Epson Tm-U220 Service Manual
Epson Tm-U220 Service Manual
Epson Tm-U220 Service Manual
Technical Reference
guide
EPSON English
Rev. D
404455404
TM-U220 Technical Reference Guide
CAUTIONS
❏ This document shall apply only to the product(s) identified herein.
❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation.
❏ The contents of this document are subject to change without notice. Please contact us for the latest information.
❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.
❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.
❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by Seiko Epson Corporation.
TRADEMARKS
EPSON® and ESC/POS® are registered trademarks of Seiko Epson Corporation.
Microsoft® Windows® and Windows NT® are registered trademarks of Microsoft Corporation.
General Notice: Other product and company names used herein are for identification purposes only and may be
trademarks of their respective companies.
Revision Information
Revision Page Altered Items and Contents
Rev. B all pages Revising about the wall hanging unit and miscellaneous.
Rev. D i
About This Manual
Appendix A, “Comparison table for TM- Comparison table for replacing TM-U210/
U220/U210/U300.” TM-U300 with the TM-U220.
ii Rev. D
TM-U220 Technical Reference Guide
TM-U220 User’s Manual/ This provides basic handling procedures for the end user of the
printer
ESC/POS Application Programming Guide This provides descriptions in Acrobat format of the commands
used by each TM printer, along with sample programs and other
information about the printers
EPSON OPOS ADK Manual This provides information for anyone who is programming using
OPOS. This is included in the EPSON OPOS ADK
EPSON Advanced Printer Driver Manual This provides information for anyone who is programming using
the APD (EPSON Advanced Printer Driver)
Rev. D iii
iv Rev. D
TM-U220 Technical Reference Guide
Safety Precautions
Europe:
CE marking
Safety: TÜV (EN 60950)
North America:
EMI: FCC/ICES-003 Class A
Safety: UL60950/CSA C22.2
No. 60950
Japan:
EMI: VCCI Class A
Oceania:
EMC: AS/NZS 3548 Class B
WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this
device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson could void your authority to
operate the equipment.
CE Marking
The printer conforms to the following Directives and Norms
Directive 89/336/EEC
EN 55022 Class B
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-11
WARNING
M147C is a Class A product. In a domestic environment these products may cause radio interference in which case the
user may be required to take adequate measures.
Rev. D v
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist
der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).
Key to Symbols
The following symbols are used in the documentation for this product. See the specific warnings
and cautions at appropriate points throughout this guide.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to your
equipment.
Note:
Notes have important information and useful tips on the operation of your printer.
vi Rev. D
TM-U220 Technical Reference Guide
Safety Precautions
This section presents important information to ensure safe and effective use of this product.
Please read this section carefully and store it in an accessible location.
WARNING:
❏ Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire or electric shock. Immediately unplug
the equipment and contact your dealer or a Seiko Epson service center for advice.
❏ Never attempt to repair this product yourself. Improper repair work can be
dangerous.
❏ Never disassemble or modify this product. Tampering with this product may result in
injury, fire, or electric shock.
❏ Be sure to use the specified power source. Connection to an improper power source
may cause fire or shock.
❏ Never insert or disconnect the power plug with wet hands. Doing so may result in
severe shock.
❏ Do not allow foreign matter to fall into the equipment. Penetration of foreign objects
may lead to fire or shock.
❏ If water or other liquid spills into this equipment, unplug the power cord immediately,
and then contact your dealer or a Seiko Epson service center for advice.
Continued usage may lead to fire or shock.
❏ Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet
may lead to fire.
❏ Handle the power cord with care. Improper handling may lead to fire or shock.
❏ If the cord becomes damaged, obtain a replacement from your dealer or a Seiko
Epson service center.
Rev. D vii
CAUTION:
❏ Do not connect cables other than as described in this manual. Different
connections may cause equipment damage and burning.
❏ Do not place heavy objects on top of this product. Never stand or lean on this
product. Equipment may fall or collapse, causing breakage and possible injury.
❏ To ensure safety, please unplug this product prior to leaving it unused for an
extended period.
❏ Do not touch either the thermal or the dot matrix print head or the paper feed
motor. Wait for the heads and the motor to cool. The head and the motor can be
very hot after printing for a long time. Touching them may cause burns.
viii Rev. D
TM-U220 Technical Reference Guide
Contents
Rev. D ix
2.4 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.5 USB connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.6 Ethernet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Chapter 3 Setup
3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 Part name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1.1 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.2 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.2.1 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.2.2 Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2 Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.3 Printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.3.1 Installing or Replacing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . 3-6
3.3.2 Installing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.3.2.1 Installing rhe Roll Paper for Type B, D . . . . . . . . . . . . . . . . . . . . . 3-8
3.3.2.2 Installing the Roll Paper for Type A . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.3.2.3 Replacing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3.3 Connecting the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.3.1 Connecting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.4 Adjusting Various Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.4.1 How to Confirm Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.4.2 Adjusting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.4.2.1 When the letters are STD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.4.2.2 Notes for DIP switch 2-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3.4.3 Memory Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3.4.4 Memory Switch Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.4.4.1 Starting the memory switch setup mode . . . . . . . . . . . . . . . . . 3-20
3.4.4.2 Ending memory switch setting mode . . . . . . . . . . . . . . . . . . . . 3-20
3.4.4.3 Operating procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.4.5 Adjusting Roll paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.4.6 Adjusting Position of Roll Paper Near End Detector . . . . . . . . . . . . . 3-25
3.4.7 Select Autocutter action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
3.4.8 Connecting the Printer to the Host PC / POS Terminal . . . . . . . . . . 3-28
3.4.8.1 Serial Interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.4.8.2 Parallel Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.4.8.3 USB Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.4.8.4 Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.8.5 Connecting a Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5 Install a Printer Driver in the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . 3-32
3.5.1 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.1.1 Install and Set up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.1.2 Package contents of EPSON OPOS ADK. . . . . . . . . . . . . . . . . . 3-35
3.5.2 Advanced Printer Driver (APD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
3.5.2.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
3.6 Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.6.1 Self Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Chapter 4 Troubleshooting
4.1 LED Blinking Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1.1 Errors that automatically recover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1.2 Recoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.1.3 Errors that are impossible to recover: . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2 Removing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.3 Autocutter Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.4 Printer Stops Printing / Printer Repeats Printing on a Line . . . . . . . . . . . . . . 4-4
x Rev. D
TM-U220 Technical Reference Guide
4.5 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . 4-7
4.6 Print Speed is Slow When Using Windows Printer Driver . . . . . . . . . . . . . . . 4-7
4.7 Printer doesn’t cut roll paper with the autocutter . . . . . . . . . . . . . . . . . . . . 4-7
4.8 Hexadecimal Dump mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Rev. D xi
6.1.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.1.8.3 User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.1.8.4 Memory Switch and memory switch setup mode . . . . . . . . . . . . 6-8
6.1.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.1.9.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.1.9.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.1.9.3 ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.2 For Replacement of the TM-U300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.2.1 About Printing format compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.2.1.1 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
6.2.1.2 Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
6.2.1.3 Cutting position from print start position . . . . . . . . . . . . . . . . . . . 6-10
6.2.2 Cutting Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.2.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.2.4 Receive buffer size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.2.4.1 Effect to the application when condition of buffer full is changed 6-12
6.2.4.2 Effect to the application when condition of release full state . . . 6-12
6.2.5 Accessories compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
6.2.5.1 Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
6.2.5.2 Consumables compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
6.2.6 Provided statuses and detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.6.1 Newly added Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.7 Use for Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.8 Added new functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.8.1 Wall hanging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.8.3 User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.8.4 Memory Switch and Memory Switch setting mode . . . . . . . . . . . 6-13
6.2.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.9.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
6.2.9.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
6.2.10 ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
xii Rev. D
TM-U220 Technical Reference Guide
Rev. D xiii
xiv Rev. D
TM-U220 Technical Reference Guide
Chapter 1
General Information
1.1 Features
The TM-U220 is a POS printer that can print receipt paper (paper roll).
The TM-U220 is designed to be compatible with existing systems built around a TM-U210.
1.1.1 General
❏ Compact and lightweight.
