Automotive Technician Os

REPUBLIC OF KENYA
NATIONAL OCCUPATIONAL STANDARDS

FOR
AUTOMOTIVE TECHNICIAN
LEVEL 6
TVET CDACC
P.O BOX 15745-00100
NAIROBI
First published 2018
Copyright © TVET CDACC
All rights reserved. No part of these occupational standards may be

reproduced, distributed, or transmitted in any form or by any means,
including photocopying, recording, or other electronic or mechanical
methods without the prior written permission of the TVET CDACC,
except in the case of brief quotations embodied in critical reviews and
certain other non-commercial uses permitted by copyright law. For
permission requests, write to the Council Secretary/CEO, at the address
below:
Council Secretary/CEO
TVET Curriculum Development, Assessment and Certification
Council
P.O. Box 15745–00100 Nairobi, Kenya
Email: [email protected]
ii
TABLE OF CONTENTS
FOREWORD................................................................................................ v
PREFACE ...................................................................................................vi
ACKNOWLEDGMENT ........................................................................... vii
ACRONYMS ........................................................................................... viii
OVERVIEW ................................................................................................. x
BASIC UNITS OF COMPETENCY ........................................................ 1
DEMONSTRATE COMMUNICATION SKILLS ...................................... 1
DEMONSTRATE DIGITAL LITERACY .................................................. 8
DEMONSTRATE ENTREPRENEURIAL SKILLS ................................. 17
DEMONSTRATE EMPLOYABILITY SKILLS ...................................... 24
DEMONSTRATE ENVIRONMENTAL LITERACY .............................. 31
DEMONSTRATE OCCUPATIONAL SAFETY AND HEALTH
PRACTICES .............................................................................................. 44
COMMON UNITS OF COMPETENCY ............................................... 54
PREPARE AND INTERPRET TECHNICAL DRAWINGS .................... 54
APPLY ENGINEERING MATHEMATICS ............................................. 61
APPLY AUTOMOTIVE ENGINEERING SCIENCE PRINCIPLES ...... 69
APPLY WORKSHOP TECHNOLOGY PRINCIPLES ............................ 77
CORE UNITS OF COMPETENCY ....................................................... 85
PERFORM VEHICLE BASIC MAINTENANCE .................................... 85

iii
SERVICE AND REPAIR VEHICLE ENGINE COMPONENTS ............ 98
SERVICE VEHICLE FUEL SYSTEM ................................................... 108
SERVICE VEHICLE TRANSMISSION SYSTEMS .............................. 116
SERVICE VEHICLE STEERING SYSTEM .......................................... 125
SERVICE VEHICLE SUSPENSION SYSTEMS. .................................. 133
SERVICE VEHICLE BRAKING SYSTEM ........................................... 141
SERVICE VEHICLE ELECTRICAL SYSTEMS ................................... 150
iv
FOREWORD
The provision of quality education and training is fundamental to the
Government‟s overall strategy for social economic development. Quality
education and training will contribute to achievement Kenya‟s
development blue print and sustainable development goals.
Reforms in the education sector are necessary for the achievement of

Kenya Vision 2030 and meeting the provisions of the Constitution of
Kenya 2010. The education sector had to be aligned to the Constitution and
this resulted to the formulation of the Policy Framework for Reforming
Education and Training (Sessional Paper No. 4 of 2016). A key feature of
this policy is the radical change in the design and delivery of the TVET
training. This policy document requires that training in TVET be
competency based, curriculum development be industry led, certification
be based on demonstration of competence and mode of delivery allows for
multiple entry and exit in TVET programmes.
These reforms demand that Industry takes a leading role in curriculum

development to ensure the curriculum addresses its competence needs. It is
against this background that these Occupational Standards were developed
for the purpose of developing a competency based curriculum for
Electrical Technician Level 6. These Occupational Standards will also be
the bases for assessment of an individual for competence certification.
It is my conviction that these Occupational Standards will play a great role

towards development of competent human resource for the Electrical
sector‟s growth and sustainable development.
PRINCIPAL SECRETARY, VOCATIONAL AND TECHNICAL
TRAINING MINISTRY OF EDUCATION
v
PREFACE
Kenya Vision 2030 aims to transform the country into a newly
industrializing, “middle-income country providing a high-quality life to all
its citizens by the year 2030”. Kenya intends to create a globally
competitive and adaptive human resource base to meet the requirements of
a rapidly industrializing economy through life-long education and training.
TVET has a responsibility of facilitating the process of inculcating
knowledge, skills and attitudes necessary for catapulting the nation to a
globally competitive country, hence the paradigm shift to embrace
Competency Based Education and Training (CBET).
The Technical and Vocational Education and Training Act No. 29 of 2013
and Sessional Paper No. 4 of 2016 on Reforming Education and Training
in Kenya, emphasized the need to reform curriculum development,
assessment and certification in TVET. This called for shift to CBET in
order to address the mismatch between skills acquired through training and
skills needed by industry as well as increase the global competitiveness of
Kenyan labour force.
The TVET Curriculum Development, Assessment and Certification
Council (TVET CDACC), in conjunction with Building Sector Skills
Advisory Committee (SSAC), have developed these Occupational
Standards for a Building Technician. These standards will be the bases for
development of competency-based curriculum for Building Technician
level 6.
The occupational standards are designed and organized with clear
performance criteria for each element of a unit of competency. These
standards also outline the required knowledge and skills as well as
evidence guide. I am grateful to the Council members, Council Secretariat,
Building SSAC, expert workers and all those who participated in the
development of these occupational standards.
Prof. CHARLES M. M. ONDIEKI, PhD, FIET (K), Con. EngTech.

CHAIRMAN, TVET CDACC
vi
ACKNOWLEDGMENT
These Occupational Standards were developed through combined effort of
various stakeholders from private and public organizations. I am sincerely
thankful to the management of these organizations for allowing their staff
to participate in this course. I wish to acknowledge the invaluable
contribution of industry players who provided inputs towards the
development of these Standards.
I thank TVET Curriculum Development, Assessment and Certification
Council (TVET CDACC) for providing guidance on the development of
these Standards. My gratitude goes to the Electrical Engineering Sector
Skills Advisory Committee (SSAC) members for their contribution to the
development of these Standards. I thank all the individuals and
organizations who participated in the validation of these Standards.
I acknowledge all other institutions which in one way or another
contributed to the development of these Standards.
CHAIRMAN ELECTRICAL ENGINEERING SECTOR SKILLS

ADVISORY COMMITTEE
vii
ACRONYMS
AC Air conditioning
CDACC Curriculum Development, Assessment and
Certification Council
CI Compression ignition
CV Constant velocity joint
DTI Dial test indicator
FOT Fixed orifice tube
GPS Global positioning system
ICT Information and Communication Technology
KCSE Kenya Certificate of Secondary Education
KNQA Kenya National Qualification Authority
KNQF Kenya National Qualification Framework
KPI King Pin inclination
OBD On-board diagnostics
PPE Personal protective equipment
SI Spark ignition
TVET Technical and Vocational Education and Training
TXV Thermal expansion valve
UJ Universal joint
viii
KEY TO UNIT CODE
ENG/OS/ET/BC/01/6
Industry or sector
Occupational Standards
Occupational area
Type of competency
Competency number
Competency level
ix
OVERVIEW
The Automotive Technician Level 6 qualification consists of competencies
that a person must achieve to enable him/her to service and maintain motor
vehicles in the motorvehicle service and repair industry.
The units of competency comprising Automotive Technician certificate
level 6 qualifications include the following basic and core competencies:
BASIC COMPETENCIES
1. Demonstrate communication skills.
2. Demonstrate digital literacy.
3. Demonstrate entrepreneurial skills.
4. Demonstrate employability skills.
5. Demonstrate environmental literacy.
6. Demonstrate occupational safety and health practices.
COMMON UNITS OF COMPETENCY

1. Technical Drawing
2. Apply engineering Mathematics
3. Applying automotive engineering science principles
4. Applying workkshop technology principles
CORE COMPETENCIES
1. Service and repair motor vehicle

2. Service and repair vehicle engines components
3. Service vehicle fuel systems
4. Service vehicle transmission system
5. Service vehicle steering systems
6. Service vehicle suspension systems
7. Service vehicle braking systems
8. Service vehicle electrical systems
x
BASIC UNITS OF COMPETENCY
DEMONSTRATE COMMUNICATION SKILLS
UNIT CODE: ENG/OS/AUT/BC/1/6
UNIT DESCRIPTION
This unit covers the competencies required in meeting communication
needs of clients and colleagues; developing, establishing, maintaining
communication pathways and strategies. It also covers competencies for
conducting interviews, facilitating group discussion and representing the
organization in various forums.
ELEMENTS AND PERFORMANCE CRITERIA
ELEMENT PERFORMANCE CRITERIA

These describe the key These are assessable statements which specify
outcomes which make the required level of performance for each of
the workplace function. the elements.
Bold and italicized terms are elaborated in the
Range
1. Meet communication 1.1 Specific communication needs of clients and
needs of clients and colleagues are identified and met.
colleagues. 1.2 Different approaches are used to meet
communication needs of clients and
colleagues.
1.3 Conflict is addressed promptly and in a
timely way and in a manner which does not
compromise the standing of the
organization.
2. Develop 2.1 Strategies for effective internal and external
1
Range
communication dissemination of information are developed
strategies. to meet the organization‟s requirements.
2.2 Special communication needs are
considered in developing strategies to avoid
discrimination in the workplace.
2.3 Communication strategies are analyzed,
evaluated and revised where necessary to
make sure they are effective.
3. Establish and 3.1 Pathways of communication are established
maintain to meet requirements of organization and
communication workforce.
pathways. 3.2 Pathways are maintained and reviewed to
ensure personnel are informed of relevant
information.
4. Promote use of 4.1 Information is provided to all areas of the
communication organization to facilitate implementation of
strategies. the strategy.
4.2 Effective communication techniques are
articulated and modelled to the workforce.
4.3 Personnel are given guidance about adapting
communication strategies to suit a range of
contexts.
5. Conduct interview. 5.1 A range of appropriate communication
strategies are employed in interview
situations.
5.2 Records of interviews are made and
2
Range
maintained in accordance with
organizational procedures.
5.3 Effective questioning, listening and
nonverbal communication techniques are
used to ensure that the required message is
communicated.
6. Facilitate group 6.1 Mechanisms which enhance effective
discussion. group interaction is defined and
implemented.
6.2 Strategies which encourage all group
members to participate are used routinely.
6.3 Objectives and agenda for meetings and
discussions are routinely set and followed.
6.4 Relevant information is provided to the
group to facilitate outcomes.
6.5 Evaluation of group communication
strategies is undertaken to promote
participation of all parties.
6.6 Specific communication needs of
individuals are identified and addressed.
7. Represent the 7.1 When participating in internal or external
organization. forums, presentation is relevant,
appropriately researched and presented in a
manner to promote the organization.
7.2 Presentation is clear and sequential and
delivered within a predetermined time.
3
Range
7.3 Appropriate media is utilized to enhance
presentation.
7.4 Differences in views are respected.
7.5 Written communication is consistent with
organizational standards.
7.6 Inquiries are responded to in a manner
consistent with organizational standards.
RANGE
This section provides work environment and conditions to which the
performance criteria
apply. It allows for different work environment and situations that will
affect performance.
Variable Range
1. Communication strategies may 1.1 Language switch.
include but not limited to: 1.2 Comprehension check.
1.3 Repetition.
1.4 Asking for
confirmation.
1.5 Paraphrase.
1.6 Clarification request.
1.7 Translation.
1.8 Restructuring.
1.9 Approximation.
2.0 Generalization.
4
1. Effective group interaction may 2.1 Identifying and
include but not limited to: evaluating what is
occurring within
an interaction in a non
judgmental way.
2.2 Using active listening.
2.3 Making a decision
about appropriate
words, behavior.
2.4 Putting together a
response which is
culturally appropriate.
2.5 Expressing an
Individual perspective.
2.6 Expressing own
philosophy, ideology
and background and
exploring its impact
with relevance to
communication.
2. Situations may include but not 3.1 Establishing rapport.
limited to: 3.2 Eliciting facts and
information.
3.3 Facilitating resolution
of issues.
3.4 Developing action
plans.
3.5 Diffusing potentially
difficult situations.
5
REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge required for this unit of
competency.
Required Skills
The individual needs to demonstrate the following skills:
 Effective communication.
 Active listening.
 Giving/receiving feedback.
 Interpretation of information.
 Role boundaries setting.
 Negotiation.
 Establishing empathy.
 Openness and flexibility in communication.
 Communication skills required to fulfil job roles as specified by
the organization.
 Writing communications strategy.
 Applying key elements of communications strategy.
Required Knowledge
The individual needs to demonstrate knowledge of:
 Communication process.
 Dynamics of groups and different styles of group leadership.
 Communication skills relevant to client groups.
 Flexibility in communication.
 Communication skills relevant to client groups.
 Key elements of communications strategy.
6
EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction with
the performance criteria, required skills and knowledge and range.
1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1 Developed communication strategies to meet
the organization requirements and applied in
the workplace
1.2 Established and maintained communication
pathways for effective communication in the
workplace
1.3 Used communication strategies involving
exchanges of complex oral information
2. Resource The following resources should be provided:
Implications 2.1 Access to relevant workplace or
appropriately simulated environment
where assessment can take place
2.2 Materials relevant to the proposed
Activity or tasks
3. Methods of Competency in this unit may be assessed
Assessment through:
3.1 Direct Observation/Demonstration with Oral
Questioning
3.2 Written Examination
4. Context of Competency may be assessed individually in the
Assessment actual workplace or through accredited
institution
5. Guidance Holistic assessment with other units relevant to
information for the industry sector, workplace and job role is
assessment recommended.
7
DEMONSTRATE DIGITAL LITERACY
UNIT DESCRIPTION
This unit covers the competencies required to effectively using digital
devices such as
Smartphones, tablets, laptops and desktop PCs. It entails identifying and
using digital devices such as smartphones, tablets, laptops and desktop PCs
for purposes of communication, work performance and management at the
work place.

These describe the key These are assessable statements which
outcomes which make up specify the required level of performance
workplace functions. for each of the elements.
Bold and italicized terms are elaborated
in the Range
1. Identify appropriate 1.1 Concepts of ICT are determined in
computer software and accordance with computer
hardware. equipment.
1.2 Classifications of computers are
determined in accordance with
manufacturer‟s specification.
1.3 Appropriate computer software are
identified according to
1.4 Appropriate computer hardware are
1.5 Functions and commands of
8
in the Range
operating system are determined in
accordance with manufacturer‟s
specification.
2. Apply security measures 2.1 Data security and privacy are
to data, hardware, and classified in accordance with the
software in automated prevailing technology.
environment. 2.2 Security threats are identified and
control measures are applied in
accordance with laws governing
protection of ICT.
2.3 Computer threats and crimes are
detected.
2.4 Protection against computer crimes
is undertaken in accordance with
laws governing protection of ICT.
3. Apply computer software 3.1 Word processing concepts are
in solving tasks applied in resolving workplace tasks,
report writing and documentation.
3.2 Word processing utilities are applied
in accordance with workplace
procedures.
3.3 Worksheet layout is prepared in
accordance with work procedures.
3.4 Worksheets are built and data
manipulated in the worksheets in
accordance with workplace
9
in the Range
procedures.
3.5 Continuous data manipulated on
worksheet is undertaken in
accordance with work requirements
3.6 Database design and manipulation is
undertaken in accordance with office
procedures.
3.7 Data sorting, indexing, storage,
retrieval and security is provided in
procedures.
4. Apply internet and email 4.1 Electronic mail addresses are opened
in communication at and applied in workplace
workplace. communication in accordance with
office policy.
4.2 Office internet functions are defined
and executed in accordance with
office procedures.
4.3 Network configuration is
determined in accordance with office
operations procedures.
4.4 Official World Wide Web is
installed and managed according to
workplace procedures.
5. Apply Desktop publishing 5.1 Desktop publishing functions and
in official assignments. tools are identified in accordance
10
in the Range
with manufactures specifications.
5.2 Desktop publishing tools are
developed in accordance with work
requirements.
5.3 Desktop publishing tools are applied
in accordance with workplace
requirements.
5.4 Typeset work is enhanced in
standards.
6. Prepare presentation 6.1 Types of presentation packages are
packages. identified in accordance with office
requirements.
6.2 Slides are created and formulated in
procedures.
6.3 Slides are edited and run in
6.4 Slides and handouts are printed
according to work requirements.
11
RANGE
This section provides work environments and conditions to which the
apply. It allows for different work environments and situations that will
affect performance.
Variable Range
1. Appropriate computer A collection of instructions or computer tools
software that enable the user to interact with
may include but not a computer, its hardware, or perform tasks.
limited to:
2. Appropriate computer A collection of physical parts of a computer
hardware system such as;
may include but not 2.1 Computer case, monitor, keyboard, and
limited to: mouse
2.2 All the parts inside the computer case,
such as the hard disk drive, motherboard
and video card.
3. Data security and 3.1 Confidentiality of data.
privacy may include 3.2 Cloud computing.
but not limited to: 3.3 Integrity-but-curious data surfing.
4. Security and control 4.1 Counter measures against cyber
measures may include terrorism.
but not limited to: 4.2 Risk reduction.
4.3 Cyber threat issues.
4.4 Risk management.
4.5 Pass-wording.
5. Security threats may 5.1 Cyber terrorism.
include but not 5.2 Hacking.
limited to:
6. Word processing Using a special program to create, edit and
concepts may include print documents.
12
Variable Range
but not limited to:
7. Network Organizing and maintaining information on the
configuration may components of a computer network.
include but not
limited to:

