Manual Epson L1210 L1110
Manual Epson L1210 L1110
Manual Epson L1210 L1110
Printing
Solving Problems
NPD6450-00 EN
Contents
Solving Problems
Loading Paper The Printer Does Not Work as Expected. . . . . . . . . 68
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 20 The Printer Does Not Turn On or Off. . . . . . . . . 68
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . 20 Power Turns Off Automatically. . . . . . . . . . . . . . 68
Loading Paper in the Rear Paper Feeder. . . . . . . . . 21 Paper Does Not Feed Properly. . . . . . . . . . . . . . 69
Loading Envelopes in the Rear Paper Feeder. . . . . . 22 Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Loading Various Paper. . . . . . . . . . . . . . . . . . . . . . 24 Cannot Operate the Printer as Expected. . . . . . . 76
Loading Pre-punched Paper. . . . . . . . . . . . . . . . 24 Checking Lights and Printer Status. . . . . . . . . . . . . 78
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 24 Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . . 80
Removing Jammed Paper. . . . . . . . . . . . . . . . . . 80
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . . 83
Printing
It is Time to Refill the Ink. . . . . . . . . . . . . . . . . . . . 83
Printing Documents. . . . . . . . . . . . . . . . . . . . . . . .26
Ink Bottle Handling Precautions. . . . . . . . . . . . . 83
Printing from a Computer - Windows. . . . . . . . . 26
Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . . 84
Printing from a Computer - Mac OS. . . . . . . . . . 43
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . . . 88
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . 48
2
Color Missing, Banding, or Unexpected Help for Users in Europe. . . . . . . . . . . . . . . . . .113
Colors Appear in Printout. . . . . . . . . . . . . . . . . 88 Help for Users in Taiwan. . . . . . . . . . . . . . . . . .113
Print Quality is Poor with Black Ink. . . . . . . . . . 88 Help for Users in Singapore. . . . . . . . . . . . . . . 114
Colored Banding Appears at Intervals of Help for Users in Thailand. . . . . . . . . . . . . . . . 114
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . . 89 Help for Users in Vietnam. . . . . . . . . . . . . . . . 115
Blurry Prints, Vertical Banding, or Help for Users in Indonesia. . . . . . . . . . . . . . . .115
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . 90 Help for Users in Malaysia. . . . . . . . . . . . . . . . 118
Printout Comes Out as a Blank Sheet. . . . . . . . . 90 Help for Users in the Philippines. . . . . . . . . . . . 119
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 91
Printed Photos are Sticky. . . . . . . . . . . . . . . . . . 92
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cannot Print Without Margins. . . . . . . . . . . . . . 93
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . 93
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printed Characters Are Incorrect or Garbled. . . . 94
The Printed Image Is Inverted. . . . . . . . . . . . . . . 95
Mosaic-Like Patterns in the Prints. . . . . . . . . . . .95
Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . . 96
Cannot Solve Printing Problems. . . . . . . . . . . . . 96
Product Information
Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . 99
Available Paper and Capacities. . . . . . . . . . . . . . 99
Unavailable Paper Types. . . . . . . . . . . . . . . . . . 101
Consumable Products Information. . . . . . . . . . . . 102
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . 102
Software Information. . . . . . . . . . . . . . . . . . . . . . 102
Software for Printing. . . . . . . . . . . . . . . . . . . . 103
Software for Package Creation. . . . . . . . . . . . . .106
Software for Updating. . . . . . . . . . . . . . . . . . . 106
Product Specifications. . . . . . . . . . . . . . . . . . . . . 107
Printer Specifications. . . . . . . . . . . . . . . . . . . . 107
Interface Specifications. . . . . . . . . . . . . . . . . . . 108
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Electrical Specifications. . . . . . . . . . . . . . . . . . 108
Environmental Specifications. . . . . . . . . . . . . . 109
System Requirements. . . . . . . . . . . . . . . . . . . . 110
Regulatory Information. . . . . . . . . . . . . . . . . . . . 110
Standards and Approvals. . . . . . . . . . . . . . . . . 110
Restrictions on Copying. . . . . . . . . . . . . . . . . . 110
3
Guide to This Manual
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Guide to This Manual > Searching for Information
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
To view the Web manual, visit the following website, enter the product name, and then go to Support.
http://epson.sn
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
5
Guide to This Manual > About This Manual > Marks and Symbols
❏ Mac OS: Hold down the command key, and then press ←.
! Caution:
Instructions that must be followed carefully to avoid bodily injury.
c Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
6
Guide to This Manual > Trademarks
Related Information
& Links to related sections.
Trademarks
❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
®
trademark of Seiko Epson Corporation.
7
Guide to This Manual > Copyright
❏ Microsoft , Windows , Windows Server , and Windows Vista are registered trademarks of Microsoft
®
Corporation.
® ® ®
❏ Apple, Mac, macOS, OS X, and ColorSync are trademarks of Apple Inc., registered in the U.S. and other
countries.
❏ Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United States
and/or other countries.
❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. The
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2020 Seiko Epson Corporation
The contents of this manual and the specifications of this product are subject to change without notice.
8
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in fire or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specifically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottles out of the reach of children. Do not allow children to drink from the ink bottles.
10
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Transporting or Stori…
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the printer cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet
until the P light stops flashing.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
11
Part Names and Functions
C Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
D Control panel Allows you to operate the printer and indicates the printer's status.
F Stopper Position the stopper to prevent print outs from falling from the output tray.
A Printer cover Open when removing jammed paper inside the printer.
Keep this cover closed while the printer is not in use to prevent foreign
substances from entering the printer.
E Ink reservoir tank (Ink tank) Supplies ink to the print head.
13
Part Names and Functions > Part Names and Functions
F Front cover Open when removing jammed paper inside the printer.
G Printer cover support Supports the printer cover when opening it.
H Print head Ink is ejected from the print head nozzles underneath.
14
Guide to the Control Panel
B Stops the current operation. Cancels paper out errors and paper jam errors.
Hold this button down for five seconds until the P button flashes to run print head cleaning.
Turn the printer on while holding down the y button to print the nozzle check pattern.
The total number of pages fed through the printer is also printed as well as the nozzle check
pattern.
When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
: On
: Flashing
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet Load paper and press the button.
has been fed at a time.
16
Guide to the Control Panel > Checking Lights and Printer Status
A paper jam has occurred. Remove the paper and press the button.
If the paper jam error continues after removing the
paper and turning the power off and on again, paper
may remain inside the printer. Load A4 size paper in
the rear paper feed, and then press the button to
remove the paper inside. Load paper in the portrait
direction.
If the error cannot be cleared, contact Epson support.
When the power is on or flashing ❏ After clearing the error by pressing the button,
❏ The printer was not turned off correctly.* we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ Because the printer was turned off while
operating, the nozzles may have dried ❏ To turn off the printer, make sure you press the P
and clogged. button.
When the power is off Follow the steps below to try to update the firmware
again.
The printer has started in recovery mode
because the firmware update failed. 1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
When the H light and the b light flash The ink pads need to be replaced.
simultaneously Contact Epson or an authorised Epson service
An ink pad is nearing or at the end of its provider to replace the ink pad *1. It is not a user-
service life. serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop flashing
for the time being, however, they will continue to
flash at regular intervals until the ink pad is replaced.
When the H light and the b light flash The borderless printing ink pad need to be replaced.
alternately Contact Epson or an authorised Epson service
A borderless printing ink pad is nearing or at provider to replace the ink pad *2. It is not a user-
the end of its service life. serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop flashing
for the time being, however, they will continue to
flash at regular intervals until the ink pad is replaced.
Borderless printing is not available, but printing with
a border is available.
A printer error has occurred. Remove any paper inside the printer. Turn the power
off and on again.
If the error continues to occur after turning the power
off and on again, contact Epson support.
17
Guide to the Control Panel > Checking Lights and Printer Status
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty
does not cover the cost of this replacement.
*2 In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To
prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its
limit. Whether and how often this is required will vary according to the number of pages you print using the
borderless print option. The need for replacement of the pad does not mean that your printer has ceased to operate
in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only
be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this
replacement.
Related Information
& “Removing Jammed Paper” on page 80
& “Contacting Epson Support” on page 113
18
Loading Paper
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-
printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams
continue.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to confirm the paper specifications.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air,
press them down to flatten them before loading.
20
Loading Paper > Loading Paper in the Rear Paper Feeder
Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet
Epson Double-sided Photo Quality Ink Jet Paper
3. Load paper at the center of the paper support with the printable side facing up.
21
Loading Paper > Loading Envelopes in the Rear Paper Feeder
c Important:
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line just under the d symbol inside the edge guide.
❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size,
load paper long edge first.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
22
Loading Paper > Loading Envelopes in the Rear Paper Feeder
3. Load envelopes short edge first at the center of the paper support with the flap facing down.
c Important:
Do not load more than the maximum number of sheets specified for the envelopes.
23
Loading Paper > Loading Various Paper > Loading Long Papers
24
Printing
Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Printing Documents
Note:
Operations may differ depending on the application. See the application's help for details.
26
Printing > Printing Documents > Printing from a Computer - Windows
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 99
& “List of Paper Type” on page 20
1. On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type).
4. Click Save.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then
delete it.
5. Click Print.
The next time you want to print using the same settings, select the registered setting name from Printing Presets,
and click OK.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
27
Printing > Printing Documents > Printing from a Computer - Windows
Printing on 2-Sides
The printer driver will automatically print odd pages and even pages separately. When the odd pages have been
printed, turn over the paper according to the instructions and print the even pages.
Note:
❏ This feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
“Paper for 2-Sided Printing” on page 101
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is
disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
1. On the printer driver's Main tab, select the method of 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
& “Available Paper and Capacities” on page 99
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
28
Printing > Printing Documents > Printing from a Computer - Windows
Printing a Booklet
You can also print a booklet that can be created by re-ordering the pages and folding the printout.