❏ Excellent reliability and long life due to adoption of a stepping motor both for moving the
carriage and for paper feeding.
❏ Can be installed hanging on the wall with an optional hanging bracket (only for type B, D).
1.1.3 Printing
❏ High-speed printing through logic-seeking control
❏ Can print on various paper wide range (for type B or D: 76 / 69.5 / 57.5 mm)
1.1.4 Software
❏ Command protocol is based on the ESC/POS proprietary command system.
❏ Automatic status back (ASB) function that automatically transmits changes in printer status.
❏ User’s Manual
❏ Power switch cover (using this cover enables you to prevent accidental turning off of the
power)
Note:
The “AC Adapter. C” which is packed in the carton box of ANK model is not able to use for the
Multilingual model.
*Multilingual means the printer model that can print any one of the following: Japanese Kanji,
Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters.
Options WH-10 This is an optional unit for installing the printer on a wall.
DC-21 This is optional power supply cable to gain power from user’s
power supply.
FAQ about ESC/ This Manual is Quick Reference of ESC/POS command. and this
POS command has a simple sample program & Tips.
Drivers OPOS ADK This provides the OCX driver which is based upon OPOS. It has
(WIndows Manuals, sample programs, and TMFlogo utility.
environment)
Advanced Printer This is a Windows Driver. This Driver has a Manual, Sample
Driver programs, and utilities to use the driver.
Utilities Memory Switch This is a utility to adjust the setting (Memory Switch) of this printer.
(WIndows setting Utility See “Memory Switches” (page 3-17) for details.
environment)
TMFlogo This is a utility to store “NV bitmap“ into this printer. It helps
printing “NV bitmap.”
Note:
When you are using the TM-U220 with the “AC Adapter C“ power unit, which is packed in the carton
box of Alphanumeric model, the DM-D series can’t get power from the TM-U220. If you want to provide
power from the TM-U220 to a DM-D, you have to use “PS-180.“
1.3.1 Ribbons
This printer needs a ribbon cassette to print receipts. We provide 3 ribbon cassettes:
❏ EPSON ribbon cassette, ERC-38 (B) (Life: 3,000,000 characters / Color: Black)
❏ EPSON ribbon cassette, ERC-38 (P) (Life: 4,000,000 characters / Color: Purple)
❏ EPSON ribbon cassette, ERC-38 (B/R) (Life: 1,500,000 characters / Color: Black)
(Life: 750,000 characters / Color: Red)
Note:
These ribbon cassette life numbers are under the EPSON test conditions.
Multilingual character model supports printing with one of the following character sets:
• Japanese Kanji (Two-pass printing font) (JIS X0208-1990): 6879
• Simplified Chinese (Two-pass printing font) (GB18030-2000): 28553
• Traditional Chinese (Two-pass printing font) (Big 5): 13494
• Korean (Two-pass printing font) (KS C5601 type): 8366
• Thai (Three-pass printing font) : 128 characters × 7 pages (133 character types)
Buffer Receive buffer: Selectable as 4KB or 40 bytes using a DIP switch 1-2.
Temperature During operation: 0 °C to 50 °C {41°F to 122 °F}. (At 34 °C {93°F} or higher, there are humidity
restrictions; refer to “Environmental Conditions” (page 1-15)
*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified
Chinese, Traditional Chinese, Thai characters, or Korean characters.
Print speed: *1 Approximately 4.7 lps (printing 40 columns per line at 16 cpi)
Approximately 6.0 lps (printing 30 columns per line at 16 cpi, with 1/8"
line spacing)
(except data transmission and processing time)
Characters per line: 35 (font A), 40 (font B, default) (When using 76mm width paper)
*1 This printer adjusts print speed when it prints graphic data, etc.
The dot width of the printable area depends on DIP switch setting and paper width as shown in
the following table.
ON OFF
See “Select Autocutter action” (page 3-26) for changing cut type.
Note:
It is recommended to feed approximately 2.116 mm or more in advance before printing to prevent dot
displacement after cutting.
Changing between partial cut and full cut is not controlled by a software command.
The cutting type (partial cut or full cut) must be selected before the printer is first used. If the cutting type
is changed from partial cut to full cut after the printer has been used, the printer may not be reliable
because the wear-out level of the cutter blade differs.
CAUTION:
When the paper is cut completely (full cut) with the printer’s horizontal installation, make
sure to remove the cut paper, then perform the next cut. Never allow several pieces of
the cut paper to remain in the paper exit because double cuts, paper jams, or
autocutter error may occur because the cut paper drops into the paper path.
Roll paper width: 76 ± 0.5 mm (3" ± 0.02") / 69.5 ± 0.5 mm (2.74" ± 0.02")
/ 57.5 ± 0.5 mm (2.26" ± 0.02")
34.9
27
22.1
34.9
27
22.1
(6.7) 57 (5.8)
Maximum 180 dots,
360 positions
[Units: mm]
69.5
34.9
27
22.1
Safety: EN 60950
This unit meets EMI and EMC Standards, whether or not it is connected to an EPSON product.
1.6.2 Reliability
Life: Mechanism: 7,500,000 lines
Print head life: 150 million characters (using an average of 2 dots/wire per
character). (The printing pattern is EPSON test pattern).
When unpacked:
Height: 5 cm (2")
Directions: Lift one edge and release it (for all 4 edges).
1.6.4 Installation
Install the printer horizontally as a basic position.The printer also must be installed so that it
does not move or vibrate during paper cutting or the drawer kick-out operation. Velcro tape is
available as an option.
The printer (Type B or D) can be also installed on a wall with the optional wall hanging bracket
(WH-10) . (The schedule is TBD.)
Chapter 2
System Planning
This section provides you information for system planning.
3. ESC/POS commands
Depending on the driver or interface to be used, an IP setting tool for the Ethernet specification,
a USB device driver, and a logo registration utility for printing (TMFlash logo utility) are
provided.
❏ Supplies the Windows printer driver for the TM printer, which enables printing through
general Windows applications.
❏ Enables executing unique functions of the POS printer, such as paper cutting and drawer
opening.
❏ Font type selection enables printing with the printer’s internal fonts.
❏ Enables obtaining the printer status by StatusAPI with a programming language such as
VisualBasic. This makes it possible to have bi-directional communication with the TM
printer under the Windows standard printer driver environment.
Note:
The statusAPI is the API for controlling the printer, which is supplied exclusively by EPSON. Using this
enables obtaining printer status and transmitting ESC/POS commands.
❏ Driver
You can select a driver depending on the purpose of usage (installation can be done at the same
time). Each has functions such as two-color printing, smoothing, continuous printing, and
option selection for cutting method.
• Reduce35: reducing whole print display to fit it into the width of receipt paper and
printing it
❏ Sample program
Sample program for using the StatusAPI with Visual Basic and Visual C++ can be installed.
❏ Manual
❏ Supported Operating Systems: Epson has confirmed performance with the following:
• Visual Basic
• VisualC++
❏ Supported devices
(For detailed information on which devices can be used, see the release note for the driver.)
Note:
The USB specification printer needs the USB driver and the Ethernet specification printer needs the IP
setting utility in addition.
When developing an OPOS confirmed application, use the following control methods. EPSON
OPOS ADK has the following features.
❏ EPSON OPOS ADK supports not only the OPOS Control (CO + SO) proposed by the OPOS
committee but also totally supports the OPOS application development environment such
as utilities for installation and setup, the contents necessary for development, such as sample
programs and manuals, and also the function of Log when debugging, and silent
installation, which enables easy installation for a targeted PC.
❏ EPSON OPOS ADK supports DirectIO with parameters for unique functions exclusively for
TM printers by EPSON. Also the power notice function, offline buffer clear processing, and
device irregular processing that has been taken into account by developers are supported by
the driver; these can reduce the number of application steps.
Note:
For detailed information for the API functions, refer to “OLE for Retail POS Application Programmer’s
Guide (APG)” issued by the OPOS committee.
• Prints bit image for which NVRAM has already been registered
• Logs between an application and CO (for used API and its return value)
• Logs for device status (acquires causes for offline and errors in devices)
The following can be installed: CO, SO, header file for C++, header file for VB, TLB file for
CO, or device information file.
