Communication Skills Notes
Communication Skills Notes
Communication Skills Notes
I. Fill in the blanks with long vowel sounds given in the box;
ai, ee ,ie. oa, ue
1.T r _ _ n 5. S l _ _ p 9.P _ _
2. T _ _ s t 6.c _ _ 10.S h _ _ p
3. C _ _ t 7.D _ _ 11. R _ _ f
4. W _ _ p 8.B r _ _ n 12.p_ _ d
II. Write the proper long vowel words in the space given below
P a i n
U e c
N m a i
E e s n
Barbeuec
I e p
O a t s t
A i b n r
E e t h t
L f a o t
L f u f f
Lr g i l
Grammar
1. What do you mean by parts of speech? Explain all the parts of speech with an example
each.
All the words of spoken language can be grouped into 8 groups called as parts of speech.
There are 8 parts of speech.
Parts of
Definition example
speech
Noun Name of a person or thing Pen, dog
pronoun Used instead of a noun She, he, it
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verb Action or state Write, Is
Describes a verb, adjective or Quickly,
adverb
adverb neatly
adjective Describes a noun Tall, good
preposition Links a noun to another word On, in
conjunction Joins sentences or words And, but
interjection Sudden emotions Ouch! Ha!
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Exercise;1 Write two proper nouns for each common noun
common
Proper noun
noun
chocolate Amul /Kitkat
Tooth paste
college
city
month
days
Exercise;2
Under line the common nouns and circle the proper nouns in these paragraphs as
shown below.
I live in Delhi. It is the capital of India. The river Yamuna flows through Delhi.there
are many important buildings in the city. Some of these are the Red Fort, the
Qutbub Minar, Humayun’s tomb and the lotus temple.
Name
Father’s
name
Mother’s
name
College
address
City
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Exercise;4 Underline the nouns in the poem and say whether they are Singular(S) or
Plural(P)
Two little sisters went walking one day. Partly for exercise, partly for play.
They took with them kites which they Wanted to fly, One a big centipede, one
great butter fly.
Then up in a moment the kites floated high, Like dragons that seemed to be
touching the sky
Exercise;5 Complete these sentences with the plural forms of the nouns in the brackets.
One day __old fox was very hungry. He entered __fruit garden and saw__bunch of grapes.
He wanted to eat them. He jumped to reach__grapes but he failed. He tried many times. In
the end, he got tired. He said to himself, __ grapes are sour. Then he left__garden.
Exercise;10 Rewrite these sentences with he,she,it, we, they, in place of the words
underlined.
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5. Linda and I went to the library. Linda and I saw many books._
________________________________
6. Where is Ginger, the dog? Ginger is in the garden.
____________________________________________
7. Suma and I read a book,Suma and I liked the book.
______________________________________________
8. Where is the cat? The cat is in the box.
________________________________________________
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Exercise;13 Circle the verbs in the sentences.
1. Disha walks to school every day and then plays on the playground.
2. Rama practices the trumpet and washed the dishes every day.
3. Shekar saw the first star of the night and wished on it.
4. Vikram practices the trumpet every day.
5. Rani grinned when he saw the new football.
6. Keerthana wanted two new dolls for Christmas, but she only got one.
7. Mary danced well in her recital.
8. The goalie caught the soccer ball and threw it up the field.
9. Help Disha with those groceries please.
10.Isha caught three fish before they left the river.
Exercise;14 Fill in the blanks with the verbs given in the Box.
Believe, call, ride. help, strutted, reads, wants,
think
1. Manish and sujal __________ the bus to school each morning.
2. Pranav ____________ a horse for her birthday.
3. Shiva _________ a chapter in his book each night.
4. Do you _________ it will rain today.
5. I ___________ in fairies and unicorns.
6. Will you _________ me with your homework.
7. Please _______________ your mom.
8. The chicken ___________ across the road.
Exercise;16 Look at the given adjectives and complete these sentences with the correct
adverbs.
