8.

Maintenance & Check Up

8.1. Maintenance & Check Up
Please check up products following the chart below. The check up timing is reference only, therefore please try
to check up more frequently.

Check Up Items Check Up Timing Points Notes

Mechatronics Vibration and Time by time Sound level should not Compare with the
Cylinder noise be bigger than usual conditions of normal
Actuator operation
Appearance According to the Clean with cloths and/or
condition air blow
Servo Parts clean up Time by time No major dust, dirt, oil, Clean with cloths and/or air
Amplifier etc. blow
Tightness of Time by time No loosen screws Tighten screws with proper
screws torque

Notes: Ambient temperature should be within the specification. If the actual ambient temperature is over the
specification, the parts lives will be shorter.

8.2. Warranty
In case of defective parts and/or products, Mirai Inter-Technologies will replace the defective products with good
ones. This doesn’t cover the damage of the products caused by the customer and wrong order by the customer.

9. Fault Diagnosis
9.1. Fault Diagnosis by Alarm Codes
In case of Alarm detection, please check the Alarm cause consulting following chart, then remove the cause.
The System control will send Alarm content as Alarm code (see following chart) to the upper control through SIO
line.
Name of Alarm Alarm Conditions Cause Action
Code
Bank 30 data error B0 Occurs when wrong Enter the data beyond Change the data within
data was entered, or the specified range the range, if wrong data is
when power is turned unknown, download the
ON, positioning is initial set up data from PC
Bank 31 data error B1 executed. set up tool => Please
note that all data will be
updated to initial set up in
this PC set up download
Encoder counter B8, B9 Occur when power Over load Make the load within the
fault was turned ON specified load
Motor cable Check the wiring or
disconnected or bad replace motor
connection
Defective motor Replace product
Defective controller Replace product
Time out of homing BE Occur when homing Due to missing ILK Make sure ILK +24V
operation power +24V, motor connection
cannot move
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Over speed C0 Occurred when power Defective controller Replace controller
was turned ON
Occurred during the Encoder cable got Re-wire encoder cable to
motor revolution noise separate from main
operation circuit
Servo fault C1 Occurred when power Defective controller Replace controller
was turned ON
Occurred during the Encoder cable got Re-wire encoder cable to
motor revolution noise separate from main
operation circuit
Main power over D0 Occurred when power Input voltage is too Make sure the input
voltage was turned ON or high voltage to be within the
during the motor specs.
revolution
Occurred when power Defective controller Replace controller
was turned ON
Circulation Voltage D1 Occurred during the Over load - Review mechanical
fault motor revolution design of customer to
operation reduce load within the
specification
- Reduce the
acceleration

Deviation counter D8 Occur during the motor Over load Check the actual load
fault operation
Motor is locked Unlock
Over load E0 Occurred when power Defective controller Replace product
was turned ON
Occurred during the Over load Check the actual load
motor revolution
operation
Encoder signal wire E8 Occurred when power Encoder wire is Check and repair the
disconnected (Both was turned ON disconnected or bad connections
A, B phases) encoder connections
Defective controller Replace the controller
Defective encoder of Replace the motor
the motor
Occur during the motor Encoder wire is Check and repair the
operation disconnected or bad connections
encoder connections
Encoder signal wire E9 Occurred when power Encoder wire is Check and repair the
disconnected (Only was turned ON disconnected or bad connections
A phase) encoder connections
Defective controller Replace the controller
Defective encoder of Replace the motor
the motor
Occur during the motor Encoder wire is Check and repair the
operation disconnected or bad connections
encoder connections

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Encoder signal wire EA Occurred when power Encoder wire is Check and repair the
disconnected (Only was turned ON disconnected or bad connections
B phase) encoder connections
Defective controller Replace the controller
Defective encoder of Replace the motor
the motor
Occur during the motor Encoder wire is Check and repair the
operation disconnected or bad connections
encoder connections
EEPROM Check F8 Occur when power Defective control Download the initial set
Sum Error was turned ON, or up data from PC set up
during the motor tool (=> Please note that
operation all data will be updated to
initial set up in this PC set
up download)
After re-loading initial set
up, turn the power OFF
and turn ON again to
start.
If the same error occurs
again, replace the
controller.

9.2. Diagnosis by fault movement

In case of fault movement of Mechatronics Cylinder with no alarm display, please check the possible problem
cause chart as below, then take actions to correct the problems.
Fault Operation Possible Causes How to check Actions
Cylinder doesn’t Power is not turned ON - Check the voltage of power Correct power circuit
start or connected input
- Check the wiring of power
Loosen connectors Check connectors Tighten connectors

Wrong external wirings Check external wiring Correct external wirings

Over load Try to run Cylinder only without Load to be lighter
any load
No movement Check position data Correct positioning data
command program
Being servo OFF Check servo ON signal of PIO or Turn the servo ON
SIO
Motor moved just a Motor wire and/or Correct external wirings
moment but stalled Encoder wire are
wrong
Motor stopped Alarm reset signal is Correct the cause of the
suddenly during the kept to be ON alarm first, then reset the
movement, then it condition, and the alarm and start again.
stalled alarm occurred
Unstable Motor Wiring connections are Check connections (Terminals, Correct wirings
revolution not good connectors, etc.) and wiring
Motor vibrates Servo Gain is too high Reduce Gain Reduce Gain

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 Cable gets noise from Move other equipment away Move cables away from
other equipment noise source and/or shield
cables
Motor heats up Ambient temperature Check the ambient temperature Lower down the ambient
is tool high temperature below 40°C
Motor is not clean Check the appearance of the Remove dust, oil etc. on
Motor the surface of Cylinder
Overload Try to run Motor without any load Reduce the load or replace
it with bigger capacity
motor
Abnormal noise Bad mounting Check the coupling of the motor Correct the joint, coupling
and other machine. and mounting
Loosen mounting screws,
incorrect concentricity, etc.
Other machine Check the moving parts of other Check with the
/equipment is vibrating machine manufacturer of other
machine
Defective motor Replace with good motor Replace with good motor
SIO communication Communication Check if output of upper control In case of upper control
is not valid method is not suitable system is RS485 system RS232C, place
level converter circuit
Output port setting is Correct output port number
wrong and setting
Wrong axis numbers Correct axis number

Reply time of the Check if longer receiving time of Set shorter reply time of
amplifier is longer than upper control system (PC) helps the motor
receiving time of upper to communicate
control System (PC)

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