Note:
❏ This feature is not available with borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
“Paper for 2-Sided Printing” on page 101
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is
disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
1. On the printer driver's Main tab, select the type of long-edge binding you want to use from 2-Sided Printing.
2. Click Settings, select Booklet, and then select Center Binding or Side Binding.
❏ Center Binding: Use this method when printing a small number of pages that can be stacked and easily
folded in half.
❏ Side Binding. Use this method when printing one sheet (four pages) at a time, folding each in half, and then
putting them together in one volume.
3. Click OK.
4. Set the other items on the Main and More Options tabs as necessary, and then click OK.
5. Click Print.
Related Information
& “Available Paper and Capacities” on page 99
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
29
Printing > Printing Documents > Printing from a Computer - Windows
Note:
This feature is not available with borderless printing.
1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting.
2. Click Layout Order, make the appropriate settings, and then click OK.
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
30
Printing > Printing Documents > Printing from a Computer - Windows
Note:
This feature is not available with borderless printing.
1. On the printer driver's More Options tab, make the following settings.
❏ Document Size: Select the size of the paper you set in the application setting.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is automatically selected.
Note:
Click Center to print the reduced image in the middle of the paper.
2. Set the other items on the Main and More Options tabs as necessary, and then click OK.
3. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
Note:
This feature is not available with borderless printing.
1. On the printer driver's More Options tab, select the document size from the Document Size setting.
2. Select the paper size you want to print on from the Output Paper setting.
4. Set the other items on the Main and More Options tabs as necessary, and then click OK.
5. Click Print.
31
Printing > Printing Documents > Printing from a Computer - Windows
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting.
2. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
32
Printing > Printing Documents > Printing from a Computer - Windows
1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
33
Printing > Printing Documents > Printing from a Computer - Windows
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
left of the cross marks).
34
Printing > Printing Documents > Printing from a Computer - Windows
6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right
side cross marks.
35
Printing > Printing Documents > Printing from a Computer - Windows
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
36
Printing > Printing Documents > Printing from a Computer - Windows
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
37
Printing > Printing Documents > Printing from a Computer - Windows
10. Cut off the remaining margins along the outer guide.
1. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
38
Printing > Printing Documents > Printing from a Computer - Windows
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
Printing a Watermark
You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Note:
You can also add your own watermark or anti-copy pattern.
1. On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Watermark.
2. Click Settings to change details such as the size, density, or position of the pattern or the mark.
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
39
Printing > Printing Documents > Printing from a Computer - Windows
2. Click Print.
When you start printing, the Job Arranger Lite window is displayed.
3. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and
then repeat the above steps.
4. When you select a print job added to Print Project Lite in the Job Arranger Lite window, you can edit the page
layout.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
40
Printing > Printing Documents > Printing from a Computer - Windows
Color Universal Print is only available when the following settings are selected.
❏ Paper Type: Plain paper
❏ Quality: Standard or a higher quality
❏ Print Color:Color
❏ Applications: Microsoft® Office 2007 or later
❏ Text Size: 96 pts or smaller
1. On the printer driver's More Options tab, click Image Options in the Color Correction setting.
4. Set the other items on the Main and More Options tabs as necessary, and then click OK.
5. Click Print.
Note:
❏ Certain characters may be altered by patterns, such as "+" appearing as "±".
❏ Application-specific patterns and underlines may alter content printed using these settings.
❏ Print quality may decrease in photos and other images when using Color Universal Print settings.
❏ Printing is slower when using Color Universal Print settings.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the
subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless
setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be
unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
41
Printing > Printing Documents > Printing from a Computer - Windows
1. On the printer driver's More Options tab, select the method of color correction from the Color Correction
setting.
❏ Automatic: This setting automatically adjusts the tone to match the paper type and print quality settings.
❏ Custom: Click Advanced, you can make your own settings.
2. Set the other items on the Main and More Options tabs as necessary, and then click OK.
3. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
1. On the printer driver's More Options tab, click Image Options in the Color Correction setting.
3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
42
Printing > Printing Documents > Printing from a Computer - Mac OS
1. On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
2. Set the other items on the Main and More Options tabs as necessary, and then click OK.
3. Click Print.
Note:
Deblurring may not always be possible depending on the circumstances.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 26
Note:
Operations and screens differ depending on the application. See the application's help for details.
43
Printing > Printing Documents > Printing from a Computer - Mac OS
3. Select Print from the File menu or another command to access the print dialog.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 99
& “List of Paper Type” on page 20
44
Printing > Printing Documents > Printing from a Computer - Mac OS
1. Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on).