1. Meena is happy. She is smiling happily.
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2. The boy is loud. He shouts
3. Meena is an exceptionally talented writer
4. Gopiplays piano well.
Exercise;17 Complete the sentences using on, at, by, with, about:
Exercise ;18
Complete the sentences using opposite, beside, by, under, above, below, on, in front of
and behind:
1. The cat is …………………. the table.
2. There is a big tree …………………. the house.
3. The plane is flying …………………. the clouds.
4. She is standing …………………. the piano.
5. The cinema is …………………. the right.
6. She is sitting …………………. the phone.
7. The switch is …………………. the window.
8. The cupboard is …………………. the sink.
9. There are some shoes …………………. the bed.
10. The plant is …………………. the piano.
11. Pal is sitting …………………. Urvashi.
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12. In Britain they drive …………………. the left.
Exercise 20; Tick ( ) the correct joining words to complete these sentences.
1. The boy saw a squirrel and/but /or it ran away.
2. Do you walk and/but/or take a bus to school?
3. “You must keep quiet and/but/or I will punish you,” said the teacher.
4. My grandmother is old and/but/or weak.
5. Sumit fell down and/but/or broke his leg.
6. India played well and/but/or lost the match
7. You can have noodles and/but/or sandwiches. You cannot have both.
8. I will sing and/but/or she will play the piano.
Exercise 21; Join these two sentences using or, and, but.
1. The elephant has large ears. It has small eyes.
The elephant has large ears and small eyes.
2. Wear your sweater. Wear your cap.
__________________________________________________
3. Jamil is in class. His friends are outside.
__________________________________________________
4. Keep the keys in your bag now. You will forget them.
__________________________________________________
5. Keep quiet. Leave the room
__________________________________________________
6. It was cloudy. It did not rain.
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_________________________________________________
7. The TV is on. We are not watching it.
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8. f I do not have anything to eat
___________________________________________________
9. If I speak English at home,
_______________________________________________________
10. If she doesn’t stop working late hours,
____________________________________________
Exercise 24: Tick ( ) the correct underlined words to complete these statements.
1. What did/would you say if I asked /would ask you to lend me five hundred rupees?
2. If I ever become/ would become rich, I will try/would try to help the needy.
3. If you changed/would change your college, where did/would you like to study?
6. Do you think it were/would be a good idea if all of us went/would go to see a film this
evening?
Exercise 25;
Underline the main verb in each sentence. Identify each sentence as active (A) or passive
(P) and
write it in the brackets.
1. The TajMahal was built by ShahJahan. (P)
2. His brother has sent him a camera this week. (____)
3. She should be told not to come late to class. (____)
4. The price of petrol has been rising for the last two years. (____)
5. The winner of the debate will be announced today. (____)
6. This window may have been broken by the children. (____)
7. Everyone enjoyed the picnic. (____)
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8. My brother makes breakfast every day. (____)
Exercise 26; Change these sentences from active to passive voice or vice versa.
1. Malik watered the plants.
The plants were watered by Malik.
Comprehension
Conversation with the Doctor
Patient: Good morning Doctor!
Doctor: Good morning Mr.Sharma, what is the problem?
Patient: I have been having fever for the last two days. I took aspirin tablets but the fever
persists.
Doctor: Well, anything else? I mean loss of appetite or pain somewhere?
Patient: Yes, Doctor, I don’t feel hungry at all and get tired soon, even if I walk around a
little bit. But
no pain at all anywhere.
Doctor: Please lie down on the couch. I shall examine you.
Patient: Yes, of course.
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Doctor: You have only viral fever and there is nothing to worry. I’m prescribing some
medicines. Please
take these medicines for five days.
Patient: Thank you Doctor. Should I take leave from the office?
Doctor: Yes, it will be better if you take rest for a week. Do take plenty of water and avoid
fried and
spicy food.
Patient: Very well, doctor
Doctor: Do come over for a checkup after five days. I’m sure you will be all right. Here is
your
prescription.
Patient: Thank you very much. Good bye.
Doctor: Bye. Mr.Sharma.
Exercise and Grammar work:
Read the conversation passages two or three times and then answer the following
questions:
1. What has bought patient to the doctor’s clinic?
_____________________________________________________________________
2. Is the patient known to the doctor?
_________________________________________________________________________
3. Is the doctor polite with the patient?
_______________________________________________________________________
4. What does the patient suffer from?
______________________________________________________________________
5. Does the doctor advise him to take rest?
________________________________________________________________________
6. What kind of food Mr. Sharma is asked to take?
______________________________________________________________________
7. What is the disease that Mr. Sharma suffers from?
__________________________________________________________________________
8. What medicine Mr.Sharma took himself before coming to the doctor?
___________________________________________________________________________
Vocabulary; Write down the meaning of the following words from the dictionary.
