484-Article Text-1854-1-10-20221124
484-Article Text-1854-1-10-20221124
484-Article Text-1854-1-10-20221124
Zahrah Fatimah Ariff Irshad1a*, Noorul Huda Sahari2b and Anis Husna3c
E-mail: [email protected]
cAcademy of Contemporary Islamic Studies, Universiti Teknologi MARA,
E-mail: [email protected]
ABSTRACT
Muslim friendly tourism (MFT) is famous for the services and facilities in compliance with
Shariah. Malaysia has developed an impressive tourism but there is lack of awareness among
industry players where some of them still do not show interest to implement MFT. The scope
of this research covers on the implementation of MFT in Malaysia. The objective is to examine
the concept of MFT implemented in Malaysia and its services and facilities provided by the
agency. The conceptual study adopts a qualitative method where the data are collected through
library research such as from books, articles, journals, reports, and online resources. The
collected data were analysed by using content analysis. The finding of this study discovers on
the implementation of MFT in services and regulation standards. By understanding the actual
concept, it can enhance the opportunities of MFT and attract key players to invest.
1. INTRODUCTION
The Muslim population is growing at the fastest rate around the world.
Most Muslim countries are increasingly adopting the growing trend of Muslim-
friendly tourism. As a result, more Muslims are willing to travel to other
countries, whether they are Muslim or non-Muslim countries (Hasanah &
Harun, 2020). According to Global Muslim Travel Index (2017), the Muslim
international tourists estimated about 121 million in 2016 and is expected to
grow to 156 million by the year 2020. Nonetheless, the worldwide Muslim
Journal of Fatwa Management and Research | Jurnal Pengurusan dan Penyelidikan Fatwa | ﻣﺠﻠﺔ إدارة و�ﺤﻮث اﻟﻔﺘﺎوى
population is vast and expanding, with an estimated 1.6 billion Muslims in 2010
and a predicted 2.2 billion Muslims by 2030, accounting for 26.4 percent of the
global total. Malaysia is a moderate Muslim country with multi-faith and multi-
races in the society where Islam is constitutionally the country’s official religion
(Islamic Tourism Centre, 2016). Muslim friendly tourism refers to the provision
of tourism goods and services in response to Muslim visitor demand. It
facilitates Muslim consumers' respect and dietary requirements that are
compliant with Islamic teachings as defined by Islamic Shari'ah law, which is
based on the Quran (the divine book), Hadith (the compilation of Prophet
Muhammad's traditions), and Fiqh (a group of Islamic scholars' consensus
opinions) (S Bangsawan, Ms, Rahman, & Razimi, 2019). In Islam, tourism
activities are highly recommended; this tour instruction is found in various
verses of the Al Quran. Among the terminologies that significantly used to refer
as Islamic tourism are siyar, safar, al-siyahah al-ziyarah, or al rihlah (Ahmad,
Hermintoyo, & Maghfiroh, 2021).
To implement Muslim friendly tourism, there are basic items or things that to
be included such as the transportation, food premise, finance, travel packages
and hotel and this thing shall he operated and fullfill the Shariah compliant
requirements. The Muslim Friendly Tourism nowadays become prominent
attractions to Muslim travellers to choose for. Due to higher numbers of Muslim
travellers from OIC nations, Malaysia's Ministry of Tourism has supported the
development of Muslim-friendly hospitality and services to meet their needs.
The Islamic Tourist Centre (ITC) was founded on March 16th, 2009, with the
goal of developing and promoting Islamic tourism activities (Jamil, Mohd
Reazal, i Haziz, & Md Sawari, 2019). The ITC provides training and capacity-
building services in respect to Islamic tourism in addition to offering
recommendations. In 2012, ITC prepared a blueprint paper named "Strategic
Plan for Islamic Tourism Development" through stakeholder engagements and
dialogues. This publication described the path ahead for Islamic tourism in
Malaysia and served as a guide by outlining the essential characteristics and
requirements for implementing Islamic tourism in Malaysia (Strategic
Roadmap for Development of Islamic Tourism in Oic Member Countries, 2018).
The Muslim friendly tourism is a valuable resource, especially in Muslim
nations with a rich and diverse past cultural. In the context of Islam, MFT must
be respectful to Islamic principles and human beings. It might bring wealth to
Muslim nations while also demonstrating concern and respect for their
tradition (Hossain Bhuiyan, Siwar, Mohamad Ismail, & Islam, 2011).
2. METHODOLOGY
(for the research grant NRGS 130010001), and the Malaysian tourism industries,
successfully completed the draught that was accepted and approved by the
Islamic Standard Committee in December 2014. A standard is necessary to
assure and maintain the integrity of goods and services that are tailored to
Muslim customers, even if the Muslim friendly hotel idea is optional.
Specifically, the Malaysian Standard (MS 210:2015) was designed with the goal
of ensuring that goods and services targeted to Muslim travellers are in
compliance with Shariah principles.
Tourism Industry Act 1992 is an act allowing for the authorisation and control
of tourism enterprises and relevant or accidental aspects thereof. It consists of
five parts and each section has different approaches. For examples, section 5 of
The Tourism Industry Act 1992 stipulates the requirement for tourism
operators and agency to operate the tourism business after obtaining the licence
from the ministry. Beside it highlight an undertaking authorised for tourism
shall always show its license in a prominent location at its principal place of
business and in every section the authorised tourism business brings the
company operates on or in. It shows that it is important to have license if people
are doing business under tourism. The act is pertinent in order to protect the
travellers’ interest in case there is any issues arisen from the tourism provider.
handle any problem arisen based on the law and standard provided. By having
these regulations, it shows that Malaysia is a country that prioritises and
protects the consumer rights.
c. Economic Contributions
d. Halal food
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4. CONCLUSION
benefits and advantages to help our economy sector as well as people too. It
also assists in promoting Islamic culture and creates awareness among people
about travel but Shariah compliant. Muslim friendly tourism has been
implemented since along way and there has been many improvements made
to make sure that it is comply with Islamic law and easy for tourists to follow
the guidance. This research can assist future tourism and hospitality research,
particularly regarding the long-term viability of Muslim friendly tourism and
Muslim travellers. It may also help future studies in understanding more about
MFT most prevalent services, which include not just food and beverage but also
lodging and destination attraction services for Muslim travellers. It means that
people need to understand the concept of Muslim friendly tourism so that they
can experience and know how it works. This big opportunity of the
implementation of Muslim friendly tourism concept comes with big challenges
in terms of its implementation and acceptance among the consumers and
traders. In Malaysia, the degree of compliance should be further upgraded to
meet the purely Islamic rules and principles.
5. ACKNOWLEDGEMENT
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