Japanese Companies in Germany
Japanese Companies in Germany
Japanese Companies in Germany
1. From page 420: "The tight-knit Japanese Dusseldorf enclave, provides all the services,
facilities, and social supports that Japanese managers and their families require to
maintain a Japanese life-style during a German tour of duty".
a) Why do you think such services were provided to Japanese families in Germany?
Japanese expatriate families, provides all the services, facilities, and social supports
that Japanese managers and their families require to maintain a Japanese life-style
during a German tour of duty
b) What was the problem/downside of having such services?
problems of communication posed by the language barrier
2. Why was communication a problem between the Germans and the Japanese? Explain
your answer.
there is a common thread in German brusqueness and Japanese politeness: distaste for easy
informality early in a relationship. Germans and Japanese are similarly averse to the use of given
names with all but intimates, and both are critical of Americans for their glib informality and
superficial friendliness.
Japanese have a very slow decision making process because of a lot of hierarchical
layer and every decision has to be confirmed form each layer all the way to the top.
Before executing a decision Japanese make sure that everyone is on the same page
and are prepared to implement. Japanese feel comfortable with their organization’s
decision making process because it makes them feel included thought out the whole
process even if its time consuming. In contrast, business is hierarchical in Germany
and the decision making takes place at the top level of the management, and it is
not reasonable to bypass a colleague of equal ranking by consulting their superior.
Decision making in Germany is often slow and detailed process because Germans do
not reach to a conclusion without structured results and every aspect of the deal will
go through many executives.