms, the top management members of small
firmsplay a focal role in resolving the paradoxical tensions of explorative and exploitative innovation
strategies.
Anchored in the upper echelons perspective, the purpose of this paper is to explore the influences of two
topmanagement team (TMT) processes on organizational ambidexterity: TMT behavioral integration
andTMT involvement in small and medium enterprises (SMEs).
Design/methodology/approach– The research is set in the context of 78 hi-tech SMEs across IT, bio-
tech,and electronics industry. Multiple responses were collected from each firm. The authors used hier-
archicalregression analysis to test the hypotheses.
Findings– The findings from this paper demonstrate that the process of TMT behavioral integration
enhances organizational ambidexterity. However, the results show that neither the top management’s
involvement, nor the interaction of the top management’s involvement with the behavioral integration
of aTMT, enhances organizational ambidexterity.
Research limitations/implications– The limited examination of two TMT processes has restricted the
scope of this paper. The study has also been unable to measure paradoxical cognition in the TMT ob-
jectively and without proxy measures. Originality/value – The results from this study add to the exist-
ing literature on paradoxical cognition, ambidexterity, and behavioral integration. The results from this
study also lend support to the upper echelons perspective. Further, the findings from this paper present
significant practical implications by throwing light on the senior team processes necessary for small am-
bidextrous firms in emerging economies. The volatile and rather unpredictable nature of emerging econ-
omies underscore the relevance of examining the facilitating conditions of small ambidextrous firms in
these countries.
Krishnan, T.N. (2017) Career progression of female talent: Issues and challenges, National HRD
Network Journal, 10(4): 66-71.
Talent management of women is an area of interest for organizations globally and specially in India. This
article highlights the case for gender diversity and some of the barriers to women’s advancement through
both secondary and qualitative research findings. We also suggest initiatives that both organizations and
women managers can undertake to support and complement each other in facilitating career develop-
ment of women managers. We discuss practical steps that different stake holders can initiate based on
research findings.
Balasubramanian, G., & Dhal, M. (2017) Industrial Relations Situation in India: A Report, Japan Labour
Issues, 1(3).

Labour forms an important part of any economic activity and since earliest times there has been some
sort of competition between labour and capital for superiority. Systematic collectivization was a natu-
ral fall out of the struggle between the labour and capital. It was long believed that collectivization of
workers followed the business cycle. However, geographical idiosyncrasies have been observed in such
patterns of collectivization. For example, Africa has been plagued by serious issues like war, extreme
poverty, hunger, AIDS epidemic; political turmoil, colonization and presence of largescale unaccount-
ed informal sector (see Phelan, 2006; Visser, 2003). Unions in Asia have relatively less socio-economic
influence in the policy level decisions in comparison to their European counterparts. Asia offers all
possible combinations of factors like globalization, structural change in employment, decreasing share
of public employment, increasing mobility of both capital and labour, problem of immigration and in
general resistance to unions by employers (see Das, 2000; Kuruvilla, Das, Kwon, and Kwon, 2002; Lee,
2005). Europe too has its idiosyncrasies. Common explanations for trade union decline have been the
decreasing share of public employment, work force diversity, shift towards the service sector, increasing
mobility of labour degeneration of sectoral bargaining, the erosion of Ghent system and change in at-
titude towards unions (Addison, Bryson, Teixeria, and Pahnke, 2011; Blaschke, 2000; Bockerman and
Uusitalo, 2006; Schnabel and Wagner, 2007). Governments and international agencies like the ILO inter-
vene to ensure that minimum standards are maintained. Thus, labour policy is the result of the economic
activity, the role played by the respective governments, the legal institutions, the collective bargaining
institutions, the historical influences and the cultural influences.
Rajeev, P.N. & Kalagnanam, S (2017). India’s mandatory CSR policy: implications and implementation
challenges, International Journal of Business Governance and Ethics, 12(1): 90.
The increasing emphasis on social responsibility across the world is not new (Warhurst, 2005) and many
countries require companies to disclose information about their environmental, social and employee-re-
lated impact, as well as their diversity policy (The Hauser Institute, 2015). India took CSR to the next
level by mandating it for all companies through the recently introduced Section 135 in the Companies
Act (2013). The provisions of the section require companies to establish a CSR committee consisting
of three members of the Board of Directors to develop a CSR policy and review the CSR activities and
prepare periodic reports. The above mentioned CSR infrastructure therefore necessitates significant ca-
pacity building within companies. With respect to implementation, companies may channel their re-
sources through qualified nongovernmental organisations (NGOs). Consequently NGOs will also re-
quire significant capacity building. In this paper we identify the implications of the new guidelines that
are worthy of consideration; these implications are for companies that meet the criteria to and therefore
must comply with the provisions contained in Section 135, the organisations (including NGOs) that will
implement the activities and other general implications. Furthermore the paper suggests mechanisms by
which several of these challenges can be met and managed.
The Combined Impact of Cross-Cultural Training
Jacob, M. Business Review India
Approaches on Expatriate Adjustment.
Pandey, J. Emotional Labour of Rural Women in Difficult
International Journal of Work
Singh, M. Geographies of an Emerging Economy: Narratives of
Organization and Emotion
Sohani, S.S. Community Health Care Workers of India
Managing Employee Surplus: The cats, rats, camels and
Pandey, J. Strategic HR Review
elephants of strategic downsizing matrix
Impact of Religion-Based Caste System on the
Pandey, J.
Dynamics of Indian Trade Unions: Evidence From Two Business & Society
Varkkey, B.
State-Owned Organizations in North India

Qualitative Techniques for Workplace
Deductive Approach to
Pandey, J. Book Data Analysis. IGI Global (formerly Idea 2018
Content Analysis
Group Inc.), Page no’s 145-169

Creativity in Financially Constrained
Jacob, M. British Academy of Management, Warwick,
Organizations: The Role of Organizational 2017
Chatterjee, D. September 5-7
Search
Jacob, M.
Creativity In Financially Constrained
Chatterjee, D. PAN IIM World Management Conference,
Organizations: The Role Of Environmental 2017
Kumar, M. IIM Lucknow Noida, Dec 14-16
Turbulence
Upadhyayula, R.S.
Paul, A. Career progression of women in the Indan
6th Workshop on talent management,
Scullion, H. IT Sector: Matching talent management 2017
Barcelona, Spain, October 2-3
Krishnan, T.N. practices and employee perspectives
Scullion, H. Talent Management in Small and
15th International Human Resource
Krishnan, T.N. Medium Enterprises : A Review and 2018
Management Conference, June 13 – 15
Augustyn, M.M. Research Agenda
Pandey, J. Religious Coping of Widows: Narratives Biennial Indian Academy of Management
2017
Gupta, M. from Vrindavan, India Conference, Indore, Dec 17-20
Pandey, J. Leakage in Labor Pipeline of Women IT PAN IIM Conference, IIM Lucknow,
2017
Sohani, S.S. Employees in India. Dec 14-16
Pandey, J.
Promoting health in rural India:
Singh, M. Academy of Management Meeting, Chicago,
Enhancing job performance of health 2018
Varkkey, B. Illinois. USA, August 10-14
activists
Mavalankar, D.
Making them stay - Arresting work
Srutismara, P.
alienation and attrition of early career 3rd International Conference on
Pati, S.P.
professionals in Indian BPO sector: the Organization and Management,Abu Dhabi 2017
Rastogi, A.
role of organization support and U.A.E. November 19-20
Kumar, P.
supervisor support.
Beneficiary contributions to the
micro-foundations of the social
Rajeev, P.N. European Group for Organizational Studies,
organizations for mitigating 2017
Joy, S. Copenhagen, July
inequality: Insights from Kudumbashree,
Kerala
It is only women’ to ‘it is women’: A
Rajeev, P.N. Annual Meeting of the Academy of
legitimacy process model for reducing 2017
Joy, S. Management, Atlanta, USA, August
inequality.
Rastogi, A.
Disengagement at work: 77th Annual Meeting of Academy of
Pati, S.P.
A conservation of resources Management,Atlanta, Georgia, U.S.A. 2017
Krishnan, T. N.
perspective. August, 04-08.
Krishnan, S.
Subramanian, B.
Institutional Complexity and Alternative British Academy of Management, Warwick.
Chatterjee, D. 2017
Organizations: An Exploratory Study September 5-7
Jacob, M.

Is India ready for the fourth
Dhal, M. Popular press People Matters, June10 2018
Industrial Revolution?
Trade Union Strategy and 2nd JILPT Tokyo
Responses to Changes in Comparative Labour
Dhal, M. Invited Talk 2018
Employment Structure and Policy Seminar, Tokyo,
Forms in India March 28-29
Krishnan, T.N. Recruiting and retaining talent Popular press Tyre Asia, April-May 2018
Pedagogical Approaches in Friedrich-Schiller-
Nair, U.K. the MBA Classroom - Sharing Invited talk Universität 07743 Jena, 2018
Indian Experiences Germany, January 24
Concerns & Considerations Friedrich-Schiller-
Nair, U.K. on Leadership A Comparative Invited talk Universität 07743 Jena, 2018
Study of India and Germany Germany, February 7
Invited talk on ICCR India lec-
Impressions on Leadership: ture Supported by The Indian Astoria Hörsaal, Unterm
Nair, U.K. Select Episodes from the Life of Council for Cultural Relations Markt, 07743 Jena 2018
Mohandas K. Gandhi Embassy of India, BerlinFried- April 20
rich-Schiller-Universität Jena
Human Capital,
Pandey, J. Unions in the IT/ ITES sector Popular Press 2017
December
SESSION CHAIRS
AUTHOR TITLE YEAR
Doctoral Colloquium, Biennial Indian Academy of
Pandey, J. 2017
Management Conference, IIM Indore, December
Behavioral Studies, and Career Development in
Pandey, J. 2017
HRM, PAN IIM Lucknow, December
WORKING PAPERS
AUTHOR TITLE YEAR

Shrivastava, R.
Pati, S.P. Validation of a Quick Engagement Inventory (QEI-9) 2017
Kumar, P.
Challenges of trade union in Japanese automobile sector in the liberalized
Dhal, M. 2018
economy
Dhal, M. Non-regular workers in Japan: issues and challenges of new economic order 2018
Labour management relationship among non-regular workers in Japanese
Dhal, M. 2018
automobile sector
Dhal, M. Labour Stand: The face of precarious construction workers in India 2018
Mahapatra, M. Can meaningful work mitigate the impact of technostress creators? Evidence
2018
Pati, S.P. from India

Shrivastava, R., Pati, S. P., & Kumar, P. (2017). Validation of
a Quick Engagement Inventory.(QEI-9)
IIMK/WPS/243/OB&HR/2017/27
The nine items Utrecht Work Engagement Scale (UWES-9,