3. Click OK.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
4. Click Print.
The next time you want to print using the same settings, select the registered preset name from the Presets.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 43
45
Printing > Printing Documents > Printing from a Computer - Mac OS
2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
4. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 43
1. Select the size of the paper you set in the application as the Paper Size setting.
4. Select the paper size you loaded in the printer as the Destination Paper Size setting.
6. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 43
46
Printing > Printing Documents > Printing from a Computer - Mac OS
1. Select Print from the File menu or another command to access the print dialog.
3. Select Printer, Paper Size, enter percentage in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
5. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 43
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
47
Printing > Printing on Envelopes > Printing on Envelopes from a Computer (Mac OS)
Note:
PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the
subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless
setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be
unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
1. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
2. Select Color Options from the pop-up menu, and then select one of the available options.
3. Click the arrow next to Advanced Settings and make the appropriate settings.
5. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feeder” on page 21
& “Printing Using Easy Settings” on page 43
Printing on Envelopes
4. Select the envelope size from Document Size on the Main tab, and then select Envelope from Paper Type.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
3. Select Print from the File menu or another command to access the print dialog.
48
Printing > Printing Web Pages > Printing Web Pages from a Computer
8. Click Print.
49
Maintaining the Printer
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
c Important:
Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Related Information
& “Refilling the Ink Tanks” on page 84
c Important:
❏ Do not open the front cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Head cleaning consumes ink and should not be performed more than necessary.
❏ When ink is low, you may not be able to clean the print head.
❏ If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 12
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We
recommend turning off the printer by using the P button. If print quality has still not improved, run Power
Cleaning.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
You can check and clean the print head by using the printer's control panel.
51
Maintaining the Printer > Improving Print Quality > Checking and Cleaning the Print Head
3. Turn the printer on while holding the y button down, and then release the buttons when the power light
flashes.
4. Check the printed pattern to see if the print head nozzles are clogged.
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B
Some nozzles are clogged. Hold the y button down for five seconds until the power light starts flashing.
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
❏ C or close to C
If most lines are missing or not printed, this indicates most nozzles are clogged. Run Power Cleaning. For
details, see "Related information" below.
5. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
52
Maintaining the Printer > Improving Print Quality > Running Power Cleaning
c Important:
If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 12 hours
without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend
turning off the printer by using the P button. If print quality has still not improved, run Power Cleaning.
Note:
You can also check and clean the print head from the printer driver. See the related information link below for details.
Related Information
& “Making Operation Settings for the Windows Printer Driver” on page 104
& “Guide to Mac OS Printer Driver” on page 105
& “Running Power Cleaning” on page 53
c Important:
Make sure that there is enough ink in the ink tanks.
Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the
product.
c Important:
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. Therefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
c Important:
This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If
the ink pads have reached the end of their service life, contact Epson Support to request replacement.
Note:
When the ink levels are insufficient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing
may remain.
Related Information
& “Checking and Cleaning the Print Head” on page 51
53
Maintaining the Printer > Improving Print Quality > Aligning the Print Head
2. Click Options & Supplies > Utility > Open Printer Utility.
54
Maintaining the Printer > Improving Print Quality > Cleaning the Paper Path
2. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
c Important:
Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
2. Click Options & Supplies > Utility > Open Printer Utility.
55
Maintaining the Printer > Checking the Total Number of Pages Fed Through the Printer
c Important:
❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer
could be damaged.
❏ Never use alcohol or paint thinner to cleanthe components and the case. These chemicals can damage them.
3. Turn the printer on while holding the y button down, and then release the buttons when the power light
flashes.
Note:
You can also check the total number of pages fed from the printer driver. See the related information link below for details.
56
Maintaining the Printer > Saving Power > Saving Power - Mac OS
Related Information
& “Making Operation Settings for the Windows Printer Driver” on page 104
& “Guide to Mac OS Printer Driver” on page 105
Saving Power
The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it off automatically if it is not
connected for 30 minutes.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn off automatically, select the time period as the Power Off Timer setting, and click
Send.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn off automatically, select the time period in the Power Off If Inactive or Power Off If
Disconnected setting, and then click Send.
4. Click OK.
2. Click Options & Supplies > Utility > Open Printer Utility.
57
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ…
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn off automatically, select the time period as the Power Off Timer setting, and click
Apply.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn off automatically, select the time period in the Power Off If Inactive or Power Off If
Disconnected setting, and then click Apply.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
3. For Windows, select your printer, and then click to check for the latest available applications.
58
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ…
4. Select the items you want to install or update, and then click the install button.
c Important:
Do not turn off or unplug the printer until the update is complete. Doing so may result in malfunction of the
printer.
Note:
❏ You can download the latest applications from the Epson website.
http://www.epson.com
❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest
applications from the Epson website.
Related Information
& “Uninstalling Applications” on page 61
59
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ…
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Related Information
& “Installing the Applications Separately” on page 58
60
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications
Related Information
& “Installing the Applications Separately” on page 58
3. Select your printer, and then select your printer from the Use.
4. Click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
61
Maintaining the Printer > Installing or Uninstalling Applications Separately > Updating Applications and Firm…
Note:
If the User Account Control window is displayed, click Continue.
3. To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
6. Select the application you want to uninstall, and then click Uninstall.
c Important:
The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer
driver again.
Note:
If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall,
and then drag it to the trash icon.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
62
Maintaining the Printer > Transporting and Storing the Printer
2. Start EPSON Software Updater, and update the applications or the firmware.
c Important:
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
Note:
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater.
Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
2. Make sure the power light turns off, and then unplug the power cord.
c Important:
Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
5. Make sure to install the cap onto the ink tank securely.
63
Maintaining the Printer > Transporting and Storing the Printer
64
Maintaining the Printer > Transporting and Storing the Printer
c Important:
❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏ Do not put opened ink bottles in the box with printer.
If print quality has declined the next time you print, clean and align the print head.
65
Maintaining the Printer > Transporting and Storing the Printer
Related Information
& “Checking and Cleaning the Print Head” on page 51
& “Aligning the Print Head” on page 54
66
Solving Problems
Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord.
To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P
button.
The Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected feature is
enabled.
Solutions
❏ Windows
Click Printer and Option Information on the printer driver's Maintenance tab.
❏ Disable the Power Off If Inactive and Power Off If Disconnected settings.
❏ Disable the Power Off Timer setting.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then
click Printer Settings.
❏ Disable the Power Off If Inactive and Power Off If Disconnected settings.
❏ Disable the Power Off Timer setting.
68
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly
Note:
Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected
features depending on the location of purchase.
No Paper Feeds
The following causes can be considered.
69
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly
70
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
Multiple sheets of paper feed at the same time during manual 2-sided printing.
Solutions
Remove any paper that is loaded in the paper source before you reload the paper.
Cannot Print
71
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
When you have identified the problem, follow the solution displayed on the screen.
When you cannot solve the problem, check the following according to your situation.
❏ The printer is not recognized using a USB connection
“The Printer Cannot Connect by USB (Windows)” on page 72
❏ The printer is recognized, but printing cannot be performed.
“Cannot Print Even Though a Connection has been Established (Windows)” on page 73
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
72
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
73
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
Example)
USB connection: EPSON XXXX Series
If you install the printer driver multiple times, copies of the printer driver may be created. If copies such
as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove
Device.
1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
74
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
When the remaining ink levels are displayed, a connection has been successfully established between the computer
and the printer.
Check the following if a connection has not been established.
❏ The printer is not recognized using a USB connection
“The Printer Cannot Connect by USB (Mac OS)” on page 75
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
Cannot Print Even Though a Connection has been Established (Mac OS)
The following causes can be considered.
75
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 60
& “Installing or Uninstalling Applications Separately” on page 58
& “Updating Applications and Firmware” on page 62
76
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected
The function that prevents the printer mechanism from overheating and being damaged is
operating.
Solutions
You can continue printing. To return to normal printing speed, leave the printer idle for at least 30
minutes. Printing speed does not return to normal if the power is off.
77
Solving Problems > Checking Lights and Printer Status
When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
: On
: Flashing
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet Load paper and press the button.
has been fed at a time.
A paper jam has occurred. Remove the paper and press the button.
If the paper jam error continues after removing the
paper and turning the power off and on again, paper
may remain inside the printer. Load A4 size paper in
the rear paper feed, and then press the button to
remove the paper inside. Load paper in the portrait
direction.
If the error cannot be cleared, contact Epson support.
When the power is on or flashing ❏ After clearing the error by pressing the button,
❏ The printer was not turned off correctly.* we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ Because the printer was turned off while
operating, the nozzles may have dried ❏ To turn off the printer, make sure you press the P
and clogged. button.
When the power is off Follow the steps below to try to update the firmware
again.
The printer has started in recovery mode
because the firmware update failed. 1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
78
Solving Problems > Checking Lights and Printer Status
When the H light and the b light flash The ink pads need to be replaced.
simultaneously Contact Epson or an authorised Epson service
An ink pad is nearing or at the end of its provider to replace the ink pad *1. It is not a user-
service life. serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop flashing
for the time being, however, they will continue to
flash at regular intervals until the ink pad is replaced.
When the H light and the b light flash The borderless printing ink pad need to be replaced.
alternately Contact Epson or an authorised Epson service
A borderless printing ink pad is nearing or at provider to replace the ink pad *2. It is not a user-
the end of its service life. serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop flashing
for the time being, however, they will continue to
flash at regular intervals until the ink pad is replaced.
Borderless printing is not available, but printing with
a border is available.
A printer error has occurred. Remove any paper inside the printer. Turn the power
off and on again.
If the error continues to occur after turning the power
off and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty
does not cover the cost of this replacement.
*2 In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To
prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its
limit. Whether and how often this is required will vary according to the number of pages you print using the
borderless print option. The need for replacement of the pad does not mean that your printer has ceased to operate
in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only
be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this
replacement.
Related Information
& “Removing Jammed Paper” on page 80
& “Contacting Epson Support” on page 113
79
Solving Problems > Paper Gets Jammed > Removing Jammed Paper
c Important:
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
! Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
80
Solving Problems > Paper Gets Jammed > Removing Jammed Paper
c Important:
Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
81
Solving Problems > Paper Gets Jammed > Removing Jammed Paper
c Important:
Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
Note:
The printer cover must be closed completely before it can be opened again.