competency.
Required Skills
 Analytical skills.
 Interpretation.
 Typing.
 Communication.
 Computing (applying fundamental operations such as addition,
subtraction, division and multiplication).
 Using a calculator.
 Basic ICT skills.
13
Required Knowledge
 Software concept.
 Functions of computer software and hardware.
 Data security and privacy.
 Computer security threats and control measures.
 Technology underlying cyber-attacks and networks.
 Cyber terrorism.
 Computer crimes.
 Detection and protection of computer crimes.
 Laws governing protection of ICT.
 Word processing;
o Functions and concepts of word processing.
o Documents and tables creation and manipulations.
o Mail merging.
o Word processing utilities.
 Spread sheets;
o Meaning, formulae, function and charts, uses and layout.
o Data formulation, manipulation and application to cells.
 Database;
o Database design, data manipulation, sorting, indexing,
storage retrieval and security
 Desktop publishing;
o Designing and developing desktop publishing tools.
o Manipulation of desktop publishing tools.
o Enhancement of typeset work and printing documents.
 Presentation Packages;
o Types of presentation packages.
o Creating, formulating, running, editing, printing and
presenting slides and handouts.
 Networking and Internet;
o Computer networking and internet.
14
o Electronic mail and World Wide Web.
 Emerging trends and issues in ICT;
o Identify and integrate emerging trends and issues in ICT.
o Challenges posed by emerging trends and issues.
EVIDENCE GUIDE
the performance
criteria, required skills and knowledge and range.
1. Critical Aspects of Assessment requires evidence that the
Competency. candidate:
1.1 Identified and controlled security
threats.
1.2 Detected and protected computer
crimes.
1.3 Applied word processing in office
tasks.
1.4 Designed, prepared work sheet and
applied data to the cells in accordance to
workplace procedures.
1.5 Opened electronic mail for office
communication as per workplace
procedure.
1.6 Installed internet and World Wide Web
for office tasks in accordance with
office procedures.
1.7 Integrated emerging issues in computer
ICT applications.
1.8 Applied laws governing protection of
ICT.
2. Resource 2.1 Tablets.
15
Implications. 2.2 Laptops.
2.3 Desktop PCs.
2.4 Desktop computer.
2.5 Calculator.
2.6 Internet.
2.7 Smart phone.
2.8 Operations Manuals.
3. Methods of C Competency may be assessed through:
Assessment. 3.1 Written Test.
3.2 Demonstration.
3.3 Practical assignment.
3.4 Interview/Oral Questioning.
3.5 Demonstration.
4. Context of Competency may be assessed in an
Assessment. off and on the job setting.
5. Guidance Holistic assessment with other units relevant
information for to the industry sector, workplace and job
assessment. role is recommended.
16
DEMONSTRATE ENTREPRENEURIAL SKILLS
UNIT DESCRPTION
This unit covers the outcomes required to build and develop the enterprise
to be more competitive within a changing business environment,
specifically responding to consumer demands while maintaining product
quality and accessibility, building a customer base and employee
motivation.

These describe These are assessable statements which specify the
the key outcomes required level of performance for each of the elements.
which make the Bold and italicized terms are elaborated in the Range
workplace
function.
1. Develop 1.1 Business innovation strategies are determined in
business accordance with the organization strategies.
Innovative 1.2 Business innovation strategies are implemented for
strategies. the purpose of business growth.
1.3 Track record and normative capability profile of
enterprise and similar businesses are reviewed and
considered in setting strategic directions.
1.4 Strengths, weaknesses, opportunities and threats are
considered when developing new ideas,
approaches, goals and directions.
1.5 Decisions about enterprise strategies/directions are
made after careful consideration of all relevant
information.
1.6 Business/corporate plan is developed that sets out
tactics, resource implications, timeframes,
17
workplace
function.
production and sales target.
2. Develop new 2.1 Alternative product/service offerings are
products/ canvassed and studied for feasibility.
markets. 2.2 Potential and new sources/sellers of supplies
and raw materials are identified and
canvassed.
2.3 Target markets and buyers are identified
and surveyed as to their preferences and
brand loyalties.
3. Expand 3.1 Enterprise is built up and sustained through
customers responsiveness to market demands and the
and product regulatory environment.
lines 3.2 Competitive advantage of existing products and
services is maintained/enhanced through
responsive advocacies and strategies.
3.3 Constant listening to stakeholder/client
feedback is ensured to maintain loyal client
base.
4. Motivate 4.1 Regular dialogue is established and
staff/workers. maintained in all levels and relevant sections
of the enterprise.
4.2 Flow of communications in both directions is
encouraged.
4.3 Helpful mechanisms and benefits are
implemented.
4.4 Issues/problems are proactively resolved
18
workplace
function.
through win-win solutions wherever
practicable.
5. Expand 5.1 Capital employed in business is continuously
employed reviewed as per the strategic plan.
capital base. 5.2 Business share holdings are reviewed in
accordance with the type of business.
5.3 Capital employed is expanded according
to organization procedures.
5.4 Types of shares are determined according to
strategic plan.
5.5 Shares diversification process is undertaken
as per office procedures.
5.6 Role of shareholders is determined and
implemented in accordance organization
procedures.
6. Undertake 6.1 Regions for expansion are continuously
county/ reviewed in accordance with strategic plan and
regional company‟s expansion plan
business 6.2 County business regulations are reviewed and
expansion. adhered to in accordance with set procedures.
6.3 Regional laws and regulations are adhered
to in accordance with set procedures.
6.4 County/regional business expansion is
undertaken in accordance with organization‟s
growth/ expansion plan.
19
RANGE
This section provides work environment and conditions to which the
apply. It allows for different work environment and situations that will
affect performance.
Variable Range
1. Strategic directions 1.1 Business continuity and succession
may include but not 1.2 Resource access security.
limited to: 1.3 Core competencies development.
1.4 New developments e.g. technological
change, new products.
2.1 Action steps and responsibilities of
2. Business/Corporate
departments and individual workers.
plan may include but
2.2 Resource requirements and budget.
not limited to:
2.3 Tactics and strategies to achieve
objectives.
3.1 Wage and non-wage benefits.
3. Helpful mechanisms
3.2 Employee awards and recognition
may include but not
systems.
limited to:
3.3 Employee rights and welfare
policies.
3.4 Full-disclosure/transparency policies.
20
competency.
Required Skills
 Assessing a range of alternative products and strategies.
 Critically analyzing information, summarizing and making sense of
previous and current market trends.
 Identifying changing consumer preferences and demographics.
 Thinking “outside the box”.
 Ensuring quality consistency.
 Reducing lead time to product/service delivery.
 Managing operations/ production.
 Using formal problem-solving procedures, e. g., root-cause
analysis, six sigma.
 Communication skills.
 Applying motivational principles, e. g., positive stroking, and
behavior modification.
 Assessing a range of alternatives rather than choosing the easiest
option.
 Achieving ownership and credibility for the enterprise vision.
 Critically analyzing information, summarizing and making sense of
previous and current market trends.
 Developing solutions and practical strategies which are “outside the
box”.
Required Knowledge
 Features and benefits of common operational practices, e. g.,
continuous improvement (kaizen), waste elimination.
 Conflict resolution.
21
 Health, safety and environment (HSE) principles and requirements.
 Public-relations strategies.
 Basic cost-benefit analysis.
 Basic financial management.
 Business strategic planning.
 Impact of change on individuals, groups and industries.
 Employee assistance.
 Government and regulatory processes.
 Local and international market trends.
 Product promotion strategies.
 Mechanisms in the enterprise.
 Market and feasibility studies.
 Local and global supply chains business models and strategies.
 Government and regulatory processes
 Local and international business environment.
 Concepts of change management.
 Relevant developments in other industries.
 Capital employed.
 Regional/ County business expansion.
 Innovation in business.
EVIDENCE GUIDE
the performance
criteria, required skills and knowledge and range.

Competency candidate:
1.1 Demonstrated ability to maintain a
profitable and stable enterprise as shown by
stakeholder feedback, employee testimonies
22
and company financial statements.
1.2 Demonstrated ability to conceptualize and
plan a micro/small enterprise
1.3 Demonstrated ability to manage/operate a
micro/small-scale business
1.4 Demonstrated basic marketing skills
Implications. 2.1 Interview guide for entrepreneurs.
2.2 Enterprise workers and third parties.
2.3 Materials and location relevant to the
proposed activity and tasks.
3. Methods of 3.1 Case problems.
Assessment. 3.2 Interview.
3.3 Portfolio.
3.4 Third part reports.
4. Context of 4.1 Competency may be assessed in
Assessment. workplace or in a simulated workplace
setting.
4.2 Assessment shall be observed while
tasks are being undertaken whether
individually or in-group.
assessment. recommended.
23
DEMONSTRATE EMPLOYABILITY SKILLS
UNIT CODE: ENG/OS/EI/BC/04/6
UNIT DESCRIPTON
This unit covers competencies required to demonstrate employability
skills. It involves competencies for exuding self-awareness and dealing
with everyday life challenges; demonstrating critical safe work habits and
leading a workplace team; planning and organizing work activities;
applying learning, creativity and innovativeness in workplace functions;
pursuing professional growth and managing time effectively in the
workplace.

These describe the key
These are assessable statements which specify the
outcomes which make required level of performance for each of the
up workplace elements.
function. Bold and italicized terms are
elaborated in the Range
1. Develop self- 1.1 Personal vision, mission and goals are
awareness and formulated based on potential and in relation
understanding of to organization objectives.
every day demands 1.2 Emotions are managed as per workplace
and challenges in requirements.
the workplace. 1.3 Thoughts, feelings and beliefs are expressed
in direct, honest and appropriate ways.
1.4 Feelings are shared with others according to
personal issues for healthy relations.
1.5 Individual performance is evaluated and
monitored according to the agreed targets.
24
These describe the key These are assessable statements which specify the
1.6 Assertiveness is developed and maintained
based on the requirements of the job.
1.7 Own ideas and visions that generates
excitement, enthusiasm and commitment are
articulated.
1.8 Accountability and responsibility for own
actions are demonstrated.
1.9 Self-esteem and a positive self-image are
developed and maintained.
2. Demonstrate 2.1 Stress is managed at the workplace in
critical safe work accordance with workplace procedures.
habits for 2.2 Punctuality and time consciousness is
employees in the demonstrated in line workplace policy.
workplace. 2.3 Personal objectives are integrated with
organization goals in accordance with
organization‟s strategic plan.
2.4 Resources are effectively utilized in
accordance with workplace policy.
2.5 Work priorities are set and met in according
to workplace procedures.
2.6 Leisure time is recognized and used
productively in line with organization policy.
2.7 Abstinence from drug and substance abuse is
demonstrated as per workplace policy.
2.8 Awareness of HIV and AIDS is
demonstrated in line with workplace
25
requirements.
2.9 Safety consciousness is demonstrated in the
workplace based on organization safety
policy.
2.10 Emerging issues are dealt with in
accordance with organization policy.
3. Lead a workplace 3.1 Role and objectives of the team are

team. determined in accordance workplace policy.
3.2 Team parameters and relationships are
identified according to set rules and
regulations.
3.3 Individual responsibilities are identified in
3.4 Effective and appropriate forms of
communication in a team are established
according to office policy.
3.5 Business communication is carried out as
per workplace place policy and
requirements of the job.
3.6 Team activities are complemented in
accordance with office procedures.
3.7 Team building activities are planned for in
line with organization policy.
3.8 Conflicts are resolved between team
26
members in line with organization rules and
regulations.
3.9 Gender mainstreaming is undertaken in
accordance with set regulations.
3.10 Human rights are adhered to in accordance
with existing protocol.
3.11 Healthy relationships are developed and
maintained for harmonious co-existence in
line with workplace.
4. Plan and organize 4.1. Work schedules are developed for
work. accomplishing given tasks within the set time
lines and based on workplace policy.
4.2 Time is managed achieve workplace set
goals and objectives.
4.3 Clear project goals and deliverables are
established according to company set
policies and regulations.
4.4 Resources are mobilized, allocated and
utilized to meet project goals and
deliverables.
4.5 Work activities are monitored and evaluated
in line with organization procedures.
4.6 Situations that require decision making are
identified within the work place and decision
made in accordance with workplace policy.
4.7 Steps required in making effective decisions
27
are applied within the workplace.
4.8 Problems arising in the course of working are
identified and solved or reported according
the workplace policies and procedures.
4.9 Values required in problem solving process
are demonstrated at the work place.
4.10 Situations within the workplace that require
negotiation identified and negotiations done
to create win-win situations.
4.11 Negotiation techniques are developed and
applied at workplace to meet clientele‟s
satisfaction and organizations‟ objectives.
5. Maintain 5.1 Personal training needs are assessed and
professional identified in line with the requirements of the
growth and job.
development in the 5.2 Training and career opportunities are
workplace. identified and availed based on job
requirements.
5.3 Resources for training are mobilized and
allocated based organizations skills needs.
5.4 Licensees and certifications relevant to job
and career are obtained and renewed.
5.5 Personal growth is pursued towards
improving the qualifications set for the
profession.
5.6 Work priorities and commitments are
28
managed based on requirement of the job
and workplace policy.
5.7 Recognitions are sought as proof of career
advancement in line with professional
requirements.
6. Demonstrate 6.1 Time and effort is invested in learning new
learning, creativity skills based job requirements.
and innovativeness 6.2 Willingness to learn in different context is
in the workplace demonstrated based on available learning
opportunities arising in the workplace.
6.3 Learning opportunities are sought and
allocated based on job requirement and in
line with organization policy.
6.4 Application of learning is demonstrated in
both technical and non-technical aspects
based on requirements of the job.
6.5 Application of a range of basic IT skills is
demonstrated based on requirements of the
job.
6.6 Awareness of Occupational Health and
Safety procedures are demonstrated in use
of technology in the workplace.
6.7 Initiative is taken to create more effective
and efficient processes and procedures in
line with workplace policy.
6.8 New systems are developed and maintained
29
in accordance with the requirements of the
job.
6.9 Opportunities that are not obvious are
identified and exploited in line with
organization objectives.
6.10 Opportunities for performance
improvement are identified proactively in
area of work.
6.11 Awareness of personal role in workplace
innovation is demonstrated.
30
DEMONSTRATE ENVIRONMENTAL LITERACY
UNIT DESCRIPTION
This unit specifies the competencies required to follow procedures for
environmental hazard control, follow procedures for environmental
pollution control, comply with workplace sustainable resource use,
evaluate current practices in relation to resource usage, develop and adhere
to environmental protection principles/strategies/guidelines, analyze
resource use, develop resource conservation plans and implement selected
plans.