❏ Manuals
❏ Utilities
• SetUpPOS Utility
Can select a device to be used, connection port and settings, such as paper width,
monochrome/two-color (only for two-color supported devices) and print waiting time.
Can register a bit map file to the printer and customer display.
• Sample program
❏ Supported Operating Systems: Epson has confirmed performance with the following:
• Visual Basic
• VisualC++
Note:
USB specification printer needs the USB driver and the Ethernet specification printer needs the IP
setting utility in addition.
For detailed information, see item 4.1.4 Driver Information and Download Site in this Chapter.
• Stand alone
• Y-connection
• Pass-through connection
The type of cable that should be used depends on the operation and the handshake method for
the TM printer. You can operate the TM printer by Windows driver, OPOS, or ESC/POS
commands. XON/XOFF, DTR/DSR, or RTS/CTS are available as handshake controls. See tables
in following sections for the type cable for each connection.
XON/XOFF 1 Type A or B — —
2 DM-D500: A,B — —
Other DM-D: not available
2 — Type A or B Type B
2.3.2 Y-connection
TM printer is connected to the host PC via serial port and the customer display (DM-D) is
connected to TM printer via a modular connector.
Note:
When you would like to provide power from TM-U220 to a DM-D, you have to use “PS-180.“ The “AC
Adapter C” can’t provide power to a DM-D.
You need to use the UB-S09 interface when you use a modular connector.
On the DM-D (DM-D500 etc...) which has DIP switch to select Y-type connection, confirm that the DIP
switch has been set “Y-type connection: Enable.”
Note:
On the DM-D (DM-D500 etc...) which has a DIP switch to select Y-type connection, confirm that the
DIP switch has been set to “Y-type connection: Disable.”
2 — Type A or B Type A or B
Modular
(with UB-U02II)
(with UB-U01II)
Note:
UB-U01II has bus-powered USB HUB. Therefore This USB model printer can’t be connected directly to
other bus powered HUB (including other UB-U01II equipped TM printer) and bus-powered function
whose current consumption is over 100mA. If you would like to connect other USB model TM printer
with UB-U01II, use a self powered USB HUB as shown in the above figure.
When you would like to provide power from TM-U220 to a DM-D, you have to use “PS-180.“ The “AC
Adapter C” can’t provide power to a DM-D.
The host PC needs to have an installed “USB device driver” for using USB model TM printer. Please
contact EPSON or your dealer about the USB device driver and the procedure for installing.
Note:
If the TM printer is connected to the host PC via an Ethernet interface, a DM-D cannot be connected to
the TM printer.
We provide the IP address setup utility“EPSON TMNet WinConfig,” for setting the IP address of the
Ethernet model TM printer on the host PC. Please contact EPSON or your dealer about “EPSON TMNet
WinConfig” and the procedure for installing.
Chapter 3
Setup
manual cutter
power switch
control panel
3.1.1.1 Connectors
WARNING:
Do not connect a telephone line to the drawer kick-out connector or the display module connector;
otherwise the printer and the telephone line may be damaged.
FG
FG DC24V
DK
interface
connector
power supply
drawer kick-out connector
connector
Note:
This illustration shows the serial interface model. The other interface connector looks slightly different.
❏ POWER LED
❏ ERROR LED
❏ FEED button
3.1.2.1 LED
POWER
On: Power supply is stable.
ERROR
When this light is on but not blinking, it means that the printer is offline. Check to see if a cover
is open. When this light is blinking, there is an error. See “LED Blinking Pattern” in Chapter 4.
PAPER OUT
On: The roll paper near end (*1) or real end is detected.
Note:
The roll paper near-end sensor is available as an factory option. If the printer is not equipped with the roll paper
near-end sensor, the roll paper near-end is always detected as paper present. See “Adjusting Position of Roll
Paper Near End Detector” (page 3-25) for information on adjusting the detector.
FEED
Use this button to feed roll paper or to start a roll paper self test. (See “Self Test Procedure” (page
3-38).)
Note:
The FEED button can be disabled by using an ESC/POS command. Refer to “ESC/POS Application
Programming Guide” for details.
❏ DIP switches
❏ Memory switches
❏ Paper width
(Adjust the spacer & Memory switches)
❏ Roll Paper Near End Detector
(For equipped model only)
❏ Auto cutter method (Type A, B)
5. Complete set up
Note:
When you use OPOS (OCX driver from EPSON) or the Advanced Printer Driver, you need to install the
driver. When you use ESC/POS commands, you don’t have to install drivers. For information on these
drivers, see “Control Method” on page 2-1 and “Install a Printer Driver in the Host PC / POS Terminal”
(page 3-32).
This printer can be installed on a wall. See “How to Install the Printer on a Wall with the WH-10” in
Appendix B for details.
The following sections describe the setup. The flow of preparing to use printer is listed below.
1. Printer setup
•Install Ribbon Cassette
(“Installing or Replacing the Ribbon Cassette” (page 3-6))
•Install Paper Roll (“Installing the Roll Paper” (page 3-7))
• Connect the Pritner to the Power Supply
(“Connecting the Power Supply Unit” (page 3-13))
When you use this printer with a serial interface, you have to adjust the communication
settings. See “Adjusting the DIP Switches” (page 3-15) and “Memory Switches” (page 3-
17) for how to set them.
3. Connect the Pritner to the Host PC/POS Terminal (and Cash Drawer)
(“Connecting the Printer to the Host PC / POS Terminal” (page 3-28))
To install the ribbon cassette for the first time or to replace a used ribbon, follow the steps below:
Knob
Tab
Note:
Make sure the ribbon is installed between the
print head and the platen without wrinkles or
creases.
CAUTION:
Be sure to use roll paper that meets the specifications.
Be sure not to touch the manual cutter. Otherwise your fingers might be injured.
Note:
The printer feeds for 30 mm automatically if
the roll paper cover is open. This is a normal
operation to prevent the printer from
damaging the paper when the roll paper cover
is opened or closed.
lever
Note:
Note the direction the paper comes off the
roll, as shown in following
6. If you are not using a take-up spool, pull out a small amount of roll paper and close
the roll paper cover; then tear off the paper with the manual cutter. You can skip
steps 6 through 11.
7. When using 2-ply roll paper, pull out the
roll paper to the bottom front of the
printer as a guide, as shown in left.
12. Close the roll paper cover and tear off the
roll paper with the manual cutter, as
shown.
Do not open the roll paper cover during printing or paper feeding.
When using the printer, be sure to cut the roll paper with the manual cutter after paper feeding is
complete.
4. Insert new roll paper. See the section “Installing the Roll Paper for Type A”
(page 3-9).
TM-U220 Alphanumeric model (Type A,B, D) TM-U220 Multilingual model (Type A,B, D)
AC Adapter C (which is packed with ANK model) PS-180 (which is packed with Multilingual model)
or PS-180 (Which is provided as option)
Note:
The AC Adapter packed in the carton box of ANK model cannot be used for the Multilingual model.
The "AC adapter, C," which is packed with the alphanumeric model, cannot be used with the
multilingual* model. Be sure to use the "PS-180" with the multilingual* model. If the “AC adapter, C,”
packed with the alphanumeric model, is connected to the multilingual* model by mistake, the printer
might not operate correctly. For example, printing might stop before all the lines are printed or the printer
might print the same line repeatedly.
*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified
Chinese, Traditional Chinese, Thai characters, or Korean characters.
WARNING:
Make sure you use the AC Adapter C or EPSON PS-180 power supply or equivalent.
Don’t use the PA-#### or PB-#### power supply unit with TM-U220.
Using an incorrect power supply may cause fire or electrical shock.
CAUTION:
When connecting or disconnecting the power supply from the printer, make sure the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.
2. Check the label on the power supply to make sure the voltage required by the power supply
matches that of your electrical outlet.
FG
FG DC24V
DK
Note:
To remove the DC cable connector, make sure the power supply’s power cord is unplugged; then grasp the
connector and pull it straight out.
When you connect the power supply unit to the printer, we recommend to do a self test to
confirm the operation. See “Self Test” (page 3-38) for details.
