Course Syllabus of Office and System Management (Unfinished)
Course Syllabus of Office and System Management (Unfinished)
Course Syllabus of Office and System Management (Unfinished)
INSTITUTIONAL POLICIES
Vision St. Benedict College of Cotabato, Inc. is an institution that nurtures seeds of hopes and dreams for learners to become good-team
player, competent, value-driven, God-centered, and productive citizens of society.
Mission St. Benedict College of Cotabato, Inc. is globally competitive educational institution that provides quality service through
quality education (M1) and equal opportunities for the development of leaders and agents of change (M2), and the total
transformation of students imbued with the values of truth, justice, peace, work, and prayer (M3).
Goals Specifically, the college aims to:
1. increase in growth and develop in terms of capacity, capabilities of human resources, and significant and valuable
services for the academic community;
2. make a difference in the community through its competent people and effective processes, anchoring on family-oriented
practices, valued-based and team-based approaches, and innovative methods in teaching-learning processes;
3. become credible, quality, and relevant Education and Training Institution and indispensable partner in nation-building;
4. generate and increase resources to finance development projects and to sustain its programs, projects, educational
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 1 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Program Objectives Program objectives are the expected outcomes for the Business Administration Graduates 2 to 5 years after completing the
program:
3. Manage a business.
COURSE DETAILS
Course Title OFFICE AND SYSTEM MANAGEMENT
Course Description The management of a government office,with emphasis on records and property management, systems improvement, modern
office equipment and the design and implementation of a management information system.
Course Objectives 1. Provide useful and practical discussion of the basic concepts and principles in administrative office management.
2. Assess and analyze how a government office system works.
3. Identify gaps and innovations in office operations and recommend ways, as needed, for the improvement of the service
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 2 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
delivery.
Course Topic Outline CHAPTER I – INTRODUCTION TO OFFICE MANAGEMENT
CHAPTER II – OFFICE ORGANIZATION AND ADMINISTRATION
CHAPTER III – OFFICE COMMUNICATION AND CORRESPONDENCE
CHAPTER IV – OFFICE ACCOMODATION, LAYOUT AND ENVIRONMENT
CHAPTER V – OFFICE SYSTEMS AND PROCEDURES
CHAPTER VI – FORMS MANAGEMENT
CHAPTER VII – SUPPLY AND PROPERTY MANAGEMENT
CHAPTER VIII – QUANTITY AND QUALITY CONTROL
CHAPTER IX – OFFICE AUTOMATION
Assessment Items/ Evaluation Attendance
Quizzes & Assignments;
Periodical Examination; and
Projects for Midterm and Final Examination
On-Campus
Quizzes - 20%
Class Participation - 15%
Assignment - 5%
Project and Other requirements - 10%
Periodical Examination - 50%
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 3 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
100%
MISSION
Institutional Graduate Outcomes M1 M2 M3
In 3-5 years, the graduates of SBCCI shall:
IGO 1 Knowledge and skill proficiency /
Note: the IGO are based on the professional, local, national, and international requirements through consultation with the members of the academe.
I I I I I I I
PROGRAM OUTCOMES G G G G G G G
O O O O O O O
Upon graduation, the SBCCI business administration students shall be able to: 1 2 3 4 5 6 7
PO1 Analyze the business environment for strategic direction. / / / / / /
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 4 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
PO6 Participate in various types of employment, development activities, and public discourses particularly in response to the needs / / / / / / /
of the communities one serves.
Note: the PO are based on the CMO 017 s. 2017 and institutional graduate outcomes through the consultation with the members of the academe.
P P P P P P
COURSE OUTCOME O O O O O O
1 2 3 4 5 6
Upon course completion, the students shall be able to: Course Alignment to Program I P P D P
Alignment:
CO1 Articulate and discuss the latest developments in the specific field of practice. I I P D D P
CO2 Effective communicate orally and in writing using both English and Filipino. I I P P P D
CO3 Apply information and communication technology (ICT) skills as required by the business environment. I P P D D D
CO4 Work effectively and independently in multi-disciplinary and multi-cultural teams I I P P D D
CO5 Preserve and promote “Filipino historical and cultural heritage” I I I I I D
CO6 Discuss the latest developments in the specific field of practice I P P P D D
Note: the CO are based on the institutional graduate outcome, program outcomes and curriculum through the consultation with the members of the academe.