Schaufeli, Bakker & Salanova, 2006) is arguably the most
popular instrument in academic literature for assessing the
construct of work engagement. However, several limitations
of the measure have come to light, especially on its factor
structure and construct validity. In response to these lim-
itations, through this research we attempt to develop a nine
item measure of work engagement named Quick Engage-
ment Inventory (QEI-9). Towards that three studies are re-
ported. We found acceptable evidence for convergent validity, discriminant validity, nomological validity
and internal consistency reliabilities of the measure. The relevance and limitations of this work is also
discussed.
Dhal, M. (2018). Challenges of trade union in Japanese automobile sector in the liberalized economy.
IIMK/WPS/270/OB&HR/2018/14
Trade unions across the world are facing the challenges of decrease in density, affirmative HR policy by the
management to establish direct contract with the workers, reducing employment size of regular workers,
and the threat of outsourcing. On the other hand the trade union leaders have failed to identify themselves
as a strategic partner in the business leading the avoidance attitude of management considering them
as a hindrance to business. The workers also now know that they are knowledge workers and capable of
self-management. The government keep trying to deregulate the labour law in order to facilitate the busi-
ness. Against this backdrop this study was conducted among the trade union leaders of two large scale
automobile manufacturing organizations in Japan and also covers the response of the Japanese Automobile
Workers Union. The focus group qualitative data was transcribed by using transcriberpro and coded by
following a thematic coding method and analyzed by using Atlas.ti. Trade unions were found to face the
challenges of maintaining the ratio between regular and non-regular employment, catering to the disparity
between regular and non-regular employees, retaining the entrusted workers, retaining the indirect work-
ers, transfer of productivity and hitting the bar of productivity. This study also explores the attitude of the
union leaders towards management as well as towards the non-regular employees. The paper has implica-
tions for not only the policy makers of Japan but also all the management and trade unions of all developed
nations to shape their future. While the industrial relations climate has facilitated the union-management
co-operation moderated by the closed shop unionism, the modern unions also found to face the threat of
shifting the production to other developing country. Unions are also compelled by the economic environ-
ment to cooperate in terms of productivity and robotization but fear to hit the productivity bar.
Dhal, M. (2018). Non-regular workers in Japan: issues and challenges of new economic order. IIMK/
WPS/271/OB&HR/2018/15
Globalization has become repressive on the labour and recessions have led to non-standardization of work.
Non- regular workers have become a feature of every economy in order to manage the flexibility of the
market. Automobile sector in Japan is an ample example of seamlessly using different forms of non-regu-
lar workers including the fixed term contract to dispatched workers. But, be it the Lehmen shock or great
earthquake of Japan, this is the portion of the labour market which is required to take the burn. These
non-regular workers are part of core production, and expected to improve the productivity without in-
creasing the labour cost and even being treated not as a part of the work family. This study is a qualitative
approach to explore the standards of non-regular workers working in Japanese automobile sector. The
interview response includes the management and union representatives from two large-scale automobile
companies and the leaders from automobile workers union and national federation. The study found some

positive steps by both employers as well as union in terms of maintaining the employment contract,
providing training to the non-regular workers, creating opportunity for regularization of employment.
However, it was also found that the inequity still exist between the regular and non-regular workers. This
study will help the policy makers, managers and union leaders in preparing their course of action to deal
with the challenges of non-regular workers.
Dhal, M. (2018). Labour management relationship among non-regular workers in Japanese automobile
sector. IIMK/WPS/291/OB&HR/2018/35
Across the globe, the percentage of non-regular workers is on the rise and their working conditions and
labor rights are often a source of controversy particularly in automobile industry which is the one of
the world’s most representative industry for use of non-regular workers. Japanese labor market exhibits
some distinct features such as long employment tenure and strong employer employee relationship.
However, the proportion of regular employment in Japan has fallen to 64.8% in 2012 from 80% in 1980s.
The proportion employees working in non-regular employment as of 2012 include part-timers – 17.2%,
those doing side jobs – 6.8%, Contract employees and temporary employees – 6.8%, and dispatched
workers 1.7%. This change in employment pattern and most of these non-regular workers being out of
the preview of trade union have posed a serious challenge to the labour management relationship in Ja-
pan. This qualitative study is based on two case studies facilitated through semi structured, open ended
questions and supported by observation report on field visit to three large automobile factories in Japan.
The sample covers union and management representative from two factories as well as union leaders
from Japan Automobile Workers Union (JAW). The data was analyzed by using Atlas-ti through line by
line coding and presenting a network view in order to find the grounded theory. The union leaders were
found to face the new challenge of dealing with disparity between fulltime and non-regular workers,
maintain healthy working condition for them and engaging and retaining haken and entrusted workers.
However, the union has continued to follow cooperative labour management relationship while bring-
ing the new issues under the umbrella of spring negotiation. Though, management struggle to meet the
competitive cost, but found to be committed to a cooperative labour management relationship by avoid-
ing lay off even during the worst years of recession. Union is losing its power and have adopted the path
of compelled cooperation whereas management has also taken the help of progressive human resource
practices while maintaining a healthy industrial relations climate. This study has policy implications
for management as well as trade union federations in automobile sector. This learning can also help the
actors of industrial relations not only in Japan but also the business in subsidiary locations for creating a
cooperative labour management relationship.
Dhal, M. (2018). Labour Stand: The face of precarious construction workers in India. IIMK/WPS/292/
OB&HR/2018/36
As per India Labour and Employment Re-

port, 2014 an overwhelmingly 92 per cent of
workers in India are engaged in informal em-
ployment and a large majority of them have
low earnings with limited or no social protec-
tion. India has 36.12 million workers working
in construction sector. The state of Orissa in
which the study was conducted employs 1.4
million of such employees who work in this
informal construction sector. Lack of prop-
er job availability, poor policy measures and
minimal support from trade unions have led
these labourers to flock together in a particu-
lar place on early morning every day in order
to find a wage provider for them. It’s a sale of
labour for the day where the workers stand
and make themselves available for a day to be hired by contractors or individual house owners. These
places are known as ‘labour stand’, a stop for finding daily labourers which is new to the literature. Bhu-

baneswar, the capital city of Orissa houses the second largest labour stand of the country and supplies
around 100,000 workers everyday as per the trade unions engaged in their welfare. While the regis-
tered workers are covered under the welfare scheme formed under the building and other construction
workers (regulation of employment and condition of services) Act, 1996, the state data shows a regis-
tration of a mere two percentage of those workers2. Though the government is collecting cess at the rate
of one percent of the total project cost as per the building and other construction workers welfare cess
act, 1996, the expenditure of the fund for the benefit stands at a mere 0.01%3. The paper is based on a
field study by analyzing the transcribed records of observation by researcher, field interaction with 84
respondents and 118 still photographs. The data was analyzed by using the atlas.ti qualitative analysis
software by adopting open thematic coding and later developing categories and hierarchy and doing
comparative analysis. While the labourers were found to be from different social background but from
one particular regionwhich is frequently affected by natural disaster. They are challenged by non-avail-
ability of regular work, shortage of food, burden with larger family size, social evils of living in a slum
and on and above harassed by goons as well as contractors with minimal support from trade union
and government. Location of labour stand, skill level and possession of tool has helped in getting job
for the labourers. The surprising similarity was found between workers and the contractors in terms of
lack of awareness, financial difficulties, harassment by owners, and no support from trade union and
government. Though the government has a law and various schemes it has failed to reach out to the
beneficiaries. One among the four unions with a developmental approach was found to be taking few
measures which are insufficient keeping the size of the labour force. The study analyses the existing
policy and also proposes recommendations for the government and the trade union.
Mahapatra, M., & Pati, S.P. (2018). Can meaningful work mitigate the impact of technostress creators?
Evidence from India. IIMK/WPS/258/OB & HR/2018/02.
Although prior research has examined the influence of technostress creators on various job out-
comes, insights into the influence of meaningful work on the perceptions of individual technostress
creators and their impacts on job outcomes are rather limited. In this research, using the lens of Job
Demand-Resource (JD-R) framework, we investigate the mitigating influence of meaningful work on
the relationship between technostress creators and burnout. We also examine if burnout mediates the
relationship between technostress creators and turnover intention. We situate the research in India, one
of the fastest growing economies in the world. Analyzing data collected through an online survey that
was administered to professionals who regularly use information and communication technologies
(ICTs) for their work, we found encouraging pieces of evidence for our hypotheses. Specifically, our
findings revealed that burnout mediated the relationship between techno-insecurity and turnover in-
tention, while meaningful work dampens the positive relationship between techno-overload and tech-
no-uncertainty with burnout. The contributions of the study to theory and practice are also discussed.

Author (s) TITLE DETAILS Year
Pandey, J. Juniper Products Company – Politics in
ET Cases, July 2018
Goswami, A. Teams
Pandey, J., & Goswami, A. (2018) Juniper Products Company – Politics in Teams,
ET Cases OB-1-00067.
This case introduces the concept of organizational politics and what are the factors that promote po-
litical behaviours in organizations. The core issues of the case are the individual and team level factors
that promote political behaviours in organizations. The case describes in detail how a project team,
formed under a self-serving manager, initially performs well but how the team dynamics change over the
course of time as groupism develops within the team. It further delves into the nuances of performance
appraisal and the parameters for measuring success, which in turn breeds political behavior amongst
employees. This office politics results in some of the team members getting disenchanted with the project
assignments and thereby lagging behind other team members. Juniper Products Company, based out of

Bengaluru, is an IT-enabled Services (ITeS) provider for Solar Pharma Company based in the United
States. The former bags a project from the latter, wherein the senior management is of the opinion that
high performance in their deliverables may lead to repeat business from the client, as well as open up
a new portfolio to acquire projects of similar nature from that industry vertical. A team that bonded
so well in the initial phases, calling itself a ‘family’, frittered away into fragments as certain employees
formed a group and targeted a few others in order to outshine. The case throws light on how the team
members displaying high political behavior justified their attitudes and actions, and how the manager,
who’s ‘ideally’ expected to be poised and unbiased, legitimized them in the name of performance. The
team dynamics have been overlooked, exposing the hollowness in the appraisal system, wherein some
became victims of corporate political nexus. It results in a bad experience for some employees and in-
creases chances of talent attrition. The HR manager is in a dilemma over how to manage the situation.
Pedagogical Objectives
FELLOWSHIPS AWARDS HONOURS
Author Title Year

Received the best paper award for the paper titled “Creativity in Financially
Jacob, M.
Constrained Organizations: The Role of Organizational Search” at British Academy 2017
Chatterjee, D.
of Management Conference held at University of Warwick, United Kingdom.

Krishnan, T.N. IIM Kozhikode Society & Management Review Managing Editor
FACULTY ORGANIZATIONAL BEHAVIOUR AND HUMAN RESOURCES
Debashis Chatterjee K. Unnikrishnan Nair T. N. Krishnan Debabrata Chatterjee
Manoranjan Dhal Surya Prakash Pati Priya Nair Rajeev Jatin Pandey

QUANTITATIVE METHODS AND OPERATIONS MANAGEMENT
QM & OM Area comprises faculty with expertise in two key disciplines: Decision Sciences (Quantitative
Methods (QM)) and Decision Making within the realms of Operations Management (OM) and Supply
Chain Management (SCM). In particular, the area is concerned with teaching and research on designing,
managing and improving systems and processes related to Operations and Supply Chains with the aid
of tools and techniques in decision sciences such as Data analysis, Optimization, Stochastic processes,
Inventory theory, Game theory, Queuing Theory, Simulation, to name a few. The research issues addressed
by faculty members are diverse and include developing new techniques or improving existing techniques
in Statistical Process Control, Acceptance Sampling, etc. apart from advancing the theory and practice in
the areas of OM and SCM with a special focus on Project management, Service operations management
(in diverse sectors such as health care, education), Process improvement (using Lean thinking, Six Sigma)
and Logistics and Supply chain Management (with a focus on humanitarian supply chain, Reverse logistics,
agro supply chains)

A Rajeev
Rupesh Kumar Pati Evolution of sustainability in supply chain
Journal of Cleaner Production 2017
Sidhartha. S. Padhi management: A literature review
Kannan Govindan
Shivam Gupta
Milind Dawande Distressed Selling by Farmers: Model, Production and Operations
2017
Ganesh Janakiraman Analysis, and Use in Policy Making Management FT 50 Journal
Ashutosh Sarkar
Narayanamurthy- Is the hospital lean? A mathematical
Gopalakrishnan model for assessing the implementation Operations Research for Health Care 2018
Anand Gurumurthy of lean thinking in healthcare institutions
Narayanamurthy-
Gopalakrishnan
Assessing the readiness to implement lean International Journal of Production
Anand Gurumurthy 2018
in healthcare institutions – A case study Economics
Nachiappan Subramanian
Roger Moser