1. Viral
2. Infection
3. Blood pressure
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4. Prescription
5. Allergy
6. Spicy
Grammar; Fill in the blanks with suitable prepositions:
A teacher was angry____________me ____________my negligence.
The meeting will be held _________Sunday ___________6 p.m
I’m very grateful _________you_________your kind help.
I differ ______you ______this point.
He has been suffering _________fever___________last night.
Our examination commences ______Monday _______9 a.m
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Unit 2: Communication
COMMUNICATION
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➢ Language
➢ Culture
➢ Environment
➢ Attitude
Google Hangouts:
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• Up to 25 video participants
• Video, audio & messenger conservations
• Video meeting recordings
• Join calls using Google calendar
• Screen sharing
Skype:
• Up to 10 people on video calls
• HD Video calling
• Screen sharing
• Video call recording
• Interactive video chats
• Location sharing
Free conference:
• Up to 5 online meeting participants
• Screen sharing
• Document sharing
• Moderator controls
• Text chat
Activity:
1. Hi my name is _________________________
2. I studied in________________________________
4. I want to peruse_________________________________
_______________________after my diploma.
5. I come from
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Unit -3 verbal communication
WORDS
1. Depict the picture of communication
IN PERSON VOICE
MODULATION
ORAL
TELEPHONE
TONE
ONLINE
COMMUNICATION VERBAL
WRITTEN REPORTS
PRESENTATIONS
• Acting distracted.
• Autobiographical.
• No response.
• Invalid response.
• Interrupting.
• Criticizing.
• Judging.
• Giving advice.
• Changing the subject.
➢ Stay focused.
➢ Recalling details.
➢ Listen with eyes open.
➢ listen with open mind. Do not judge another person.
➢ Ask clarifying questions if required.
5. What are the points to be in mind before crafting the written content?
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➢ Accuracy.
➢ Brevity.
➢ Clarity.
4. Comma (,) is used to separate more than one item, thing, name
Ex; we need sugar, milk, water, tea powder to make tea.
5. Semicolon (;)- is used to combine closely related ideas in one sentence. It creates a
stronger pause than a comma, but doesn’t demand a complete stop like a period!
Ex; Dessert is the best meal of the day; it’s definitely my favorite!
I like cake; however, rasagulla is my favorite dessert.
6. Quotation marks (“ “)-Quotation marks are used to enclose material that is brought into
a text from outside it, such as quotations from books, or words used by other people.
Ex; He said “give me liberty or give me death”
“I know,” my father said, “that he is famous”
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Picture description activity
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Write a mail to the principal for leave.
Respected sir,
Myself Namitha studying in grade X in your school and I am writing this letter to inform
you that I am not feeling well will not be able to attend the classes for 3 days.
So, I kindly request you to grant leave for 3 days from 3rd October to 6th October .Please
accept my request favorably.
Thanking you,
Yours sincerely,
Namitha
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Write a mail requesting for refund money.
Dear sir/madam,
With the above mentioned subject I have enrolled for java and c++ courses in your institute,
due to some personal reasons I cannot attend the course.
I would like to request a refund for the course fees already paid. I apologize for any
inconvenience caused.
Yours sincerely,
vani
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write a resume
Resume(curriculum vitae)
vaishnavi
NO.123,pashanth nagar
Chickballapur
Vaishnavi236@gmail\.com
738987652353
CAREER OBJECTIVE
To build career in a growing organization, where I can get opportunities to prove my
abilities by accepting challenges
ACADEMIC QUALIFICATION
TECHNICAL QUALIFICATION
>Basic computer knowledge
WORK EXPERIENCE
>Fresher
STRENGTH
> Positive attitude, Good communication skill
PERSONAL PROFILE
> father’s name Ram
> Date of birth 12/MARCH/2004
> Sex female
> Marital status single
> Languages known English, Kannada
> Hobbies playing foot ball
DECLARATION
I solemnly declare that all the above is correct to the best of my knowledge and belief.