The current settings can be confirmed by a self test. (See “Self Test” (page 3-38).)
Note:
When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch
“Serial interface selection“ function and Memory switch “Serial communication condition“.
When you adjust the items, we recommend to confirm the new setting. The confirmation is performed by
running a self-test. See “Self Test Procedure” (page 3-38).
If you need to change settings, follow the steps below to make your changes:
CAUTION:
Turn off the power while removing the DIP switch cover to prevent an electric short,
which can damage the printer.
Use a crosshead screwdriver to remove the screw holding the DIP switch cover.
OFF ON CAUTION:
Be sure to put back the DIP switch
cover before using the printer.
OFF
Note:
The functions of the switches are shown in the following sections.
Note:
See “Notes for DIP switch 2-1” (page 3-17) about the DIP SW 2-1 setting.
When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch
“Serial interface selection“ function and Memory switch “Serial communication condition“.
76 mm Font A (9 x 9) 35 33
Font B (7 x 9) 42 40
69.5 mm Font A (9 x 9) 32 30
Font B (7 x 9) 40 36
57.5 mm Font A (9 x 9) 27 25
Font B (7 x 9) 33 30
Note:
The cpl of a Kanji character font is available to be changed by an ESC/POS command. (default: 22 cpl to
25cpl)
“Memory switch setting utility” can change the Memory switch set to ON or OFF as shown in
the table below (default: all OFF):
Note:
The Memory switch is available to be changed by five methods:
• Memory switch setting utility
• Memory switch setup mode (there are limitations on what can be changed)
• Control from setupPOS (OPOS only, and there are limitations on what can be changed)
• Control from Windows driver (Advanced Printer Driver only, and
there are limitations on what can be changed)
• Control from ESC/POS command
Some Memory switch settings can be changed by the “Memory switch setting mode.“See “Memory
Switch Setup Mode” on page 3-19.
Settings of the memory switch are stored in the NV memory; therefore, even if the printer is turned off, the
settings are maintained. Excessive use of this function may destroy the NV memory. As a guideline, do
not use this function more than 10 times a day.
When you use OPOS or APD, generally you don’t need to adjust memory switch because OPOS or APD
are able to set these items automatically.
When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5 to OFF.
Note:
Msw 2-3:
The memory switch Msw 2-3 affects the Simplified Chinese model only.
Memory Switch 8
SW Function On Off
1 ~ 4 Reserved - Fixed to Off
5 Selection of the cover open status Cover open Paper end
6 Reserved - Fixed to Off
7 Condition to release the BUSY in the Remaining 138 bytes Remaining 256 bytes
receive buffer
8 Printer cover open during operation Errors that can possibly Errors that automatically
recover recover
Note:
Msw 8-5:
When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer
is changed every time the roll paper cover is open or closed. When On is selected, a bit of the "roll paper
cover open / close" in each status that is transmitted from the printer is changed every time the roll paper
cover is open or closed. When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5
to Off.
Msw 8-8:
When Off is selected, a bit of the "automatic recoverable error" in each status that is transmitted from the
printer is changed every time the roll paper cover is open. When On is selected, a bit of the "mechanical
error" in each status that is transmitted from the printer is changed every time the roll paper cover is open.
The setting of Msw 8-5 and 8-8 can be set by “Memory switch setup mode.“ See “Memory Switch Setup
Mode” on page 3-19.
Customize value
Function Selectable value
Roll paper width 57.5 mm 69.5 mm
76 mm (default value) --
Note:
These setting can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-
19.
See “Adjusting Roll paper width” (page 3-24) also to adjust roll paper width.
Serial communication
Function Selectable value
baud rate 1200 bps 2400 bps
4800 bps 9600 bps
19200 bps --
Parity None Odd
Even --
Handshake DSR/DTR XON/XOFF
Data length 7 bit 8 bit
Note:
There are two methods, DIP switch and Memory switch, to adjust the serial communication conditions.
DIP SW2 selects which is effective, DIP switch or Memory switch.
To enable the “Serial communication“ setting, you have to adjust the “Serial interface selection“ function
of DIP switch 2 to “Memory switch.“
These settings can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-
19.
Note:
All new settings will be lost if the power supply is turned off in the memory switch setup mode. Be sure to
follow the proper procedure, and turn the power off at the correct time.
3. Press the FEED button twice while POWER, ERROR, and PAPER OUT LEDs are lit.
4. Close the cover. The printer prints the enabled settings of the memory switches and
instructions.
Note:
In the memory switch setup, the paper out LED may be flashing. The flashing time indicates “The times of
FEED button is pressed before the roll paper cover is closed.“
Data Length,
Handshake, or Parity
(page 3-22)
To select transmission conditions, first choose “Serial interface settings”; then select “Data
length, handshake, or parity.”
Press the FEED button the number of times required to select the desired “Serial interface
settings” used for transmission conditions.
0 ~ 3 times: No change
Press the FEED button the number of times required to select the desired “Data length,
handshake, or parity” setting used for transmission conditions.
0 times: No change
2 times: Even
3 times: Odd
5 times: Even
6 times: Odd
8 times: Even
9 times: Odd
11 times: Even
12 times: Odd
Press the FEED button the number of times required to select the desired receive buffer full
release condition setting.
0 times: No change
Press the FEED button the number of times required to select the desired roll paper width setting
(Customize value.)
0 times: No change
1 time: 76 mm
2 times: 69.5 mm
3 times: 58.5 mm
Note:
See “Adjusting Roll paper width” (page 3-24) also to adjust roll paper width.
Press the FEED button the number of times required to select the desired the mapping of cover
open status setting.
0 times: No change
Note:
When you use a near-end detector equipped model, be sure not to pinch the lead wires of the near-end
detector between the roll paper guide and the roll paper holder, and to push the lead wires inside so that the
lead wire of the paper-end detector does not contact the motor gear.
When replacing the wires, be sure that the wires do not catch between the roll paper guide and the roll
paper holder.
3. Take off the roll paper guide from the printer by loosening the two screws.
A: paper width76 mm
B: paper width69.5mm
C:paper width57.5mm
Roll paper
guide
A
B
C
position of fixing
the screws (left
side) position of fixing the
screws (right side)
4. Push the roll paper guide on the appropriate width (See figure above.)
5. Tighten the spacer with two screws included with the guide. (See figure above.)
6. Set the memory switch (customize value) for the paper width. (See “Memory Switches”
(page 3-17))
❏ To adjust the location of detection for the diameter of the roll paper core.
2. Open the roll paper cover, and remove the paper roll.
4. Adjust the detector by sliding the lever in the direction shown below.
Knob
Detector
adjustment screw
#1 setting
Detector lever
#2 setting
The table below shows the point at which the near-end detector is triggered. Note that this
figure is a calculated value, and there may be some variations, depending on the printer.
#1 setting Approx. 8 mm
#2 setting Approx. 5 mm
Note:
It is recommended to feed approximately 2.116 mm or more in advance of printing to prevent dot
displacement after cutting.
The cutting type (partial cut or full cut) must be selected before the printer is first used. If the cutting type
is changed from partial cut to full cut after the printer has been used, the printer may not be reliable
because the wear-out level of the cutter blade differs.
3. Push and take out the shaft from the inside of the Frame, and release the three hooks.
Frame
Shaft
Emergency cutter
5. Lift the top of the cutter unit upward towards you and remove from the dowel.
dowel
Cutter unit
8. Set again the roll paper cover, and set the shaft which is taken out in step 3.
10. Execute the self test to confirm the cutter action. (See “Self Test Procedure” (page 3-38))
FG
FG DC24V
DK
Connector panel
Note:
The figure above shows the connector panel for the serial interface model printer. The shape of the interface
connector varies according to the type of interface used.
Be sure to turn off the power supply for both the printer and the host computer unit before connecting the
various cables.
You need an appropriate serial, parallel, USB, or Ethernet interface cable to connect your computer to the
printer. For the serial model, it is important that you use a null modem cable, not any other serial cable,
and for the parallel model use an IEEE 1284 cable.
1. Plug the cable connector securely into the printer’s interface connector.
2. If the cable connector has screws on it, tighten the screws on both sides of the connector.
3. If your interface connector has a grounding wire, attach it to the printer using the screw
labeled FG, which is next to the interface connector.
