What Is Etiquette

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What is Etiquette ?

Etiquette in simpler words is defined as good behaviour which distinguishes human beings from
animals.

Human Being is a social animal and it is really important for him to behave in an appropriate way.
Etiquette refers to behaving in a socially responsible way.

Adherence to the proper etiquette for a business meeting establishes


respect among meeting participants, helps the meeting begin and end on
time, and fosters an atmosphere of cooperation. A lack of etiquette and poor
planning are two of the main reasons why many business meetings fail.
Teach your employees business meeting etiquette to ensure that your
business's meetings are effective.

What is business meeting etiquette?

Business meeting etiquette refers to the standard of behavior expected in the


workplace during meetings. Meeting etiquette, like regular business etiquette,
encourages attendees to behave professionally and respectfully.

Etiquettes of Conducting a business meeting

For the Leader

Before the meeting, it is essential to have everything organized so you don't


waste anyone's valuable time. You want it to run as smoothly and on schedule
as possible yet still leave time for questions and feedback if possible. The key
is to show respect for everyone involved.

Here are some recommended guidelines:

 Have a written agenda with a logical sequence and realistic times. If


time and resources allow, send copies to everyone who will attend.
 Send an invitation to prospective attendees with as many specifics
about the meeting as possible, including location, start time, what to
bring, and end time.
 Start with a friendly greeting and let everyone know when it is okay to
ask questions.
 Have water at the podium or front of the room and sip it between topics
or when someone else is speaking.
 You don't need to write down your speech verbatim, but you should at
least have bullet points in your notes. Not doing so may cause you to
jump around from one topic to another and lose track of what you need
to say. This can cause you to waste time and leave the attendees
wondering about the point of the meeting.
 Be aware of your attendees' body language. If you see that people are
losing interest, pause and check yourself to make sure you're not
repeating information or spending too much time on something that isn't
relevant.
 Have a few anecdotes to keep the meeting interesting. However, avoid
telling inappropriate jokes that have even a hint of sexism, racism, or
anything else that might offend others.
 Never steal other people's ideas and call them your own. Always give
credit to others for ideas and successful tasks.
 While it is okay to move about a little, don't pace back and forth across
the front of the room. This makes you appear nervous.
 During the question and answer period, remain quiet until the person
asking finishes before answering. If you don't understand the question,
ask him or her to repeat it or further explain the query.
 If someone appears angry or hostile, maintain your cool and ask the
person to discuss this with you at a later time.
 End the meeting early if possible. It's better for it to be shorter than to
lose the attention of those in attendance.

For the Attendees

Everyone who is called to the meeting should attend unless circumstances


don't allow. If you know about the meeting in advance, consider taking extra
time with your personal grooming to show respect for any supervisors who
attend. Dress appropriately for the business level.

Meeting manners tips:


 If you are asked to send a confirmation message, do it as soon as you
enter the meeting on your calendar.
 Show up on time. Get there a few minutes early if possible.
 Check your cell phone and make sure it is on silent or turned off. You
should never send text messages during a meeting unless the leader
asks you to for a specific person.
 If refreshments are served, a beverage is acceptable. However, unless
everyone else is eating, wait until after the meeting is over to have a
snack.
 If this is a lunch meeting, bring your food to the table and eat it as
quietly as possible and without calling attention to yourself.
 Don't chat or exchange notes with other attendees. This is very
disruptive and can give the impression that you don't take your job
seriously enough to pay close attention to what is being discussed.
 If you are called on, answer as directly as possible. When you don't
know the answer, apologize and be honest. No answer is better than
the wrong one.
 After the meeting, thank the speaker.
 Don't linger in the meeting room longer than necessary. Hanging out will
make you appear idle, and you don't want the boss to think you are
using the meeting to shirk your duties.

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