Date:
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Write a letter to the commissioner, Municipal Corporation requesting him to open a
dispensary in your area.
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Write a letter to your friend regretting your inability to attend his birthday party as your
down with fever.
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Write a letter to your principal requesting for 3 days leave.
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Write your resume
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Unit 4: Non verbal communication
SPACE
COMMUNICATION (personal space &
NON VERBAL conversational
distance in
communication)
PARA LANGUAGE
(Intonation, pitch &
speed of speaking,
hesitation noises,
gesture &facial
expression.)
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UNIT5: English – Reading skills, Grammar & vocabulary
Exercise 1
Rewrite the following addresses as they should appear on an envelope
In sentence Envelope
Kavitha lives in Jayaprakash nagar in the state
of Karnataka. Her zip code is 560078 and she
lives at 78th main.
Santosh lives in Grand Southern Trunk Rd,
Chennai in the state of Tamil Nadu. His zip code
is 600044 and he lives at 67th main.
Meera lives in KadriKambla Rd, Mangalore in
the state of Karnataka. Her zip code is 575005
and she lives at 55th cross.
Exercise 2
b. we went through the smoky mountains, near shimla on our way to leh
h. long ago in a town in Switzerland there lived a famous man called William
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Exercise 3
Punctuate the paragraph
winston is one of the most laid-back people i know he is tall and slim with black hair and he
always wears a t-shirt and black jeans his jeans have holes in them and his baseball boots
are
scruffy too he usually sits at the back of the class and he often seems to be asleep however
when
the exam results are given out he always gets an "A" i don't think he is as lazy as he appears
to be
Exercise 4:
Divide these compound words and then read them.
Surfboard Nightmare
Grindstone Snapshot
Hunchback Standstill
Foothold Mouthpiece
Wallflower Afterthought
Meanwhile Gentleman
Foreman Beforehand
Skateboard Greenhouse
Exercise 5:
Write the word with correct spelling
Cairless Careless Carless
Downpore Downpour Downpour
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Meanwhile Meanwhile Meahwile
Troublesome Troublesome Troublesome
Searchlite Searchlight Searchlight
Skatebored Scatboard Skateboard
Toofold Towfold Twofold
Handsum Hansome Handsome
Exercise 6:
Underline the correct word to complete the sentence:
1. Theseaman fell overboard/overcoat somewhere off Queensland’s coast
2. The weatherman said that the rainfall would come sometime that afternoon/aftermath.
6. Without his rainfall/raincoat the fisherman got soaked in the steady downpour.
8. The teacher left the textbooks in the bookcase outside her classroom/boardroom.
Exercise 7:
Join the words from Colum B to the words in Column A to make compound words
A B
Fore Man Board
Further Quake
Price Man
Tea Side
Earth More
Body Spoon
Along Guard
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Comprehension activities
Exercise 1:
Once there was an unusual king. He wasn’t like other rulers. He cared only for clothes. He
loved
Clothes. He was never happier than when he was getting new clothes! They were all that he
thought
about and cared about. He wore a new sit at each me
If people wanted to find him, they just checked his dressing room. While he was busy with
his
wardrobe, he let other people run his land. One day, a pair of tricksters came to the palace.
They told
the people of the court that they were fine tailors and wanted to make the king some new
clothes. No
one expected them to be jokers.
Questions:
1. What did the unusual king care for most?
4. While the king was busy changing clothes, who ran the land?
Exercise 2:
Read the passage and answer the questions below using words from the passage.
Josh couldn’t sit still in the car. He was going to the zoo with his family! Josh thought the
best animal
was the tiger. It was scary, but it was also very pretty with all its stripes. Josh daydreamed
about a tiger
having breakfast with him I the morning. They were eating pancakes and the tiger was very
hungry.
“Now, Josh, make sure you don’t get lost today,” said his mother, interrupting his dream.
“Okay, Mom,” said Josh, but he really was thinking about putting strawberries on the tiger’s
pancakes.
“Mom, can we see the tiger first?” asked Josh hopefully.
“Don’t you want to see the birds?” asked his mother. She liked the birds best of all. “No,
birds are
boring! responded Josh.