outcomes which make up specify the required
workplace functions. level of performance for each of the
elements.
Bold and italicized terms are
1. Control environmental 1.1 Storage methods for
hazard. environmentally hazardous materials
are strictly followed according to
environmental regulations and
OSHS.
1.2 Disposal methods of hazardous
wastes are followed at all times
according to environmental
regulations and OSHS.
1.3 PPE is used according to OSHS.
2. Control environmental 2.1 Environmental pollution control
31
elements.
Pollution control. measures are compiled following
standard protocol.
2.2 Procedures for solid waste
management are observed according
Environmental Management and
Coordination Act 1999.
2.3 Methods for minimizing noise
pollution complied following
environmental regulations.
3. Demonstrate sustainable 3.1 Methods for minimizing wastage are
resource use. complied with.
3.2 Waste management procedures are
employed following principles of
3Rs (Reduce, Reuse, and Recycle).
3.3 Methods for economizing or
reducing resource consumption are
practiced.
4. Evaluate current practices in 4.1 Information on resource efficiency
relation to resource usage. systems and procedures are
collected and provided to the work
group where appropriate.
4.2 Current resource usage is measured
and recorded by members of the
work group.
4.3 Current purchasing strategies are
32
elements.
analyzed and recorded according to
industry procedures.
4.4 Current work processes to access
information and data is analyzed
following enterprise protocol.
5. Identify Environmental 5.1 Environmental
legislations/conventions for legislations/conventions and local
environmental concerns. ordinances are identified according
to the different environmental
aspects/impact
5.2 Industrial standard/environmental
practices are described according to
the different environmental
concerns
6. Implement specific 6.1 Programs/Activities are identified
environmental programs. according to organizations policies
and guidelines.
6.2 Individual roles/responsibilities are
determined and performed based on
the activities identified.
6.3 Problems/constraints encountered
are resolved in accordance with
organizations‟ policies and
guidelines
6.4 Stakeholders are consulted based on
33
elements.
company guidelines
7. Monitor activities on 7.1 Activities are periodically
Environmental monitored and Evaluated according
protection/Programs. to the objectives of the
environmental program.
7.2 Feedback from stakeholders are
gathered and considered in
Proposing enhancements to the
program based on consultations.
7.3 Data gathered are analyzed based
on Evaluation requirements.
7.4 Recommendations are submitted
based on the findings
7.5 Management support systems are
set/established to sustain and
enhance the program.
7.6 Environmental incidents are
monitored and reported to
concerned/proper authorities.
8. Analyze resource use. 8.1 All resource consuming processes
are identified.
8.2 Quantity and nature of Resource
consumed is determined
8.3 Resource flow is analysed through
different parts of the process.
34
elements.
8.4 Waste is classified for possible
source of resources.
9. Develop resource 9.1 Efficiency of use/conversion of
Conservation plans. resources is determined following
industry protocol.
9.2 Causes of low efficiency of use of
resources are determined based on
industry protocol.
9.3 Plans for increasing the efficiency
of resource use are developed
based on findings.
35
RANGE
performance criteria apply. It allows for different work environments and
situations that will affect performance.
Variable Range
1. PPE may include but not 1.1 Mask.
limited to: 1.2 Gloves.
1.3 Goggles.
1.4 Safety hat.
1.5 Overall.
1.6 Hearing protector.
2. Environmental pollution 2.1 Methods for minimizing or
control measures may stopping spread and ingestion of
include but not limited airborne particles.
to: 2.2 Methods for minimizing or
stopping spread and ingestion of
gases and fumes.
2.4 Methods for minimizing or
stopping spread and ingestion of
liquid wastes.
3. Wastes may include but 3.1 Unnecessary waste.
not limited to: 3.2 Necessary waste.
4. Waste management 4.1 Sorting.
Procedures may include 4.2 Storing of items.
but not limited to: 4.2 Recycling of items.
4.3 Disposal of items.
36
Variable Range
5. Resources may include but 5.1 Electric.
not limited to: 5.2 Water.
5.3 Fuel.
5.4 Telecommunications.
5.5 Supplies.
5.6 Materials.
6. Workplace environmental 6.1Biological hazards.
Hazards may include but 6.2 Chemical and dust hazards.
not limited to: 6.3 Physical hazards.
7. Organizational systems 7.1 Supply chain, procurement and
and procedures may purchasing.
include but not limited to: 7.2 Quality assurance.
7.3 Making recommendations and
seeking approvals.
8. Legislations/Conventions 8.1 EMCA 1999.
may include but not 8.2 Montreal Protocol.
limited to: 8.3 Kyoto Protocol.
9. Environmental 9.1 Air pollution.
aspects/impacts may 9.2 Water pollution.
include but not limited to: 9.3 Noise pollution.
9.4 Solid waste.
9.5 Flood control.
9.6 Deforestation/Denudation.
9.7 Radiation/Nuclear /Radio
Frequency/ Microwaves.
9.8 Situation.
9.9 Soil erosion (e.g. Quarrying,
Mining, etc.).
9.10 Coral reef/marine life protection.
37
Variable Range
10. Industrial standards / 10.1 ISO standards.
environmental practices 10.2 Company environmental
may include but not management systems (EMS)
limited to:
11. Periodic may include but 11.1 Hourly.
not limited to: 11.2 Daily
11.3 Weekly
11.4 Monthly
11.5 Quarterly
11.6 Yearly
12. Programs/Activities may 12.1 Waste disposal (on-site and
include but not limited to: offsite).
12.2 Repair and maintenance of
equipment.
12.3 Treatment and disposal
operations.
12.4 Clean-up activities.
12.5 Laboratory and analytical test.
12.6 Monitoring and evaluation.
12.7 Environmental advocacy
programs.
EVIDENCE GUIDE
1.Critical aspects Assessment requires evidence that the candidate:

of 1.1 Controlled environmental hazard.
competency 1.2 Controlled environmental pollution.
1.3 Demonstrated sustainable resource use.
1.4 Evaluated current practices in relation to resource
38
usage.
1.5 Demonstrated knowledge of environmental
legislations and local ordinances according to the
different environmental issues /concerns.
1.6 Described industrial standard environmental
practices according to the different environmental
issues/concerns.
1.7 Resolved problems/ constraints encountered
based on management standard procedures.
1.8 Implemented and monitored environmental
practices on a periodic basis as per company
guidelines.
1.9 Recommended solutions for the improvement of
the program
1.10 Monitored and reported to proper authorities
any environmental incidents.
Implications. 2.1 Workplace with storage facilities
2.2 Tools, materials and equipment relevant to the
tasks (e.g. Cleaning tools, cleaning materials,
trash bags)
2.3 PPE, manuals and references
2.4 Legislation, policies, procedures, protocols and
local ordinances relating to environmental
protection
2.5 Case studies/scenarios relating to environmental
Protection
3 Methods of Competency in this unit may be assessed through:
Assessment. 3.1 Demonstration.
3.2 Oral questioning.
3.3 Written examination.
3.4 Interview/Third Party Reports.
39
3.5 Portfolio (citations/awards from GOs and NGOs,
certificate of training – local and abroad).
3.6 Simulations and role-play.
4 Context of Competency may be assessed on the job, off the job
Assessment or a combination of these. Off the job assessment
must be undertaken in a closely simulated workplace
environment.
5 Guidance Holistic assessment with other units relevant to the

information industry sector, workplace and job role is
for assessment recommended.

competency.
Required Skills
 Following storage methods of environmentally hazardous
materials.
 Following disposal methods of hazardous wastes.
 Using PPE.
 Practicing OSHS.
 Complying environmental pollution control.
 Observing solid waste management.
 Complying methods of minimizing noise Pollution.
 Complying methods of minimizing wastage.
 Employing waste management procedures.
 Economizing resource consumption.
 Listing of resources used.
 Measuring current usage of resources.
 Identifying and reporting workplace environmental hazards.
 Conveying all environmental issues.
40
 Following environmental regulations.
 Identifying environmental regulations.
 Assessing procedures for assessing compliance.
 Collecting information on environmental and resource efficiency
systems and procedures, and providing information to the work
group.
 Measuring and recording current resource usage.
 Analysing and recording current purchasing strategies.
 Analysing current work processes to access information and data
and assisting identifying areas for improvement.
 Analysing resource flow.
 Determining efficiency of use/conversion of resources.
 Determining causes of low efficiency of use.
 Developing plans for increasing the efficiency of resource use.
 Checking resource use plans.
 Complying with regulations/licensing requirements.
 Determining benefit/cost of plans.
 Ranking proposals based on benefit/cost compared to limited
resources.
 Checking proposals meet regulatory requirements.
 Monitoring implementation.
 Making adjustments to plan and implementation.
 Checking new resource usage.
Required Knowledge
 Storage methods of environmentally hazardous materials.
 Disposal methods of hazardous wastes.
 Usage of PPE Environmental regulations.
 OSHS.
41
 Types of pollution.
 Environmental pollution control measures.
 Different solid wastes
 Solid waste management.
 Different noise pollution.
 Methods of minimizing noise pollution.
 Methods of minimizing wastage.
 Waste management procedures.
 Economizing of resource consumption.
 Principle of 3Rs.
 Types of resources.
 Techniques in measuring current usage of resources.
 Calculating current usage of resources.
 Types of workplace environmental hazards.
 Environmental regulations.
 Environmental regulations applying to the enterprise.
 Procedures for assessing compliance with environmental
regulations.
 Collection of information on environmental and resource efficiency
systems and procedures.
 Measurement and recording of current resource usage
 Analysis and recording of current purchasing strategies.
 Analysis current work processes to access information and data
Analysis of data and information.
 Identification of areas for improvement.
 Resource consuming processes.
 Determination of quantity and nature of resource consumed
 Analysis of resource flow of different parts of the resource flow
process.
 Use/conversion of resources.
 Causes of low efficiency of use.
42
 Increasing the efficiency of resource use.
 Inspection of resource use plans
 Regulations/licensing requirements
 Determine benefit/cost for alternative resource sources.
 Benefit/costs for different alternatives.
 Components of proposals
 Criteria on ranking proposals.
 Regulatory requirements.
 Proposals for improving resource efficiency.
 Implementation of resource efficiency plans.
 Procedures in monitor implementation.
 Adjustments of implementation plan.
 Inspection of new resource usage.
43
DEMONSTRATE OCCUPATIONAL SAFETY AND HEALTH
PRACTICES
UNIT CODE: ENG/OS/EI/BC/06/6
UNIT DESCRIPTION
This unit specifies the competencies required to lead the implementation of
workplace safety and health program, procedures and policies/guidelines.

These describe the key outcomes These are assessable statements
which make up workplace which specify the required level of
function. performance for each of the
elements.
1. Identify workplace hazards 1.1 Hazards in the workplace and/or
its indicators of its presence are
identified.
1.2 Evaluation and/or work
environment measurements of
OSH hazards/risk existing in the
workplace is conducted by
authorized personnel or agency.
1.3 OSH issues and/or concerns
raised by workers are gathered.
1. Identify and implement 2.1 Prevention and control
appropriate control measures measures, including use of safety
gears / PPE (personal protective
equipment) for specific hazards
44
which make up workplace which specify the required level of
function. performance for each of the
elements.
identified and implemented.
2.2 Appropriate risk controls based
on result of OSH hazard
evaluation is recommended.
2.3 Contingency measures,
including emergency procedures
during workplace incidents and
emergencies are recognized and
established in accordance with
organization procedures.
2. Implement OSH programs, 3.1 Information to work team about
procedures and policies/ company OSH program,
guidelines procedures and
policies/guidelines are provided.
3.2 Implementation of OSH
procedures and policies/
guidelines are participated.
3.3 Team members are trained and
advised on OSH standards and
procedures.
3.4 Procedures for maintaining OSH-
related records are implemented.
45
RANGE
Variable Range
1. Hazards may include 1.1. Physical hazards – impact, illumination,
but are not limited to: pressure, noise, vibration, extreme
temperature, radiation.
1.2 Biological hazards- bacteria, viruses,
plants, parasites, mites, molds, fungi,
and insects.
1.3 Chemical hazards – dusts, fibres, mists,
fumes, smoke, gasses, and vapours.
1.4 Egonomics;
Psychological factors – over exertion/
excessive force,
awkward/static positions, fatigue, direct
pressure,
varying metabolic cycles;
Physiological factors – monotony,
personal
relationship, work out cycle;
1.6 Safety hazards (unsafe workplace
condition) –
confined space, excavations, falling
objects, gas
leaks, electrical, poor storage of materials
and
waste, spillage, waste and debris;
1.7 Unsafe workers‟ act (Smoking in off-
limited areas, Substance and alcohol
abuse at work);
46
Variable Range
2. Indicators may include 2.1 Increased of incidents of accidents,
but are not limited to: injuries;
2.2 Increased occurrence of sickness or health
complaints/ symptoms;
2.3 Common complaints of workers‟ related
to OSH;
2.4 High absenteeism for work-related
reasons;
3. Evaluation and/or 3.1 Health Audit;
work environment 3.2 Safety Audit;
measurements may 3.3 Work Safety and Health Evaluation;
include but are not 3.4 Work Environment Measurements of
limited to: Physical and Chemical
Hazards.
4. OSH issues and/or 4.1 Workers‟ experience/observance on
concerns may include presence of work hazards.
but are not limited to: 4.2 Unsafe/unhealthy administrative
arrangements (prolonged work hours, no
break time, constant overtime, scheduling
of tasks).
4.3 Reasons for compliance/non-compliance
to use of PPEs or other OSH
procedures/policies/guidelines.
47
Variable Range
5. Prevention and control 5.1 Eliminate the hazard (i.e. get rid of the
measures may include dangerous machine
but are not limited to: 5.2 Isolate the hazard (i.e. keep the machine
in a closed room and operate it remotely;
barricade an unsafe area off)
5.3 Substitute the hazard with a safer
alternative (i.e., replace the machine with
a safer one).
5.4 Use administrative controls to reduce the
risk (i.e. give trainings on how to use
equipment safely; OSH-related topics,
issue warning signage, rotation/shifting
work schedule).
5.5 Use engineering controls to reduce the
risk (i.e. use safety guards to machine).
5.6 Use personal protective equipment.
5.7 Safety, Health and Work Environment
Evaluation.
5.8 Periodic and/or special medical
examinations of workers.
6. Safety gears /PPE 6.1 Arm/Hand guard, gloves.
(Personal Protective 6.2 Eye protection (goggles, shield).
Equipment) may 6.3 Hearing protection (ear muffs, ear plugs).
include but are not 6.4 Hair Net/cap/bonnet.
limited to: 6.5 Hard hat.
6.6 Face protection (mask, shield).
6.7 Apron/Gown/coverall/jump suit.
6.8 Anti-static suits.
6.9 High-visibility reflective vest.
48
Variable Range
7. Appropriate risk Appropriate risk controls in order of impact
controls are as follows:
7.1 Eliminate the hazard altogether (i.e., get
rid of the dangerous machine).
7.2 Isolate the hazard from anyone who could
be harmed (i.e., keep the machine in a
closed room and operate it remotely;
barricade an unsafe area off).
7.3 Substitute the hazard with a safer
alternative (i.e. replace the machine with
a safer one).
7.4 Use administrative controls to reduce the
risk (i.e. train workers how to use
equipment safely; train workers about the
risks of harassment; issue signage).
7.5 Use engineering controls to reduce the
risk (i.e., attach guards to the machine to
protect users).
7.6 Use personal protective equipment (i.e.
wear
gloves and goggles when using the
machine)
8. Contingency measures 8.1 Evacuation.
may include but are 8.2 Isolation.
not limited to: 8.3 Decontamination.
8.4 (Calling designed) emergency personnel.
49
Variable Range
9. Emergency procedures 9.1 Fire drill.
may include but are 9.2 Earthquake drill.
not limited to: 9.3 Basic life support/CPR.
9.4 First aid.
9.5 Spillage control.
9.6 Decontamination of chemical and toxic
9.7 Disaster preparedness/management
9.8 Set of fire-extinguisher.
10. Incidents and 10.1 Chemical spills.
emergencies may 10.2 Equipment/vehicle accidents.
include but are not 10.3 Explosion
limited to: 10.4 Fire
10.5 Gas leak.
10.6 Injury to personnel.
10.7 Structural collapse.
10.8 Toxic and/or flammable vapours
emission.
11. OSH-related Records 11.1 Medical/Health records.
may include but are 11.2 Incident/accident reports.
not limited to: 11.3 Sickness notifications/sick leave
application.
11.4 OSH-related trainings obtained
50
competency.
Required Skills
 Skills on preliminary identification of workplace hazards/risks
 Knowledge management.
 Critical thinking skills.
 Observation skills.
 Coordinating skills.
 Communication skills.
 Interpersonal skills.
 Troubleshooting skills.
 Presentation skills.
 Training skills.
Required Knowledge
 General OSH Principles.
 Occupational hazards/risks recognition.
 OSH organizations providing services on OSH evaluation and/or
work environment measurements (WEM).
 National OSH regulations; company OSH policies and protocols.
 Systematic gathering of OSH issues and concerns.
 General OSH principles.
 National OSH regulations.
 Company OSH and recording protocols, procedures and
 Policies/guidelines.
 Training and/or counselling methodologies and strategies.
51
EVIDENCE GUIDE
1. Critical Aspects Assessment requires evidence that the candidate:

of Competency 1.1 Identifies hazards/risks in the workplace and/or
its indicators.
1.2 Requests for evaluation and/or work
environment measurements of OSH
hazards/risk in the workplace.
1.3 Gathers OSH issues and/or concerns raised by
workers.
1.4 Identifies and implements prevention and
control measures, including use of PPE
(personal protective equipment) for specific
hazards.
1.5 Recommends appropriate risk controls based on
result of OSH hazard evaluation and OSH
issues gathered.
1.6 Establish contingency measures, including
emergency procedures in accordance with
organization procedures.
1.7 Provides information to work team about
company OSH program, procedures and
policies/guidelines.
1.8 Participates in the implementation of OSH
procedures and policies/guidelines.
1.9 Trains and advises team members on OSH
standards and procedures.
1.10 Implements procedures for maintaining OSH-
related records.
52
Implications. 2.1 Workplace or assessment location.
2.2 OSH personal records.
2.3 PPE.
2.4 Health records.
3. Methods of Competency may be assessed through:
Assessment. 3.1 Portfolio Assessment.
3.2 Interview.
3.3 Case Study/Situation.
3.4 Observation/Demonstration and oral
questioning.
4. Context of Competency may be assessed on the job, off the job
Assessment. or a combination of these. Off the job assessment
must be undertaken in a closely simulated
workplace environment.
5. Guidance Holistic assessment with other units relevant to the
information for industry sector, workplace and job role is
assessment. recommended.
53
COMMON UNITS OF COMPETENCY
PREPARE AND INTERPRET TECHNICAL DRAWINGS
UNIT CODE: ENG/OS/AUT/CC/1/6
UNIT DESCRIPTION
This unit covers the competencies required to prepare and interpret
technical drawings. It involves competencies to select, use and maintain
drawing equipment and materials. It also involves producing plain
geometry drawings, solid geometry drawings, pictorial and orthographic
drawings of components and application of CAD packages.