82
Solving Problems > It is Time to Refill the Ink > Ink Bottle Handling Precautions
83
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks
❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏ Once you open an ink bottle, we recommend using it as soon as possible.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all ink tanks during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. This is because a mixture of color inks is used to create black.
❏ The ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
84
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks
c Important:
Make sure that the color of the ink tank matches the ink color that you want to refill.
3. While holding the ink bottle upright, turn the cap slowly to remove it.
c Important:
❏ Epson recommends the use of genuine Epson ink bottles.
❏ Be careful not to spill any ink.
85
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks
5. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it
stops automatically at the upper line.
When you insert the ink bottle into the filling port for the correct color, ink starts pouring and the flow stops
automatically when the ink reaches the upper line.
If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not remove
and reinsert the ink bottle when the ink has reached the upper line; otherwise ink may leak.
86
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks
6. When you have finished refilling the ink, remove the ink bottle, and then close the ink tank cap securely.
c Important:
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
Related Information
& “Ink Bottle Codes” on page 102
& “Ink Bottle Handling Precautions” on page 83
87
Solving Problems > Print Quality is Poor
88
Solving Problems > Print Quality is Poor
❏ If you cannot solve the problem using head cleaning, you can print immediately with a mixture of
color inks to create composite black by changing the following settings in Windows.
Click Extended Settings on the printer driver's Maintenance tab. If you select Use a Mixture of Color
Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper or
Envelope.
Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend
contacting Epson support for repairs.
The paper type setting does not match the paper loaded.
Solutions
Select the appropriate paper type setting for the type of paper loaded in the printer.
89
Solving Problems > Print Quality is Poor
90
Solving Problems > Print Quality is Poor
Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
91
Solving Problems > Print Quality is Poor
Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
The back of the paper was printed before the side that had already been printed was dry.
Solutions
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the
paper.
The print was made on the wrong side of the photo paper.
Solutions
Make sure you are printing on the printable side. When printing on the wrong side of the photo paper,
you need to clean the paper path.
92
Solving Problems > Print Quality is Poor
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the
Scene Correction setting from Automatic to any other option. If changing the setting does not work, use
any color correction method other than PhotoEnhance in Color Management.
93
Solving Problems > Print Quality is Poor
The margin setting in the application software is not within the print area.
Solutions
Adjust the margin setting in the application so that it falls within the printable area.
94
Solving Problems > Print Quality is Poor
The computer has been manually put into the Hibernate mode or the Sleep mode while
printing.
Solutions
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of
garbled text may be printed next time you start the computer.
95
Solving Problems > Cannot Solve Problem > Cannot Solve Printing Problems
Related Information
& “Cannot Solve Printing Problems” on page 96
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
96
Solving Problems > Cannot Solve Problem > Cannot Solve Printing Problems
Related Information
& “Before Contacting Epson” on page 113
& “Contacting Epson Support” on page 113
97
Product Information
Paper Information
Epson Ultra Glossy Photo Paper A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.) 20*
Epson Premium Glossy Photo Paper A4, 13x18 cm (5x7 in.), 16:9 wide 20*
size(102x181 mm), 10x15 cm (4x6 in.)
Epson Premium Semigloss Photo Paper A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.) 20*
99
Product Information > Paper Information > Available Paper and Capacities
Epson Photo Paper Glossy A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.) 20*
Epson Value Glossy Photo Paper A4, 10x15 cm (4x6 in.) 20*
* Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Plain papers
Plain paper includes copy paper.
Letter, A4, B5, A5, A6, B6, 16K (195×270 mm) Up to the line indicated by the triangle symbol on
the edge guide.*1
User Defined*2(mm) 1
54x86 to 215.9x1200
*1 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
*2 Only printing from computer is available.
Envelope
100
Product Information > Paper Information > Unavailable Paper Types
Related Information
& “Available Paper and Capacities” on page 99
Related Information
& “Available Paper and Capacities” on page 99
Related Information
& “Available Paper and Capacities” on page 99
101
Product Information > Software Information
Do not use the following envelopes. Using these types of envelope causes paper jams and smears on the printout.
❏ Envelopes that are curled or folded
❏ Envelopes with adhesive surfaces on the flaps or window envelopes
❏ Envelopes that are too thin
They may curl during printing.
c Important:
❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson
ink not designed for this printer or any third party ink.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance.
❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
Note:
Visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
For Asia
Software Information
This section introduces the software products available for your printer from the Epson website.
102
Product Information > Software Information > Software for Printing
Accessing the printer driver from the printer icon on the task bar
The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
103
Product Information > Software Information > Software for Printing
Related Information
& “Application for Printing from a Computer (Windows Printer Driver)” on page 103
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may differ.See the application's help for details.
104
Product Information > Software Information > Software for Printing
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also
perform image correction and adjust the position while viewing a preview of your document. You can also
brighten up your images by adding text and stamps wherever you like. When printing on genuine Epson photo
paper, the ink performance is maximized creating a beautiful finish with excellent coloring.