Narayanamurthy - Revisiting the critical failure factors of International Journal of
Gopalakrishnan ERP to explore their relationships – an Manufacturing Technology and 2017
Anand Gurumurthy ISM based approach Management
Coordination Quality Index: A metric
Lijo John International Journal of Intelligent
for measuring the quality of coordination 2018
Anand Gurumurthy Enterprise
efforts in humanitarian supply chain
Sajan T. John
Rajgopalan Sridharan Multi-Period Reverse Logistics Network
Applied Mathematical Modelling, 2018
Ram Kumar P.N. Design for Used Refrigerators
Mohan Krishnamoorthy
Sajan T. John
Reverse logistics network design: A case International Journal of Advanced
Rajgopalan Sridharan 2018
of mobile phones and digital cameras Manufacturing Technology
Ram Kumar P.N.
Shovan Chowdhury A new lifetime distribution with International Journal of Quality &
2017
Asok K. Nanda applications in inventory and insurance Reliability Management
Amarjit Kundu Ordering properties of sample minimum Statistics- Journal of Theoretical and
2018
Shovan Chowdhury from Kumaraswamy-G random variables Applied Statistics
Rajnish Kumar Optimal Number of Suppliers to Mitigate
International Journal of Logistics
Sidhartha S. Padhi Supply Disruption: A case of Indian 2017
Systems and Management
Ashutosh Sarkar Locomotive Manufacturer
Sidhartha S.Padhi Quantifying potential tourist behavior in
Tourism Management Perspectives 2017
Rupesh K.Pati choice of destination using Google Trends
Ingmar Zanger
Linking social system failures: A short
Sidhartha S. Padhi Journal of Innovation & Knowledge 2017
note on marriage and firm failure
Stephan M. Wagner
Soumya Roy Estimation of P(X<Y) for generalized
International Journal of Quality &
Biswabrata Pradhan half logistic distribution based on Type-II 2017
Reliability Management
E.V. Gijo censored data
Soumya Roy Inference based on progressive Type I
Communications in Statistics –
E. V. Gijo interval censored data from log-normal 2017
Simulation and Computation
Biswabrata Pradhan distribution
Bayesian optimum life testing plans under
Soumya Roy
progressive Type-I interval censoring Quality and Reliability Engineering 2017
Biswabrata Pradhan
scheme
Sarat Kumar Jena Impact of government incentive on price
Information Systems and Operational
Sarada P. Sarmah competition of closed-loop supply chain 2018
Research
Sidhartha S. Padhi systems
Sidhartha S. Padhi Framework for selecting sustainable sup-
Rupesh Kumar Pati ply chain processes and industries using Journal of Cleaner Production 2018
A Rajeev an integrated approach
Availability Analysis of Regenerator Sys- American Journal of Computational
Thangamani G. 2017
tem Using Markov Process Approach and Applied Mathematics
Rajeev, A., Pati, R.K., Padhi, S.S., & Govindan, K. (2017). Evolution of sustainability in supply chain
management: A literature review, Journal of Cleaner Production, 162: 299-314.
An ever-increasing demand for products and their consumption has put pressure on industrial output
and their supply chains, and that demand has resulted in negative impacts on the environment and so-
ciety. Increasing rates of pollution and environmental calamities caused by industrial production have
urged several researchers and industry experts to work on Sustainable Production and Consumption

issues within the context of Sustainable Supply Chain Management (SSCM). This
paper comprehensively covers the exponential growth of the topic through an evo-
lutionary lens. This article attempts to understand the evolution of sustainabili-
ty issues by analyzing trends across industries, economies, and through the use
of various methodologies. A comprehensive thematic analysis was performed on
1068 filtered articles from 2000 to 2015, highlighting the development and impor-
tance of the body of knowledge. The study proposes a conceptual framework to
classify various factors along the triple bottom line pillars of sustainability issues
in the context of supply chains. An in-depth study is conducted on 190 articles
covering all pillars of sustainability (as per the proposed conceptual framework) on
SSCM. We observe that studies focusing on all three dimensions of sustainability
are comparatively scarce. More focus on industry-specific studies is required be-
cause problems addressing industries that are serious polluters, especially those in
emerging economies, remains largely unaddressed. It is observed that the studies
addressing social issues are scarce, and more focus is required on the measurement
of social impacts along the supply chain. Finally, we propose future avenues to
extend research on the SSCM domain while keeping in mind the need to address
industry specific and economy specific problems from the triple bottom line perspective.
Gupta, S., Dawande, M., Janakiraman, G., & Sarkar, A. (2017). Distressed Selling by Farmers: Model,
Analysis, and Use in Policy Making, Production and Operations Management, 26(10): 1803-1818.
Among the various governmental schemes that support agriculture, support prices have been adopted
by many developing countries. A support price for an agricultural crop is a guaranteed price at which a
governmental entity agrees to purchase that crop from farmers. Despite this surety, a surprising practice
of “distressed” sellinghas been widely observed in practice: Farmers sell a significant portion of their
crops to outside agents at prices much lower than the support price. We build a tractable stochastic
dynamic programming model that captures the salient features of the ground realities—limited as well
as uncertain procurement capacity, high holding costs for the farmers, and lack of affordable creditthat
conspire to induce distressed selling and, consequently, a significant loss of welfare of the farmers. Using
real data on procurement under a support‐price program, we establish the accuracy of our model’s pre-
diction on the volume of distressed sales. Finally, we show how our model and its solution can serve as
a simple and useful tool for policy‐makers to assess the relative impact of the improvements in the main
determinants of distressed sales.
Narayanamurthy, G., & Anand, G. (2018) “Is the hospital lean? A mathematical model for assessing the
implementation of lean thinking in healthcare institutions”, Operations Research for Health Care, Vol. 18,
pp.84-98.
Many academic and practice articles have been published in healthcare operations management liter-
ature documenting the experience of implementing lean thinking (LT) in healthcare institutions. But,
none of them have developed a procedure for assessing the implementation of LT in healthcare in-
stitutions. Lack of assessment procedures make it difficult to evaluate the progress made during the
implementation of LT. The current study attempts to address this gap by developing and demonstrating
an assessment procedure to evaluate the extent of lean implementation in a healthcare institution To
begin with, different lean tenets and elements applied in healthcare institutions were identified through
a literature review. Following it, a Fuzzy-Logic Input Based Healthcare Institution Lean Implementation
Assessment (FLB-HLIA) was developed and deployed in an Indian case hospital to compute “Health-
care Institution’s Lean Implementation Index” (HLII). FLB-HLIA revealed that the case hospital has to
focus on two lean tenets, namely establishing pull system, and seeking perfection, to improve its HLII.
Assessment also revealed the lean elements that the case hospital can focus to upgrade its HLII. HLII
can be used by practitioners to perform intra-benchmarking and inter-benchmarking of healthcare in-
stitutions. Results of FLB-HLIA provide a future action plan for the lean implementation journey of the
healthcare institution by identifying the possible areas of improvement for future.

Narayanamurthy, G., Anand, G., Subramanian, N. &
Moser, R. (2018). Assessing the readiness to implement
lean in healthcare institutions – A case study, Interna-
tional Journal of Production Economics, 197: 123-142.
We develop a lean readiness framework and an assess-

ment methodology to quantify the readiness of health-
care institutions for implementing lean. We use stake-
holder theory and work with a lean
implementation team responsible for process improve-
ment in a healthcare group to develop the framework.
The framework uses fuzzy based input derived from the
stakeholders of the healthcare institution to generate an
overall ranking through ideal solution technique. The assessment method derives input from the read-
iness scores shared by various stakeholders. The ranking suggests future improvement areas to prepare
the healthcare institution for a lean implementation project. We provide an alternative perspective of
assessing the lean readiness of healthcare institutions before beginning a lean implementation project
for both researchers and practitioners. Our research is the first to develop a lean readiness framework for
healthcare institutions and demonstrate it using an assessment technique
Narayanamurthy, G. & Anand, G. (2017). Revisiting the critical failure factors of ERP to explore their
relationships – an ISM based approach, International Journal of Manufacturing Technology and
Management, 31(6).
One of the widely adopted technologies in recent times is the enterprise resource planning, known com-
monly as ERP. ERP transforms organisations as it completely re-engineers the existing business process-
es to achieve significant competitive advantage. But, data shows that 90% of the SAP R/3 ERP projects
run late and outcome of nearly ¾th of ERP projects taken up so far are considered to be a failure or
unaccepted. Hence, a basic research question that is still not properly addressed is “What are the criti-
cal failure factors (CFFs) that needs to be carefully monitored by the companies implementing ERP?”
Another important and unaddressed research question is “How these CFFs are related to each other?”
To answer these questions, published case studies describing the failure of ERP implementation are
reviewed and associated factors that lead to the failure are identified. Apart from this, insights are also
obtained from published research literature on ERP. Interpretive structural modelling (ISM) is applied
to develop a framework capturing the relationships between the identified CFFs. The study concludes by
discussing the research and managerial implications of the framework developed
John, L., & Anand, G. (2018) Coordination Quality Index: A metric for measuring the quality of coordi-
nation efforts in humanitarian supply chain, International Journal of Intelligent Enterprise, 5(1-2)
The effectiveness of the coordination practice has a direct consequence on the performance of human-
itarian supply chain operations and it becomes imperative for the managers to quantify the effective-
ness of the coordination activities. This study aims to provide humanitarian agencies with a tool to
measure effectiveness of its coordination strategies. Coordination quality index (CQI) is introduced as
an aggregate measure of the degree of implementation of various coordination practices carried out.
Furthermore, the application of the proposed methodology is demonstrated in the setting of Chennai
flood relief activities. The results indicate that the overall quality score obtained for coordination during
the Chennai floods was moderate to low. The major reason for the poor coordination was due to poor
information sharing, large diversity of actors and lack of streamlined organisational mandates. It also
found that, though there were efforts to improve coordination, the expected benefits of these activities
were not achieved.
Sajan, J., Sridharan, R., Ram Kumar, P.N., & Krishnamoorthy, M. (2018)Multi-Period Reverse Logistics
Network Design for Used Refrigerators, Applied Mathematical Modelling, 54: 311-331
This paper focuses on the design of a multi-stage reverse logistics network for product recovery. Dif-
ferent recovery options such as product remanufacturing, component repairing and material recycling

are simultaneously considered. Initially, we propose a mixed integer linear programming model – with
a profit maximization objective – for the network design problem. The structure of the product, by way
of bill of materials (BOM), is also incorporated into the proposed model in order to analyze the flow
at component and material levels. Sensitivity analysis is carried out to study the effects of variations in
the values of the input parameters such as product return quantity, unit transportation cost per unit
distance, and unit processing cost. The analysis shows that the design decisions of different facilities con-
siderably change even for 5–20%% variations in input parameter values. This led to the development of
a refined mathematical model which incorporates variations in the different input parameter values over
time. The new model provides a unified design for the entire planning horizon and has been validated
with the design of a used refrigerator recovery network.
Sajan, J., Sridharan, R., & Ram Kumar, P.N. (2018) Reverse logistics network design: A case of mobile
phones and digital cameras, International Journal of Advanced Manufacturing Technology, 94: 615 – 631.
The world is producing electrical and electronic waste (e-waste) more than ever before. According to a
UN study, between 2009 and 2014, the global annual production of electronic waste has been approx-
imately fixed at 42 million tonnes. The improper and unscientific disposal of e-waste is a big threat to
the environment. The purpose of this paper is to develop a mathematical model for the network design
of a multi-product, multi-echelon reverse logistics system. Different recovery options such as remanu-
facturing, repairing and recycling are considered in this study. Based on the residual value of the used
product, the returns are graded into two categories—low product residual value (PRV) and high PRV
returns. Although the process of grading results in additional grading costs, it assists the decision maker
in choosing appropriate recovery option. An integer linear programming formulation is used to model
and solve the problem. Two commonly used consumer electronic goods, mobile phones and digital cam-
eras, are considered for validation. The proposed model determines the optimal number and location of
different facilities to be established. By way of explicit consideration of the product structure, the analysis
is carried out down to the level of components across the different stages of the supply chain. Further,
detailed analysis is performed to determine minimum quantities of high PRV returns for a remanufac-
turing facility to be economically viable. The results provide interesting information about the relevance
of quantum of products with high PRV on the network design decisions. Also, the results underscore the
importance of transportation costs on the overall profitability of the reverse supply chain.
Chowdhury, S., & Nanda, A.K. (2018). A new lifetime distribution with applications in inventory and
insurance, International Journal of Quality & Reliability Management, 35(2): 527-544.
The purpose of this paper is to introduce a new probability density function having both unbounded
and bounded support with a wider applicability. While the distribution with bounded support on [0,1]
has applications in insurance and inventory management with ability to fit risk management data on
proportions better than existing bounded distributions, the same with unbounded support is used as
a lifetime model and is considered as an attractive alternative to some existing models in the reliability
literature. Design/methodology/approach the new density function, called modied exponential- geo-
metric distribution is derived from the exponential-geometric
distribution introduced by Adamidis and Loukas (1998). The sup-
port of the density function is shown to be both unbounded and
bounded depending on the values of one of the shape parameters.
Various properties of the density function are studied in detail and
the parameters are estimated through maximum likelihood meth-
od of estimation. A number of applications related to reliability, in-
surance and inventory management are exhibited along with some
useful data analysis. Findings A single probability distribution with
both unbounded and bounded support which does not seem to
exist in the reliability literature, is introduced in this paper. Paper.
The proposed density function exhibits varying shapes including
U shape, and the failure rate also shows increasing, decreasing and bath-tub shapes. The Monte-Carlo
simulation shows that the estimates of the parameters are quite stable with low standard errors. The dis-
tribution with unbounded support is shown to have competitive features for lifetime modeling through
analysis of two data sets. The distribution with bounded support on [0, 1] is shown to have application in