outcomes which make the specify the
workplace function. required level of performance for each of
the elements.
in the Range
1. Use and maintain drawing 1.1 Drawing equipment are identified
equipment and materials and gathered according to task
requirements
1.2 Drawing materials are identified and
gathered according to task
requirements
1.3 Drawing equipment are used and
maintained as per manufacturer‟s
instructions
1.4 Drawing materials are used as per
workplace procedures
54
the elements.
in the Range
1.5 Waste materials are disposed in
procedures and environmental
legislations
1.6 Personal Protective Equipment is
used according to occupational safety
and health regulations
2. Produce plain geometry 2.1 Different types of lines used in
drawings drawing and their meanings are
identified according to standard
drawing conventions
2.2 Different types of geometric forms
are constructed according to standard
drawing conventions
2.3 Different types of angles are
constructed according to principles
of trigonometry
2.4 Different types of angles are
measured using appropriate
measuring tools
2.5 Angles are bisected according to
standard drawing conventions
3. Produce solid geometry 3.1 Sketches and drawings of patterns
drawings are interpreted according to standard
conventions
55
the elements.
in the Range
3.2 Patterns are developed in accordance
with standard conventions
4. Produce pictorial and 4.1 Different symbols and abbreviations
orthographic drawings of are identified and their meaning
components interpreted according to standard
drawing conventions
4.2 Isometric sketches and drawings of
components are interpreted and
produced in accordance with the
standard conventions of isometric
drawings
4.3 First and third angle orthographic
sketches and drawings of
components are interpreted and
produced in accordance with the
standard conventions of orthographic
drawings
4.4 Freehand sketching of different types
of geometric forms, tools, equipment,
diagrams and components is
conducted
5. Produce assembly drawings 5.1 Orthographic views are exploded
according to standard conventions of
orthographic drawings.
5.2 Pictorial views are exploded
56
the elements.
in the Range
orthographic drawings.
5.3 Part lists are identified according to
part to be produced
5.4 Sectional views are produced
drawing.
5.5 Produced drawing is hatched
drawings.
6. Apply CAD packages in 6.1 CAD packages are selected
drawing according to task requirements
6.2 CAD packages are applied in
production of engine parts, electrical
and electronic circuits and vehicle
body parts drawings
57
RANGE
Variable Range
1. Drawing equipment may 1.1 Drawing boards
include but not limited to: 1.2 T-square
1.3 Set squares
1.4 Drawing set
1.5 Computers with CAD packages
2. Drawing materials may 2.1 Drawing papers
include but not limited to: 2.2 Pencils
2.3 Erasers
2.4 Masking tapes
2.5 Paper clips
3. Environmental EMCA 1999
legislations may include
but not limited to:
4. Personal Protective 4.1 Dust coats
Equipment may include 4.2 Closed leather shoes
but not limited to: 4.3 Goggles for CAD
5. Geometric forms may 5.1 Circles
include but not limited to: 5.2 Triangles
5.3 Rectangles
5.4 Parallelogram
5.5 Polygons
5.6 Pyramids
5.7 Conic sections
5.8 Prisms
5.9 Loci
6. Standard drawing 6.1 Anatomy of engineering drawing
conventions may include (title block, coordinate grid
but not limited to: system, revision block, notes
and legends)
6.2 Drawing scale (paper size and
58
drawing symbols) international
drawing standards

competency.
Required skills
 Critical thinking
 Drawing
 Interpretation
 Drawing equipment handling
 Analysis and synthesis
 Communication
 Inter personal
Required knowledge
 Drawing equipment and materials
 Freehand sketching
 Lettering
 Geometrical constructions
 Types of drawings
 Types of lines
 Isometric drawing conventions, features, characteristics,
components
 Orthographic drawing conventions, features, characteristics,
components
 Sketches and drawings of simple patterns
59
EVIDENCE GUIDE
the performance criteria, required knowledge and understanding and
range.
1.1 Applied and adhered to safety procedures
1.2 Cared and maintained drawing equipment
1.3 Interpreted circuit, assembly and lay out
diagrams
1.4 Applied appropriate technical standards,
used proper tools and equipment for a given
task
1.5 Produced sketches and drawings
1.6 Applied CAD packages in production of
drawings
2. Resource Resources the same as that of workplace are
Implications advised to be applied.
2.1 Drawing room
2.2 Drawing equipment and materials
2.3 Computers
2.4 CAD packages
Assessment 3.1 Practical tests
3.2 Observation
4. Context of Competency may be assessed individually in the
Assessment actual workplace or a simulated work place
setting.
60
APPLY ENGINEERING MATHEMATICS
UNIT CODE: ENG/AUT/CC/2/6
UNIT DESCRIPTION:
This unit describes the competencies required by a technician in order to
apply algebra apply trigonometry and hyperbolic functions, apply complex
numbers, apply coordinate geometry, carry out binomial expansion, apply
calculus, solve ordinary differential equations, carry out mensuration,
apply power series, apply statistics, apply numerical methods, apply vector
theory and apply matrix.

workplace function. for each of the elements.
in the Range.
1. Apply Algebra 1.1 Calculations involving Indices are
performed as per the concept
1.2 Calculations involving Logarithms
are performed as per the concept
1.3 Scientific calculator is used in
solving mathematical problems in
line with manufacturer‟s manual
1.4 Simultaneous equations are
performed as per the rules
1.5 Quadratic equations are calculated as
per the concept
61
in the Range.
2. Apply Trigonometry 2.1 Calculations are performed using
and hyperbolic trigonometric rules
functions 2.2 Calculations are performed using
hyperbolic functions
3. Apply complex 1.1 Complex numbers are represented

numbers using Argand diagrams
1.2 Operations involving complex
numbers are performed
1.3 Calculations involving complex
numbers are performed using De
Moivre‟s theorem
4. Apply Coordinate 4.1 Polar equations are calculated using
Geometry coordinate geometry
4.2 Graphs of given polar equations are
drawn using the Cartesian plane
4.3 Normal and tangents are determined
using coordinate geometry
5. Carry out Binomial 5.1 Roots of numbers are determined
Expansion using binomial theorem
5.2 Errors of small changes are
determined using binomial theorem
62
in the Range.
6. Apply Calculus 6.1 Derivatives of functions are
determined using Differentiation
6.2 Derivatives of hyperbolic functions
are determined using Differentiation
6.3 Derivatives of inverse trigonometric
functions are determined using
Differentiation
6.4 Rate of change and small change are
determined using Differentiation.
6.5 Calculation involving stationery
points of functions of two variables
are performed using differentiation.
6.6 Integrals of algebraic functions are
determined using integration
6.7 Integrals of trigonometric functions
are determined using integration
6.8 Integrals of logarithmic functions are
determined using integration
6.9 Integrals of hyperbolic and inverse
functions are determined using
integration
7. Solve Ordinary 7.1 First order and second order
differential equations differential equations are solved
using the method of undetermined
coefficients
7.2 First order and second order
63
in the Range.
differential equations are solved from
given boundary conditions
8. Carry out 8.1 Perimeter and areas of figures are
Mensuration obtained
8.2 Volume and of Surface area of solids
are obtained
8.3 Area of irregular figures are obtained
8.4 Areas and volumes are obtained
using Pappus theorem
9. Apply Power Series 9.1 Power series are obtained using
Taylor‟s Theorem
9.2 Power series are obtained using
McLaurin‟s „s theorem
10. Apply Statistics 10.1 Mean, median ,mode and Standard
deviation are obtained from given
data
10.2 Calculations are performed based
on Laws of probability
10.3Calculation involving probability
distributions , mathematical
expectation sampling distributions
are performed
10.4 Sampling distribution methods are
applied in data analysis
10.5 Calculations involving use of
standard normal table, sampling
64
in the Range.
distribution, T-distribution and
estimation are done
10.6 Confidence intervals are determined
11. Apply Numerical 11.1 Roots of polynomials are obtained
methods using iterative numerical methods
11.2 Interpolation and extrapolation are
performed using numerical methods
12. Apply Vector theory 12.1 Vectors and scalar quantities are
obtained in two and three
dimensions
12.2 Operations on vectors are
performed
12.3 Position of vectors is obtained
12.4 Resolution of vectors is done
13. Apply Matrix 13.1Determinant and inverse of 3x3
matrix are obtained
13.2Solutions of simultaneous equations
are obtained
13.3Calculation involving Eigen values
and Eigen vectors are performed
65
RANGE
Variable Range
1. Operations may include but not1.1. Addition
limited to: 1.2. Subtraction
2. Hyperbolic functions may 2.1. Sinh x
include but not limited to: 2.2. Cosh x
2.3. Cosec x
2.4. Coth x
2.5. Tanh x
2.6. Sech x
3. Probability Distributions may 3.1. Binomial
include but not limited to: 3.2. Poisson
3.3. Normal
4. Numerical Methods may include 4.1. Newton Raphson
but not limited to: 4.2. Gregory Newton

competency.
Required Skills
 Applying fundamental operations (addition, subtraction, division,
multiplication)
 Using and applying mathematical formulas
 Logical thinking
 Problem solving
 Applying statistics
66
 Drawing graphs
 Using different measuring tools
Required knowledge
 Fundamental operations (addition, subtraction, division,
multiplication)
 Calculating area and volume
 Types and purpose of measuring instruments
 Units of measurement and abbreviations
 Rounding techniques
 Types of fractions
 Types of tables and graphs
 Presentation of data in tables and graphs
 Vector operations
 Matrix operations
EVIDENCE GUIDE
1. Critical aspects of Assessment requires evidence that the

1.4 Applied Trigonometry and
hyperbolic functions
1.5 Applied complex numbers
1.6 Applied Calculus
1.7 Solved Ordinary differential
equations
1.8 Carried out mensuration
1.9 Applied Power Series
1.10 Applied Vector theory
67
1.11 Applied Matrix
1.12 Applied Numerical methods
2. Resource Implications The following resources should be
provided:
2.1 Access to relevant workplace or
2.2 Measuring equipment
2.3 Materials relevant to the proposed
activity or tasks
3. Methods of Assessment Competency in this unit may be
assessed through:
1.1 Direct Observation
1.2 Demonstration with Oral
Questioning
1.3 Written tests
4. Context of Assessment Competency may be assessed
individually in the actual workplace or
through accredited institution
5. Guidance information for Holistic assessment with other units
assessment relevant to the industry sector,
workplace and job role is recommended.
68
APPLY AUTOMOTIVE ENGINEERING SCIENCE PRINCIPLES
UNIT CODE: ENG/OS/AUT/CC/3/06
UNIT DESCRIPTION
This unit describes the competencies required by a technician in order to
apply a wide range of automotive science principles in their work. It
includes using concepts of science, resolution of forces, determining
effects of various loads on engineering systems, analyse properties of
materials, determine parameters of a fluid system, describe the nature of
friction and apply the gas laws.

These describe the key outcomes These are assessable statements which
which make up workplace specify the required level of
function. performance for each of the elements.
elaborated in the Range.
1. Resolve forces 1.1 Forces are defined as per reference
1.2 Theorems are stated and explained
1.3 Forces are resolved as per
theorems
1.4 Resultant forces are determined as
per the methods.
2. Determine effects of loads in 2.1 Types of forces are identified
automotive systems. 2.2 Equilibrium of forces and plane
framework are calculated
2.3 Point loads are analyzed as per
procedure.
2.4 Principle of moments is stated as
per reference
69
3. Analyse properties of 3.1 Mechanical properties and stress
materials are identified in accordance with
standard
3.2 Mechanical properties of a
materials are tested as per
procedure
3.3 Direct, shear and torsion stresses
are calculated as per formula
3.4 Factors affecting choice of
materials are identified
4. Determine the nature of 4.1 Friction is defined from reference
friction in automotive 4.2 Laws of friction are stated as per
systems reference
4.3 Effects of friction are identified
from experiments
4.4 Forces to overcome friction are
calculated for various situations
4.5 Tools and equipment are
operated
5. Solve problems related to 5.1 Terms are defined according to
motion. reference
5.2 Laws of motion are stated as per
reference
5.3 Parameters of motion are
calculated.
5.4 Motion graphs are drawn for
70
different situations.
5.5 Relationship between linear and
angular motion is established from
formula
5.6 Motion of a vehicle on a curved
and banked track is analysed as
per the laws of motion.
6. Apply simple machines 6.1 Terms related to machines are
concepts defined from reference
6.2 Simple machines are described
from design.
6.3 The law of machine is applied
from formula
6.4 Machines performance indicators
are determined from law
7. Determine the effect of heat 7.1 Terms are defined in accordance

and apply the gas laws with reference
7.2 Effects of heat on matter are
identified from experiments.
7.3 Modes of heat transfer are
identified from observation
7.4 Gas laws are stated from reference
7.5 Quantity of heat and temperature
are measured using instruments
7.6 Problems on heat and gases are
71
calculated from formula
8. Use the concept of density 8.1 Terms are defined from reference
and pressure 8.2 Parameters are measured using
instruments
8.3 Laws and principles are stated in
accordance with reference
8.4 Calculations on density and
pressure are performed from
derived formula
8.5 Concepts of pressure and density
are applied in vehicle systems
RANGE
Variable Range
1. Mechanical systems may include 1.1 Pulleys
but not limited to: 1.2 Levers
1.3 Wedge
1.4 Screws
1.5 Wheel and axle
1.6 Inclined plane
2. Principles may include but not 2.1 Newton‟s laws of motion
limited to: 2.2 Law of conservation of
72
Variable Range
momentum
2.3 Law of conservation of
energy
2.4 Archimedes‟ principle
2.5 Triangle of forces theorem
2.6 Parallelogram of forces
law
2.7 Polygon of forces
theorem
2.8 Principle of moments
2.9 Bow‟s notation
2.10 Gas laws
3. Calculations may include but not 3.1 Mechanical advantage
limited to: 3.2 Velocity ratio
3.3 Efficiency
3.4 Torque
3.5 Power/Energy
3.6 Work
3.7 Quantity of heat
3.8 Velocity and acceleration
3.9 Stress and strain
4. Types of forces may include but 4.1 Friction
not limited to: 4.2 Centrifugal
4.3 Centripetal
4.4 Gravitational
4.5 Inertia
4.6 Shear
5. Properties of materials may 5.1 Elasticity
include but not limited to: 5.2 Tensile strength
5.3 Young modulus
5.4 Brittleness
73
Variable Range
5.5 Compressive strength
5.6 Shear strength
5.7 Plasticity
5.8 Modulus of rigidity
6. Parameters may include but not 6.1 Density
limited to: 6.2 Temperature
6.3 Viscosity
6.4 Pressure
7. Power transmission systems may 7.1 Pulleys
include but not limited to: 7.2 Clutches
7.3 Gears
7.4 Winches
7.5 Chains
7.6 Belts

competency.
Required Skills
 Apply basic automotive engineering formulas
 Use of basic mechanical machines
 Perform various unit conversions of engineering quantities
 Basic mechanical systems design
 simple machine operations
 Logical thinking
 Problem solving
 Drawing graphs
 Using different measuring tools
74
Required knowledge
 Newton‟s laws of motion
 Levers and pulleys
 Gear trains
 Laws of conservation of energy
 Laws of friction
 Types of forces
 Calculation of pressure and density
 Mechanical advantage and efficiency calculations
 Properties of materials
 Gas laws
 SI units of mechanical energy.
 Power transmission systems
 Operation of mechanical machines
 Mechanical calculation of power, energy, work done, torque and safety
factor
 Units of measurement, conversions and abbreviations
EVIDENCE GUIDE
1. Critical aspects of Assessment requires evidence that the