See the application's help for details.
Note:
❏ Windows Server operating systems are not supported.
❏ To use this application the printer driver for this printer must be installed.
Starting on Windows
❏ Windows 10
Click the start button, and then select Epson Software > Epson Photo+.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
105
Product Information > Software Information > Software for Updating
Starting on Mac OS
Select Go > Applications > Epson Software > Epson Photo+.
Related Information
& “Installing the Applications Separately” on page 58
Starting on Windows
❏ Windows 10
Click the start button, and then select Epson Software > EPSON Software Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software
Updater.
Note:
You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Software Update.
106
Product Information > Product Specifications > Printer Specifications
Starting on Mac OS
Select Go > Applications > Epson Software > EPSON Software Updater.
Related Information
& “Installing the Applications Separately” on page 58
Product Specifications
Printer Specifications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
107
Product Information > Product Specifications > Electrical Specifications
Borderless printing
Interface Specifications
For Computer USB
Dimensions
Dimensions Storage
❏ Width: 375 mm (14.8 in.)
❏ Depth: 347 mm (13.7 in.)
❏ Height: 169 mm (6.7 in.)
Printing
❏ Width: 375 mm (14.8 in.)
❏ Depth: 578 mm (22.8 in.)
❏ Height: 253 mm (10.0 in.)
Electrical Specifications
Power Supply Rating AC 100-240 V AC 220-240 V
108
Product Information > Product Specifications > Environmental Specifications
Power Consumption (with USB Con- Printing: Approx. 12.0 W (ISO/ Printing: Approx. 12.0 W (ISO/
nection) IEC24712) IEC24712)
Ready mode: Approx. 3.0 W Ready mode: Approx. 3.0 W
Sleep mode: Approx. 0.4 W Sleep mode: Approx. 0.4 W
Power off: Approx. 0.2 W Power off: Approx. 0.2 W
Note:
❏ Check the label on the printer for its voltage.
❏ For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specifications
Operation Use the printer within the range shown in the following graph.
109
Product Information > Regulatory Information > Restrictions on Copying
System Requirements
❏ Windows
Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit)
Windows XP SP3 (32-bit)
Windows XP Professional x64 Edition SP2
Windows Server 2003 (SP2) or later
❏ Mac OS
Mac OS X v10.6.8 or later
Note:
❏ Mac OS may not support some applications and features.
❏ The UNIX File System (UFS) for Mac OS is not supported.
Regulatory Information
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Note:
Copying these items may also be prohibited by law.
110
Product Information > Regulatory Information > Restrictions on Copying
111
Where to Get Help
113
Where to Get Help > Contacting Epson Support > Help for Users in Thailand
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problem troubleshooting
❏ Enquiries on repair service and warranty
114
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏ Sales enquiries and product information
❏ Technical support
JAKARTA Epson Sales and Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 021-5724335
Service Jakarta 3 Jakarta Pusat - DKI JAKARTA 10220
[email protected];
(SUDIRMAN)
ess.support@epson-
indonesia.co.id
SERPONG Epson Sales and Ruko Melati Mas Square Blok A2 No.17 082120090084 / 082120090085
Service Serpong Serpong-Banten
[email protected];
esstag.support@epson-
indonesia.co.id
115
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia
SEMARANG Epson Sales and Komplek Ruko Metro Plaza Block C20 Jl. MT 024 8313807 / 024 8417935
Service Semarang Haryono No. 970 Semarang -JAWA TENGAH
[email protected];
esssmg.support@epson-
indonesia.co.id
JAKARTA Epson Sales and Ruko Mall Mangga Dua No. 48 Jl. Arteri 021 623 01104
Service Jakarta Mangga Dua, Jakarta Utara - DKI JAKARTA
jkt-technical1@epson-
(MANGGA DUA)
indonesia.co.id; jkt-admin@epson-
indonesia.co.id
BANDUNG Epson Sales and Jl. Cihampelas No. 48 A Bandung Jawa 022 420 7033
Service Bandung Barat 40116
bdg-technical@epson-
indonesia.co.id; bdg-
[email protected]
MAKASSAR Epson Sales and Jl. Cendrawasih NO. 3A, kunjung mae, 0411- 8911071
Service Makassar mariso, MAKASSAR - SULSEL 90125