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Questions:
1. What animal did Josh think was the best?
Exercise 3:
Read the passage and answer the questions below using words from the passage
A letter to all the children in India
Dear Children,
I like being with children and talking to them and, even more, playing with them. For the
moment, I forget that I am terribly old and it is very long ago since I was a child.
But when I sit down to write, I cannot forget my age and the distance that separates you
from
me. Old people have a habit of delivering sermons and good advice to the young. I
remember
that I disliked this very much long ago, when I was a boy. So I suppose you do not like it very
much either.
What then shall I write about? If you were with me, I would love to talk to you about this
beautiful world of ours, about flowers, trees, birds, animals, stars, mountains, glaciers and
all the
other beautiful things that surround us in the world. We have all this beauty around us and
yet
we, who are grown-ups, often forget about it and lose ourselves in our arguments or in our
quarrels. We sit in our offices and imagine that we are doing very important work.
I hope you will be more sensible and open your eyes and ears to this beauty and life that
surrounds you. Can you recognize the flowers by their names and the birds by their singing?
How easy it is to make friends with them and with everything in nature, if you go to them
affectionately and with friendship. You must have read many fairy tales and stories of long
ago.
But the world itself is the greatest fairy tale and story of adventure that was ever written.
Only,
we must have eyes to see and ears to hear and a mind that opens out to the life and beauty
of
the world.
Answer these questions:
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1. What habit do old people have that the young ones dislike?
2. What, according to Pandit Nehru, are the grown-ups missing while sitting in their offices?
3. What, according to him, should the children do? Write in your own words.
4. Why does he say that the world is the greatest fairy tale ever written?
Exercise 4:
To be on a wrong train Conversation
Mr. X: Will this train go to Ghaziabad?
T.T.E: Ghaziabad! Don’t you know it’s a Superfast train?
Mr. X: But that man at the ticket window told me to board this train!
T.T.E: Never mind! Now take it easy! It happens!
Mr.X: I’ll complain against that man!
T.T.E: Please don’t get agitated! You seem to be an educated person!
Mr. X: I can’t even get down as the train has already started!
T.T.E: I told you, take it easy! You can get down at Aligarh, the next halt of the train! From
there,
you may catch the other train back to Ghaziabad!
Mr. X: Oh! I shall be wasting my time and money both!
T.T.E: There you can see, Ghaziabad has come and it will not stop at all!
Mr. X: I wish it stops for a second!
T.T.E: Even if it stops you can’t get down! It’s illegal?
Mr. X: But what is this?
T.T.E: Perhaps it is a crossing of the trains!
Mr. X: There it has stopped! I must be going!
T.T.E: I warn you! You can’t get down!
Mr. X: Sorry! I have to go, bye bye!
T.T.E: I warn you once again! What you are doing is not permitted under the rules!
A. Answer the following questions:
1. Is the passenger educated?
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6. What is T.T.E’s suggestion to the passenger?
10. How can the passenger lose his money and time both?
• Difficult
• Equal
• Exterior
• Adversity
• Conquer
• Glad
• Conceal
• Smile
• Virtue
C. Use the following words in sentences of your own, in order to bring out their meanings:
• Authorize
• Simplify
• Envious
• Reception
• Concentrate
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D. Grammar
Fill in the correct prepositions in the following:
1. Do not meddle________________the affairs ______________others.
2. You should be honest ____________ you dealings ___________others.
3. I took exception ___________________the remarks made the speaker.
4. He complained __________________ the Principal __________the peon.
5. The book differs ______________ that _______
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ACTIVITY
1. Reading practice
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ACTIVITY-2
2. Introducing self
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ACTIVITY-3
➢ Name:
➢ I have performed on stage:
➢ I`m good at sports:
➢ I can speak more than 3 languages:
➢ I`m always cheerful:
➢ I like my mother tongue:
➢ I like these 3 things about communication class
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Activity 4
write a story of your choice
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Activity:5
Share your career plans
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Activity-6
Memory test
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Activity -7
Disadvantages of wrong communication
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Activity -8
listen and draw
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Activity - 9
Whisper game
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Activity - 10
Talk & express 5 min talk about any subject
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Activity - 11
Interpersonal skill test
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Activity - 12
List your strengths & weaknesses
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