1.1 Identified Mechanical systems
1.2 Identified Principles of automotive
science
1.3 Performed mechanical calculations of a
system
1.4 Identified types of forces on a system
75
1.5 Calculated resultant forces on plane
framework
1.6 Identified application of forces on
automotive systems
1.7 Tested mechanical properties of a
materials
1.8 Identified tools and equipment for
measuring system parameters
1.9 Recorded and interpreted measured
parameters.
1.10 Operated Power transmission systems
2. Resource The following resources should be
Implications provided:
2.1 Access to relevant workplace or
2.2 Measuring tools and equipment
2.3 Sample materials to be tested
3. Methods of Competency in this unit may be assessed
Assessment through:
1.1 Direct Observation
1.2 Demonstration with Oral Questioning
1.3 Case studies
1.4 Written tests
4. Context of Competency may be assessed individually
Assessment in the actual workplace or
through accredited institution
5. Guidance Holistic assessment with other units
information for relevant to the industry sector, workplace
assessment and job role is recommended.
76
APPLY WORKSHOP TECHNOLOGY PRINCIPLES
UNIT CODE: ENG/OS/AUT/CC/4 /06
UNIT DESCRIPTION
This unit describes the competencies required by an automotive technician
in order to apply a wide range of workshop technology skills in their work.
It involves use of different methods to produce work pieces using basic
tools while observing occupational safety and health legislations,
regulations and safe working practices, interpret working drawings, select
appropriate techniques for a given task to achieve specified results as well
as perform housekeeping.

workplace function for each of the elements.
in the Range
1. Use technical drawing to 1.1 Technical drawings and geometric

plan work operations symbols are read and interpreted as
per drawing standards.
1.2 Operation Plan is produced as per
the technical drawings.
1.3 Technical drawings are produced as
per drawing Standards.
2. Choose appropriate tools 2.1 Working tools, equipment and
and materials materials are selected for the task.
2.2 The work areas are tidied up as per
organization policy.
77
in the Range
3. Measure and mark out 3.1 Measuring tools suitable for the work
dimensions on are selected
workpieces 3.2 Measuring tools are inspected and
calibrated if required
3.3 Dimensions are marked on the
workpiece as per the working
drawing.
4. Use hand tools to cut and 4.1 Hand tools are selected based on
file parts operation plan
4.2 Workpiece is cut to specification
4.3 Workpiece is filed to specification
4.4 Part are produced to specifications
5. Use drills to make holes 5.1 Hole centers are marked and
center
punched as per operation plan.
5.2 Drill bits are selected and
mounted
5.3 Workpiece is mounted and
clamped
5.4 Hole is drilled to specification
5.5 Holes inspected to specification
6. Thread using taps and dies 6.1 Taps and dies selected based on
operation plan.
6.2 Taps and dies are set up on the
work piece
6.3 Threads are cut to specification
78
in the Range
7. Produce components using 7.1 Workpieces are turned to

a lathe machine specification
8. Assemble metal parts and 8.1 Parts joined, fitted and assembled
sub-assemblies 8.2 Final assembly inspected as per
specification
9. Polish finished work 9.1 Polishing material are selected
9.2 Finished work is cleaned
9.3 Finished work is polished to
specification
10. Perform housekeeping 10.1 Waste is segregated and disposed
as per disposal guidelines.
10.2 Housekeeping is carried out as
per workplace requirement
11. Inspect finished work for 11.1 Inspection tools and methods
accuracy and quality selected as per operation plan
11.2 Finished work is inspected as per
specification
11.3 Adjustments are made based on
inspections results
12. Maintenance of tools and 12.1 Machines and tools are inspected
equipment 12.2 Machines and tools are lubricated
12.3 Tools are ground to specification
12.4 Faults on machines and tools are
identified and reported
12.5 Store tools and equipment
79
RANGE
VARIABLE RANGE
1. Measuring tools may 1.1 Steel rule

include but is not limited 1.2 Verniercalliper
to: 1.3 Micrometre screw gauge
1.4 Vernier height gauge
1.5 Combination set
1.6 Bevels
2. Drawing Standards tools 2.1 ISO
may include but is not 2.2 BS
limited to: 2.3 ANSI
3. Operation Plan tools may 3.1 Sequence of operations

include but is not limited 3.2 Measuring tools
to: 3.3 Hand tools
3.4 Cutting tools
3.5 Inspection tools
4. Marking out tools tools 4.1 Scribers
may include but is not 4.2 Dividers
limited to: 4.3 Dot punch
4.4 Centre punch
4.5 Engineers square
4.6 Straight edge
4.7 Surface plate
5. Work holding devices 5.1 Bench vice
tools may include but is 5.2 V-Block
not limited to: 5.3 Angle plate
5.4 G-clamp
80
VARIABLE RANGE
5.5 Jigs and fixtures
5.6 Hand vice
6. Hand tools may include 6.1 Files
but is not limited to: 6.2 Saws
6.3 Hammers
6.4 Chisels
6.5 Taps and dies
7. Machine tools may 7.1 Drilling machines
include but is not limited 7.2 Lathe machine
to: 7.3 Grinding machine
8. Threads tools may 8.1 Internal and external threads
include but is not limited 8.2 V-profile threads
to:
9. Polishing tools may 9.1 Emery cloth
include but is not limited 9.2 Polishing and burnishing machine
to: 9.3 Filing
10. Hole drilled tools may 10.1 Location
include but is not limited 10.2 Counter sinking
to: 10.3 Counter boring
10.4 Reaming
10.5 Boring
11. Joining tools may 11.1 Riveting
include but is not limited 11.2 Fastening
to: 11.3 Soldering
11.4 Brazing
11.5 Welding
12. Specifications tools may 12.1 Dimensions
include but is not limited 12.2 Tolerances
to: 12.3 Geometry
12.4 Surface finish
81
VARIABLE RANGE
12.5 Functionality

competency.
Required Skills
 Technical drawing
 Using measuring and inspection tools
 Using hand tools
 Using portable and bench drilling machines
 Soldering and brazing
 Riveting and fastening
 Basic use of the lathe machine
 Using grinding machine
Required Knowledge
The individual needs to demonstrate knowledge and understanding of:
 Occupational Health and Safety Act of Kenya laws 2007 with

focus on personal safety, machine safety and workplace
 National Environment Management Authority Act, Kenya 2004
 OSH act
 Equipment manuals
 Basic technical drawing complyingto ISO, ANSI & BS
standards
 ISO 1101 Geometrical tolerance and where to use the norm
 Work Planning and documentation
 Measuring tools
 Hand tools
82
 Bench work
 Portable and bench drilling machines
 Lathe machine
 Grinding machine
 Inspection and quality control
 Preventive maintenance of machine tools
 Metal cutting technology
 Materials and metallurgy
 WIBA act (2007)
 Report writing
EVIDENCE GUIDE
1. Critical Aspects of Assessment requires evidence that the learner:
Competency 1.1 Observed rules and procedures in the
workshop
1.2 Interpreted technical drawing
1.3 Produced operation plan
1.4 Produced holes on a workpiece
1.5 Threaded using taps and dies
1.6 Assembled metal parts
1.7 Polished finished work
1.8 Maintained tools and equipment
1.9 Did housekeeping before, during and after
operations
2. Resource 1.1 Hand measuring tools
Implications 1.2 Hand marking tools
1.3 Hand tools
1.4 Inspection tools and equipment
1.5 Hand drilling machine
83
1.6 Bench Drilling machine
1.7 Lathe machine
1.8 Grinding machine
1.9 Work benches
Assessment 1.1 Observing the behaviour of the learner
1.2 Oral presentations
1.3 Inspection of written operation procedures
1.4 Inspection of finished product
1.5 Observing housekeeping of the work area
and/or machine tool
Assessment in the actual workplace or through
accredited institution

84
CORE UNITS OF COMPETENCY
PERFORM VEHICLE BASIC MAINTENANCE
UNIT CODE: ENG/OS/AUT/CR/1/6
Unit description
This unit specifies the competencies required to perform vehicle basic
maintenance. It involves assessing vehicle mechanical and operational
condition, carrying out diagnosis tests, replacing service parts, replenishing
fluids and lubrications, conducting tests and complete the procedure.

which make the workplace specify the
function. required level of performance for each
of the elements.
1. Assess vehicle mechanical 1.1 Assessment is undertaken in
and operational condition accordance with manufacturers‟
routine and periodic maintenance
schedule
1.2 Defects are identified using
prescribed assessment methods as
per service manual
1.3 Mechanical and operational
assessment report is prepared as
per organizations approved format
2. Carry out diagnostic tests 2.1 Service technical information is
sourced as per service manual
85
of the elements.
2.2. Condition and performance of the
vehicle system is assessed using
diagnostic equipment and tools as
prescribed by the manufactures‟
specifications
2.3 Diagnostic assessment report is
prepared and provided as per the
organization policy
3. Service vehicle 3.1 Vehicle lubrication system is
lubrication system diagnosed according
to manufacturer‟ manuals
3.2 Engine transmission and hydraulic
filters are
replaced according to assessment
results
3.3 Vehicle components are greased
according to
manufacturer‟s specifications
3.4 Lubrication system pressure is
tested according to
workshop procedures
4. Replenish fluids 4.1 Lubricants for engines and
and lubricants transmissions are
obtained using vehicle
manufacturers‟ specifications
86
of the elements.
4.2 Grades of fluids for brakes and
clutch operation, power assisted
steering, cooling system,
windscreen washers and diesel
exhaust emission control are
identified and obtained as per
manufactures‟ technical
information
4.3 Protective measures on lubricants
and fluids are
applied as per the workplace policy
and OSHA 2007.
4.4 Lubricants and fluids are
replenished as prescribed by
vehicle manufacturers‟
specifications.
4.5 Waste oil and fluids are disposed in
compliance with
workplace policy and OSHA 2007.
5. Replace/service 5.1Tools and equipment for use are
vehicle service parts selected, obtained and assembled
based on service manual
5.2Vehicle service parts are identified,
verified, replaced and adjusted as
per manufacturer‟s part numbers.
87
of the elements.
5.3Teston the vehicle is carried out to
ascertain replaced/serviced parts
perform according to the service
manual
5.4 Worn out/damage parts are
disposed as per the workplace
policy and OSHA 2007
5.5Vehicle replacement/servicing
records are prepared and kept
according to the workplace
requirements
5.6Maintenance activities are
completed within an agreed time
frame as per organization policy
6. Conduct road tests 6.1 Visual inspection of the vehicle and
its system is carried out as per
manufacturers specifications
6.2 Vehicle is road-tested in
compliance with company
standards, traffic rules and
manufacturers‟ standards
7. Carry out adjustments to 7.1 Using of manufacturers technical
vehicle components and information to identify operating
systems. specifications and tolerances
7.2 Identifying components and
88
of the elements.
systems that are to be checked and
adjusted
8. Service Vehicle Wheels and 8.1 Identify and repair tyre
Tyres punctures according to vehicles
fault
8.2 Perform wheel balancing
according to standard operating
procedures
8.3 Perform tyre fitting on the
rim according to SOP
8.4 Straighten bent wheel rims
according to SOP
8.5 Replace tyre pressure nozzles
according to SOP
8.6 Maintain tyre pressure according to
manufacturer‟s specifications.
9. Finalize service and repair 9.1 Vehicle interior and exterior is
procedures. cleaned and made presentable in
compliance with company policy
9.2 Vehicle service and repair report is
prepared and shared as per the
organizations requirement
9.3 Service and repair records are
maintained as per organization
policy.
89
RANGE
affect performance.
Variable Range
1. Technical information may 1.1 Vehicle technical data;
include but is not limited 1.2 Manufacturers‟ online information;
to: 1.3 Schedules of inspection;
1.4 Legal regulations
1.5 On-board diagnostics (OBD)
displays.
2. Assessment methods may 2.1 Aural (noise);
include but is not limited 2.2 Visual
to: 2.3 Vibration
2.4 Digital diagnostic equipment
2.5 Functional
2.6 Measurement
3. Periodic maintenance may 3.1 brake pads/linings
include but is not limited to: 3.2 fluid leaks
3.3 noise and vibration
3.4 air-conditioning
3.5 gas leaks
3.6 Tyre wear
3.7 fan belt
4. Vehicle systems may include 4.1 Engine management (fuel,
but is not limited to: ignition, emission control)
4.2 Battery, charging and starter
4.3 Engine cooling
4.4 Steering and suspension
4.5 Air conditioning;
90
Variable Range
4.6 Lighting
5. Adjustments may include 5.1 Valve clearances
but is not limited to: 5.2 Spark plug gaps
5.3 Exhaust emission settings
5.4 Wheel, steering and suspension
alignment
5.5 Headlight alignment;
5.6 Drive belt tension;
5.7 Engine idling speed;
5.8 Lubricant and fluid levels;
5.9 Fuel pressure;
5.10 Brake clearances;
5.11 Tyre pressure.
5.12 Wheel balancing
5.13 Fluid level
6. Assessments may include 6.1 Damage;
but is not limited to: 6.2 Fluid leaks;
6.3 Air conditioning gas leaks;
6.4 Wear and tear;
6.5 Security of parts and components;
6.6 Condition and serviceability;
6.7 Necessity for adjustment.
7. Vehicle service parts may 7.1 Oil, fuel, air and diesel exhaust
include but is not limited to: filters;
7.2 Wiper blades;
7.3 Spark plugs;
7.4 Brake pads/linings;
7.5 Drive belts;
7.6 Seals and gaskets.
7.7 Tyre fitting and puncture repair
7.8 Lining/pad
91
Variable Range
7.9 Fan belts
8. Approved format may 8.1 Manufacturers‟ maintenance
include but is not limited to: schedules;
8.2 Company‟s maintenance
schedules.
9. Agreed time frame may 9.1 Manufacturers‟ recommended
include but is not limited to: work times;
9.2 Job times set by the company;
9.3 Job time agreed with a specific
customer.
10. High energy electrical 10.1 High tension ignition circuit;
components may include 10.2 Xenon headlamps.
but is not limited to:
11 Lubricants and fluids may 11.1 Engine oil
include but is not limited to: 11.2 Gear box oil
11.3 Automatic transmission oil
(ATF)
11.4 Brake fluids
11.5 Coolants
REQUIRED KNOWLEDGE
 Organizational and legislative requirements
 Manufacturer's warranty requirements relating to routine
maintenance activities for vehicle systems and components
 Methods of assessing vehicle conditions
 Report writing
 Technical information
 Customer relation
 Diagnostic tools and equipment
 Rectification system defects
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 Vehicle fluids and lubricants
 Vehicle systems and components
 Vehicle inspection
 Legal requirements relating to the vehicle maintenance activities for
vehicle systems and components
 Kenyan legislation and workplace procedures relevant to:
o Health and safety
o The environment (including waste disposal)
o Appropriate personal and vehicle protection
 Workplace procedures for:
 Recording vehicle maintenance work and any variations from the
o Original vehicle specification
o The referral of problems
 Reporting delays to the completion of work
 documenting vehicle maintenance information
 work timeframe
 Sharing of information at workplace
 Relationship between time and costs
 Reporting anticipated delays to relevant person(s) promptly
 Technical information
o Finding and sources
o Importance of correctness in sourcing
o Use
o interpreting
 On-board diagnostic displays
 Purpose of and how to use identification codes
 Operation of vehicle systems
 Engines, cooling systems, air supply and exhaust systems, fuel
systems and ignition systems operate for different vehicles
 How clutch assemblies, clutch operating systems, manual gear
boxes, automatic gear boxes, drivelines and hubs and final drive
assemblies operate for different vehicles
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 Suspension systems, steering systems, braking systems, wheels and
tyres for motor vehicle operate
 The purpose, operating principles and location of vehicle batteries,
charging systems, starting systems, lighting systems and ancillary
equipment for the different type of vehicle
 The operating specifications and tolerances for the different type(s)
of vehicles
 The hazards associated with high energy electrical components
 Routine maintenance requirements
 How to conduct scheduled, routine light vehicle maintenance
activities using prescribed examination methods and assessments
against vehicle specifications to identify damage, corrosion,
inadequate fluid levels, leaks, wear, security problems and general
condition and serviceability
 How to check and adjust clearances, gaps, settings, alignment,
pressures, tension, speeds and levels relevant to the engine area,
transmission area, chassis area, electrical area and body (including
to valves, ignition, fuel and emissions, brakes, transmission, lights,
headlight alignment, tyres and tyre rotation, steering and body
fittings).
 How to replenish and replace routine service components and
materials, including filters, drive belts, spark plugs, wiper blades,
brake linings and pads, lubricants and fluids
 How to recognise and report cosmetic damage to vehicle
components and units that are outside the scope of normal routine
service
 How to identify codes and grades of lubricants, brake/clutch fluids
and coolants
 How to work safely avoiding damage to the vehicle and its systems
 The consequence of using incorrect lubricants, fluids and
components
94
REQUIRED SKILLS
 Communications (verbal and written);
 Trouble shooting
 Proficient in ICT;
 Time management;
 Problem solving;
 Decision making;
 Multitasking;
 First aid;
 Report
 Driving.
 Planning
 Writing
EVIDENCE GUIDE
This provides advice on assessment and must be in conjunction with the
performance criteria, required skills and knowledge and range.
1.1 Used manufacturers‟ technical information
and prescribed procedures in vehicle
maintenance activities
1.2 Established and recorded accurate diagnosis of
vehicle systems
1.3 Serviced vehicle components as per the
service manual and customer‟s specification
1.4 Replenished fluids and carried out adjustments
and replacement of serviceable part
1.5 Recorded work that was carried out, including
the assessment of vehicle condition and its
systems
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1.6 Conducted road test and handed the vehicle to
the customer in a clean condition
1.7 Prepared maintenance records
2. Resource The following resources must be provided:
Implications. 2.1 A workshop that is fully equipped for
maintaining motor vehicles, including a
vehicle lift, specialist tools and diagnostic
equipment appropriate for the different makes
of vehicles that are being maintained;
2.2 Access to manufacturers‟ technical
information;
2.3 Consumables for maintaining vehicle,
including lubricants, fluids and replacement
parts;
2.4 Facilities for the disposal of waste oil and
replaced serviceable parts;
2.5 Customer database and systems for recording
maintenance records;
2.6 Personal protection equipment and suitable
coverings to protect vehicles.
Assessment. 3.1 Observation with the use of checklists;
3.2 Verbal questioning during maintenance
activities to test underpinning knowledge;
3.3 Short-answer tests to assess understanding of
vehicle systems and the importance of using
correct lubricants and fluids.
4. Context of 4.1 Competency may be assessed
Assessment. individually in an actual workplace or
in work-simulated conditions within
accredited institutions.
5. Guidance 4.2 This unit may be assessed on an integrated
96
information for basis with others within this occupational
assessment. sector.
97
SERVICE AND REPAIR VEHICLE ENGINE COMPONENTS
Unit description:
This unit specifies competencies required to service and repair vehicle
engine components. It involves troubleshooting and servicing vehicle
engine components, performing vehicle engine overhaul, servicing vehicle
engine cooling system, servicing vehicle engine exhaust system and
lubricating vehicle engine system