Legends: I= Introduction. Introduce the PO P= Practice. Practice the PO D= Demonstrate. Demonstrate the PO
COURSE PLAN
Schedul Content Learning Course Specific Learning Learning Flexible Flexible Expected
e Competencies outcom Learning Assessment values to
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 5 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Week 1 CHAPTER I – INTRODUCTION Describe the basic CO1 Discuss the Laptop Lecture Pre-recorded Formative Competent
TO OFFICE MANAGEMENT concepts of office basic concepts and communicatio quiz ,
A. Office management CO2 and principles Teaching Discussion n process teamwork,
B. Office Functions of office Modules video (a short Research and
CO3 Powerpoint Work
C. Types of Office Explain the need management video develop
D. Office Manager for office and define FB Group Presentatio presentation) leadership
n Chapter Quiz
E. Office Management management in the functional page/
F. Effective Management public sector elements of a Messenger *With a
Research Oral
Techniques modern office rubric
and Recitation
as an Printed
Handouts Learning
introduction to
Activity
the course.
Video
presentatio
n
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 6 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Centralization and
Decentralization
Week 3- CHAPTER II – OFFICE Students shall be CO1 Discuss the Teaching Lecture Pre-recorded Formative Competent
4 ORGANIZATION AND to: importance of Modules and communicatio quiz ,
ADMINISTRATION CO2 Creation, Discussion n process teamwork,
A. Definition and Characteristics of 1. Discuss the Conversion, Laptop video (a short Research and
CO3 Powerpoint Work
an Organization creation, Division, video develop
B. Organizational Principles conversion, Merger, FB Group Presentatio presentation) leadership
CO4 Chapter Quiz
C. Organizational Structures division, Abolition, And page/ n
D. Centralization and merger and Alteration Of Messenger *With a
Research Oral
Decentralization abolition of Boundaries Of rubric
and Recitation
LGUs. Lgus Printed
Handouts Learning
2. Discuss the
Activity
requisites in
Video
the creation of
presentatio
a province,
n
city,
municipality,
and barangay.
3. Understand the
selection of
government
sites and
establishment
of the
government
centers.
4. Discuss the
conversion of a
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 7 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
component
city.
Understand the
basic services and
facilities of LGUs
Week 5- Chapter 3- OFFICE 1. Discuss the CO1 Discuss the Teaching Lecture Pre-recorded Formative Competent
6 COMMUNICATION AND elements and communication Modules and communicatio quiz ,
CORRESPONDENCE the process of CO2 process and Discussion n process teamwork,
Elements of the office purpose for Laptop video (a short Research and
CO3 Powerpoint Work
Communication Process communication which video develop
Purpose of Communication 2. Identify the communication FB Group Presentatio presentation) leadership
CO4 Chapter Quiz
Types of Communication barriers to is transmitted. page/ n
Flow of Communication effective Identify major Messenger *With a
Research Oral
Barriers to Effective communication barriers to rubric
and Recitation
Communication in office setting communication Printed
Handouts Learning
Office/Business 3. Write office . Explain
Activity
Correspondences correspondence different
Video
s communication
presentatio
procedures.
