D' Merienda House
D' Merienda House
D' Merienda House
Introduction
one that is consumed in the late afternoon or early evening. Merienda is a typical
cultural practice in many Spanish-speaking nations and areas that have been
America. Between lunch and dinner, it usually entails eating a light meal or
small meals. Although the idea of merienda is comparable to the English word
"snack," it frequently has cultural and social significance, since it is a time for
as restaurants and food and beverage services, and it offers a variety of services,
such as food and drink within the service industry. Businesses that offer snacks
or meriendas are included in this sector of the hospitality industry. D' Merienda
welcoming and comfortable atmosphere for both its customers and company.
The snacks are rich in health benefits because the company's products are made
with fresh and healthy ingredients. Their "Combo D' Sandwich" and "Combo D'
Burger" are two of their best-offer items. The first one is a nutritious chicken
coleslaw sandwich with a variety of healthy ingredients and a chosen juice, while
the second is a burger patty, veggies like lettuce, sauces, and a chosen juice. D’
Merienda House caters to all people of all ages live in Municipality of Tupi, South
Cotabato.
it aims to:
2. Present the major player existing in the market in the following aspects:
a. Organizational
b. Operational/Technical
c. Marketing
d. Financial
a. Organizational
b. Operational/Technical
c. Marketing
d. Financial
4. Present the findings of the study in the following aspects:
a. Organizational
b. Operational/Technical
c. Marketing
d. Financial
a Merienda House, focusing on the local market situated along Tupi National
demand, and consumer preferences for combo snacks and single snacks such
premises, covering a total area of 3,229.17 square feet. However, factors such as
dynamics are beyond the scope of this study. Additionally, the study does not
restaurant.
Barangay Poblacion, in front of the South East Asian Institute of Technology Inc.
it's easy to see, go to and find especially for those who drives and also for
To the company, which might utilize this study as a tool to help with
decision-making, enhance current food products, and create new ones. This
could also give us a significant competitive edge over our rivals and help the
business achieve its goal of being well-known Merienda House in Tupi, South
Cotabato.
love eating snacks. They will be offered options to choose from that will fulfill their
To the community will gain knowledge about the store, its merchandise,
and the characteristics of the business. This could also give us an idea that D’
Merienda House is a really cozy restaurant that serves delicious food and has
To the hospitality students that can use the study's findings as a guide
and reference to understand the topic and how it relates to the hospitality
business. Additionally, it provides them with ideas for making sure the hospitality
industry creates plans for improved service, particularly with regard to food and
beverage service.
To the suppliers will generate income by offering products or services to
Definition of Terms
The following terms are defined conceptually and operationally for better
Food and Beverage Services- are services that supply food and drinks. It
It aims to fulfill the needs of the client while keeping in mind their want for
specialty foods.
services that assist individuals who want to travel or visit specific locations for
Merienda- any dish or snack that is lower in amount than the typical "full
meal," which consists of rice and a complimentary viand. It's a smaller, less
formal meal that's not consumed at the usual meal times—breakfast, lunch, and
dinner.
drinks. A type of company where menus for different types of food and drinks are
available. And would provide clients with friendly services and an elegant
atmosphere.
CHAPTER II
INDUSTRY ANALYSIS
Rival Industry
Nestled amidst the lush greenery of Tupi, South Cotabato, three hospitality
powerhouses vie for the hearts and palates of locals and visitors alike. First up is
JC's Inn & Resort, a serene retreat offering weary travelers a sanctuary of
amenities, JC's ensures every guest leaves feeling refreshed and satisfied. Next,
we have Iyay Resto and Bar, a beloved neighborhood gem known for its warm
ambiance and hearty fare. Conveniently located at the heart of Tupi, Iyay's
welcoming atmosphere and comforting dishes have made it a go-to spot for
casual gatherings and intimate dinners. Rounding out the trio is Cafe Cerveza, a
chic oasis amidst the hustle and bustle of Tupi's bus terminal public market.
Here, patrons are treated to a sensory journey of gourmet delights, from artisanal
coffees to delectable pastries, all served in a stylish setting that's perfect for
catching up with friends or savoring a quiet moment alone. Together, these three
experience that reflects the rich tapestry of flavors and cultures found in South
JC's Inn & Resort welcomes guests with a dedication to top-notch service and
quality ingredients and attentive care sets it apart as a haven for genuine
hospitality seekers.