insurance and inventory management and is found to t data on proportions related to risk management
better than some existing bounded distributions. Originality/value the authors introduce an innovative
probability distribution which contributes signicantly in insurance and inventory management besides
its remarkablestatistical and reliability properties.
Kundu, A., & Chowdhury, S. (2018). Ordering properties of sample minimum from Kumaraswamy-
G random variables, Journal of Theoretical and Applied Statistics, 52(1): 133-146.
In this paper they compare the minimums of two in-

dependent and heterogeneous samples each following
Kumaraswamy (Kw)-G distribution with the same and
the different parent distribution functions. The com-
parisons are carried out with respect to usual stochas-
tic ordering and hazard rate ordering with majorized
shape parameters of the distributions. The likelihood
ratio ordering between the minimum order statis-
tics is established for heterogeneous multiple-outlier
Kw-G random variables with the same parent distri-
bution function.
Kumar, R., Padhi, S.S., & Sarkar,A. (2017). Optimal Number of Suppliers to Mitigate Supply
Disruption: A case of Indian Locomotive Manufacturer, International Journal of Logistics Systems and
Management, 30(1).
Dependencies over supplier for efficient functioning of firms are evident in academic literature as well
as in practice. However, disruption in supplies can hinder the entire manufacturing process. This article
applies a mathematical model through modifying the work of Berger et al. (2004) to determine the op-
timal number of suppliers required under supply disruptions and also used quantity discounts offered
by suppliers on volume purchases. The model is demonstrated by means of an Indian locomotive man-
ufacturer as a case study. We consider supply disruptions due to the probability of occurrence of super,
semi-super, and unique events in the supply chain. Furthermore, the analysis has been extended to study
the semi-super events, in which only a particular region of supplier is affected. Results have shown that
the optimal number of suppliers is three for low cost items and two for the costlier ones. This article will
be helpful for efficient managerial decision making for materials management and purchasing practi-
tioners, besides academicians for better understanding of such concerns.
Padhi, S.S., & Pati, R.K. (2017). Quantifying potential tourist behavior in choice of destination using
Google Trends, Tourism Management Perspectives, 24 : 34-47.
This study uses the Information Processing Approach and the Theory of Planned Behavior of tourists
to extract four time-series constructs from 63 relevant and semantically related keywords on “Kerala
Tourism” using Google Trends data. Analyzing these data helps in formulating various strategies to
boost tourism in a given region and, subsequently, in proposing a structured methodology that applies
different econometric models to predict monthly arrivals of both global and domestic tourists to Kerala.
The output of these models showed significant improvement in prediction of tourist arrivals when using
these constructs in the ARIMAX models. Moreover this study provides a framework for forecasting
tourist arrivals to a destination and helps to predict behaviors influencing tourist destination selection
using Google Trends data. These analyses are expected to guide policy makers in understanding and
making appropriate decisions to deploy resources at potential tourist destination sites to enhance the
potential experience of the tourist.
Zanger, I., Padhi, S.S., & Wagne, S.M. (2018). Linking social system failures: A short note on marriage
and firm failure, Journal of Innovation & Knowledge, 3 (1): 40-43.
This study examined social system failures and sought to identify a plausible mechanism behind these
failures. Stretched exponential distributions were observed for failure of marriages in the US, UK, and
Germany. In addition, the study provides evidence of power laws in the failure of large firms in the US

and worldwide. Summation of stretched exponentials leads to power laws, so an underlying principle
can be established to link different types of social system failures such as failures of marriages and firms.
The generation of these fat-tailed distributions in social system failures can be explained by Zipf ’s princi-
ple of least effort. Therefore, increasing initial efforts at the individual level through marriage counseling
or stakeholder synchronization should reduce failures.
Roy, S., Pradhan, B., & Gijo, E.V. (2017). Estimation of P(X<Y) for generalized half logistic distribution
based on Type-II censored data, International Journal of Quality & Reliability Management,
34(7):1111-1122.
The purpose of this paper is to compare various methods of estimation of P(X<Y) based on Type-II
censored data, where X and Y represent a quality characteristic of interest for two groups. Design/meth-
odology/approach this paper assumes that both X and Y are independently distributed generalized half
logistic random variables. The maximum likelihood estimator and the uniformly minimum variance
unbiased estimator of Rare obtained based on Type-II censored data. An exact 95 percent maximum
likelihood estimate-based confidence interval for R is also provided. Next, various Bayesian point and
interval estimators are obtained using both the subjective and non-informative priors. A real life data set
is analyzed for illustration. Findings the performance of various point and interval estimators is judged
through a detailed simulation study. The finite sample properties of the estimators are found to be sat-
isfactory. It is observed that the posterior mean marginally outperform other estimators with respect to
the mean squared error even under the non-informative prior. Originality/value the proposed method-
ology can be used for comparing two groups with respect to a suitable quality characteristic of interest.
It can also be applied for estimation of the stress-strength reliability, which is of particular interest to the
reliability engineers.
Roy, S., Gijo, E.V., & Pradhan, B., & (2017) Inference based on progressive Type I interval censored data
from log-normal distribution, Communications in Statistics – Simulation and Computation,
46(8): 6495-6512.
This article considers inference for the log-normal distribution based on progressive Type I interval cen-
sored data by both frequentist and Bayesian methods. First, the maximum likelihood estimates (MLEs)
of the unknown model parameters are computed by expectation-maximization (EM) algorithm. The
asymptotic standard errors (ASEs) of the MLEs are obtained by applying the missing information prin-
ciple. Next, the Bayes’ estimates of the model parameters are obtained by Gibbs sampling method under
both symmetric and asymmetric loss functions. The Gibbs sampling scheme is facilitated by adopting
a similar data augmentation scheme as in EM algorithm. The performance of the MLEs and various
Bayesian point estimates is judged via a simulation study. A real dataset is analyzed for the purpose of
illustration.
Roy, S., & Pradhan, B. (2017). Bayesian optimum life testing plans under progressive Type-I interval
censoring scheme, Quality and Reliability Engineering International, 33 (8): 2727–2737.
In many industrial applications, it is not always feasible to

continuously monitor the life testing experimentsto collect
lifetime data. Moreover, intermediate removals of the test
units from the life testing experimentare sometimes essen-
tial. Progressive Type-I interval censoring schemes are use-
ful in these scenarios.Optimal planning of such progressive
Type-I interval censoring schemes is an important issue
to theexperimenter, as the optimal plans can achieve the
desired objectives using much lesser resources. Thisarticle
provides Bayesian D-optimal progressive Type-I interval
censoring schemes, assuming that thelifetime follows a
log-normal distribution. An algorithm is provided to find the optimal censoring schemesand the num-
ber of inspections. The algorithm is then used to obtain the optimal Bayesian progressiveType-I interval
censoring schemes in 2 different contexts. The resulting optimal Bayesian censoringschemes are com-
pared with the corresponding locally optimal censoring schemes. A detailed sensitivityanalysis is per-

formed to investigate the effect of prior information. The sampling variation associated withthe optimal
censoring schemes is visualized through a simulation study.
Jena, S.K., Sarmah, S.P., & Padhi, S.S.(2018) Impact of government incentive on price competition of
closed-loop supply chain systems, Information Systems and Operational Research, 56(2).
Considering the adverse impact of used products in the environment, government hascome forward to
provide incentive to encourage remanufacturing. However, the importance of government incentives in
remanufacturing systems has not received adequate attention in the literature. This paper focuses on how
government incentives can affect business decisions of a three echelon remanufacturing system under
price competition. For the analysis, we develop mathematical models for the remanufacturing configu-
rations of decentralized and integrated systems. These models are illustrated through a numerical case
study and the results show that the return rate and channel profit increases as the government incentive
increases under perfect competition. By comparing various models, it is observed that an integrated
system can increase the collection of the used products compared to the other systems. Finally, this
paper presents a detailed comparative analysis of these systems and provides managerial insights for the
management of remanufacturing systems.
Padhi, S.S., Pati, R.K., & Rajeev, A. (2018) Framework for selecting sustainable supply chain processes
and industries using an integrated approach, Journal of Cleaner Production, 184: 969-984
This study introduces a process view of sustainable supply chain management and identifies 17 sustain-
able supply chain processes (SSCPs) from literature. Further, a framework is proposed to identify the
significance of various SSCPs on firm performance using the theoretical lenses of stakeholder theory
and resource based view. Through a semi-structured interview of stakeholders, critical SSCPs across
eight industries were identified in the Indian context. The study identifies five important SSCPs, such as
sustainable design and development, strategic sourcing and efficient technology and sustainable product
returns and recycling. Among the selected industries, pharmaceutical, agricultural and chemical indus-
tries were identified to be the front-runners in SSCPs practice. Subsequently, these five processes and
three industries were evaluated using strategic decision making approach by integrating group decision
making and fuzzy multi-criteria decision making methods. To handle the uncertainties of strategic de-
cision making, six Fuzzy Multi-Criteria Decision Making methods have been applied and compared to
understand their relevance while evaluating the above industries, based on the above identified SSCPs.
This study introduces an approach to enhance sustainability of supply chain that can be extended across
industries through a process view of supply chain, in emerging economies like India.
Thangamani, G. (2017) Availability Analysis of Regener-

ator System Using Markov Process Approach, American
Journal of Computational and Applied Mathematics,
7(3): 65-70
This paper presents a systematic approach to estimate the

availability of a subsystem called Regenerator (Rg) of a pro-
cess plant. The study is a live case study at a Fluid Catalytic
Cracking Unit (FCCU) of a refinery requiring high levels
of availability for costeffective operation. The subsystem is
modelled as Markov process, a method often used in the
safety analysis of chemical process industries. Each com-
ponent of a subsystem considered to be in one of the states:
good, operating at reduced efficiency (due to partial failure) or under failure. More than one component
may fail simultaneously due to common-cause failures. The Rg subsystem is modeled as a Markov pro-
cess, using Chapman-Kolmogorov equations. A numerical evaluation of the Markov equations, assesses
the characteristic safety parameters such as reliability and availability of the system. The steady state
availability of the various states of the subsystem is obtained and a sensitivity analysis is also performed.
The method promises to be useful for assessing the availability of any complex systems.


