Carrefour Case Study
Carrefour Case Study
Carrefour Case Study
Carrefour simplifies
migrating applications
to the cloud
Today the French brand Carrefour is enjoying huge Expertise spread over cloud and digital innovation
success, leading in the global supermarket ranking When Carrefour signed its strategic partnership with
in 2020, with 320,000 employees and 13,000 Google in June 2018, on the strength of Google’s
stores in more than 30 countries. However, in 2018 public cloud offering (then called Google Cloud
the company experienced a structural delay in its Platform), the transformation accelerated.
e-commerce growth.
“With this agreement, Carrefour and Google were
Carrefour Group’s digital transformation plan and able to pool their expertise directly in a real win-win
strategic partnership with Google had multiple relationship in terms of economic opportunities and
objectives. Front and center was an implementation opportunities for digital innovation,” said François-
of a solid cloud infrastructure to meet consumers’ Xavier Delmaire, head of the Carrefour Build to
growing demand for e-commerce. Additionally, Cloud program.
the plan includes developing artificial intelligence
solutions to facilitate the purchasing experience and Carrefour brought to the partnership know-how in the
strengthen customer relations by better anticipating fields of commerce, supply, and mass distribution;
flows, including unexpected sales. With an estimated Google brought data science, artificial intelligence,
11 million daily transactions logged by the Carrefour and client interface expertise.
Group in 2019, the challenge – and the opportunity –
was significant for the IT department. Results came quickly, first in the non-food sector and
then in the food sector. Specifically, a project was
launched using the Google Shopping search engine:
an online ordering service using voice, based on the
Google Assistant interface. The resulting application
created a faster and simpler online shopping
experience. After 2 years’ development in a Paris
innovation laboratory opened by both companies,
the service was rolled out in June 2020.
NetApp facilitates cloud operations “NetApp solutions such as Cloud Volumes ONTAP
To meet its digital ambitions as well as its numerous and Cloud Volumes Services on Google Cloud allows
requirements around transitioning to the cloud, the this ambitious target,” Delmaire said. “For example,
Carrefour Group sought a data partner capable of transferring data by simple replication avoids service
facilitating the tasks that could also offer significant interruptions, and short delivery time frames not only
savings in time and operational costs. For dynamic offer cost savings but also the option of being able
management of persistent storage problems in to manage our priority orders during migration in an
containers, the NetApp Trident™ open source optimal way.”
software tool, integrated into NetApp Cloud Volumes
Service for Google Cloud, marked the beginning of Digital and data at the heart of all
the collaboration between Carrefour and NetApp. commercial operations
Encouraged by the initial successes of its cloud
“Thanks to this tool, we enjoy the double benefit migration, and eager to advance e-commerce to take
of reinforced protection of persistent data in advantage of changes in consumer habits, Carrefour
containers and also simple and rapid migration of Group has announced its ambition to become the
our data flows. Using this technology, consumption European leader in digital retail by 2026.
outweighs management — exactly what we wanted,”
said Delmaire.
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