STRENGTHS WEAKNESSES
the market.
clients.
Iyay Resto and Bar stands out for its accessible location and cozy
market.
STRENGTHS WEAKNESSES
Cafe Cerveza captivates guests with its diverse menu and chic ambiance,
continue thriving in the SOX region as a distinctive gathering spot for families and
friends alike.
STRENGTHS WEAKNESSES
time. capacity.
a lovely atmosphere, and their the highway and has not enough
and attentive.
guests with a wide range of menu that could reduce affordability for
Supplier
necessities. When suppliers are able to use enough negotiating leverage to get
favorable terms and conditions for their goods, they are considered strong. It can
provide a business with an excellent and long-term product that the business can
use.
Wholesale/Retail is our rice provider, for fries supplied by Javier Trading, and
3J'S BOXHUB, our Coca-Cola and Mountain Dew supplier in Polomolok, South
Coatabato. Citi Hardware and Construction Supply in Koronadal City will provide
the supplies for the building's construction, given that the necessary materials are
available there. Culinary supplies, cutlery, kitchen tools, furniture and other
Customer
Unli Chicken Wings restaurant in Tupi, South Cotabato. Potential clients include
residents of Tupi, staff members, teachers, and students at the nearby Seait
School, as well as visitors to Tupi who stop by the restaurant after a long trip.
Given that the company is located next to a school and on a roadway, they are
the ones who are eligible to become members. Currently, there are 73,459
people living in Tupi, South Cotabato, and approximately 16,000 students
Government Policy
establishment:
BARANGGAY PERMIT
BARANGGAY CERTIFICATION
CEDULA
BUSINESS PERMIT
MAYORS PERMIT
BIR
SSS
PHILHEALTH
PAG-IBIG
MENRO
SANITARY CERTIFICATE
BILLING STATEMENT
PERMITS & LICENSE REQUIREMENTS WHERE FEES
STATEMENT OFFICE
CERTIFICATE
fees, minimum of
P.500)
PERMIT
MANAGEMENT FEASIBILITY
Organizational Structure
compete with the competitors. For this to be achieved, it has to ensure that
the business structure is right, as this will go a long way into determining
the goals and objectives that the business is going to achieve. Therefore,
in getting the foundation right, they should hire competent and also have
the experience necessary to help them achieve the goals and objectives.
The employees must also understand the core values, what the business
Organizational Chart
things that the company needs to think about is choosing workers that are
business. Business owners will benefit more if their staff members are
expansion, obligations.
management. business
delivery. training, if
evaluate the
business’s vision,
mission, and
objectives.
Establish risk
management.
Establish
performance
evaluation system
Manager
Provide Need to be
guidance, knowledgeable
business years'
activities. experience
service and/or
pre-service
training.
Ought to take
accountability for
their duties.
financial knowledgeable
transactions. in handling
Take accountability
require. accounting.
been found
convicted in
any financial-
related criminal
prosecution.
Staffs
receptacles. needed.
standard uncluttered.
procedures in and
applying
cleaning agents
and commercial
detergents.
outstanding customers to
arise.
kitchen. items by
maintain preparing
safety
regulations by
handling food
making sure it
is stored
correctly.
property on a a person,
management working.
information on assets,
incidents. business.
Performing CPR
or first aid when
needed
The steps involved in the recruitment process include finding the job
employment opportunities.
selection process. The procedure for hiring and selecting candidates to fill
Chicken Wings can vary greatly depending on the location, the taste of the
chicken wings, and the specific role of the employee. A business hires
regular employee. Every employee will enjoy the basic mandatory benefits
of the Philippines for an eight ( 8 ) hour working days for six ( 5 ) days a
week. Furthermore, they will also entitle to have a vacation sick and other
mandatory leaves.
Salary Structure
S DAY EXPENSE
158,400.0
Manager 1 600 13,200.00 158,400.00
0
Guard 0
TOTAL: ₱805,200.00
Company Policy
The company's attendance standards specify when workers can take time
off and how to report absences or late arrivals to supervisors. Employees are
work thirty (30) minutes late, they will only be paid for a half-day rather than
The penalties for not following a schedule were also outlined in this policy.
