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    This document provides a summary of Shivani Jajwaan's skills, qualifications, education, and work experience. She has over 3 years of customer service experience and strong communication skills in English, Hindi, and Punjabi. She has a post-graduate diploma in supply chain management from Northern College set to complete in April 2023. Her experience includes roles in warehousing, retail sales, food service, and IELTS training. She demonstrates strong computer, organizational, and leadership abilities with a positive attitude.

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    This document provides a summary of Shivani Jajwaan's skills, qualifications, education, and work experience. She has over 3 years of customer service experience and strong communication skills in English, Hindi, and Punjabi. She has a post-graduate diploma in supply chain management from Northern College set to complete in April 2023. Her experience includes roles in warehousing, retail sales, food service, and IELTS training. She demonstrates strong computer, organizational, and leadership abilities with a positive attitude.

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    This document provides a summary of Shivani Jajwaan's skills, qualifications, education, and work experience. She has over 3 years of customer service experience and strong communication skills in English, Hindi, and Punjabi. She has a post-graduate diploma in supply chain management from Northern College set to complete in April 2023. Her experience includes roles in warehousing, retail sales, food service, and IELTS training. She demonstrates strong computer, organizational, and leadership abilities with a positive attitude.

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    Download as docx, pdf, or txt
    3 views3 pages

    Document Ty

    Uploaded by

    Shivani
    This document provides a summary of Shivani Jajwaan's skills, qualifications, education, and work experience. She has over 3 years of customer service experience and strong communication skills in English, Hindi, and Punjabi. She has a post-graduate diploma in supply chain management from Northern College set to complete in April 2023. Her experience includes roles in warehousing, retail sales, food service, and IELTS training. She demonstrates strong computer, organizational, and leadership abilities with a positive attitude.

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    of 3

    Shivani Jajwaan

    122 Barleyfield Road, Brampton, Ontario


    (647) 679-7350 [email protected]
    HIGHLIGHTS OF SKILLS & QUALIFICATIONS
    • 3+ years of customer service experience with effective communication
    skills
    • Possess strong interpersonal skills developed through my experienced at
    varied work places.
    • Enthusiastic person with strong commitment to work.
    • Reliable and a dedicated person with a positive attitude.
    • Excellent computer skills such as Microsoft Word, Excel, PowerPoint.
    • Able to work independently and in a team with efficiency.
    • Multilingual with excellent communication skills in English, Hindi and
    Punjabi
    • Able to maintain effectiveness and efficiency in work through attention to
    detail.
    • Strong organizational, management and leadership skills
    • Quick learner with attitude to adapt to changes in an effective manner.
    EDUCATION

    Northern College, Timmins, ON


    Post-graduate diploma in supply chain management (SCM)
    April 2023
    EXPERIENCE
    Maple Leaf Foods
    Warehouse Associate July 2022 to
    current
    • Taking an active role in changeover procedures and achieving line speed efficiencies
    • Checking visual quality of the product against customers and specifications set up by the
    company
    • Ensuring the cleanliness of surroundings at all times
    • Manually packing products into bags and cartons
    • Adhering to the individual product standard operating procedures for components and
    packaging materials
    Bermuda Tan, Timmins, Ontario
    Sales Associate November 2021-
    May 2022
    • Attending incoming calls and solving clients queries about tanning cosmetics.
    • Supervising administrative staff and dividing responsibilities according to their efficiency
    level
    • Submitting timely reports and presentation as assigned
    • Ensuring the proper shipment of products to meet customer demands
    • Keeping constant record of inventory level and placing orders when necessary
    • Coordinating office activities and meetings according to company policies
    Walmart
    Fashion Associate January 2021-May 2022
    • Providing excellent customer service by greeting all customers in a polite and friendly
    manner
    • Assisting customer in locating merchandise, making purchase decisions and resolving
    customer issues when arises
    • Processing and stocking all fashion merchandise.
    • Merchandising non-modular fashion items
    • Ensuring proper fixtures and supplies are used and replaced if necessary.
    • Replenishing and merchandising seasonal merchandise in a timely manner
    • Maintaining hazard free environment through adherence company policies and
    procedures
    Osmows restaurant
    Team member October 2021-
    November 2021
    • Greeting guests, taking orders and entrusted with processing of payments
    • Preparing veggies for food
    • keeping surfaces clean and sanitized everytime to ensure the hygienic environment for
    guests and fellow crew members
    • Management of delivery and mobile orders
    Flying Colors International, India
    Senior Ielts Trainer Front desk December
    2018-June2021
    • Taught 50 students daily 4 modules with 90% success rate
    • Spearheaded suggestions and improvements to increase quality with incorporating unique
    learning techniques to foster greater success rate
    • Maintaining and conducting structured and well-organized classes
    • Encouraging and motivating students by giving advice and suggestion according to their
    weak points

    References provided upon request

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