Note:
When using serial interface, you need to adjust serial communication using the DIP switches. See
“Adjusting the DIP Switches” (page 3-15) for details.
2. Press down the clips on either side of the connector to lock it in place.
3. For interface cables equipped with a ground line, attach the ground line to the screw hole
marked "FG" on the printer.
4. Connect the other end of the interface cable to the host computer.
2. Hook the USB cable through the locking wire saddle, as shown in the figure below.
USB cable
USB downstream connector DM connector
(Only for the USB HUB: UB-U01)
3. Connect the USB cable from the host computer to the USB upstream connector.
4. For models that have the UB-U01II installed, a maximum of two USB devices can be
connected to the USB downstream connector.
Note:
The UB-U01 serves as a bus power-supply hub. Therefore, it is important to note that bus power
supply hubs (including the UB-U01II) and bus power supply functions with power dissipation of 100
mA or more cannot be connected directly to the printer. (A UB-U02II can be directly connected to a
UB-U01 hub.)
Note:
For information on how to obtain the required device drivers and their installation procedures, contact
the nearest EPSON service center.
Before connecting any of the cables, make sure that both the printer and the host computer are
turned off.
1. Make sure both the printer and the host computer are turned off.
2. Plug the 10BASE-T cable connector securely into the UB-E01's 10BASE-T Ethernet connector
until you feel it click.
CAUTION:
Do not connect a telephone line , a display module cable, or a drawer kick-out cable
to the UB-E01’s 10BASE-T connector.
Note:
The display module connector on the TM printer cannot be used when the UB-E01 is installed.
CAUTION:
Be sure to connect a drawer that meets printer specifications. Connecting a drawer of
the wrong specifications may result in damage to both the drawer and the printer.
Never connect the telephone line to the drawer kick out connector (labeled “DK”).
Doing so may result in damage to both the telephone line and the printer.
Never connect the drawer cable to the customer display connector (labeled “DM-D”).
Doing so may result in damage to both the drawer cable and the printer.
1. Connect the drawer cable to the drawer kick out connector (labeled “DK”) on the connector
panel.
FG
FG DC24V
DK
Connecting drawer
3.5.1 OPOS
3.5.1.1 Install and Set up.
When you install and set up, please refer to the User's Manual, the file is automatically created at
the installation of OPOS ADK.
START
Is installation completed?
ERROR
Completed
For detail refer to
2. Setup the OPOS & device setting by using SetupPOS utility [ User Manual]
You can setup the OPOS and device setting by the SetupPOS utility.
• Bitmap setting
ResultCode
ERROR
SUCCESS
END
1. Installation.
Note:
Please refer to the sample program when you make a program.
OPOS ADK provides a sample program for each device class. The sample programs are intended as
programs to serve as references for application developers. The ways to use the principal methods and
properties for each device are introduced in the form of Visual Basic, Visual C++ programs. In this
manual, it is introduced in the form of Visual Basic.
❏ Installer
❏ SetupPOS Utility
❏ OPOS Controls
❏ Manual
❏ Sample Program
5. Test print
Execute the installer “ADT###e.exe,“ and select modules which you need. The
recommended modules are shown below. Refer to the installation manual for details.
EPSON TM-U220 Receipt This module (printer driver) is required for printing on
(76mm): 76mm width receipt.
EPSON TM-U220 Receipt This module (printer driver) is required for printing on
(69.5mm): 69.5mm width receipt.
EPSON TM-U220 Receipt: This module (printer driver) is required for printing on
(57.5mm) 57.5mm width receipt.
Status API: This module is required for monitoring the printer. This
module provides API to monitor the printer’s status.
USB driver: This module (device driver) is required for the USB
interface model printer.
Note:
For the Manual, Sample program, and each utility, you have to download separately the
ADT###e.exe.
When you use a USB interface model printer, you need to install the “USB driver.” The
procedure depends on the OS; therefore see the installation manual. If you aren’t using a
USB interface model printer, you don’t need to install this module.
When you use the Ethernet interface model printer with Windows98/95, you need to install
“EPSON Net Direct print.” See the installation manual for details. If you aren’t using the
Ethernet interface model printer, or aren’t using Windows 98/95, you don’t need to install
this module.
After installing APD (and “USB driver” or “EPSON Net Direct print“) you need to adjust the
printer port setting for the printer interface model. See the Installation manual and the
User’s manual for details.
Note:
When you use the serial interface model printer, you need to adjust serial communication setting
between printer and printer driver. See “Adjusting the DIP Switches” (page 3-15) and “Memory
Switches” (page 3-17) for information on the settings.
5. Test print
Execute test print from the “property” of printer to confirm the setting. If the test print is not
correct, please see the “Notes” on the “User’s Manual” and “Status API Reference Manual”
to solve the your problem.
This test is independent of any other equipment or software, so it is a good idea to run it when
you first set up the printer and if you have any trouble. If the self tests work correctly, the
problem is in the other equipment or the software, not the printer.
2. While holding down the FEED button, turn on the printer using the switch on the front of the
printer. The self test prints the printer settings and then prints the following, cuts the paper,
and pauses. (The PAPER OUT light blinks.)
3. Press the FEED button to continue printing. The printer prints a pattern using the built-in
character set.
4. The self test automatically ends and cuts the paper after printing the following:
The printer is ready to receive data as soon as it completes the self test.
Note:
If you want to pause the self test manually, press the FEED button. Press the FEED button again to
continue the self test.
Chapter 4
Troubleshooting
This section describes general troubleshooting.
Note:
(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the cover open status) is
off, the error hasn’t occurred but there is a “paper end error” instead. If MSW 8-8 is off, this error is
handled as an automatically recoverable error.
Paper roll cover open The roll paper cover is Recovers by error recovery
error (*1) opend when printing. command with the cover
closed
Note:
(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open
status) is OFF, the error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this
error is handled as a recoverable error.
CAUTION:
Be sure not to touch the manual cutter. Otherwise your finger might be injured.
2. Open the roll paper cover by using the tab, as shown in the below illustration.
3. If you have a Type A printer, remove the take-up spool and open the unit by using the unit
open lever, as shown in the illustration.
Tab
lever
1. open the roll paper cover 2. (only type A) open the unit
Note:
When you turn the power off by mistake during the printing operation, the cutter blade may stop in the
paper feed line. So the paper may not be fed in the first operation normally when you turn the power on. If
the phenomenon happens again after removing the jammed paper, try the solution “Autocutter Jam”
(page 4-3).
If the problem is not serious, the autocutter returns to its normal position without any
intervention by the user.
If the autocutter does not return to its normal position by itself, follow the steps below to fix the
problem:
1. Open the roll paper cover, and remove the jammed object if there is one.
3. If the cutter blade doesn’t return to the normal position, return the cutter blade to the normal
position by rotating the autocutter knob in the direction of the arrow. When it is returned to
the normal position, a lever comes into the center of hole in the autocutter frame.
Hole
Autocutter unit
Knob
TM-U220 Alphanumeric model (Type A,B, D) TM-U220 Multilingual model (Type A,B, D)
AC Adapter C (which is packed with ANK model) PS-180 (which is packed with the Multilingual model)
or PS-180 (Which is provided as an option)
Note:
*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified
Chinese, Traditional Chinese, Thai characters, or Korean characters.
Use the self test to confirm what model of printer you have, and then use the correct power supply. (See
“Self Test Procedure” (page 3-38) for how to run the self test.)
SELF-TEST
...
Resident Character
Alphanumeric
SELF-TEST SELF-TEST
...
...
SELF-TEST SELF-TEST
...
...
SELF-TEST
...
Resident Character
Alphanumeric
Japanese
Japanese model
❏ Parity error
❏ Framing error
❏ Overrun error
Note:
For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking.
1. After you make sure the printer is off, open the paper roll cover.
2. While you hold down the FEED button, turn on the printer.
Hexadecimal Dump
1B 21 00 1B 26 02 40 40 . ! . . & . @ @
1B 25 01 1B 63 34 00 1B . % . . c 4 . .