mksr-technical@epson-
indonesia.co.id; mksr-
[email protected]
MEDAN Epson Service Jl. Bambu 2 Komplek Graha Niaga Nomor 061- 42066090 / 42066091
Center Medan A-4, Medan - SUMUT
mdn-technical@epson-
indonesia.co.id; mdn-adm@epson-
indonesia.co.id
PALEMBANG Epson Service Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9 0711 311 330
Center Palembang Ilir Palembang Sumatera Selatan
[email protected];
escplg.support@epson-
indonesia.co.id
PEKANBARU Epson Service Jl. Tuanku Tambusai No. 459 A Kel. 0761- 8524695
Center PekanBaru Tangkerang barat Kec Marpoyan damai
pkb-technical@epson-
Pekanbaru - Riau 28282
indonesia.co.id; pkb-
[email protected]
PONTIANAK Epson Service Komp. A yani Sentra Bisnis G33, Jl. Ahmad 0561- 735507 / 767049
Center Pontianak Yani - Pontianak Kalimantan Barat
pontianak-technical@epson-
indonesia.co.id; pontianak-
[email protected]
SAMARINDA Epson Service Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan 0541 7272 904
Center Samarinda Sempaja Selatan Kecamatan Samarinda
[email protected];
UTARA - SAMARINDA - KALTIM
escsmd.support@epson-
indonesia.co.id
SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko Villa 031- 5120994
Service Surabaya Bukit Mas RM-11, Kec. Dukuh Pakis,
sby-technical@epson-
(barat) Surabaya - 60225
indonesia.co.id; sby-
[email protected]
YOGYAKARTA Epson Service YAP Square, Block A No. 6 Jl. C Simanjutak 0274 581 065
Center Yogyakarta Yogyakarta - DIY
ygy-technical@epson-
indonesia.co.id; ygy-
[email protected]
116
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia
JEMBER Epson Service JL. Panglima Besar Sudirman Ruko no.1D 0331- 488373 / 486468
Center Jember Jember-Jawa Timur (Depan Balai Penelitian
[email protected];
& Pengolahan Kakao)
jmr-technical@epson-
indonesia.co.id
MANADO EPSON SALES AND Jl. Piere Tendean Blok D No 4 Kawasan 0431- 8805896
SERVICE Manado Mega Mas Boulevard - Manado 95111
MND-ADMIN@EPSON-
INDONESIA.CO.ID; MND-
TECHNICAL@EPSON-
INDONESIA.CO.ID
CIREBON EPSON SERVICE Jl. Tuparev No. 04 ( Depan Hotel Apita ) 0231– 8800846
CENTER Cirebon Cirebon, JAWA BARAT
cbn-technical@epson-
indonesia.co.id
CIKARANG EPSON SALES AND Ruko Metro Boulevard B1 Jababeka 021- 89844301 / 29082424
SERVICE CIKARANG cikarang - Jawa Barat,
ckg-admin@epson-
indonesia.co.id; ckg-
[email protected]
MADIUN EPSON SERVICE Jl. Diponegoro No.56, MADIUN - JAWA 0351- 4770248
CENTER MADIUN TIMUR
mun-admin@epson-
indonesia.co.id ; mun-
[email protected]
PURWOKERTO EPSON SALES AND Jl. Jendral Sudirman No. 4 Kranji 0281- 6512213
SERVICE Purwokerto Purwokerto - JAWA TENGAH
pwt-admin@epson-
indonesia.co.id ; pwt-
[email protected]
BOGOR EPSON SALES AND Jl.Pajajaran No 15B Kel Bantarjati Kec Bogor 0251- 8310026
SERVICE Bogor Utara - JAWA BARAT 16153
bgr-admin@epson-
indonesia.co.id ; bgr-
[email protected]
SERANG EPSON SERVICE Jl. Ahmad Yani No.45C, SERANG - BANTEN 0254- 7912503
CENTER Serang
srg-admin@epson-
indonesia.co.id ; srg-
[email protected]
PALU EPSON SALES AND Jl. Juanda No. 58, Palu - Sulteng 0451- 4012 881
SERVICE Palu
plw-admin@epson-
indonesia.co.id; plw-
[email protected]
BANJARMASI EPSON SERVICE Jl. Gatot Soebroto NO. 153 BANJARMASIN - 0511- 6744135 (TEKNISI) /
N CENTER KALSEL 70235 3266321(ADMIN)
BANJARMASIN
[email protected];
bdj-technical@epson-
indonesia.co.id
117
Where to Get Help > Contacting Epson Support > Help for Users in Malaysia
DENPASAR EPSON SALES AND JL. MAHENDRADATA NO. 18, DENPASAR - 0361- 3446699 / 9348428
SERVICE Denpasar BALI
dps-admin@epson-
indonesia.co.id; dps-
[email protected]
JAKARTA EPSON SALES AND CIBIS Business Park Tower 9 LT. MEZZANINE, 021- 80866777
SERVICE CILANDAK Jalan TB Simatupang No.2, Jakarta Selatan -
esscibis.support1@epson-
DKI JAKARTA 12560
indonesia.co.id;
esscibis.support2@epson-
indonesia.co.id;
esscibis.admin@epson-
indonesia.co.id;
esscibis.sales@epson-
indonesia.co.id
SURABAYA EPSON SALES AND JL. RAYA GUBENG NO. 62, SURABAYA - JAWA 031- 99444940 / 99446299 /
SERVICE SURABAYA TIMUR 99446377
(GUBENG)
[email protected];
esssby.support@epson-
indonesia.co.id
For other cities not listed here, call the Hot Line: 08071137766.
Head Office
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
118
Where to Get Help > Contacting Epson Support > Help for Users in the Philippines
119