workplace function. required level of performance for each of the
elements.
Bold and italicized terms are elaborated in
the Range
1. Troubleshoot vehicle 1.1 Personal protective equipment (PPE)
engine components are used as per OSHA 2007
condition 1.2 Health and safety regulations are
observed as per OSH Act 2007
1.3 Engine is removed according to
manufacturer‟s specification
1.4 Engine parts are dismantled according
to manufacturer‟s specification
1.5 Engine parts are inspected and checked
as per workplace procedures
1.6 Engine defective parts are replaced
according to manufacturer‟s
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elements.
the Range
specification
1.7 Engine parts are serviced according to
1.8 Vehicle engine parts are reassembled
specification
1.9 Engine is fit back into the vehicle
specification
1.10 Re-installation checks are performed
specification
2. Perform vehicle 2.1 Engine oil seals are replaced according

engine overhaul to manufacturer‟s specification
2.2 Engine oil rings/ piston gudgeon pin are
replaced according to manufacturer‟s
specification
2.3 Timing belts/chains are replaced
specification
2.4 Engine bearings are replaced according
2.5 Engine pulleys are replaced according
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elements.
the Range
2.6 Engine V-belts are replaced according
2.7 Engine gaskets are replaced according
2.8 Engine blocks are serviced according to
2.9 Water/oil pump is replaced according to
2.10 Tappet clearance is adjusted according
2.11 Engine camshaft is replaced according
2.12 Valve seats are grinded according to
2.13 Valve guides are replaced according to
2.14 Oil sump/strainer/PCV is replaced
specification
2.15 Engine mountings are replaced
specification
2.16 Engine tune up is performed according
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elements.
the Range
3. Service vehicle engine 3.1 3.1 Radiator cap is checked and tested
cooling system according to manufacturer‟s
specification
3.2 Cooling radiator is checked and tested
specification
3.3 Cooling system hoses are checked and
tested according to manufacturer‟s
specification
3.4 Thermostat operations are checked and
specification
3.5 Thermistor switches/ sensors are
checked and tested according to
3.6 Water pump is checked and tested
specification
3.7 Cooling fan operation is checked and
specification
3.8 Cooling system is pressure tested
specification
3.9 Cooling system is bled according to
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elements.
the Range
3.10 Vehicle engine coolant is “read”
specification
3.11 Coolant is replenished/ drained and
specification
4. Service vehicle
4.1 Leakage is checked according to
engine exhaust system workplace procedures
4.2 Blockage is checked according to
4.3 Catalytic converter/ particulate filters is
checked and tested according to
4.4 Exhaust system leaks are repaired
specification
4.5 Exhaust system is installed and
mounted according to manufacturer‟s
specification
4.6 Oxygen sensor is checked and tested
specification
4.7 Draining and replacing engine oil

102
elements.
the Range
4.8 Replacing engine transmission and
hydraulic filters
4.9 Greasing light vehicle components
4.10 Greasing heavy commercial vehicle
components
4.11 Greasing Heavy machinery
4.12 Reading Lubricants
5. lubricate vehicle engine 5.1 engine oil is drained and replaced

system according to manufacturer‟s specification
5.2 engine transmission and hydraulic filters
are replaced according to manufacturer‟s
specification
5.3 light vehicle components are greased
according to manufacturer‟s specification
5.4 heavy commercial vehicle components
are greased according to manufacturer‟s
specification
5.5 Heavy machinery are greased according
5.6 Lubricants are “read” according to
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RANGE
Variable Range
1. Re-installation checks may 1.1 bleeding
include but is not limited to: 1.2 engine ignition timing
1.3 initialization
2.Engine components may 2.1 Oil seals and oil filters
include but is not limited to: 2.2 Piston and piston rings
2.3 Top covers
2.4 Valves, push rods and valve
lifters
2.5 Camshaft
2.6 Crankshaft
2.7 Drive pulleys
2.8 Oil sump and oil pump
2.9 Timing gears
2.10 Cylinder head
2.11 Cylinder block
3.Engine pulleys may include 3.1 water pump
but is not limited to: 3.2 camshaft
4. Engine V-belts may include 4.1 fan
but is not limited to: 4.2 power steering
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REQUIRED KNOWLEDGE AND SKILLS
 Legislative and organizational requirements and procedures
o Health and safety
o Environment
o Personal and vehicle protective equipment
o Waste disposal
 Legal requirements relating to the vehicles warranty and insurance
policies
o Recording the fault, the location and fault correction
activities
o Reporting the results of tests
o The referral of problems
o Reporting anticipated delays
 Assessment and rectification procedures
 Obtaining the correct information for rectification
 Documenting assessment and rectification information
 Working to agreed time frame and keeping others informed of
progress
 The relationship between time, costs and profitability
 Reporting anticipated delays
 How to find, interpret and use technical information for engine
service activities
 Importance of using the correct technical information
 The purpose of and how to use identification codes.
105
Required Skills
 Communications (verbal and written)
 Proficient in ICT
 Time management
 Problem solving
 Decision making
 Planning
 Multitasking
 First aid
 Report writing
 Driving
EVIDENCE GUIDE
1. Critical Aspects of Assessment requires evidence that the candidate:

competency. 1.1 Used Personal protective equipment (PPE)
1.2 Observed Health and safety regulations
1.3 Removed engine
1.4 Dismantled engine parts and inspected
them
1.5 Replaced defective engine parts
1.6 Serviced engine parts
1.7 Reassembled vehicle engine parts
1.8 Fit back engine into the vehicle
1.9 Performed vehicle engine overhaul
1.10 Serviced vehicle engine cooling system
1.11 Serviced vehicle engine exhaust system
1.12 Lubricated vehicle engine system
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implications. 2.1 A workshop that is fully equipped for the
service and repair of vehicle engines
2.2 Instruments and equipment for measuring
and assessing the condition of engine
components
information
scrap parts
service records
2.7 Personal protection equipment
2.8 Access to computers
assessment. 3.1 Observation with the use of checklists
3.2 Verbal questioning during service and repair
activities to test underpinning knowledge
3.3 Short-answer tests to assess understanding of
engine operations, measuring, assessing
component condition and fault rectification.
Assessment. in an actual workplace or in work-
simulated conditions within accredited
institutions.
5. Guidance
This unit may be assessed on an integrated basis
information for
with others within this occupational sector.
assessment.
107
SERVICE VEHICLE FUEL SYSTEM
Unit description:
This unit specifies competencies required to service vehicle fuel system. It
involves, servicing fuel components, replacing petrol fuel and diesel
injector pumps, pipes, rail and nozzles, performing injector pump timing
and testing fuel injector and injection pressure and voltage.

which make the workplace which specify the required level of
1. Service fuel components e.g. 1.1 Identify the component to be
injectors, tank serviced according to
vehicle‟s performance.
1.2 Tools and equipment are used
manual.
1.3 Remove faulty component
manual.
1.4 Service the faulty component
manual.
2. Replace petrol fuel pump 2.1 Petrol fuel pump location is
identified as per manufacturers
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manual
2.2 Petrol fuel pump is removed and
replaced as per manufacturers
manual
2.3 Tools and Equipment are used to
remove and refit petrol fuel
components as per
manufacturers‟ manual
2.4 Faulty fuel pump is stored as per
company policy
2.5 Fuel system operation test is
conducted as per manufacturers
manual
3. Replace diesel injector pump, 3.1 Diesel injector pump, rail, pipes
rail, pipes and nozzles and nozzles location is identified
as per manufacturers manual.
3.2 Pump, rail, pipes and nozzles are
removed as per manufacturer’s
procedure.
3.3 New pump, rail, pipes and
nozzles are fitted as per
manufacturers manual.
3.4 Air bubbles from the fuel system
are removed by bleeding the
system in accordance with the
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3.5 Diesel system operation test is
conducted as per manufacturer‟s
manual
4. Perform injector pump timing 4.1 Fan belt and timing cover are
removed in accordance with the
workshop manual
4.2 Timing marks are identified in
accordance with manufacturers‟
manual
4.3 Timing marks are aligned and
timing belt fitted as per
manufacturers manual
4.4 Timing belt tensioner is adjusted
and timing marks reconfirmed as
per manufacturers manual
4.5 Timing cover and fan belt are
fitted back as per manufacturers
manual
4.6 Diesel system operation test is
performed as per manufacturers
manual
5. Test fuel injectors for 4.7 Identify the gauges for testing
injection pressure and voltage according manufacturer‟s
specification.
4.8 Tools and equipment are
110
manufacturer‟s manual.
4.9 Connect the gauges according to
manufacturer‟s manual
4.10 Take the measurements according
to manufacturer‟s specification.
4.11 Record and file results according
to standard operating procedures
(SOP)
RANGE
Variable Range
1. Tools and equipment may 1.1 Specialist tools relevant to specific
include but is not limited vehicle makes and models;
to: 1.2 General workshop equipment;
1.3 Electrical multi-meter
1.4 Fuel system pressure gauge
1.5 Faulty code diagoniser
1.6 Prepared and shared vehicle fuel
system service report
2. Components may include 2.1 Fuel pump
but is not limited to: 2.2 Fuel filter
2.3 Fuel tank
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Variable Range
2.4 Fuel high pressure pump
2.5 Fuel pipes
2.6 Fuel feed pump
2.7 Injectors
2.8 Fuel level gauge
2.9 Fuel sensors
3. Manufacturer‟s procedure 3.1 Vehicle technical data
may include but is not 3.2 Manufacturers‟ tolerances and
limited to: specification data.
3.3 Manufacturers‟ specifications
3.4 Approved company practices
4. Gauges may include but is 4.1 Pressure gauge
not limited to: 42 Multimeter gauge
5. Measurements may include 5.1 Injection pressure
but is not limited to: 5.2 Injection voltage
6. standard operating 6.1 Company policy
procedures (SOP) may 6.2 Filling system
include but is not limited 6.3 Record management procedures
to: 6.4 Client satisfaction procedures.
REQUIRED KNOWLEDGE AND SKILLS