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Anjana, V. Hybrid genetic algorithm for multi-objective flow shop International Journal of Process
Sridharan, R. scheduling problem with sequence dependent setup time: Management and
Ram Kumar, P.N. Parameter design using Taguchi’s robust design method Benchmarking
Bayesian Accelerated Life Test Plans for Series Systems with Applied Mathematical
Roy, S.
Weibull Component Lifetimes Modelling
Practical Risk Assessment Methodology for ERP Project Journal of Economics, Business
Thangamani, G.
Implementation, and Management (JOEBM)
Risk Assessment of Product Innovation and Development
Thangamani, G. Innovation, Management and
Using Markov Process Approach
Technology (IJIMT)

Locating a warehouse in 11th International Conference of the Indian
John, L.
humanitarian supply chain – A Subcontinent Decision Sciences Institute, Tamil 2017
Anand, G.
principal component analysis Nadu, India,December 28-30
11th International Conference of the Indian
Mittal, S. Implementing lean in a
Subcontinent Decision Sciences Institute, Tamil 2017
Anand, G. restaurant: A feasibility study
Nadu, India, December 28-30
International conference of the Production and
Is the hospital ready to rollout
Narayanamurthy, G. Operations Management Society (POMS) –
lean implementation? A
Anand, G. Navigating the Future: Innovative Technologies and 2017
methodology for assessing the
Subramanian, N. Methodologies in Operations Management, Sydney,
organizational readiness
Australia, December12-14

International Conference on Statistics International
Chowdhury, S. Stochastic Orders in Reliability Indian Statistical Association (IISA) Hyderabad, 2017
India, December 28-30
Distribution-free CUSUM International Conference on Advancing Frontiers in
Chowdhury, S. Control Chart – An Application Operational Research: Towards a Sustainable World, 2017
to Exchange Rates Data December 21 – 23.
Stochastic comparisons on International Conference on New Paradigms in
Chowdhury, S. sample extremes of dependent Statistics and Industrial Research, Kolkata, India, 2018
and heterogeneous observations January 4-6.
Chaurasia S. Nutraceutical Industry: A New 2nd EWG Conference on Sustainable Supply Chains:
Pati, R.K. Path to attain Sustainable Sustainable Supply Chains and the Circular 2018
Padhi, S.S. Development Goals of 2030 Economy, Amsterdam, Netherlands, July 6-7
Post disaster humanitarian 3rd International Conference on Organization and
John, L.
supply chain coordination: A Management (ICOM 2017), November 19-20, 2017
Anand, G.
systems dynamic model Park Rotana, Abu Dhabi, UAE
Supplier Development and XXI Annual International Conference of Society
Mateen, A.
Learning Spillover in Triadic of Operations Management,Ahmedabad, India, 2017
Srivastava, A.
Setting December 21-23.
Mateen, A. Avoiding competence trap: A
Sharma, D. micro-foundational analysis 33rd European Group for Organizational Studies
2017
Pratap, S. of capability development in a Colloquium,Copenhagen, Denmark, July 6-8.
Gupta, A. network
Bayesian c-optimal progressive XXI Annual International Conference of Society
Roy, S. type-I interval censoring schemes of Operations Management, Ahmedabad, India 2017
for Weibull system lifetimes December 22-23
Analysis of Triple Bottom Line
Rajeev A.
Performance in Indian Fertilizer POMS 2018 Annual conference, Houston, U.S.A,
Pati, R.K. 2018
Supply Chain: A System Dynam- May 4-7
Padhi, S.S.
ics Approach
Supplier Development & Learn-
Srivastava, A. 11th ISDSI International Conference, IIM Trichy,
ing Spillover in a Triadic Supply 2017
Mateen, A. December 28-30
Chain
Proceedings of the International Conference on
Proactive Risk Management
Co-operatives in the Changing World of Work,
Thangamani, G. Methodology for Cooperative 2018
Indian Institute of Management Kozhikode,
Credit Institutions
April 28- May 1

Mateen, A. Quiz Planning under Constraints at Biz-Compete IIMK Case Study 2018
Reddy, S.
Contrasting Ideologies Between Generations in Sree
Narayanamurthy, G. Emerald Emerging Markets
Subramania Ayurvedic Nursing Home - A 400 Year 2018
Srivastava, A Case studies
Old Family Owned Organization
Vamsi, V.
Mateen, A. (2018). Quiz Planning under Constraints at Biz-Compete. IIMK/CS/87/QM&OM/2018/02.
The founder of Biz-Compete, a start-up which focuses on organizing online competitions for various
business schools across the country, is grappling with a vexing problem. Bootstrapped, he wants to op-
timize his strategy for planning various quizzes for maximum impact without stretching his resources

too thin. Having learned basic concepts of linear programming in his introductory Operations Research
class, he wants to explore as to how this tool can be useful in solving the problem being faced by him.
As he put his bag down in his room coming back after the day’s classes had finished, Mahesh Sharma
was feeling quite upbeat. Mahesh, a first year student at a well-known business school in India, had re-
cently launched an online portal catering to various types of (online) competitions which were regularly
organized across educational institutes. With deep conviction in his business idea, he was struggling
to operationalize the model given his funding constraints. Utilizing his own savings from his previous
job at a consultancy, he had started his venture Biz-Compete to organize the relatively dispersed and
unstructured space of online competitions. However, he was struggling in terms of resource planning
given his funding constraints, and had been looking for a formal treatment of the topic. After that day’s
operations research class, he felt optimistic that the answer to his prayers lay with linear programming.
Reddy, S., Narayanamurthy G., Srivastava, A., & Vamsi,V. (2018) Contrasting Ideologies Between
Generations in Sree Subramania Ayurvedic Nursing Home - A 400 Year Old Family Owned
Organization
Sree Subramania Ayurvedic Nursing home (SSANH), one of the most reputed Ayurvedic treatment
centers in Kozhikode, Kerala in India, was converted into its present form in 1974 from Thekkayil Vaidy-
asala by Thekkayil Rajaratnam Vydiar. SSANH has an organizational structure with Chief Physician,
Rajaratnam Vaidyar at the apex. The Chief Administrative Officer, Dr. Sanand Ratnam (BAMS, MD), is
the head of the organization. It has come a long way in upholding the Ayurvedic tradition of healing. As
it looks to survive and thrive in the evolving healthcare market in Kerala, it requires rethinking the way
it conducts its business. This case highlights how SSANH, in spite of being in an advantageous position,
is unable to exploit its full potential. Further explaining the different ways in which different generations
perceive business, this case invites the attention to the dilemma: Should the business proceed with its
expansion plan? If it decides to expand, how it should convince the previous generation of the family that
the expansion plan accommodates their concerns
SESSION CHAIRS
Author Title Year

Anand, G. Technical sessions on “Lean Management” during the 11th International Conference of the 2017
Indian Subcontinent Decision Sciences Institute (ISDSI), December 28-30, Tiruchirappalli,
Tamil Nadu, India
Anand, G. Technical session in the 3rd International Conference on Organization and Management 2017
(ICOM 2017), November 19-20, Park Rotana, Abu Dhabi, UAE.

WORKING PAPERS
AUTHOR TITLE YEAR
Kundu, A. Stochastic Comparisons of Lifetimes of Two Series and Parallel Systems with
2017
Chowdhury, S. Location-Scale Family Distributed Components having Archimedean Copulas
Chakrabarty, J.B.
Optimum Life Test Plans in Presence of Type-I Hybrid Censoring for Products
Chowdhury, S. 2018
Sold under General Rebate Warranty
Roy, S.
Kundu, A. Stochastic Comparison of Parallel Systems with Log-Lindley Distributed
2018
Chowdhury, S. Components under Random Shocks
Chowdhury, S. Time Truncated Acceptance Sampling Plans for Fréchet Model 2018
Jeesha, K.
Sumod, S.D. Does Story Really Matter In The Movie Industry? : Pre-Production Stage
2018
Premkumar, P. Predictive Models
Chowdhury, S.
Thangamani, G. Markov Model for Assessment of Availability Measures of Wind Turbine 2018
Reliability and Availability Assessment of a Complex System Using GSPN
Thangamani, G. 2018
Methodology
Kundu, A., & Chowdhury, S. (2017) Stochastic Comparisons of Lifetimes of Two Series and Parallel
Systems with Location-Scale Family Distributed Components having Archimedean CopulasarXiv
(Cornell University) IIMK/WPS/254/QM&OM/2017/38
In this paper, we compare the lifetimes of two series and two parallel systems stochastically where the
lifetime of each component follows location-scale (LS) family of distributions.The comparison is carried
out under two scenarios: one, that the components of the systems have a dependent structure sharing
Archimedean copula and two, that the components are independently distributed. It is shown that the
systems with components in series or parallel sharing Archimedean copula with more dispersion in the
location or scale parameters results in better performance in the sense of the usual stochastic order. It is
also shown that if the components are independently distributed, it is possible to obtain more general-
ized results as compared to the dependent set-up. The results in this paper generalizes similar results in
both independent and dependent set up for exponential and Weibull distributed components.
Chakrabarty, J.B., Chowdhury, S., & Roy, S. (2018).Optimum Life Test Plans in Presence of Type-I
Hybrid Censoring for Products Sold under General Rebate Warranty IIMK/WPS/280/QM&OM/2018/24.
The selection of an appropriate life test plan is extremely important for any product as it not just
Improves quality of the product but also reduces testing costs. In this approach however, the choice of
suitable costs plays an important role. In this paper, a decision model is developed to determine optimal
life testing plan by minimizing the relevant costs involved for non-repairable products sold under gener-
al rebate warranty. The life testing plan is developed in presence of Type-I hybrid censoring for products
having Weibull distributed lifetimes. A constrained optimization approach is followed considering both
producer’s and consumer’s risk and suitable analysis techniques are employed in obtaining the optimal
solution. MonteCarlo simulation is conducted in order to illustrate that the specific risks (producer’s and
consumer’s risk) are met. In order to study the sensitivity of the optimal solution due to mis-specication
of parameter values and cost components, a well-designed sensitivity analysis is incorporated using pa-
rameter estimates from real life Type-I hybrid censored data set.
Chowdhury, S., & Kundu, A. (2018) Stochastic Comparison of Parallel Systems with Log-Lindley
Distributed Components under Random ShocksArXiv (Cornell University) arXiv:1804.04103 [stat.ME]
Recently, Chowdhury and Kundu compared two parallel systems of heterogeneous independent
log-Lindley distributed components using the concept of vector majorization and related orders. Under
the same set-up, this paper derives some results related to usual stochastic ordering between two parallel
systems when each component receives a random shock.

Chowdhury, S. (2018) Time Truncated Acceptance Sampling Plans for Fréchet Model
IIMK/WPS/290/QM&OM/2018/34
In this paper, we develop acceptance sampling plan when the lifetime experiment is truncated at a pre-as-
signed time. The minimum sample size required to ensure a specified median life of the experimental
unit is provided when the lifetimes of the units follow Fréchet distribution. The operating characteristic
values of the sampling plans as well as the producer’s risk are also presented. Examples are provided for
illustrative purposes.
Jeesha, K., Sumod, S.D., Premkumar, P., & Chowdhury, S. (2018) Does Story Really Matter In The
Movie Industry? : Pre-Production Stage Predictive Models IIMK/WPS/284/QM&OM/2018/28
The objective of the study is to develop a parsimonious model to predict the box office success of a Bol-
lywood movie before its release based on historical data. A movie is considered successful if it is able
to generate a ROI (return on investment) higher than the weighted average risk-free rate of return. The
performance of a total of 447 movies over a 9 year period were examined. A set of variables that were
identified as determinants of a movie’s box office success by previous literature were tested for their
applicability in the Indian context. In addition, certain variables that were unique to the Indian movie
industry were investigated for their influence on the box office success of movies. The results demon-
strate that factors like budget, screen count, genre, and release period all have significant influence on the
outcome of a movie at the ticket window. However, contrary to popular belief, the historical box office
performance of the lead actor, director or music director, and retelling of an existing narrative in the
form of a remake were not found to add footfalls during the release of the movie.
Thangamani, G. (2018) Markov Model for Assessment of Availability Measures of Wind Turbine.
IIMK/WPS/275/QM&OM/2018/19
Companies are often interested in knowing availability of their complex system to ensure operational
effectiveness and to minimize cost. One such complex system is wind turbine and its reliability and avail-
ability are more important for its cost-effective operations. A systematic approach is presented in this
paper to estimate the availability of a wind turbine system. Considering the various subsystems of wind
turbine, system states are defined and modelled using Markov process approach. Some of the subsystems
of the wind turbine system are in one of the states such as good, operating at reduced efficiency (due
to partial failure) or under complete failure. The partial and/or complete failure scenarios also consider
the failures because of external events/conditions like harsh environment. The system is modeled as a
Markov process using Chapman-Kolmogorov equations. The quantitative evaluation is performed for
the system and the characteristic parameters such as availability is assessed. This paper also presents
the steady state availability of the various states of the subsystems and a sensitivity analysis of important
subsystems. The method promises to be useful for assessing the availability of any complex systems.
Thangamani, G. (2018) Reliability and Availability As-

sessment of a Complex System Using GSPN Methodology.
IIMK/WPS/278/QM&OM/2018/22.
For modelling and analyzing a complex system, Petri Nets

have been emerged as one of the most important method-
ology. This method has the capability to model the system
with different abstraction levels and can be used both for
qualitative and quantitative analysis. This paper presents
an availability modelling and analysis of an onshore Wind
Turbine (WT). The various subsystems are modelled using
a class of Petri Net called Generalized Stochastic Petri Net
(GSPN) and the characteristic parameters such as reliability,
availability are assessed using simulation as approach. This modelling and analysis method is superior to
many similar methods such as Reliability Block Diagram, Markov analysis and Fault Tree analysis. Any
complex system can be modelled and analyzed using this proposed approach.