41 42 43 44 45 46 47 48 A B C D E F G H
• A period (.) is printed for each code that has no ASCII equivalent.
• In hex dump mode all commands except real time ESC/POS commands are disabled.
5. Open the cover to set the printer offline so that it will print the last line.
6. Close the cover and turn off the printer, press the FEED button three times, or reset the
printer to turn off the hex dump mode.
Note:
The hexadecimal dump mode can’t be used with OPOS or the APD.
Chapter 5
Application Development Information
This section contains usable information to develop POS systems that use this printer.
Error status Various error information (Off-line / On-line), (detail of the error;
Mechanical error, autocutter error, auto-recovery error,
unrecoverable error)
Paper remaining amount It provides status of paper remaining amount (Near-end or Paper
status end)
Note
Near-end status (paper remain status) is supported only by printers equipped with a near-end
detector. The near-end detector is a factory option.
This printer has an Automatic status back (ASB) function that automatically transmits changes in
printer status. It is available in any control method (APD, OPOS, ESC/POS command.)
The status format depends on each control method. Refer to each manual for detail.
❏ When an error status is sent to the host PC, the host PC can display an error message or
solution message for operator.
❏ When “Paper near end” or “Paper end“ status is sent to the host PC, the host PC can display
a warning message for operator to replace roll paper.
Note
This section describes the summary of status handling. Refer to “OPOS ADK Application Development
Guide General Functions” for details.
This and many other events can also be checked by firing a StatusUpdateEvent.
[Event management]
Private Sub OPOSPOSPrinter1_StatusUpdateEvent(ByVal Data As Long)
If Data = PTR_SUE_COVER_OPEN Then
MsgBox ìCover is open!î
End If
End Sub
STATUS INFORMATION
PTR_SUE_COVER_OPEN Cover is open.
PTR_SUE_REC_NEAREMPTY Receipt paper is near the end. (The near end detector is
factory option. When the printer does not have one, the status
does not occur.)
When the FlagWhenIdle property is set to TRUE, PTR_SUE_IDLE is sent to inform the
application that the printer is idle. Other than when data is being sent, the printer is in an idle
state, so if FlagWhenIdle is TRUE, an event will be fired when printing is finished. After the
event is fired, FlagWhenIdle will be set to FALSE. By using this value, the information below can
be found out.
*Finding out when multiple asynchronous print jobs have finished printing. When multiple
asynchronous print jobs have been sent to the printer, it is possible to know when they have
finished printing. After setting the AsyncMode property to TRUE and running the PrintNormal
method, change the FlagWhenIdle property to TRUE. When all data has finished printing, the
printer becomes idle and a StatusUpdateEvent is fired to the application with the value of
PTR_SUE_IDLE.
As an example, assume that the printer cover becomes open. Usually, when data is not being
sent to the printer and the cover is opened, a StatusUpdateEvent is fired to the application. After
the AsyncMode property is set to TRUE and a method is used to print data, if the cover is
opened while the data is being sent, the program is notified by an ErrorEvent. ErrorEvents are
fired when the error has interrupted the data that is being sent. Only StatusUpdateEvent will
fire when the error does not effect the data and the data will continue being sent as normal.
Reasons for the ErrorEvent being fired and the corresponding error names are listed below.
After an error occurs, more detailed information about the error can be obtained from the
ErrorLevel, ErrorStation, and ErrorString properties.
Below is as example of a program (Visual Basic) to open a cash drawer using Control font.
Below is as example of a program (Visual Basic) to open a cash drawer using Status API.
5.2.2 OPOS
Programming examples of how to use API function relating to a Cash Drawer are shown below.
[Main Program]
[Event Management]
5.2.3 ESC/POS
When you drive a cash drawer which is connected to this printer, please refer to “FAQ about
ESC/POS command.“ About “FAQ about ESC/POS command,“ please contact your dealer or
EPSON.
5.3 NV memory
This printer has NV memory (Non-volatile). The data of NV memory remains after you turn off
the power. The NV memory is available in two ways.
1. NV Bit-image
Please refer “NV Bit-image Printing” (page 5-8) for detail of the function.
2. User NV memory
There is free area in the NV memory that the user can use. You can use this free area for
notations, to write other character information, or for many other purposes. The data
remains after you turn off the power. Use ESC/POS commands to read and write this data.
The following are examples of purposes.
Note
When you use User NV memory area by using OPOS or APD, you have to use “Direct I/O method”
or “Control A font.” Please contact EPSON or your dealer for details.
❏ The following restrictions apply when performing NV memory operations (including data
storage and deletion).
• The ASB status will not be sent, even when the ASB function is set to enabled.
❏ The printer sometimes enters the Busy state while data is written to NV memory. It is
important not to send data from the host computer while the printer is in the Busy state, as it
will be incapable of processing any received data.
❏ Frequent use of the functions for defining data to and deleting data from NV memory can
damage the memory. As a rule in using the various commands, avoid writing to NV
memory more than a 10 times per day.
EPSON provides a tool, “TMFLogo” that enables registration of a bitmap image in the NV
memory of an EPSON TM series printer. The bitmap image in the NV memory can be printed
with the printer by using each control method.
<width> Store
Bit-image
NV
Less than paper width. Store bitmap to NVRAM by TMFLogo utility in device specific
settings on the SetupPOS utility. If you store the bitmap in a
<height> NVRAM, it is not necessary to restore unless the NV memory is
There is a limitation Height length deleted.
= NV memory Size / width length
Print
Depends on each control method.
Note
The available NV memory size for the TM-U220 is 128KB.
Example: The NV memory can store 20 graphics data when the file size of a graphic is 6 KB.
5.4.2 OPOS
EPSON OPOS ADK provides a tool, “TMFLogo” that enables registration of a bitmap image in
the NVRAM of an EPSON TM series printer. The tool can be used from the device specific
settings of the SetupPOS utility. The bitmap image in the NVRAM can be printed with a printer
by using the DirectIO method. Concerning the available NVRAM size for the TM-U220, refer to
the ADG for TM-U220 in the OPOS ADK.
• *Command : PTR_DI_PRINT_FLASH_BITMAP
5.4.2.2 LetterQuality
It is possible to change the speed and quality of a bitmap by using the XXXLetterQuality
property.
The “123” characters will be printed in the center, but not under “456”. When using a new method to
print characters, it is necessary to add the desired escape sequence again.
❏ BMP files
❏ Uncompressed
A special control isn’t required to use carbon paper; you can treat it as same as normal paper.
However, when you use the Type A model with Auto take-up unit, you have to install carbon
paper with Auto take-up unit. Please refer “Installing the Roll Paper for Type A” (page 3-9).
2. The instructions described in the “A” sentence answer the question or solve the problem.
[Conditions]
• A load must be provided between drawer kick-out connector pins 4 and 2 or between
pins 4 and 5. (*1)
• When the drawer open/close signal is used, a switch must be provided between drawer
kick-out connector pins 3 and 6. (*2)
• The resistance of the load must be 24 W or more, or the input current must be 1 A or less.
(*3)
• Be sure to use drawer kick-out connector pin 4 (24 V power output) to drive the device.
Never connect any other power supply to the drawer kick-out connector. (*4)
NOTES:
(*1) Operating the printer with incorrectly installed devices voids the warranty.
(*2) Connecting devices other than the drawer open/close switch voids the warranty.
(*3) If a device with a resistance of less than 24 Ω or an input current of over 1 A is used, the resulting overcurrent
may damage the device.
(*4) Connecting a power supply other than that specified voids the warranty.
Chapter 6
Notices for Replacement of the TM-U210/TM-U300
TM-U220 is designed to smoothly replace the TM-U210/TM-U300. This section gives answers to
your questions.
76 mm 76 mm
63.34 mm 63.34 mm
Note:
The character per line for Font A, B can be changed by DIP SW2-1.
The cpl for the Kanji character font can be changed by anESC/POS command. (default:22cpl to 25cpl)
Cutting method of partial cut one point left uncut position at one point left uncut position at
center position. right position.
(Type A, B only) (Type A, B only)
TM-U210 (Type A, B, D)
TM-U220 (Type D)
(When using 76mm roll paper)
Manual cut position line
22.1 mm
Print start position line
TM-U210 TM-U220
See “1.7.1 External Dimensions and Mass (1-17 page)” for details.