 Handling fuel in line with health and safety precautions
 Interpretation of symbols on the manufacturers manual
 Fuel system
 Legislative and organisational requirements and procedures
 health and safety;
 the environment (including waste disposal
 Appropriate personal and vehicle protective equipment.
112
 Legal requirements relating to the vehicle, its construction and fuel
and exhaust emission control. Workplace procedures for:
o Recording fault location and correction activities;
o Reporting the results of tests;
o The referral of problems;
o Reporting delays to the completion of work.
The importance of working to recognized assessment and rectification
 Procedures and obtaining the correct information for rectification.
 The importance of documenting assessment and rectification
information.
 The importance of working to agreed timescales and keeping others
informed of progress
 The importance of reporting anticipated delays to relevant person(s)
promptly.
Required Skills
 Time management
 Interpretation
 Problem solving
 Planning;
 Multitasking;
 First aid;
 Report writing;
 Driving
113
EVIDENCE GUIDE
This provides advice on assessment and is dealt in conjunction with the
1.1 Worked in a safe and clean environment
using personal protection and appropriate
tools and equipment;
1.2 Observed regulations concerned with health
and safety and the disposal of waste;
1.3 Used technical information to service
vehicle fuel system in accordance with
manufacturers‟ specifications;
1.4 Inspected and replaced fuel system
components;
1.5 Tested fuel system for satisfactory operation
as per the manufacturers specifications.
implications. 2.1 Workshop that is fully equipped for the
service of vehicle fuel system
2.2 Specialist tools relevant to specific vehicle
makes and models;
2.4 Electrical Multimeter
information;
2.8 Facilities for the disposal of waste fuel and
scrap parts;
2.9 Customer database and systems for service
records;
2.11 Personal protection equipment.
3. Methods Competency may be assessed through:
of assessment. 3.1 Observation with the use of checklists
114
3.2 Verbal questioning during practical
activities
3.3 Short-answer tests
4. Context of Competency may be assessed individually in an
assessment. actual workplace or in work-simulated
conditions within accredited institutions.
5. Guidance
information
for assessment.
115
SERVICE VEHICLE TRANSMISSION SYSTEMS
UNIT DESCRIPTION:
This unit specifies competencies required to service vehicle transmission
system. It involves preparing to service vehicle transmission systems,
removing, assessing, repairing/replacing and testing the vehicle transmission
system.
outcomes which make the specify the required level of performance for
workplace function. each of the elements.
the Range
1. Organize to service 1.1 Work area is cleaned and safety measures
vehicle transmission undertaken before use as per workshop
system regulations/ OSHA
1.2 Vehicle is parked on a workshop hoist as
per workshop regulations
1.3 Tools and equipment and materials are
availed as per manufacturers
recommendation
1.4 Identify relevant workforce according to
workshop procedures.
2. Troubleshoot vehicle 2.1 Visual inspection of the vehicle is done
transmission system according to workshop procedures.
2.2 Technical inspection is done while engine
is running according to manufacturer‟s
specifications.
2.3 Vehicle is inspected underneath
116
the Range
according to workshop setup.
2.4 Faulty components are established
according to inspection done.
3. Overhaul gear box unit 3.1 Drain gearbox oil according to workshop
(Manual) procedures.
3.2 Remove faulty gearbox from vehicle
according to manufacturer‟s manual.
3.3 Clean external housing of the gearbox
according to workshop procedures.
3.4 Dismantle faulty gearbox according to
3.5 Clean internal manual gearbox
components according to workshop
procedures.
3.6 Service and replace worn out gearbox
components according to manufacturer‟s
specifications.
3.7 Assemble serviced/new components of
the gearbox according to manufacturer‟s
manual.
3.8 Fit new gearbox mounting according to
3.9 Refit serviced gearbox to the vehicle
3.10 Refill gearbox oil to the
Recommended level according to
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the Range
3.11 Test serviced gearbox according to
4. Overhaul gearbox 4.1 Drain automatic transmission fluid (ATF)
(semi/automatic) according to workshop procedures.
4.2 Remove faulty gearbox from the vehicle
4.3 Clean external housing of the gearbox
according to workshop procedures.
4.4 Dismantle faulty gearbox according to
4.5 Clean internal semi/automatic gearbox
components according to workshop
procedures.
4.6 Service and replace worn out gearbox
components according to manufacturer‟s
specifications.
4.7 Assemble serviced/new components of
the gearbox according to manufacturer‟s
manual.
4.8 Fit new gearbox mountings according to
4.9 Refit serviced gearbox to the vehicle
4.10 Refill ATF to the recommended level
118
the Range
specification.
4.11 Test serviced gearbox according to
5. Carry out 5.1 Identify tools and equipment according
hydraulic/tiptronic to manufacturer‟s specifications.
system tests and 5.2 Perform stall test according to
measurements manufacturer‟s manual
5.3 Perform pressure test according to
5.4 Perform shift test according to
5.5 Perform tiptronic diagnosis test using
fault diagnostic gadget according to
5.6 Record and file results according to
standards operation procedures.
RANGE
Variable Range
1. Components may include 1.1 Bearings
but is not limited to: 1.2 Gears
119
Variable Range
1.3 Synchromesh unit
1.4 Gearbox shafts and thrust plates
1.5 Gear selectors, sensors and
linkages
1.6 Constant velocity and universal
joints
1.7 Clutch assemblies release
bearings
1.8 Automatic gearbox pump and oil
strainer
1.9 Transmission unit mounting
2.0 Flywheel
2.1 Transmission drive shaft/half
shaft
2.2 Propeller shaft/center rubber
2. Manual gearbox 2.1 Input shaft
components may include 2.2 Lay shaft
but is not limited to: 2.3 Output shaft
2.4 Speed gearwheels
2.5 Synchronizer unit
2.6 Selector shafts/forks
3. Semi/automatic gearbox 3.1 Fluid flywheel
components may include 3.2 Torque convertor
but is not limited to: 3.3 Shift valve
3.4 Brake bands
3.5 Front clutch
3.6 Rear clutch
3.7 Sun wheel gears
3.8 Planetary gears
3.9 Carrier gear
4.0 Output shaft
120
REQUIRED KNOWLEDGE AND SKILL
Required knowledge
 Operation of transmission systems
 Measuring, assessing the condition of components
 Fault rectification
o health and safety
o the environment (including waste disposal
o personal and vehicle protective equipment
 Legal requirements relating to the vehicle and its construction
o recording fault location and correction activities;
o reporting the results of tests;
o the referral of problems;
o reporting delays to the completion of work
 Recognized assessment and rectification
 Procedures and obtaining the correct information for rectification
 Documenting assessment and rectification information
 Working within given time frame and sharing information
 How to find, interpret and use sources of technical information for
transmission of servicing activities
 Reporting anticipated delays to relevant person(s)
 Purpose of, and how to use identification codes
 How to prepare, inspect, test and use all the removal and
replacement equipment required
 Operation of transmission systems
 Gaskets, sealants, seals, fittings and fasteners
 Test and evaluate the performance of replacement transmission
system units and components
121
 The relationship between testing methods and the transmission
system units and components replaced – the use of appropriate test
methods
 When replacement units and components must meet the original
equipment specification (OES) for warranty or other requirements
 How to work safely avoiding damage to other vehicle systems,
units and components and contact with leakage and hazardous
substances
substances
Required Skills
 Multitasking;
 First aid;
 Planning;
 Report writing;
o Driving
EVIDENCE GUIDE
tools and equipment;
122
and safety and the disposal of waste;
1.3 Used technical information to remove and
dismantle transmission units and assess
components against manufacturers‟
specifications
1.4 Prepared recommendations for the repair and
restoration of components
1.5 Restored, reassembled and replaced
transmission units to accord with
1.6 Prepared vehicle transmission system
servicing report.
1.7 Completed vehicle transmission system
servicing within agreed time frame. `
Implications. 2.1 Workshop fully equipped for servicing motor
vehicle transmission systems
2.2 Vehicle lift,
2.3 Specialist tools and equipment appropriate
for the different makes of vehicles
2.4 Instruments and equipment for measuring
and assessing the condition of transmission
units;
2.5 Specialist equipment for servicing automatic
transmission units;
information;
scrap parts;
service records;
123
Assessment. 3.1 Observation with the use of checklists;
3.2 Verbal questioning during service and repair
activities
3.3 Short-answer tests
Assessment. in an actual workplace or in work-simulated
5. Guidance
information for
assessment.
124
SERVICE VEHICLE STEERING SYSTEM
UNIT DESCRIPTION:
This unit specifies competencies required to service vehicle steering system.
It involves assessment, removal, servicing and replacement of vehicle
steering components. It also involves fitting and testing vehicle steering
components and documenting vehicle steering service.

the workplace elements.
function. Bold and italicized terms are elaborated in the
Range
1. Assess vehicle 1.1Work area and steering units are prepared as
steering system per the workshop procedures
1.2 Tools and equipment are assembled as per
job assignment
1.3 Vehicle steering system checklist is prepared
based on workplace requirements
1.4 Personal protective clothing and equipment
(PPE) is used as per OSHA 2007
1.5 Steering systems are visually inspected in
accordance with service manual
1.6 Faulty steering components are identified as
per the service manual
2. 2. Remove steering 2.1 Technical information is used according to
components the service manual
125
Range
2.2 Vehicle is raised in accordance with
workshop procedures
2.2 Lubricants and fluids are drained and
disposed according to health and safety
standards
2. Steering components are removed as per
service manual
3. Assess 3.1 Steering components are disassembled as per
serviceability of the service manual
vehicle steering 3.2 Steering components are cleaned in
components accordance with service manual
3.3 Serviceability of steering components is
assessed as per the service manual
3.4Serviceability report is prepared in accordance
with workshop procedure
4. Replace/service 4.1 Worn/damaged components are replaced as
vehicle steering per manufacturer‟s manual
components 4.2 Replacement parts are verified against
manufacturers‟ part numbers
4.3 Steering components are re-assembled in
accordance with manufacturers‟ specification
4.4 Vehicle steering components are serviced
according to the service manual
5. Fit and test vehicle 5.1 Steering components are fitted back as per
steering components service manual
5.2 Lubricants and fluids are replenished
126
Range
5.3Steering geometry is set in accordance with
5.4 Steering system is tested as per the
manufacturers specification
5.5 Road test is carried out in accordance with
6. Document vehicle 6.1. Steering service and repair is completed
steering system according to workplace policy/customer‟s
service specification
6.2 Vehicle steering service system report is
prepared as the SOPs
6.3 Steering service and repair records are
generated and shared in line with company
standard operating procedures
127
RANGE
Variable Range
1. Steering 1.1 Steering rack
components may 1.2 Tie rods;
include but is not 1.3Steering box
limited to: 1.4Steering column
1.5 Universal joint/coupling
1.6 Drop arm
1.7 Dust rubber boot
1.8 Steering wheel
3. Assessment 3.1 Visual
methods. 3.2 Measurement
3.3 Acoustic
3.4 Vibration
3.5 Functional
3.6 Serviceable
3.7 Unserviceable
3.8 Tolerances
5. Steering geometry 5.1 Toe in / Toe out
/ wheel alignment 5.2 Castor
5.3 Camber
5.4 Kingpin inclination
6. Service and repair 6. Job cards
records 6.2 Company IT system
6.3 Customer database
7. Agreed timeframe 7.1 Manufacturers‟ recommended work times
7.2 Job times set by the company
7.3 Job time agreed with a specific customer
128
REQUIRED KNOWLEDGE AND UNDERSTANDING
o health and safety
 reporting delays to the completion of work
 sources of technical information
 How to use wheel alignment and steering geometry measuring and
adjusting equipment
 Construction and operation of suspension and steering systems
 The construction, layout and operation of different types of
suspension systems, including:
o Beam axle;
o Independent types; front and rear;
o Hydro-Pneumatic;
o Active suspension and their control systems.
o Types of springs and how they are mounted and located on
the vehicle
o The layout and operation of different types of steering
systems, including
 Different types of steering gear, including:
o Rack and pinion;
o Recirculating ball.
o Hydraulic and electronic power assisted
 The principles of suspension and steering geometry including:
129
o Front and rear wheel alignment;
o Toe-out-on-turns;
o Camber;
o Castor;
o Kingpin inclination.
 How to remove and replace suspension and steering system units
and components for the classification of vehicle being worked on
 How to select and use gaskets, sealants, seals, fittings and fasteners
 How to test and evaluate the performance of replacement
suspension and steering system units and components against
vehicle operating specifications, and any legal requirements
units and components
Required Skills
The individual needs to demonstrate the following foundation skills:
 Multitasking;
 Planning
 First aid;
 Report writing;
 Record keeping
 Driving
130
EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the
of Competency. candidate:
1.1 Worked in a safe and clean environment using
personal protection and appropriate tools and
equipment;
and safety and the disposal of waste
dismantle steering units
1.4 Assessed vehicle steering components against
1.4 Repaired/serviced, replaced and restored
components as per manufacturer‟s specification
1.5 Reassembled steering components in
accordance with manufacturers‟ specifications
1.6 Completed steering system servicing within set
time frame
1.6 Documented steering servicing records as per
customer specifications and company policy.
implications. 2.1 A workshop that is fully equipped for servicing
vehicle steering systems.
2.2 Vehicle lift
2.3 Tool kits and vehicle steering equipment
2.4 Access to manufacturers‟ technical information
2.5 Facilities for the disposal of waste oil and scrap
parts
131
2.8 Computer
Assessment. 3.1 Observation
3.2 Verbal
3.3 Written
Assessment. in an actual workplace or in work-simulated
5. Guidance
information for
assessment.
132
SERVICE VEHICLE SUSPENSION SYSTEMS.
Unit description:
This unit specifies competencies required to service vehicle suspension
system. It involves assessment, removal, servicing and replacement of
vehicle suspension components. It also involves fitting and testing vehicle
suspension components and documenting vehicle suspension service.

These describe the These are assessable statements which specify
key outcomes which the required level of performance for each of the
make the workplace elements.
Range
1. Assess vehicle 1.1 Work area and steering units are prepared as
suspension system per the workshop procedures
1.2 Tools and equipment are assembled as per
job assignment
1.3 Vehicle suspension checklist is prepared
according to the workplace requirements
1.4 Personal protective clothing and equipment
(PPE) is used as per OSHA 2007
1.5 Suspension systems are visually inspected in
accordance with service manual
1.6 Faulty suspension components are identified
as per the service manual
2. 2.Remove vehicle 2.1 Technical information is used according to
suspension the service manual
components 2.2 Vehicle is raised in accordance with
133
Range
workshop procedures
2. Suspension components are removed as per
service manual
3. Assess vehicle 3.1 Suspension components are disassembled as
suspension per the service manual
components 3.2 Suspension components are cleaned in
serviceability accordance with service manual
3.3 Serviceability of suspension components is
assessed as per the service manual
3.4 Suspension component serviceability report
is prepared in accordance with workshop
procedure
4. Replace/service 4.1 Worn/damaged components are replaced as
vehicle suspension per manufacturer‟s manual
components 4.2 Suspension components‟ replacement parts
are verified against manufacturers‟ part
numbers
4.3 Suspension components are re-assembled in
accordance with manufacturers‟ specification
4.4 Hydrolastic suspension components are
replaced according to service manual
4.5 Hydro-pneumatic components are replaced
according to service manual
4.6 Macpherson strut suspension components
are serviced/replace as per the service manual
5. Fit and test vehicle 5.1 Suspension components are fitted back as per
134
Range
suspension service manual
components 5.2 Suspension alignments set in accordance
with manufacturers‟ specifications
5.3Road test is carried out as per the service
manual
5.4 Vehicle suspension service checklist is filled
in accordance with workplace policy
6. Vehicle suspension 6.1. Suspension service and repair is completed
system service within workplace policy/customer‟s
documentation specification
6.2 Vehicle suspension service system report is
prepared as the SOPs
6.3 Suspension service and repair records are
generated and shared in line with company
standard operating procedures
RANGE
affect performance.
Variable Range
1. Suspension 1.1 Wishbone/arms
components may 1.2Shock absorbers/dampers
include but is not 1.3Strut
135
Variable Range
limited to: 1.4Torsion bar
1.5Stabilizer
1.6 Coil/leaf/rubber spring
3. Assessment 3.1 Visual
methods may 3.2 Measurement
include but is not 3.3 Acoustic
limited to: 3.4 Vibration
3.5 Functional
3.6 Serviceable
3.7 Unserviceable
3.8 Tolerances
5. Suspension 5.1 Wheel base
alignments may 5.2 Wheel track
include but is not
limited to:
6. Service and 6. Job cards
repair records 6.2 Company IT system
may include but 6.3 Customer database
is not limited to:
7. Agreed 7.1 Manufacturers‟ recommended work times
timeframe may 7.2 Job times set by the company
include but is not 7.3 Job time agreed with a specific customer
limited to:
REQUIRED KNOWLEDGE AND UNDERSTANDING

o health and safety
136
 reporting delays to the completion of work
 sources of technical information
 How to use wheel alignment and steering geometry measuring and
adjusting equipment
 Construction and operation of suspension and steering systems
 The construction, layout and operation of different types of
suspension systems, including:
 Beam axle;
 Independent types; front and rear;
 Hydro-Pneumatic;
 Active suspension and their control systems.
o Types of springs and how they are mounted and located on
the vehicle
o The layout and operation of different types of steering
systems, including
o Different types of steering gear, including:
o Rack and pinion;
o Recirculating ball.
o Hydraulic and electronic power assisted
 The principles of suspension and steering geometry including:
o Front and rear wheel alignment;
o Toe-out-on-turns;
o Camber;
o Castor;
o Kingpin inclination.
 How to remove and replace suspension and steering system units
and components for the classification of vehicle being worked on
 How to select and use gaskets, sealants, seals, fittings and fasteners
137
 How to test and evaluate the performance of replacement
suspension and steering system units and components against
vehicle operating specifications, and any legal requirements
units and components
REQUIRED SKILLS
 Multitasking;
 Planning
 First aid;
 Report writing;
 Record keeping
 Driving
EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction
with the performance criteria, required skills and knowledge and range.
tools and equipment
and safety and the disposal of waste
138
disassemble suspension units
1.4 Assessed vehicle suspension components
against manufacturers‟ specifications
1.4 Repaired/serviced, replaced and restored
suspension components as per
1.5 Reassembled suspension components in
accordance with manufacturers‟
specifications
1.6 Completed suspension system servicing
within set time frame
1.6 Documented suspension servicing records as
per customer specifications and company
policy.
Implications. 2.1 A workshop that is fully equipped for
servicing vehicle suspension systems.
2.2 Vehicle lift
2.3 Tool kits and vehicle suspension equipment
information
scrap parts
2.8 Computer
3. Methods Competency may be assessed through:
of assessment. 3.1 Observation
3.2 Verbal
3.3 Written
4. Context of Competency may be assessed
139
assessment. individually in an actual workplace or in
work-simulated conditions within
accredited institutions.
5. Guidance
information for
assessment.
140
SERVICE VEHICLE BRAKING SYSTEM
UNIT DESCRIPTION:
This unit specifies competencies required to service motor vehicle braking
system. It involves, assessing, servicing, replacing or repairing and
maintaining vehicle braking units and components. It includes final testing
to ensure satisfactory operation to the customer‟s specification.