MEMBERSHIP OF EDITORIAL REVIEW BOARD AD HOC REVIEW
Statistics and Probability Letters Ad-hoc Reviewer
Journal of the Operational Research Society Ad-hoc Reviewer
Computers and Industrial Engineering Ad-hoc Reviewer
Chowdhury, S. Quality and Reliability Engineering International Ad-hoc Reviewer
Communications in Statistics Ad-hoc Reviewer
TQM and Business Excellence Ad-hoc Reviewer
IIMB Management Review Ad-hoc Reviewer
Journal of Manufacturing Technology Management (JMTM) Editorial Board Member
International Journal of Lean Six Sigma (IJLSS) Editorial Board Member
Journal of Manufacturing Technology Management Ad-hoc Reviewer
International Journal of Lean Six Sigma Ad-hoc Reviewer
Anand, G. Benchmarking: An International Journal Ad-hoc Reviewer
International Journal of Productivity and Performance Manage- Ad-hoc Reviewer
ment
Journal of Manufacturing Systems Ad-hoc Reviewer
Management Decision Ad-hoc Reviewer
Author Title Year
Srivastava, A. Highly Commendable Research Paper Award for paper titled “Supplier Development 2017.
Mateen, A. and Learning Spillover in a triadic Supply chain” at the Doctoral Colloquium of the 11th
ISDSI International Conference held at Indian Institute of Management Tiruchirappalli,
December 27-30
FACULTY QUANTITATIVE METHODS AND OPERATIONS MANAGEMENT
Ram Kumar P. N. Saji Gopinath Rupesh KumarPati C. Raju Anand G. G. Thangamani
Shovan Chowdhury Arqum Mateen Sidhartha S. Padhi Soumya Roy Ashutosh Sarkar

STRATEGIC MANAGEMENT
Strategic Management area consists of eight faculty members having doctorates from leading busi-
ness schools. Almost all the area members have valuable experience of working in the responsible
managerial positions in leading organizations. The faculty members have experience in teaching
in leading business schools in India, USA, UK, Europe and the Middle East. The research output
produced by the faculty members in the last couple of years has been significant. The faculty mem-
bers have published in leading academic journals such as Journal of International Management,
International Journal of Human Resources Management and presented papers during major con-
ferences of Academy of Management, Strategic Management Society, British Academy of Man-
agement and Academy of International Business. Broadly the faculty members conduct research
in areas like diversification, location choices (clusters), internationalization of emerging market
firms, strategic planning, business-level strategy, entrepreneurship, corporate governance, public
sector enterprises, sports, business model innovation and strategic renewal of organizations.

Anjana Bhagyanathan
Terrain attributes of sacred grove
A. K. Kasthurba
locations point towards conscious spatial Current Science 2018
Santosh G. Thampi
delineation
Deepak Dhayanithy
Meera Bhagyanathan
Deepak Dhayanithy Acanthosis nigricans: A screening test
Journal of Family Medicine and
Parambath for insulinresistance – An important risk 2017
Primary Care
Vijayan Ampaya R. factor for diabetes mellitus type‑2
Bijayraj
Proxyadvisory voting recommendations
S. Subramanian Journal of Indian Business Research 2017
in India – an exploratory study

Bhagyanathan, A., Kasthurba, A.K., Thampi, S.G., &
Dhayanithy, D. (2018). Terrain attributes of sacred
grove locations point towards conscious spatial de-
lineation, Current Science, 114 (5).
We find evidence, at a watershed scale, for location of

sacred groves (SG) to not be at random with respect
to the terrain attributes examined. SG locations are
characterized by low altitude, low slope, concave
plan curvature and concave profile curvature. It is
recommended that the terrain attributes of the SGs
in the country as well as the globe be examined care-
fully. Regional ecological planning objectives and a
local focus ought to go hand in hand.
Bhagyanathan, M., Dhayanithy, D., Parambath, V.A., & Bijayraj, R. (2017). Acanthosis nigricans: A
screening test for insulin resistance – An important risk factor for diabetes mellitus type‑2., Journal of
Family Medicine and Primary Care, 6 (1).
Background: Acanthosis nigricans (AN) is one of the signs suggestive of high insulin resistance (IR). IR
is one of the mechanisms involved in pathogenesis of diabetes mellitus type‑2 (DM Type‑2). Thus, early
detection of IR in children may allow us time to intervene well before the development of DM Type‑2. In
this study, 62% of children having AN had high IR. In children having both, AN and high body mass index
(BMI), the incidence of IR was about 80%. This suggests that these easily detectable parameters alone can
be useful in screening children at high risk of developing DM Type‑2 in future. These simple criteria thus
hold promise for use in high throughput screening programs for diabetes.
Context: A pilot study conducted by the authors showed that children with AN have a high incidence of
IR. The detection of IR in children may allow us time to intervene well before the development of Type‑2.
Detection of DM Type‑2 by hyperglycemia may be too late to prevent the onset of microvascular changes.
Aims: This study aims to determine whether easily observable presence of AN can be used to screen for
increased IR in children, and thereby to detect this important risk factor for DM Type‑2.
Settings and Design: Cross‑sectional, observational study. Two schools, one with children belonging to av-
erage economic background and the other, a residential school with children of affluent parents. Selection
of children was done randomly.
Subjects and Methods: The study was conducted among 507 children in the age group of10–18 years.
Physical examination for the detection of AN, height and weight measurements, waist circumference, fast-
ing plasma glucose, fasting plasma insulin, and lipid profile was done. Homeostatic model assessment of
insulin resistance was calculated.
Statistical Analysis Used: Data analysis was performed using descriptive statistics and inferential statisti-
cal methods. The association between categorical variables was done by Chi-square test.
Results: The presence of AN positively correlated with high IR, and when Combined with increased BMI,
the incidence rate of IR is 80%.
Conclusions: AN can be used as a screening method to identify childrenat risk of DM Type‑2‑since

those who have high IR have a high possibility of having DM Type‑2 in future. Hence, early screening
andsimple, but effective interventional strategies can be instituted at this age, which may prevent or delay
diabetes in the long run.
Subramanian, S. (2017) Proxy advisory voting recommendations in India – an exploratory study,

Journal of Indian Business Research, 9(4): 283-303.
This paper aims to explore the voting recommendations made by proxy advisory firms in India by descrip-

tively analysing the “Vote Against” recommendations made by two proxy advisory firms for shareholder
resolutions for the listed Indian firms across four financial years. It also empirically tests the relationship
between proportion of “Vote Against” recommendations and the parameters which are proved to be
influencing corporate governance practices of a firm. The results indicate that two categories of share-
holders proposals, “reappointment of non-executive directors” and “remuneration of statutory auditors”,
account for 83.5 per cent of “Vote Against” recommendations. Further, there are significant differences
in the proportion of “Vote Against” recommendations based on the type of “controlling ownership” of
the firms. The regression analysis indicates that the relationships between proportion of “Vote Against”
recommendations and determinants of corporate governance practices are mostly in line with the a
priori expectations, as far as ownership is concerned but requires further analysis for other parameters.
Exploratory nature of this paper opens up new research issues in the upcoming Indian Proxy advisory
industry. It suggests that the future research should consider the controlling ownership as an important
parameter while analyzing the proxy firm recommendations

International orientation and business group
Hota, P. K. International Journal of Business and
performance: moderating role of product
Mitra, S. Emerging Markets
diversification (evidence from India).
Cordeiro, J.J.
Galeazzo, A.
Ownership Influences on Corporate Social
Shaw, T.S. Asia Pacific Journal of Management
Responsibility in the Indian Context.
Veliyath, R.
Nandakumar, M.K.
Pati, R.K.
Nandakumar, M.K. Business model design-performance relationship
Ghobadian, A. under external and internal contingencies: Long Range Planning
Ireland, R.D. Evidence from SMEs in an emerging economy
O’Regan, N.

Trish Bradbury, Ian O’Boyle. Understanding
Sport Management: International
Dhayanithy, D. Book Review Sports Management review 2017
Perspectives, 1st ed. Routledge,
New York, US
The economics of sports betting; Placido
Rodrigues, Brad R Humphreys and Robert
Dhayanithy, D. Simmons (Eds.), 2007, Edward Elgar Book Review Sports Management review 2018
Publishing, Cheltenham
UK & Massachussetts US
The Routledge Handbook
Piller, F. of InnovationManagement.
Mitra, S. (Eds.)Jin Chen,Wong Poh
Forthcoming
Mitra, S.G Open Innovation Kam,Eric Viardot and 2018
Book Chapter
Chen,Y. Alexander Brem. Taylor &
Vanhavebeke,W. Francis Publishing
(Forthcoming)

GLOGIFT-17, the 17th Global Conference on
Business Expansion and Market “Transforming Organizations through Flex-
Balasubrahmanyam, S. Multiplication through Strategic ible Systems Management”, Delhi School of 2017
Ecosystem Orientation Management, Delhi Technological University,
Delhi, India, December 1-13
GLOGIFT-17, the 17th Global Conference on
“Transforming Organizationsthrough Flexi-
Vertical Farming: A Resource
Balasubrahmanyam, S. ble Systems Management”, Delhi School of 2017
Leverage Perspective
Management, Delhi Technological University,
Delhi, India, December 1-13
Jacob, M.
Creativity In Financially Con-
Chatterjee, D. PAN IIM World Management Conference, IIM
strained Organizations: The Role 2017
Kumar, M. Lucknow Noida, December 14-16
Of Environmental Turbulence
Upadhyayula, R.S.
How Does Inter-organizational
Network Moderate TMT–Entry
Dhayanithy, D. Academy of International Business Annual
Mode Choice Relationship? Board 2017
Mukherjee, S. Meeting, Dubai, UAE, July
Interlocks Effects on Internation-
alization of Indian Firms
Nandakumar, M.K.
The Impacts of Resource Distance
Appadu, N. Academy of Management Conference,
and Institutional Distance on the 2018
Veliyath, R. Chicago, Illinois, USA
Value of M&A Transactions
Galeazzo, A.
Heterogeneity of Institutional
Panicker, V.S.
Investors and Their Influence on Academy of International Business Dubai,
Mitra, S. 2017
Internationalization in Emerging July 1-5
Upadhyayula, R.S.
Economy
Institutional Investment and
Panicker, V.S.
Internationalization: Ownership Academy of International Business Annual
Mitra, S. 2017
and Board Characteristics as Conference, Dubai, July 1 -5
Upadhyayula, R.S.
Moderators
Internationalization of emerging
DRUID Conference – 2018, Copenhagen
Sandeep, S. market firms: The role of domestic
Business School, Copenhagen, Denmark 2018
Upadhyayula, R.S. agglomerations in reducing the
June 11-13
liability of origin
Corporate Governance and CSR 3rd Annual ICGS conference, organized by
Practices of Murugappa Group LUISS Business School and International
Subramanian, S. 2017
– A Case study on India’s Family Corporate Governance Society (ICGS), LUISS
Owned Business Conglomerate University, Rome, Italy, September 1-3
3rd International Conference on Organization
Corporate Governance and
and Management 2017, organized by Abu
Subramanian, S. Internationalization – A study of 2017
Dhabi University in collaboration with Asia
Indian family owned businesses
Academy of Management, Abu Dhabi, UAE
Strategic Orientations, Strategic
Sandeep, S. Motivations and Location Choices
AIB India 2018 Conference, April 9-11 2018
Upadhyayula, R.S. of Emerging Market
Multinationals