The receive buffer size of the TM-U220 can be changed as shown in the following table.
Product Receive buffer capacity Condition of Condition of Byte number from buffer full to
buffer full release full release full state
state
TM-U210 40 bytes (DIP SW1-2 is On) Buffer space is Buffer space is 10 bytes
16 bytes 26 bytes
(ANK: DIP SW1-2 is Off)
1K bytes
(Multilingual: DIP SW1-2 is Off)
512 bytes
TM-U220 40 bytes (DIP SW1-2 is On) Buffer space is Buffer space is 10 bytes
16 bytes 26 bytes (Regardless of MemSW8-7)
Note:
The receive buffer of TM-U210 may cause lost data at bufferfull state when there is no FIFO setting, or the
FIFO setting is larger than 16 bytes. However, the TM-U220 will have enough remaining receive buffer
space to prevent data loss at bufferfull state when DIP SW1-2 is Off regardless of the setting of MemSW
8-7.
The “Byte number from buffer full to release full state” is larger than TM-U210. It is for
improvement. However, you should pay attention to the following:
TM-U220 ANK model (Type A,B, D) TM-U220 Multilingual model (Type A,B, D)
AC Adapter C (which is packed with ANK model) PS-180 (which is packed with Multilingual model)
or PS-180 (Which is provided as option)
CAUTION:
Don’t use the PA-#### or PB-#### power supply unit with TM-U220. Connection to an
improper power source may cause fire or shock.
Ribbon cassette ERC-38 (B), (P), (B/R) ERC-38 (B), (P), (B/R)
When you replace the TM-U210 with the TM-U220, you have to set the Memory switch as
described below. These settings make the TM-U220 have almost the same as behavior as the
TM-U210 statuses.
❏ Msw 8-8 “Error select when cover is opened during printing“: OFF
(Default: Auto recover error)
The status behavior is as following two tables. This printer doesn’t have
Printer status bit U210 cover open sensor.
Therefore, there are no
Off-line Paper- Waiting Cover status.
out LED on-line open
Operation when paper-end recovery ASB(Auto Status Back)
notification does not
1) Paper end occurs. OFF line ON OFF --
occur because status did
2) Operator opens the cover for OFF line ON OFF -- not change.
setting a paper roll.
Printer status bit U220 (Msw 8-5: OFF) U220 (Msw 8-5: ON)
Off-line Paper- Waiting Cover Off-line Paper- Waiting Cover
out LED on-line open out LED on-line open
Operation when paper-end recovery recovery
2) Operator opens the cover for OFF line ON -- OFF OFF line ON -- ON
setting a paper roll.
3) Operator installed paper roll On line OFF -- OFF On line OFF -- OFF
then closed cover.
Printer status bit U220 (Msw 8-5: OFF) U220 (Msw 8-5: ON)
Paper- Waiting Cover Paper- Waiting Cover
Operation when paper-end Off-line out LED on-line open Off-line out on-line open
You don't have to be afraid when you use the printer with OPOS or Advanced Printer Driver
(APD) and you set the memory switch as [MemSW 8-5: OFF], [MemSW 8-8: OFF]. Because the
status behavior normally doesn't affect your application.
When you use the printer with ESC/POS commands (when you control printer without any
driver), read the sentences below:
The TM-U210 uses the "waiting on-line recover" bit in ASB status (the bit may indicate "0" or
"1"); however, the TM-U220 does not use the bit (the bit is always "0"). Because the TM-U220
recovers to online when the cover is closed (cover is closed is detected by the cover open
detector.) Therefore, if your application program watches the bit, confirm that it doesn't affect
the performing of program.
By the way, the ASB data transmitted timing of TM-U220 is same as TM-U210. You don't have to
be afraid when your application program doesn’t watch the bit.
Note:
The "waiting on-line recover" is a status which is constructed by a bit in ASB (Auto Status Back) data.
The status is for telling that the printer is not prepared to print (roll paper cover isn't closed, etc...) to the
host PC. The status tells that the preparation done by the host PC is canceled. This status is canceled by
action of the FEED button or host PC. These canceling actions must be executed after the roll paper is
installed and roll paper cover is closed.
The "waiting on-line recover"bit of TM-U220 is always "0," because the TM-U220 can tell "ready for
printing (roll papaer is installed and roll paper cover is closed )" to the host PC.
❏ TM-U210 (Type D) can print on carbon roll paper with 2 copies; however, the TM-U220 can
print on carbon roll paper with 1 copies, not 2 copies.
6.1.8.2 NV bit-image
The TM-U220 can print bit-images on roll paper. See “5.4 NV Bit-image Printing (5-8 page)” for
details.
6.1.9.2 OPOS
TM-U220 has compatibility with the TM-U210 in OPOS. Therefore, the TM-U210 OPOS can
drive the TM-U220. However, the print margin is a little different from the original output, and
the TM-U210 driver can’t use NV memory functions. See “6.1.1 About printing format
compatibility (6-1 page)” and “6.1.8 New functions added (6-7 page)” for the differences.
63.5 mm 63.34 mm
6.2.1.2 Characters
The TM-U220 has almost the same character spec as the TM-U300. Therefore, the TM-U220 can
print the same contents as the TM-U300 without adjusting any original control sources.
Note:
The character per line for Font A, B can be changed by DIP SW2-1.
The cpl of the Kanji character font can be changed by ESC/POS command. (default:22cpl to 25cpl)
36 mm TM-U300 (Type A, B, C, D)
Manual cut position line
26 mm (Type A, B)
28 mm (Type C, D)
Print start position line
TM-U220 (Type A, B)
Manual cut position line (When using 76mm roll paper)
34.9 mm
Auto cut position line
27 mm
TM-U220 (Type D)
(When using 76mm roll paper)
6.2.3 Dimensions
Some dimensions ofthe TM-U220 are smaller thanthose of the TM-U300 except Type D.
Therefore, the TM-U220 can be installed in the same space as a TM-U300.
TM-U300 TM-U220
See “1.7.1 External Dimensions and Mass (1-17 page)” for details.
The receive buffer size of the TM-U220 can be changed as shown in the following table.
Product Receive buffer capacity Condition of Condition of Byte number from buffer full to
buffer full release full release full state
state
Note:
The receive buffer of TM-U300 may cause lost data at bufferfull state when there is no FIFO setting, or the
FIFO setting is larger than 10 bytes. However, the TM-U220 will have enough remaining receive buffer
space to prevent data loss at bufferfull state when DIP SW1-2 is Off regardless of the setting of MemSW
8-7.
AC Adapter C (which is packed with ANK model) PS-180 (which is packed with Multilingual model)
or PS-180 (Which is provided as option)
CAUTION:
Don’t use the PA-#### or PB-#### power supply unit with TM-U220. Connection to an
improper power source may cause fire or shock.
❏ Roll paper near-end status (When equipped with a near-end detector [Factory option])
❏ The TM-U300 can print on carbon roll paper with 2 copies; however, the TM-U220 can print
carbon roll paper with 1 copies, not 2 copies.
6.2.8.2 NV bit-image
The TM-U220 can print bit-image on roll paper. See “5.4 NV Bit-image Printing (5-8 page)” for
detail.
6.2.9.2 OPOS
TM-U220 does not have compatibility with the TM-U210/TM-U300 in OPOS. Therefore,
TM-U210/TM-U300 OPOS can’t drive TM-U220. However, you can replace the printer module
easily in OPOS. You only have to change the printer device to TM-U210 from other printer.
About the difference of print margin, see “6.2.1 About Printing format compatibility (6-8 page).”
