People in Business

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SEPTEMBER 2008

PEOPLE IN BUSINESS

Instructions to candidates:
a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this
time)
b) Answer any FOUR questions
c) All questions carry equal marks. Marks for each question are shown in [ ]

1. a) Draft a blank CV, clearly showing the relevant headings. [10]


b) Explain the principal sources of recruitment available to a firm. [15]

2. a) Outline the main contents of a contract of employment. [10]


b) Explain the purposes of an AGM. [5]
c) Explain the importance of an induction programme. [10]

3. a) Explain the importance of a good remuneration system. [10]


b) Explain briefly the main purposes of:
i an employee record card
ii a personnel requisition
iii a payslip [5 each]

4. a) Explain the importance of a staff appraisal system, and any follow up training. [10]
b) Outline the functions of a job interview. [5]
c) Explain the principal purposes of a job description. [10]

5. Write notes on FIVE of the following:


a) sales commission
b) LAN
c) an expert system
d) a trade union
e) mass media communications
f) off-the-job training
g) ACAS [5 each]

© INSTITUTE OF COMMERCIAL MANAGEMENT

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