These describe the These are assessable statements which specify the
key outcomes required level of performance for each of the
which make the elements.
workplace function. Bold and italicized terms are elaborated in the
Range
1. Assess vehicle 1.1Tools and equipment are used as per service
braking system manual
1.2 Personal protective clothing and equipment PPE
is used as per workshop regulations
1.3 Vehicle braking system is tested in accordance
with service manual
1.4Braking system are observed according to the
service manual
1.5 Braking system observation checklist is filled as
per company policy
2. Dismantle wheel 2.1Vehicle is parked and prepared in accordance
brake assembly with workshop procedures
parts 2.2 Sources of technical information are used as per
service manual
2.3 Brake components are dismantled as per service
141
Range
manual and checklist
2.3 Lubricants and fluids are drained and disposed in
accordance with Occupational Safety and Health
regulations OSHA 2007
3.Assess braking 3.2 Brake components are cleaned in accordance
components with the service manual
3.3 Brake components are assessed in accordance
with manufacture‟s specifications
3.4 Worn/damaged components are identified
3.5 Compatibility of replacement parts is verified
against manufacturers part numbers
4. Replace wheel 4.1 Brake pads and linings are replaced in
brake assembly accordance to manufacturer‟s specifications
parts 4.2 Brake calipers and drum are replaced according
4.3 Brake flexible pipes are replaced as per the
4.4 Brake adjusters/actuators (HCV) are replaced as
per the manufacturer‟s specifications
4.5 Parking brake cables are serviced/replaced
according to the manufacturer‟s manual
5. Replace brake 5.1 Brake master cylinder is replaced/serviced
cylinders according manufacturer‟s manual
5.2 Brake slave cylinder is replaced/serviced as per
the manufacturer‟s specifications
142
Range
5.3 Brake booster is serviced as per the
6. Service brake 6.1 Drum/disc brakes are assembled according to the
system manuals
6.2 Brake fluid is replenished and system bleeding is
carried out as per service manual
6.3 Brake booster and ABS system is service
according to the manufacturer‟s specifications
6.4 Braking system is adjusted (Dynamometer test)
as per the workshop manual
6.5 Auxiliary brakes are serviced according the
6.6 Vehicle is road tested in accordance with legal
requirements and manufacturers parameters
6.7 Service and repair activities are completed
within an agreed time frame
6.8 Service and repair records are completed in
accordance with Standard Operating Procedures
143
RANGE
Variable Range
1. Brake units and components 1.1 Servo unit (booster)
may include but is not 1.2 Master cylinder
limited to: 1.3 Calipers
1.4 Disc (rotor)
1.5 Drum
1.6 Brake pads and linings
1.7 Wheel cylinders
1.8 Brake adjusters
1.9 Actuators
1.10 ABS unit
1.11 Flexible pipes
1.12 Parking brake cable.
2. Assessment may include but 2.1 Corrosion
is not limited to: 2.2 Seizure
2.3 Serviceable
2.4 Unserviceable
2.5 Within or outside tolerances
2.6 Necessitates adjustment.
3. Records may include but is 3.1 Job cards
not limited to: 3.2 Company IT system
4. Agreed timescale may 4.1 Manufacturers‟ recommended
include but is not limited to: work times
4.2 Job times set by the company
4.3 Job time agreed with a specific
customer
5. High energy electrical 5.1 High tension ignition circuits;
144
Variable Range
components may include but 5.2 Xenon Headlamps.
is not limited to:
REQUIRED KNOWLEDGE
o health and safety
o the environment (including waste disposal);
o appropriate personal and vehicle protective equipment
including brake operation and efficiencies
The importance of working to recognized assessment and rectification
procedures and obtaining the correct information for rectification
information.
informed of progress.
promptly. The use of technical information including
brake servicing activities
 The importance of using the correct sources of technical
information
 The purpose of, and how to use identification codes
145
 Vehicle earthing principles and earthing methods
 Electrical and electronic principles associated with transmission
systems, including types of sensors and actuators, their application
and operation
 Types of circuit protection and why these are necessary.
 Electrical safety procedures, electric symbols, units and terms
 Electrical and electronic control system principles
 The hazards associated with high energy electrical component.
Operation of brake systems
 How brake and their related units and components are constructed,
removed and replaced for the classification of vehicle worked upon
 Brake units and components removal and replacement
 How to remove and replace brake system mechanical, electrical and
hydraulic units and components for the classification of vehicle
worked upon
 How to select and use sealants, seals, fittings and fasteners
 How to test and evaluate the performance of replacement brake
system units and components and the reassembled system against
the vehicle
 Operating specifications and any legal requirements
 The use of appropriate test methods
substances
Required Skills
The individual needs to demonstrate the following skills
 Time management
 Problem solving
146
 Planning
 Decision making
 Multitasking
 First aid
 Report writing
 Record keeping
 Driving
EVIDENCE GUIDE
1.1 Worked in a safe and clean
environment using personal protection
and appropriate tools and equipment
1.2 Observed regulations concerned with
health and safety and the disposal of
waste
1.3 Used technical information to remove
and dismantle brake components and
assess components against
manufacturers‟ specifications;
1.4 Prepared recommendations for the
repair brake components
1.5 Repaired, reassembled and replaced
brake components in accordance with
1.6 Finalized servicing activities to
conform to vehicle operating
specifications within specified time
147
frame
1.6 Performed vehicle road test
appropriately
2. Resource Implications. The following resources must be
provided:
2.1 A workshop that is fully equipped for
servicing light motor vehicle brake
systems including a vehicle lift,
specialist tools and equipment
appropriate for the different makes of
vehicles that are being serviced
2.2 Instruments and equipment for
measuring and assessing the condition
of brake units
2.3 Specialist equipment for servicing
ABS brake units
information
2.5 Facilities for the disposal of waste oil,
fluids and scrap parts
2.6 Customer database and systems for
recording service records
3. Methods of Competency may be assessed
Assessment. through:
3.1 Observation with the use of checklists
3.2 Verbal questioning during service and
repair activities to test underpinning
knowledge
3.3 Short-answer tests to assess
understanding of the operation of
brake systems, measuring, assessing
148
the condition of components and fault
rectification.
4. Context of Assessment. Competency may be assessed
individually in an actual workplace or
in work-simulated
conditions within accredited
institutions.
5. Guidance information for This unit may be assessed on an integrated
assessment. basis with others within this occupational
sector.
149
SERVICE VEHICLE ELECTRICAL SYSTEMS
UNIT CODE: ENG/AUT/CR/8/6
UNIT DESCRIPTION:
This unit specifies competencies required to service vehicle electrical
system. It involves, carrying out diagnostics, rectifications, replacements
and installations of vehicle electrical systems and components.

the Range
1 Diagnose electrical 1.1 Electrical defect(s) are identified
systems according to client‟s report.
1.2 Electrical diagnostic tools and
equipment are used as per the service
manual
1.3 Diagnostic procedures are used as per
service manual
1.4 Cause and location of defects is
identified as per service manual
2 Service vehicle ignition 2.1 Battery condition and functionality is
system checked according to manufacturer‟s
specification.
2.2 Ignition coil is checked/ replaced
specification.
2.3 Ignition distributor and distributor cap is
150
the Range
serviced according to manufacturer‟s
specification.
2.4 Ignition spark plug and high tension (HT)
cables are serviced as per manufacturer‟s
manual.
2.5 Ignition switch/key is serviced/ replaced
specification.
2.6 Ignition timing is carried out as per
2.7 Electronic ignition fault diagnosis is
performed as per manufacturer‟s manual.
3 Service vehicle 3.1 Electrical accessories are checked
electrical accessories to confirm compatibility with the
vehicle as per manufactures
specifications
3.2 Electrical accessories are checked
for compatibility with legal
legislations as per state policies.
3.3 Location and fitting is identified in
accordance with legislations and
manufactures‟ specification
3.4 Accessories are installed in accordance
with manufacturer‟s specification
3.5 Accessories are tested for correct
operation as per manufacturer‟s
151
the Range
specification.
4 Service vehicle 4.1 Air-con condenser and condenser cooling
air-conditioning fans are checked/ serviced according to
system manufacturer‟s specifications.
4.2 Evaporator and heater blower fans are
checked/ serviced according to
4.3 Compressor and pressure switch are
checked/ serviced according to
4.4 Drier and expansion valve are checked/
serviced according to manufacturer‟s
specification.
4.5 Air conditioner is recharged according to
4.6 Air conditioner leakages are checked
specification.
5 Service vehicle 5.1 Alternator is checked /serviced as
charging systems per manufacturer‟s specification.
5.2 Alternator control box is checked/
serviced as per the manufacturer‟s
specifications.
5.3 Charging system is tested according
to manufacturer‟s specifications.
6. Service vehicle 6.1 Vehicle alarms and horns are
152
the Range
auxiliary systems checked / serviced according to
6.2 Vehicle gauges are checked/
serviced according to
6.3 Vehicle central locking is checked
/ serviced according to
6.4 Radio and television are checked/
serviced / installed according to
6.5 Power windows and power mirrors
are checked/ serviced according to
6.6 Air bags are checked and replaced
specifications.
7. Service vehicle 7.1 Main beam and dip beam switch is
lighting system checked/ replaced according to
7.2 Connectors and wire harness are
checked/ replaced according to
7.3 Main headlight, interior lights and
reverse lights are checked/ serviced
/ replaced according to
153
the Range
7.4 Direction indicator lights and
flasher unit are checked/ serviced/
specifications.
7.5 Headlight beam setting is performed
specifications.
8. Service vehicle 8.1 Electrical motor faults are identified
electrical motors according to manufacturer‟s
specifications.
8.2 Electrical motors are removed from the
vehicle according to manufacturer‟s
manual.
8.3 Electrical motors are serviced according
to manufacturer‟s specifications.
8.4 Tests are performed on serviced
electrical motors according to
8.5 Electrical motors are installed on the
vehicle as per manufacturer‟s
specifications.
9. Install Vehicle safety 9.1 Install Airbags according to
systems manufacturer‟s manual
9.2 Connect Safety belts according to
workshop procedures
154
the Range
9.3 Mount electrical components related to
vehicle safety according to
9.4 Fit anti-roll components according to
9.5 The vehicle tracker according to
RANGE
affect performance.
Variable Range
1. Electrical Diagnostic 1.1 General workshop equipped for
Tools and equipment may servicing vehicle electrical systems;
include but is not limited 1.2 Electronic diagnostic equipment;
to: 1.3 Multi-meters;
1.4 Ignition test equipment.
1.5 Hydrometer
1.6 High rate discharge tester
1.7 Feeler gauge
2. Service Manual may 2.1 Instructions provided by the
include but is not limited manufacturer on how to remove,
155
Variable Range
to: disassemble, repair and refit
components
3. Condition and 3.1 Specific gravity/hydrometer test
functionality may include 3.2 High rate discharge test
but is not limited to:
4. Technical information. 3.1 Vehicle technical data;
may include but is not 3.2 Manufacturers‟ online information;
limited to: 3.3 On-board diagnostics (OBD)
displays;
3.4 Accessory manufacturers technical
data
5.1 Starting system including motors and
5. Electrical systems may battery terminals;
include but is not limited 5.2 Charging system including alternators;
to: 5.3 Ignition system components including
steering lock switches;
5.4 Audio systems including speakers;
5.5 Electrical wiring;
5.6 Lighting system including bulbs and
sockets;
5.7 Electrical and electronic sensors;
5.8 Auxiliary motors including wipers,
heater blowers, and window actuators.
6. Gauge may include but is 6.1 Speedometer
not limited to: 6.2 Temperature gauge
6.3 Fuel level gauge
6.4 Oil pressure gauge
7. Electrical motors may 7.1 Starter motor
include but is not limited 7.2 Wiper motor
to:
8. Aftermarket accessories 8.1 GPS systems;
156
Variable Range
may include but is not 8.2 Cameras;
limited to: 8.3 Radios and speakers;
8.4 Auxiliary lights;
9. Headlights may include 9.1 Sealed beam
but is not limited to: 9.2 Non-sealed beam
10. Flasher unit may include 10.1 Hazard warning
but is not limited to: 10.2 Electronic type
REQUIRED KNOWLEDGE
o health and safety;
o the environment (including waste disposal);
o appropriate personal and vehicle protective equipment
including brake operation and efficiencies
 The importance of working to recognized assessment and
rectification procedures and obtaining the correct information for
rectification
information.
informed of progress.
promptly. The use of technical information including
157
brake servicing activities
 The importance of using the correct sources of technical
information
 The purpose of, and how to use identification codes
 Vehicle earthling principles and earthling methods
 Electrical and electronic principles associated with transmission
systems, including types of sensors and actuators, their application
and operation
 Types of circuit protection and why these are necessary.
 Electrical safety procedures electric symbols, units and terms
 Electrical and electronic control system principles
 The hazards associated with high energy electrical component.
 Operation of brake systems
 How brake and their related units and components are constructed,
removed and replaced for the classification of vehicle worked upon
 Brake units and components removal and replacement
 How to remove and replace brake system mechanical, electrical and
hydraulic units and components for the classification of vehicle
worked upon
 How to select and use sealants, seals, fittings and fasteners
 How to test and evaluate the performance of replacement brake
system units and components and the reassembled system against
the vehicle
 Operating specifications and any legal requirements
 The use of appropriate test methods
substances
158
Required Skills
The individual needs to demonstrate the following skills
 Planning;
 Multitasking;
 First aid;
 Report writing;
o Driving
FOUNDATION SKILLS

 Planning;
 Multitasking;
 First aid;
 Report writing;
o Driving.
EVIDENCE GUIDE
performance criteria,
required skills and knowledge and range.
159
1.1 Worked in a safe and clean
environment
1.2 Diagnosed vehicle electrical system
1.3 Rectified electrical defects
1.4 Installed aftermarket accessories
1.5 Generated and shared electrical
system serving report
2. Resource Implications The following resources must be
provided:
General workshop equipped for
servicing vehicle electrical systems;
2.2 Electronic diagnostic equipment;
2.3 Multi-meters;
2.4 Ignition test equipment.
3. Methods of Assessment Competency may be assessed through:
3.1 Observation with the use of
checklists;
3.2 Verbal questioning during practical
activities to test underpinning
knowledge;
3.3 Short-answer tests to assess
understanding of vehicle electrical
systems, their construction and
operating principles.
4. Context of Assessment Competency may be assessed
individually in an actual
workplace or in work-simulated
conditions within accredited
institutions
5. Guidance information for This unit may be assessed on an
160
assessment integrated basis with others within this
occupational sector.
161

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REPUBLIC OF KENYA

NATIONAL OCCUPATIONAL STANDARDS

All rights reserved. No part of these occupational standards may be

ACKNOWLEDGMENT ........................................................................... vii

ACRONYMS ........................................................................................... viii

BASIC UNITS OF COMPETENCY ........................................................ 1

DEMONSTRATE COMMUNICATION SKILLS ...................................... 1

DEMONSTRATE DIGITAL LITERACY .................................................. 8

DEMONSTRATE ENTREPRENEURIAL SKILLS ................................. 17

DEMONSTRATE EMPLOYABILITY SKILLS ...................................... 24

DEMONSTRATE ENVIRONMENTAL LITERACY .............................. 31

DEMONSTRATE OCCUPATIONAL SAFETY AND HEALTH

COMMON UNITS OF COMPETENCY ............................................... 54

PREPARE AND INTERPRET TECHNICAL DRAWINGS .................... 54

APPLY ENGINEERING MATHEMATICS ............................................. 61

APPLY AUTOMOTIVE ENGINEERING SCIENCE PRINCIPLES ...... 69

APPLY WORKSHOP TECHNOLOGY PRINCIPLES ............................ 77

CORE UNITS OF COMPETENCY ....................................................... 85

PERFORM VEHICLE BASIC MAINTENANCE .................................... 85

SERVICE VEHICLE FUEL SYSTEM ................................................... 108

SERVICE VEHICLE TRANSMISSION SYSTEMS .............................. 116

SERVICE VEHICLE STEERING SYSTEM .......................................... 125

SERVICE VEHICLE SUSPENSION SYSTEMS. .................................. 133

SERVICE VEHICLE BRAKING SYSTEM ........................................... 141

SERVICE VEHICLE ELECTRICAL SYSTEMS ................................... 150

Reforms in the education sector are necessary for the achievement of

These reforms demand that Industry takes a leading role in curriculum

It is my conviction that these Occupational Standards will play a great role

PRINCIPAL SECRETARY, VOCATIONAL AND TECHNICAL

TRAINING MINISTRY OF EDUCATION

Prof. CHARLES M. M. ONDIEKI, PhD, FIET (K), Con. EngTech.

CHAIRMAN ELECTRICAL ENGINEERING SECTOR SKILLS

COMMON UNITS OF COMPETENCY

1. Service and repair motor vehicle

DEMONSTRATE COMMUNICATION SKILLS

UNIT CODE: ENG/OS/AUT/BC/1/6

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA

1. Critical aspects of Assessment requires evidence that the candidate:

UNIT CODE: ENG/OS/AUT/BC/2/6

ELEMENTS AND PERFORMANCE CRITERIA

REQUIRED SKILLS AND KNOWLEDGE

ELEMENTS AND PERFORMANCE CRITERIA

1. Critical Aspects of Assessment requires evidence that the

UNIT CODE: ENG/OS/EI/BC/04/6

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA

3. Lead a workplace 3.1 Role and objectives of the team are

UNIT CODE: ENG/OS/AUT/BC/5/6

ELEMENTS AND PERFORMANCE CRITERIA

1.Critical aspects Assessment requires evidence that the candidate:

5 Guidance Holistic assessment with other units relevant to the

REQUIRED SKILLS AND KNOWLEDGE

UNIT CODE: ENG/OS/EI/BC/06/6

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA

1. Critical Aspects Assessment requires evidence that the candidate:

PREPARE AND INTERPRET TECHNICAL DRAWINGS

UNIT CODE: ENG/OS/AUT/CC/1/6