Boundary-Spanning Internet of Things SPANDAN Annual
Balasubrahmanyam, S. and Horizon-Spanning Business Non- Refereed Management 2018
Opportunities. Review, Vol. 8: 4-7
Managing Intercollegiate Athletics, D.
Sport Management
Dhayanithy, D. Covell, S. Walker, 2nd ed., Holcomb Ha- Popular press 2017
Review
thaway, Arizona, US (2016)
Trish Bradbury, Ian O’Boyle. Understand-
ing Sport Management: International Sport Management
Dhayanithy, D. Popular press 2018
Perspectives, 1st ed. Routledge, New York, Review
US (2017)
Times of India,
Nandakumar, M.K. A Paradigm Shift Popular press 2018
May 7
‘Forbes India’
Subramanian, S.
Murthy is a hero. But, he faltered, Popular press Magazine online 2017
Bang, N.
edition, August 22
The New Indian
Subramanian, S.
“Politics and the family plot” Popular press Express, 2017
Bang, N.
September 21
Entrepreneurship
Bang, N. Will Family Businesses Jump on the India’ magazine
Popular press 2017
Subramanian, S. e-commerce Bandwagon?, online edition,
September 6
Business Today
Subramanian, S.
“Why Profitability Matters” Popular press Magazine, 2017
Kaul, V.
October 22
Bang, N. Business Standard
“Unplease’ to succeed”, Popular press 2017
Subramanian, S. October 25
Subramanian, S. Ignoring culture can be perilous in Economic Times,
Popular press 2017
Bang, N. succession planning’ December 1
Round Table
Discussion, ET
Subramanian, S. Succession planning: Navigating it Right Non- Refereed 2017
Family Business
Forum, Hyderabad

AUTHOR TITLE YEAR
Rameshan, P. CEO Proposes, Board Disposes 2017
Rameshan, P. Board stoops to conquer the CEO: end of a power struggle 2018
Rameshan, P. (2017) CEO Proposes, Board Disposes.The Case Centre, UK, Case: 317-0348-1
Raamit Pell took over very recently as the first CEO of Xcelent Services, an education service provider,
which was only a few months into its inception. The firm was yet to develop a vision or mission state-
ment or a strategic plan when he joined. He proposed to the Board a possible vision of Xcelent becoming
a global leader in the course of next 20-30 years and remaining so for the foreseeable future thereafter.
Raamit had earlier discussed his forthcoming Board presentation with the Chairman; he did not have

any particular suggestions. Raamit thought that the Board
would appreciate him for such a noble vision. However, the
Board was highly critical of the vision proposed by him. A
few Board Directors, Ole Caper in particular, made scathing
attacks on Raamit for suggesting such a vision, for realizing
which, they insisted, Xcelent Services did not have necessary
leadership or resources. Perplexingly, Chairman Revel Kitt
visibly backed the opposing Directors. Raamit tried to assure
that he would do his best to mobilize required resources and
provide the leadership; but, the Directors were still not con-
vinced. They wanted him to revisit his vision. Finding that
his arguments and persuasion did not work, Raamit sought
to know whether they had any alternative or suggestions to
make. They had none. Raamit was peeved at this; he also noted that the Chairman did not allow other
Directors having seemingly different views to speak. The critical Directors also had Chairman’s undue
patronage. Finally, he decided that he did not have any alternative to revisiting the vision, especially con-
sidering the early phase of his CEO role. However, when in the next meeting after 3 months he presented
his modified vision, that the vision of Xcelent Services was to be a global leader in due course of time,
the same opposition and stalemate continued. He had earlier circulated the modified vision and plan to
all Directors seeking their feedback, but none had responded.
Rameshan, P. (2017) Board stoops to conquer the CEO: end of a power struggle, Emerging market case
studies, Emerald publishing limited
The case relates to the imminent departure of Raamit Pell, the founding CEO of Xcelent Services, an ed-
ucational service provider, to his parental organization at Kozerton after completing his current five-year
term. Raamit had moved from Kozerton to become CEO of Xcelent Services. Many of Raamit’s senior
executives at Xcelent were not happy about his decision to return. They felt that his departure at this mo-
ment might, on the one hand, slow down the ongoing major expansion plans and on the other aggravate
a mutiny, under covert Board patronage involving a powerful clique of certain senior executives. The pa-
rental agency finally agreed to release him. On the day of Raamit’s farewell, where surprisingly even the
clique members were present, many executives appeared sad. Observing the mood, Raamit wondered
whether his decision to return to Kozerton was the right one
WORKING PAPERS
AUTHOR TITLE YEAR
Personal Strategy as Driver of Leader Behaviour:An Exploratory Conceptual
Rameshan, P. 2017
Framework
Business Expansion and Market Multiplication through Strategic Ecosystem
Balasubrahmanyam, S. 2018
Orientation
Balasubrahmanyam, S. Vertical Farming: A Resource Leverage Perspective 2018
Hota, P.K. Resource Management in social enterprises: A review and a theoretical
2018
Mitra, S. framework for future research
Hota, P.K. Adopting Bricolage for Overcoming Resource Constraints: Case of Social
2018
Mitra, S. Enterprises in Emerging Market
Hota, P.K. Keeping Multiple Swords in One Sheath: Stakeholder Engagement in Social
2018
Mitra, S. Enterprises
Hota, P.K. Establishing Social Enterprises as a unique organizational type:
2018
Mitra, S. A mission-value grid
Panicker, V.S.
Nominee directors on Indian boards: Direct and moderated influence on
Mitra, S. 2018
international investments
Upadhyayula, R.S.

Panicker, V.S.
Ownership in Emerging Market Firms and International investments: Board
Mitra, S. 2018
independence and CEO duality as Moderators
Upadhyayula, R.S.
Sandeep, S. Internationalization of emerging market firms: the role of Domestic
2018
Upadhyayula, R.S. agglomerations in reducing liability of origin
Responses to Institutional Voids - Clusters and Business Groups - Substitutes
Upadhyayula, R.S. 2018
or Complements?
Rameshan, P. (2017).Personal Strategy as Driver of Leader Behaviour: An Exploratory Conceptual

Framework. IIMK/WPS/249/STR/2017/33
This paper develops a novel concept, viz., ‘personal strategy’, to explain the leadership behaviour and its
impact on organizations more effectively. Personal strategy is defined in the paper as a leader’s personal
action framework to achieve his personal goals in the leadership role through organizational actions.
Using exploratory observations of certain organizations and by reviewing relevant literature, the paper
builds the case for this concept. Further, it develops a conceptual model of personal strategic process.
The paper also states certain propositions based on the discussions. The paper explains how a leader’s
personal setting contributes to his personal goals and how personal strategy is evolving with reference to
the personal goals. The paper also examines the impact of organizational contextual factors, hierarchical
structure and leader-follower interactions in determining the success of personal strategy. Besides, it
considers how leadership style may have a role in the success. Moreover, the paper refers to certain ele-
ments of an effective execution plan of personal strategy and the personal strategy outcomes occurring at
organizational, leader and other stakeholder levels. Further work on this last aspect has been suggested
for future research.
Balasubrahmanyam, S.(2018) Business Expansion and Market Multiplication through Strategic

Ecosystem Orientation. IMK/WPS/277/SM/2018/21
There have been scores of companies that fumbled and faltered in launching new products while few
others were able to dexterously handle such initiatives successfully and commercially. A detailed study
of several such case studies across time and space in the global business history reveals few common pat-
terns of strategic action or inaction and their timeliness that led to their commercial success or failure.
One such is a firm’s sensitivity to its larger ecosystem. Firms that have been sensitive to their ecosystem
have been able to time their new product launches in such a fashion that planned synchronization of
the product and its complements would happen much to the benefit of these firms. This could happen
broadly in three ways. One thing could be that the firm itself comes up with its complements taking
the total onus on itself. The other option could be taking the
prospective partners into confidence by providing them fi-
nancial or marketing support. The last option could be pa-
tiently waiting for such an ecosystem to evolve. The first two
options make more practical sense than the third option.
This paper attempts synthesize wisdom from a bunch of case
studies panning diverse industries in terms of theoretical dis-
cussion. There are limitations to such studies in terms of gen-
eralizability. However, given the diverse nature of case studies
across space and time, this paper provides a solid canvas for
theory-building and further research.
Balasubrahmanyam, S. (2018) Vertical Farming: A Resource Leverage Perspective.

IIMK/WPS/276/SM/2018/20
In light of ever increasing shortages of several key resources like water and oil, it is growing more and
more indispensable to embrace new technologies and new business models to address the imbroglio of
food scarcity and crises all over the globe. While technology paradigms like precision farming, drip ir-

rigation, cloud seeding and genetic farming have solved this problem
to some extent, the benefits gained were either one-sided or sub-op-
timal in nature apart from few concerns pertaining to the ecology.
The upcoming vertical farming paradigm seems to address all these
issues in a holistic manner. Given the finite resources on planet earth,
it makes sense to be prudent in leveraging our scarce resources. Re-
source leverage framework from the domain of strategic manage-
ment maps very well to this vertical farming paradigm. This paper
attempts to synthesize wisdom from the dual domains of agriculture
and strategic management in terms of various resource leverage prac-
tices that come to the rescue of humanity facing a multitude of resource shortages. As it is an emerging
paradigm, ground level difficulties need to be addressed step by step in a spirit of discovery-driven planning
before scaling up this paradigm. No technology is perfect on day one and vertical farming is no exception.
Governments need to promulgate laws and policies that are congenial and conducive towards making this
vertical paradigm a reality so that an entrepreneurial opportunity is leveraged for the larger benefit of nations
along with the vertical farms
Hota, P.K., & Mitra, S. (2018). Resource Management in social enterprises: A review and a theoretical frame-
work for future research.IIMK/WPS/261/STR/2018/05
Resources play a vital role in the development of an entrepreneurial ventures. For social enterprises operat-
ing under resource constraints, process of effective resource management can be very critical for achieving
their social mission. However, there have been very limited research on understanding how social enterprises
manage their resources in resource constrained environments. We propose to study the resource management
process of social enterprises by systematically applying theoretical insights from Resource Based View, specif-
ically adopting a resource management model developed for commercial enterprises. Based on the resource
management model, we propose a set of research questions that can be studied using case based qualitative
research methodology.
Hota, P.K.,& Mitra, S. (2018) Adopting Bricolage for Overcoming Resource Constraints: Case of Social En-
terprises in Emerging Market. IIMK/WPS/262/STR/2018/06
Social enterprises (SEs) primarily aim to create social value i.e. generate benefits or reduce costs for society,
while maintaining financial sustainability. Extant research shows that SEs need the same set of resources as
required by their commercial counterparts. However, owing to their unique operating condition and organi-
zational characteristics, SEs face severe resource challenges. These resource challenges are further exacerbated
for SEs operating in emerging economy. Overcoming these resource constraints is vital for SEs in order to ad-
dress their mission. In this paper, we show that SEs facing resource constraint environment adopts bricolage
process to mobilize required resources. Through inductive multiple case study approach we identified eight
different sub-processes of bricolage, which were further aggregated in to three bricolage process namely- Ac-
cessing, Organizing, Enacting. In doing so, we contribute to the social entrepreneurship literature as well as
entrepreneurial bricolage literature. Our study has important implications for future research and practice.
Hota, P.K.,& Mitra, S. (2018). Keeping Multiple Swords in One Sheath: Stakeholder Engagement in Social
Enterprises. IIMK/WPS/265/STR/2018/09
Social enterprises are organization with dual mission of social value creation and financial sustainability. Ow-
ing to their dual mission, social enterprises have a wide range of stakeholders with diverse and conflicting
interests. Hence, understanding of stakeholder engagement is a critical aspect of social entrepreneurship.
However, stakeholder engagement has not received adequate attention from social entrepreneurship scholars.
In this paper we try to address this by analyzing the process of stakeholder engagement in a school estab-
lished for educating poor children .We employ an inductive qualitative approach to understand stakeholder
involvement at different stages of the social enterprise development. Based on our analysis, we propose a
model of stakeholder engagement with three distinct stages of development namely formation, planning and,
operation. The process study arrives at a set of propositions that need further exploration to contribute to the-
ory development in the nascent area of stakeholder involvement in the proposed phases of social enterprise
establishment