The employee is not permitted to miss work for three (3) days in a row
because this indicates that you are AWOL, or absent without formal leave.
The attendance policy outlines the disciplinary measures that will be taken
against employees who miss more work than what the company allows.
Absent
When an employee miss’s work in accordance with their schedule and the
administrative notification procedure does not require that time off be arranged
only permitted to miss work for two (2) consecutive days; beyond that, they would
be deemed AWOL.
Tardy
When an employee arrives at work beyond their assigned hour and leaves
the office early for a longer meal or break without permission, they are
considered tardy.
actual hours worked. A missed clock in/out is a violation in company policy. This
includes:
Failure to clock in/out on their designated time clock for the meal break.
Clocking in/out early (or late) of assigned shift without prior approval
standards, and timely service. Regular inspections and quality checks will
environment for both customers and fellow employees. They must follow
concerns to management.
Quality- The restaurant ensures that every item on the menu satisfies the
Prices/offers- All prices of the restaurant food offers are all indicated in the
menu.
Cancellations- Every purchase is final. no cancellation of orders if clients have
already paid for the items and taken food from the sideboard or side table that
Payments- customers must pay first before taking meals from the sideboard or
side table where food is placed. We take two forms of payment: cash and G-
Cash. Order confirmation cannot be received until after payment has been
confirmed.
Liability- the responsibility of customers for their personal belongings, and they
MARKETING FEASIBILITY
sales.
products of unli chicken wing with different flavors and recipes, unli rice,
standard fries, and drinks that are featured on the menu including quality,
and consistency.
Company Name
"Chicken," which is the primary item that our restaurant sells, and
"Hunter," which describes both those who genuinely adore chicken wings
and those who are looking for unli chicken wings with a variety of flavors
and recipes.
Mission
The mission of our business are to: create long-term connections with our
Vision
The vision of our business is to be the ultimate destination gor chicken wing
Also, to bring joy and contentment to our clientele by offering amiable assistance
Goals
market.
Company Logo
It
symbolizes
the meat of
our main
product, the
CHICKEN.
confidence.
mark of honor
a sense of
energy, protectiveness, reliability, strength, and
purposefulness.
on our Business.
The melting
cheese is a
representation
celebration of achievement.
The three dots represents the three owner of the
business
The three lines represent improves business agility, and promote growth.
Positioning
members, teachers, and others who make a long drive to dine at our
right now, it is the only unli chicken wing company operating in the
relevant area.
Target Market
The target market for Chick'NHunter are the people who live in
Tupi, the students at the neighboring school, the staff members and
teachers, and the customers or visitors who make the lengthy travel and
three competitors is 10% for Iyay Resto & Bar, which attracted customers
despite being a newcomer to the industry. JC's Inasal, Inns & Resort is the
next competitor with 30% of the market share, having been in business
longer than both Chick'NHunter Restaurant and Iyay Resto & Bar.
Furthermore, the largest competitor with 55% of the market share is Cafe
Cerveza, which is well-known, has a large customer base, and is an
5%
10%
Café Cerveza
Place Location
Pricing Scheme
Unli Wings & Unli Rice Unli rice combo with ₱ 299.00
Unli Wings & Unli Rice & A combo of unli rice, ₱ 329.00
recipes.
Fries With a variety of flavors, ₱ 39.00
and barbecue.
Marketing Strategy
and establish a connection with them. With the use of social media
Social media marketing- with the use of social media sites like
Cultural relevance- our business involves fills the local tastes into our
consumers.
company's particular selling offer, and conveying all of the features of its
hang them in the vicinity of the restaurant and anywhere else in our target
Social Media- We'll use social media to spread the word about our offers
to Tupi families and students, and platforms like Facebook, Instagram, and
Projected Sales
Unli wings
drinks
Sales Projection
&
Unli Rice
Unli Wings
& Unli Rice ₱ 140 1,320 184,800 203,280 223,608 245,969 270,566
& Unli
Drinks
Cost of Sales
Summary of Distribution
10%
Drinks 40% 1,584