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    Franchise Orientation

    Uploaded by

    Allwyn Mendonca
    The document provides an information request sheet for an orientation program for a Fresh Press franchise. It requests details about the company history and brand, franchise agreement, project costs and ROI, responsibilities of the franchisor and franchisee, required weekly/monthly reports, standard operating procedures, staff policies and training programs, marketing programs, recipes and costs, products supplied by Fresh Press versus local purchases, ordering cycles and stock levels. The orientation program activities section outlines topics to cover including introduction, HR, operations, food safety, marketing, business controls and evaluation.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Franchise Orientation

    Uploaded by

    Allwyn Mendonca
    36 views3 pages
    The document provides an information request sheet for an orientation program for a Fresh Press franchise. It requests details about the company history and brand, franchise agreement, project costs and ROI, responsibilities of the franchisor and franchisee, required weekly/monthly reports, standard operating procedures, staff policies and training programs, marketing programs, recipes and costs, products supplied by Fresh Press versus local purchases, ordering cycles and stock levels. The orientation program activities section outlines topics to cover including introduction, HR, operations, food safety, marketing, business controls and evaluation.

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    Orientation

    Original Title

    Franchise orientation

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    The document provides an information request sheet for an orientation program for a Fresh Press franchise. It requests details about the company history and brand, franchise agreement, project costs and ROI, responsibilities of the franchisor and franchisee, required weekly/monthly reports, standard operating procedures, staff policies and training programs, marketing programs, recipes and costs, products supplied by Fresh Press versus local purchases, ordering cycles and stock levels. The orientation program activities section outlines topics to cover including introduction, HR, operations, food safety, marketing, business controls and evaluation.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    36 views3 pages

    Franchise Orientation

    Uploaded by

    Allwyn Mendonca
    The document provides an information request sheet for an orientation program for a Fresh Press franchise. It requests details about the company history and brand, franchise agreement, project costs and ROI, responsibilities of the franchisor and franchisee, required weekly/monthly reports, standard operating procedures, staff policies and training programs, marketing programs, recipes and costs, products supplied by Fresh Press versus local purchases, ordering cycles and stock levels. The orientation program activities section outlines topics to cover including introduction, HR, operations, food safety, marketing, business controls and evaluation.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3

    INFORMATION REQUIREMENT SHEET FOR FRESH PRESS

    ORIENTATION PROGRAM

    1) Kindly provide a brief history of the brand / Company

    2) Kindly provide Franchise agreement draft


    3) Kindly provide the project cost sheet with ROI
    4) What are defined responsibilities of franchisor, including support provided to Franchisee?
    5) What are the defined responsibilities of the Franchisee
    6) What are the set weekly / monthly formats and reports that the Franchisee needs to follow?
    - Daily Product Mix
    - Daily Sales report
    - Daily purchases
    - Daily petty Cash report
    - Monthly MIs (Involves all cost heads – i.e. Labor, Utility Cost, Rentals / Revenue Share etc.)
    7) What are the defined SOP’s for Operations? If in practice please provide the same
    8) What are the staff policies?
    - Job profile for each position (Job description, Qualification requirement, Salary bracket)
    - Uniform
    - Weekly Offs
    - Working Hours
    - Leave policies and benefits (Leave pay, LTA etc.)
    - Meal policies
    - Staff room
    9) Do we have a staff training program?
    10) Do we have a franchise specific Marketing program?
    - Do we have a design team for in-store local marketing creative?
    - Do we have an annual National or Franchise specific marketing Plan?
    - Social media Marketing (Brand specific or Individual Franchise specific)?
    - Franchise area specific Marketing campaigns(Social media)
    11) Please provide your recipe costing?
    - Would assist in orienting the franchise, what to sell
    12) Please provide us all the products / material supplied by Fresh Press to Franchisee and what
    are the local purchases the Franchisee has to make
    13) What is the ordering cycle and PAR stock levels to be maintained by Franchisee
    14) Kindly add specific points or issues to be considered for Franchise orientation
    O R I E N T A T I O N P R O G R A M

    Fill in the Business Details of the Franchisee to be Oriented describing all details as mentioned
    in the Form below.

    Business Details
    Name of the business:
    (Company name)

    Address of the business:

    Phone Number of the business:


    Franchisee Name:
    Name of Manager:
    Franchisee Code:
    After Hours Contact Number (Franchisee/
    Manager):
    e-mail address:
    Store Model: (Kiosk, Shop-in-Shop,
    Standalone)
    Number of staff:
    Full Time:
    Part Time:
    Casual:
    Number of staff:
    Managerial level:
    Service Staff:
    Support Staff:
    Orientation Date:
    Orientation Location

    2 Training and Development department – Fresh Press


    O R I E N T A T I O N P R O G R A M

    Franchisee Orientation Program Activities

    Orientation Program Activities Evaluation Franchisor Franchisee


    Date Initials Initials
    Completed
    Introduction of Franchise (Company / Brand)
    Orientation on Human Resource
    Orientation on Employee Policies
    Orientation on Daily Store Operations
    Orientation on Food Safety
    Orientation on Health & Safety
    Orientation on Menu
    Orientation on Point of Sale
    Orientation on Staff Briefing, Scheduling etc.
    Orientation on Local Store Marketing
    Franchise training on Business Controls;
    Purchasing
    Inventory Management
    Food Quality
    Food Costing
    Daily / Monthly MIS
    Profit & Loss Statements

    3 Training and Development department – Fresh Press

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