Rev. D
Comparison table for TM-U220/U210/U300
Print speed Approx. 3.5 lines/sec.(40 column, 16cpi) "Approx. 4.7 lines/sec. (76mm, 40column,
16cpi, 1/6 inch line feed)
Character configuration Code page 0 to 5 Code page 0 to 8, and Code page 0 to 8, and 19 to 26 and
19 to 26 code page 16, 17, 18
Ribbon cassette ERC-38 (P), (B/R) ERC-38 (B), (P), (B/R) <==
Paper supply Roll Paper install method Paper roll holding Paper roll drop in <==
functions shaft
Paper Paper roll dimensions Paper width:76mm, Paper width:76mm, Paper width:
specification Roll diameter: Roll diameter: 76mm (Type A)
max.83mm max.83mm 76mm / 69.5mm / 57.5mm (Type B, D)
Roll diameter: max 83mm
Carbon Number of copies Original + 1 copies Original + 1 copies Original + 1 copies (for all type A, B, D)
paper
Original + 2 copies (at Original + 2 copies
temperature approx. (type D only)
25C°)
Rev. D
Rev. D
TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-U220 (Type A, B, D)
Autocutter (type A/B) Full cut / partial cut; Partial cut (one point left Full / partial cut selectable
selectable by command uncut at center position)
(Partial cut: one point left uncut at right
position.)
Print area A/C position to print start position 36mm 27mm <==
Manual cut position to print start 26mm (type A, B) 20.2mm 34.9mm (Type A, B)
position
28mm (type C, D) 22.1mm (Type D)
Print width 63.5mm (200dots, 400 63.34mm (200dots, 400 76: 63.34mm(200dots,400position), 69.5:
position) position) 57mm(180,360), 57.5:47.5mm(150,300)
Left margin (6mm) (5.9mm) 76: 6.8mm, 69.5: 6.7mm, 57.5: 4.2mm
Right margin Approx. 6.5mm (6.76mm) 76: 5.8mm, 69.5: 5.8mm, 57.5: 5.8mm
Internal buffer Receive ANK model 1K bytes / 40 bytes: 1K bytes / 40 bytes: 4K bytes / 40 bytes: selectable
buffer selectable selectable
Multi-language 512 bytes / 40 bytes; 512 bytes / 40 bytes; 4K bytes / 40 bytes: selectable
model selectable selectable
Applicable Power For North America PA-6509 or PB-6509 PB-6509 For ANK model: AC Adapter C
supply unit which is in carton box.
For Europe (Germany) PA-6510 or PB-6510 PB-6510 or PS-180
Type B: 170 x 253 x 148 Type B; 160 x 248 x 150 Type B: 160x248x139,
Type C; -- --
158 x 295 x 145
Install Horizontal (max. slant Horizontal (max. slant Horizontal (max. slant 15 degree)
15 degree) 15 degree) and Wall hanging possible.(Type B, D)
and Wall hanging
possible.(Type B, D)
Rev. D
TM-U220 Technical Reference Guide
Appendix B
How to Install the Printer on a Wall with the WH-10
WH-10 is a option for the TM printer series, with it you can install a TM-U220 on a wall. This
section describes how to install wall hanging TM-U220. See the “WH-10 installation Manual“ for
details.
B.1.2 Unpacking
Open the package and confirm that it contains all of the parts listed in the illustration. If any
parts are missing or damaged, please contact your dealer for assistance.
1 1
4 4
2 3 3 2
1 1
4 4
2 3 3 2
installation manual screws for brackets (3×12) screws (3×10) screws (3×6) (5 pieces)
(4 pieces) Note: 4 of the screws are
used for attaching the
brackets
Note:
Depending on the conditions during storage and shipping, some rust may form around the
edges of the wall-mount or brackets. This may be removed with sandpaper.
Rev. D How to Install the Printer on a Wall with the WH-10 B-1
B.1.3 Installation
Before installation, be sure that the printer and all equipment connected to the printer is turned
off. Detach all cables from the body of the printer.
CAUTION:
The weight of the printer is approx. 2.5 kg for the TM-U220 Type B, and approx. 2.3 kg for
the TM-U220 Type D. In order to insure that the wall-mount can properly support the
weight of the printer, please secure it with screws appropriate to the type of wall the
wall-mount is installed on. A screw with 4 mm diameter and length of 12 mm or more is
recommended. The thickness of the wall should be 10 mm or more.
Be sure to fasten the wall-mount securely to the wall with a screw in each of the ten
holes.
Align the FEED switch mark on the operation panel sheet with the FEED switch mark on the
printer operation panel and affix the operation panel sheet to the printer.
B-2 How to Install the Printer on a Wall with the WH-10 Rev. D
TM-U220 Technical Reference Guide
2. Loosen the detector adjustment screw a little bit by using a tool such as a coin and then
loosen the screw gently by hand as until it stops. It must not be removed completely.
detector
adjustment
screw
roll paper
guide
For a model that does not have a roll-paper near-end detector , jump to step 6.
4. Rotate the detector lever on the roll paper guide to change its direction.
Note:
After the direction of the detector lever is changed, be sure that the cable is connected to the connector
firmly.
detector lever
cable
6. Align the hole on the roll paper guide with the hole on the roll paper holder to match your
roll paper width and then tighten the screw (3×10).
Note:
You will not use one of the two screws that have been removed when the roll paper guide is removed.
Please store it as an extra screw in case you need it.
Rev. D How to Install the Printer on a Wall with the WH-10 B-3
roll paper roll paper
guide holder
76 mm 70 mm 58 mm
7. Align the hole on the roll paper holder for hanging bracket with the dowel on the roll paper
guide. (For a model that needs a change of paper width, the hole to be used will be different
to match your roll paper width.)
Putting the screw (3×6) in the hole on the roll paper holder for hanging bracket makes it
easier for you to tighten the screw in the next step.
76 mm 70 mm 58 mm
dowel
roll paper holder for
hanging bracket
hole
8. Tighten the screw (3×6) to fix the roll paper holder for hanging bracket and the base frame.
B-4 How to Install the Printer on a Wall with the WH-10 Rev. D
TM-U220 Technical Reference Guide
9. Tighten the screw (3×10) to fix the roll paper holder for hanging bracket and the roll paper
holder.
10. Check that the brake arm is up as shown in the illustration below.
brake arm
CAUTION:
Do not move the brake arm until the roll paper holder for hanging bracket is attached
onto the base frame. Otherwise the arm part will be damaged.
11. Insert the dowel of the cam into the hole of the platen frame.
dowel
hole
platen frame
Rev. D How to Install the Printer on a Wall with the WH-10 B-5
12. While you make sure the pin of the brake arm is in the groove on the inner side of the cam,
rotate the cam along with the surface of the platen frame in the direction indicated by the
arrow until it clicks into position.
Note:
When closing the cover, push the middle of the printer indicated by the circle in the illustration below.
B-6 How to Install the Printer on a Wall with the WH-10 Rev. D
TM-U220 Technical Reference Guide
14. Turn the printer over and then put it on a packing box as a platform horizontally.
15. See the “Installing the Brackets” section for attaching the brackets.
While you push the cam through the hole on the platen frame with a pointed tool such as
tweezers, rotate the cam in the upper direction to remove it.
Attach the upper bracket to the holes numbered “2” and the lower bracket to the holes
numbered “1”using the screws (3×6).
Rev. D How to Install the Printer on a Wall with the WH-10 B-7
B.1.7 Mounting the printer on the wall
CAUTION:
When mounting the printer, make sure that the wall-mount is securely fastened to the
wall.
When the brackets are attached properly for the TM-U220B/U220D, the printer’s
operation panel will be on the top and the connector side on the bottom. If this is not
the case, please see the installing the brackets section and reattach the brackets in the
proper position.
Slide the brackets into the slots of the wall-mount, starting with the top bracket.
B-8 How to Install the Printer on a Wall with the WH-10 Rev. D
TM-U220 Technical Reference Guide
146
5
14
Rev. D How to Install the Printer on a Wall with the WH-10 B-9
B.2.2 TM-U220 (Type D)
146
5
14
B-10 How to Install the Printer on a Wall with the WH-10 Rev. D
TM-U220 Technical Reference Guide
Appendix C
Character Code Table
U.S.
France
Germany
UK
Denmark I
Sweden
Italy
Spain I
Japan
Norway
Denmark II
Spain II
Latin America
Korea
Appendix D
Power Supply Unit
D.1 AC Adapter C
This power supply unit can be used with the TM-U220 ANK model only. When you use any
other model of the TM-U220, please use PS-180.
Case specifications
Case specifications