n
Week 7- Chapter 5- OFFICE SYSTEMS 1. Name office CO1 Point out Teaching Lecture Pre-recorded Formative Competent
8 AND PROCEDURES procedures and characteristic Modules and communicatio quiz ,
characteristics CO2 of the principal Discussion n process teamwork,
of a well- styles of office Laptop video (a short Research and
CO4 Powerpoint Work
Definitions and Objectives designed layout video develop
of Office Systems and system FB Group Presentatio presentation) leadership
n Chapter Quiz
Procedures 2. Prepare a page/
Characteristics of a Well- Messenger *With a
Oral
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 8 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
designed System system design Understand the Printed Research rubric Recitation
System Design concept of Handouts and
Systems and Procedures having an Learning
Tools efficient office Video Activity
layout for an presentatio
office area. n
Week Chapter 6- RECORDS 1. Design a sytem CO2 Discuss records Teaching Lecture Pre-recorded Formative Competent
10-11 MANAGEMENT for record control Modules and communicatio quiz ,
management CO3 program, types Discussion n process teamwork,
Management of Office of office Laptop video (a short Research and
CO4 Powerpoint Work
Records records and video develop
Office Reports and Data 2.Manage an office records design FB Group Presentatio presentation) leadership
record with proper n Chapter Quiz
Filing and element. page/
Classification filing, Messenger *With a
Research Oral
Indexing classification and Appreciate rubric
and Recitation
index. practical Printed
implications of Handouts Learning
having well- Activity
designed Video
records. presentatio
n
Week 12 Chapter 7- FORMS 1.Categorize office CO1 Discuss forms Teaching Lecture Pre-recorded Formative Competent
MANAGEMENT forms control Modules and communicatio quiz ,
Meaning CO2 program, types Discussion n process teamwork,
Types of Forms of office forms Laptop video (a short Research and
2. Design office CO3 Powerpoint Work
Methods of Form Designing and forms video develop
Forms Control forms design and FB Group Presentatio presentation) leadership
CO4 Chapter Quiz
element. page/ n
Messenger *With a
Research Oral
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 9 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Week Chapter 8- MATERIAL 1. Explain basic CO1 Identify and Teaching Teaching Lecture and Pre-recorded Formative
14-15 MANAGEMENT concepts of describe the Modules Modules Discussion communicatio quiz
Procurement: Basic procurement CO2 processes and n process
Concepts policies in Scientific Laptop Powerpoint video (a short Research
CO3 Calculator Presentation Work
Public Sector Procurement supply and video
Material management 2.Discuss different property FB Group presentation)
CO4 Laptop Research and Chapter
Meaning methods of management page/
procurement and Learning *With a Quiz
Definition with particular General Messenger
storage Activity rubric
Scope focus on the Ledger and Oral
Objectives alternative Printed
Journal Case Study Recitation
Importance methods of Handouts
Procurement procurement. Columnar
Video
Principles Pad - 12
presentatio
Methods Columns
n
Purchase Procedure
and
E Procurement.
Storage
Types
Functions
Scientific Storage
Principle
Purpose and Types of
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 10 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Warehouses
Week 16 Chapter 9- QUANTITY AND 1.Explain the need CO1 Discuss the Teaching Teaching Lecture and Pre-recorded Formative
QUALITY CONTROL for office control importance of Modules Modules Discussion communicatio quiz
Objectives of Control CO2 Miscellaneous n process
Process of Control 2.Examine work Provisions. Scientific Laptop Powerpoint video (a short Research
measurement and CO3 Calculator Presentation Work
Elements of Control video
Quality Control work study FB Group presentation)
CO4 Laptop Research and Chapter
Quantity Control page/
3.Plan how to Discuss the Learning *With a Quiz
General Messenger
simplify work processes, Activity rubric
objectives, Ledger and Oral
Printed
advantages and Journal Case Study Recitation
Handouts
elements of
Columnar
control. Video
Pad - 12
presentatio
Columns
n
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 11 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
Page 12 of 13
ST. BENEDICT COLLEGE OF COTABATO INCORPORATED
Business Administration Department
Nurturing seeds, nurturing hopes…
a Bishop Mongeau Avenue, Notre Dame Village, Cotabato City, Philippines 9600 • Contact # 064-421-1969
Textbook/ References
[1] Dalkir, K. (2023). Knowledge management in theory and Practice. The MIT Press.
[2] Kar,A.K., Gupta M.P., Ilavarazan, V. and Dwivedi, Y. (2017). Advamces in Smart Cities: Smarter People, Governance and Solutions. Florida, USA: CRC Press.
[3] Keeling, B. L. and Kallaus, N. (1996). Administrative Office Management (11th Edition). Cincinnati, Ohio: South-Western Educational Publishing.
[4] Quible, Z. K. (2014). Administrative Office Management. Prentice-Hall.
[5] Republic Act No. 9184: Government Procurement Reform Act. https://www.gppb.gov.ph/wp-content/uploads/2023/06/Republic-Act-No.-9184.pdf
[6] Richard., b.-f., irma. Sabherwal, rajiv. Kumi,. (2024). Knowledge management: Systems and processes in the AI era. Routledge.
[7] Scholl, J. (2015). E-government: Information, Technology, and transformation. Routledge.
[9] Stroman, J., Wilson, K., & Wauson, J. (2014). Administrative assistant’s and secretary’s handbook. AMACOM.
[10] USM Student Manual
[11] Blanchard, Nick P (2014) Effective training : systems, strategies, and practices
This document is a sole property of St. Benedict College of Cotabato, Inc. Any unauthorized reproduction or use is strictly prohibited except with permission from SBCCI.
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