Mitra, S., & Hota, P.K. (2018) Establishing Social Enterprises as a unique organizational type: A mission-value
grid.IIMK/WPS/264/STR/2018/08
Over last two decades, Social enterprises have established themselves as globally relevant ventures exhibiting
innovative and sustainable social value creation processes and addressing long-standing social issues through
entrepreneurial process. Because of their unique combination of private structure with public purpose, strong
connection to citizens, flexibility in operations, ability to innovate, and capacity to tap private resource for
public purpose, SEs have emerged as strategically important organizational forms Despite growing interest for
social entrepreneurship in academic literature and practices, the body of scholarly research is still much less
developed. One of the primary reasons for lack of development in social entrepreneurship domain is difficulties
in differentiating social enterprise from other type of organizations. In this paper, we used the concept of value
and mission, to propose a grid, which helps to distinguish social enterprises from other enterprise types. This
paper argues that working to incorporate negotiation outputs of diverse stakeholder groups, within a plurality
of institutional logics, the different enterprise types reflect their distinct design, resourcing and strategy types
through their business models. Given the challenges of matching demand and supply side constraints, partic-
ularly in the challenging situation of rapid scaling up, hybrid organizational types like social enterprise face
greater challenges to identifying effective business models compared to commercial organizations narrowly
focused on maximizing benefits of shareholders or owners
Panicker, V.S., Mitra, S., & Upadhyayula, R.S. (2018). Nominee directors on Indian boards: Direct and mod-
erated influence on international investments. IIMK/WPS/259/STR/2018/03
Extant literature on Corporate Governance predominantly examines the characteristics of Anglo-Saxon system
of corporate governance. Characteristics of board of directors, such as board independence are the outcomes
of primary agency problems, observed in this model of corporate governance. However, there is a need to ex-
amine the role of board across distinct corporate governance systems arising out of their unique economic and
regulatory regimes. For instance, countries with higher ownership concentration and weaker investor protec-
tion, face a secondary agency problem and rely more on debt financing for growth. In this study, we examine a
specific feature in the Indian Corporate Governance context i.e. representatives of financing institutions on the
board of the directors, also known as nominee directors. We use a behavioral risk perspective to understand the
preferences of these groups of board member. On a sample of 764 unique firms and 4216 firm year observations
spanning the period 2006-2017, we find that the nominee directors are negatively associated with internation-
alization of emerging economy firms. In addition, we also find that the nominee directors negatively moderate
the relationship between different ownership groups (such as pressure sensitive investors and family owners)
and internationalization investments of emerging economy firms.
Panicker, V.S., Mitra, S. & Upadhyayula, R.S. (2018).Ownership in Emerging Market Firms and International
investments: Board independence and CEO duality as Moderators.IIMK/WPS/260/STR/2018/04
Extant literature examines the relationship between various categories of owners and internationalization in the
context of emerging economies. However, these studies based on agency perspectives ignore the differences be-
tween the controlling and non-controlling principals and their risk preferences. In this paper, we use the behav-
ioral risk perspective to understand the risk perception and risk propensities of different types of principals of
a firm (family and institutional investors), and the subsequent impact on firm internationalization. We employ
resource dependence perspective to understand how the board of directors moderate the preferences of these
owners. Empirical results from a sample of 1239 unique Indian firms during the period from 2005-2016 show
that the ownership share of different types of principals is associated with ﬁrms’ international investments dif-
ferently. Families influence internationalization negatively, whereas institutional shareholders support interna-
tionalization activities of the firms. However, an independent board, in the form of independent directors, and
separation of CEO-Chairman roles, results in the convergence of preferences of both these ownership types.
Sandeep, S., & Upadhyayula, R.S. (2018). Internationalization of emerging market firms: the role of Domestic
agglomerations in reducing liability of origin. IIMK/WPS/267/STR/2018/11
The extant literature in institutional theory has found liabilities of origin (LOR) costs such as (i) capability
based and (ii) legitimacy based costs as the major cost disadvantages faced by emerging market multinationals

(EMNEs) while undertaking internationalization. Studies have pointed out that the treatment of institutions
in International business (IB) have considered institutions at a national level, ignoring the role of sub-national
institutions. This is particularly important for EMNEs as the institutional development in their home countries
are highly uneven. Further, the recent studies in economic geography have also criticized the treatment of lo-
cation in extant IB literature. They have also argued that location in extant IB literature is treated synonymously
with a country or a nation state, expunging the nuanced examination or differentiation of locational features.
Hence we observe that the role of sub-national institutions such as domestic agglomerations in the internation-
alization of EMNEs is under-reported in the extant literature. In this paper we explain the role of sub-national
institutions such as domestic agglomerations in reducing LOR cost disadvantages (capability and legitimacy
based cost disadvantages) and facilitating the outward internationalization of EMNEs.
Upadhyayula, R.S. (2018). Responses to Institutional Voids - Clusters and Business Groups - Substitutes or
Complements? IIMK/WPS/279/SM/2018/23.
While extant literature highlight business groups as a response to institutional voids, recent studies emphasized
that business groups continue to persist because of the information advantages they possess. Studies in the
developed economy context have shown that firms in clusters could benefit significantly from the information
advantages and perform better than firms outside clusters. In this study, we examine if clusters serve as an al-
ternative response to business groups. We also examine if clusters and business groups serve as complements
or substitutes.
MEMBERSHIP OF EDITORIAL BOARD / REVIEW BOARD/ AD HOC REVIEW

Upadhyayula, R.S. Journal of World Business Editorial Review Board
Name Title Fellowships/Awards/Honours Year
Department of International Business,
Upadhyayula, R.S. Visiting Scholar 2018
University of Sydney
FACULTY STRATEGIC MANAGEMENT
Rameshan P Nandakumar M. K. Rajesh Srinivas Upadhyayula Sumit Mitra Suram Balasubrahmanyam
Deepak Dhayanidhy S Subramanian Anubha Shekhar Sinha S. Venkatraman

IIMK RESEARCH SEMINARS
SPEAKER TITLE DATE YEAR
Dayanandan, A.
Earnings manipulation and financial reporting in
Associate Professor of Finance July 5 2017
India
University of Alaska, USA
Gopalakrishnan, B.N.
Economist
FDI, Spillovers and Firm Heterogeneity: Analysis of
School of Environmental and July 13 2017
TPP without USA
Forestry Sciences
University of Washington
Paul, J.
Professor
A new model for internationalization of a firm July 21 2017
University of Puerto Rico
USA
Jindal, R.
Associate Professor
Field Experiments on Environmental Payment
Department of Decision Sciences August 4 2017
Programs:Insights from L. America, Africa & Asia
MacEwan University
School of Business, Canada
Bhattacharyya, I.
Director in the Fiscal Analysis
Division of the Department of Outreach Programme on State Finances August 24 2017
Economic and Policy Research
(DEPR), India
Variyath, A.M.
Associate Professor of Statistics
Attribute Measurement System August 25 2017
Memorial University, St. John’s, and
Newfoundland & Labrador, Canada
Joshi, M.P.
Associate Professor
Global Strategy and Service Innovativeness: Does Technology
August 30 2017
Entrepreneurship School of Busi- Orientation Matter?
ness George Mason University
Fairfax VA 22030, USA.
Malik, A.
Contextual Ambidexterity and Innovation in Health
Senior Lecturer December 4 2017
Care in India: The Role of HRM
University of Newcastle, Australia.
Gupta, V.
Pay-per-unit vs. Subscription Pricing for
Professor December 26 2017
Experiential Products Under Competition
Penn State University Erie, USA
Maheshwari, A.
Professor of Management
Information Systems.
Big Data for Business January 3 2018
Maharishi University of
Management, Fairfield,
Lowa, USA
Govindarajan, R.
Professor
Department of Operations
The healthcare disorder has cure January 16 2018
Management Innovation and Data
Sciences ESADE Business School
Barcelona.
Krishnan, R. Do Markets Matter In The War Against Terror?
Associate Professor The Impact of Markets on Terror Attacks by February 6 2018
Beedie school of business, Canada. Kashmiri Insurgents in India

IIMK Research in Media
IIMK Research
in Media
IIMK Research
in Media
IIMK Research in Media
IIMK Research
in Media
IIMK Research
in Media
Workshop and Conferences at IIMK
International Conference on Co-operatives in the Changing World of Work (CCWW).

April 29 – May 1, 2018
UralungalLabour Contract Co-operative Society Ltd in association with International Co-operative

Alliance Asia and Pacific, International Labour Organization, Indian Institute of Management
Kozhikode, and others organized anInternational Conference on Co-operatives in the Changing
world of work during April 29 – May 1, 2018 at IIM Kozhikode campus, Kunnamangalam, Kerala. The
conference was co-funded by the ICA-EU Partnership on Co-operatives in Development: People
Centered Businesses in Action, and supported by the ICA Domus Trust.
The conference witnessed participation of over 150 delegates comprising of Academicians, Profes-
sionals, Students & Research Scholars. The conference mainly discussed about research in the area of
worker co-operatives, models and frameworks of successful worker owned-led-managed co-opera-
tives, the challenges they face in the new economy and policy support required for their growth in the
changing world of work. The objective of the conference was to engage in policy, practice and research,
and to develop a favorable eco-system for co-operatives in general.
Forthcoming Conferences
Title: Society and Management: Indian Culture Vis-à-vis Western Culture
Date: December 7-8, 2018
Title: XXII Annual International Conference of the Society of Operations Management

(SOM 2018)
Dates: December 20-22, 2018
Title: PMI India: - Project Management Research & Academic Conference

Dates: February 28 – March 2, 2019

Thought Pad

Thought Pad

IIMK Kozhikode Society
& Management Review
IIM Kozhikode Society & Management Review, Volume 6, Number 2, July 2017
IIM Kozhikode Society & Management Review, Volume 7, Number 1, January 2018
IIM Kozhikode Society & Management Review, Volume 7, Number 2, July 2018
This journal is a member of the Committee on Publication Ethics (COPE)

We invite manuscript submission and proposals for Special Issues
Now submit your manuscripts online via https://peerreview.sagepub.com/ksm

(Need to decide whether to give manuscript central or SAGE for manuscript submission)
For more details visit ksm.sagepub.com


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2 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

2017-18 Research Highlights........................................................06

Finance, Accounting & Control...................................................17

Humanities & Liberal Arts In Management...............................25

Information Technology & Systems.............................................29

Quantitative Methods & Operations Management...................61

IIMK Research Seminars...............................................................85

IIMK Research In Media...............................................................87

Workshops & Conference at IIMK..............................................88

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 3

Message from Director

With warm regards,

Prof. Debashis Chatterjee

4 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Message from Chairperson

With warm wishes,

Prof. Krishnan T.N.

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 5

Trends in A* and A Category Publications

6 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

REFEREED JOURNAL PUBLICATIONS

AUTHOR TITLE JOURNAL YEAR

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 7

Balooni, K. (2017). Sustaining impactful multidisciplinary

A professor avows, declares, or professes knowledge of a

8 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 9

The Central Goods and Services Tax Act, 2017 has

BOOKS, BOOK CHAPTERS / PUBLISHED & FORTHCOMING

10 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

NON- REFEREED PUBLICATIONS/ PRESENTATIONS

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 11

12 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

CASE STUDIES PUBLISHED & FORTHCOMING

Sree Subramania Ayurvedic Nursing home (SSANH), one of the most

EXTERNAL RESEARCH PROJECTS

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 13

Dey, S. (2017). Sources of Uncertainty and the Indian Economy. IIMK/WPS/253/EA/2017/37

Reddy, J. & Gangopadhyay, K.(2018).

We examined the Set Betweenness axiom,

14 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Author Title Year

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 15

Balooni, K. Development in Practice Ad-hoc Reviewer

Kulbhushan Balooni Leena Mary Eapen Kausik Gangopadhyay Shubhasis Dey

Rudra Sensarma Soumyatanu Mukherjee Ashok Thomas Sthanu R. Nair

16 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Finance, Accounting and Control area at IIM Kozhikode is a multi-disciplinary area

REFEREED JOURNAL PUBLICATIONS

AUTHOR TITLE JOURNAL YEAR

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 17

18 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode

Dey, S., & Sampath, A. (2018).Dynamic Linkages between Gold and

We use multivariate GARCH models to analyze dynamic linkages between

FORTHCOMING REFEREED JOURNAL PUBLICATIONS

BOOKS, BOOK CHAPTERS / PUBLISHED & FORTHCOMING

Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode 19

20 Volume 16 / 2017-2018 / Research Newsletter / IIM Kozhikode