STUDENT

ASSESSMENT
TASKS

BSBHRM611
CONTRIBUTE TO
ORGANISATIONAL
PERFORMANCE
First published 2020

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Services Training Package.
 Contents

Introduction 4
Assessment Task 1: Knowledge questions 5
Assessment Task 1: Checklist 9
Assessment Task 2: Project 10
Assessment Task 2: Checklist 15
Final results record 18
 Introduction

The assessment tasks for BSBHRM611 Contribute to organisational performance development are
outlined in the assessment plan below. These tasks have been designed to help you demonstrate
the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.

Assessment for this unit

BSBHRM611 Contribute to organisational performance development describes the skills and
knowledge required to contribute to organisational performance development, through contribution
to planning, development and coordination of performance development programs.
For you to be assessed as competent, you must successfully complete two assessment tasks:
 Assessment Task 1: Knowledge questions – You must answer all questions correctly.
 Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.

BSBHRM611 Contribute to organisational performance development | 4

 Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.

i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

BSBHRM611 Contribute to organisational performance development | 5

Questions
Provide answers to all of the questions below:

1. Write a paragraph to explain the purposes and benefits of an organisational development

program. In your answer:
 define performance development
 list at least five purposes
 list at least five benefits.

2. Complete the table below to describe the components, resource requirements and design
principles of an organisational performance development program. The first row has been
completed as an example for you to follow.

Component Description Resources/tools Design

principle
(provide at least
one) (provide at
least one)

Objectives An objective describes what All stakeholders Align the

you want to achieve. It is (employees, performance
similar to a goal. To establish managers, development
goals or objectives, be executives) program
specific, measurable, objective to the
Strategic plan
attainable, relevant and time- organisation’s
bound (S.M.A.R.T). Operational plan strategic plan.

Development
opportunities

Rewards and
incentives

Reporting
and record
keeping

BSBHRM611 Contribute to organisational performance development | 6

 Component Description Resources/tools Design
principle
(provide at least
one) (provide at
least one)

Personal
development
plans

3. Describe the various roles and responsibilities associated with an organisational performance
development program. Complete the table to answer the question (the first row has been
completed as an example for you to follow):

Role Responsibilities (at least two)

Employee Work towards achieving individual goals.

Provide feedback to manager.
Take responsibility for own career development.

4. Describe how legislation addresses privacy and confidentiality in a performance development

program. In your answer:
 Name at least one legislation/act.
 Describe the legislation/act
 Provide an example of how it addresses privacy and confidentiality.

BSBHRM611 Contribute to organisational performance development | 7

5. Describe how organisational policies and procedures apply to a performance development
program. In your answer:
 Name at least two policies/procedures.
 Explain of how they relate to a performance development program.

6. Explain methods that can be used to evaluate and report on performance development
programs. In your answer discuss:
 data collection methods (at least two)
 method to define outcomes (at least one)
 method to evaluate the program
 reporting methods (at least two).

BSBHRM611 Contribute to organisational performance development | 8

Assessment Task 1: Checklist
Student’s name:

Did the student provide a Completed

sufficient and clear answer successfully? Comments
that addresses the
suggested answer for the Yes No
following?

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

BSBHRM611 Contribute to organisational performance development | 9

 Assessment Task 2: Project

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
 your learning resources and other information for reference
 Project Portfolio template
 Simulation Pack (if you need a case study).
Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

BSBHRM611 Contribute to organisational performance development | 10

Activities
Complete the following activities:

1. Carefully read the following:

This project requires you to contribute towards planning, developing and managing
a performance development program for an organisation or work area by:
 planning for a performance development program
 creating a performance development program plan
 determining the details of the program
 designing procedures and tools to support the program
 coordinating communication relating to the performance development program
 monitoring and evaluating the program.

Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!

It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include record keeping and reporting organisational policies and procedures and a
strategic plan (or objectives). You will also need data to monitor and evaluate your
performance development program.

You will need to communicate with people who are involved with the performance
development plan. Your communication may be either directly with actual staff
members or fellow students/your assessor can play the roles of relevant
people/parties. Communication can be in any appropriate format (e.g. face to face,
video conference, email) as long as it meets the requirements outlined in the
Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.

2. Preparation

Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your

BSBHRM611 Contribute to organisational performance development | 11

 business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

3. Planning for a performance development plan

Complete Section 1 of your Project Portfolio.

To complete Section 1, you need to:
 describe your organisation to identify strategic objectives.
 explain the need for a performance development program plan.
 describe the purpose and objectives of the performance development
program.
 list the benefits you expect your performance development plan to have for
your work area/organisation.
 identify stakeholders who will contribute towards the performance development
program.
 identify and summarise any legislation relevant to the performance
development plan.
 identify and summarise any organisational policies and procedures relevant to
the performance development plan (at very least include reporting and record-
keeping requirements).
 plan to discuss a performance development program plan with stakeholders
including how to address cultural differences and diversity.

Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to consult with
stakeholders to develop a performance development program plan in the next
activity. In preparation, read through step 4.

4. Developing an organisational performance development program

Meet with at least two of the stakeholders you identified as part of Section 1 of your
Project Portfolio.
Consult with stakeholders to agree on desired outcomes for the performance
development program and discuss actions, timeframes and persons responsible.

BSBHRM611 Contribute to organisational performance development | 12

 This meeting should take 20 minutes.
i
This meeting may take place with actual people who work for/are associated with
your chosen business. Alternatively, classmates or your assessor may play the role
of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 2 of your Project Portfolio.
As part of this meeting, you are required to demonstrate your ability to:
 use appropriate language to suit the audience.
provide information to the stakeholders.
 encourage discussion.
 acknowledge and consider cultural differences and other diversity issues as
you communicate.
 use listening and questioning techniques to confirm that you understand the
views of others correctly.
You will be assessed on this.

Complete Section 2 of your Project Portfolio. To complete Section 2, you need to:
 develop a performance management program plan.
 identify performance development opportunities (methods), rewards/incentives
and feedback options for your work area or organisation.
 establish a performance development program management structure.
 develop tools and resources to support your development opportunities (at
least three).
 establish organisational performance development program procedures
including key accountabilities and responsibilities.

Make sure you have answered all questions in Section 2.

You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio.

5. Managing a performance development program

Assume a period of time has passed.

i
If you are basing this on your own business, make sure you have data available to
evaluate the performance development program against the outcomes agreed on in
the stakeholder meeting.

BSBHRM611 Contribute to organisational performance development | 13

 If you are basing this on the case study, data is provided in the simulation pack.

Complete Section 3 of your Project Portfolio.

To complete Section 3, you need to:
 identify reporting and record-keeping requirements according to organisational
requirements.
 develop a means to report and collate outcomes of your organisational
performance development program (e.g. spreadsheet template with inbuilt
formulas and graphing options, feedback register etc.)
 ensure individual performance development plans are completed by relevant
stakeholders (e.g. attach a performance development plan template to a draft
email).
 monitor the organisational performance development program.
 evaluate the organisational performance development program against agreed
outcomes.
 write a report to summarise the evaluation outcomes and send or present your
report through relevant management structures. Your report must demonstrate
your ability to communicates complex relationships between ideas and
information (e.g. perfromance development program objectives and desired
outcomes, desired and actual benefits, data analysis and evaluation etc.).

Make sure you have answered all questions in Section 3. You are also required to
attach certain documents as part of your evidence – review the documents you
need to attach as outlined in Section 3 of the Project Portfolio and make sure you
attach these upon submission.

6. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.

BSBHRM611 Contribute to organisational performance development | 14

Assessment Task 2: Checklist
Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Plan for a performance development

program by:
 explaining the need for a
performance development program
plan.
 describing the purpose and
objectives of the performance
development program.
 listing the benefits they expect their
performance development plan to
have for the work area/organisation.
 identifying stakeholders who will
contribute towards the performance
development program.
 identifying and summarising any
legislation relevant to the
performance development plan.
 identifying and summarising any
organisational policies and
procedures relevant to the
performance development plan (at
very least include reporting and
record-keeping requirements).
 planning how to address cultural
differences and diversity.

Develop an organisational performance

development program by:
 consulting with relevant
stakeholders to:
o discuss a performance
development plan.

o agree on outcomes of the

performance development

BSBHRM611 Contribute to organisational performance development | 15

 program.
 developing a performance
management program plan.
 identifying performance
development opportunities (modes
and methods), rewards/incentives
and feedback options for your work
area or organisation.
 establish a performance
development program management
structure.
 develop tools and resources to
support your development
opportunities (at least three).
 establish organisational
performance development program
procedures including key
accountabilities and responsibilities.

Managing a performance development

program by:
 identifying appropriate reporting and
record-keeping methods, resources
and tools (at least one is a digital
tool).
 developing a means to report and
collate outcomes of their
organisational performance
development program.
 ensuring individual performance
development plans are completed
by relevant stakeholders.
 monitoring the organisational
performance development program
using data and analysis.
 completing organisational
performance development record-
keeping and reporting
requirements.

 evaluating the organisational

performance development program
against agreed outcomes.

BSBHRM611 Contribute to organisational performance development | 16

 writing a report to summarise the
evaluation outcomes and reporting
through relevant management
structures (the report communicates
complex relationships between
ideas and information).

Demonstrate effective oral

communication skills, including:
 Uses appropriate language to suit
the audience.
 Encourages discussion.
 Acknowledges and considers
cultural differences and other
diversity issues as you
communicate.
 Uses listening and questioning
techniques to confirm that you
understand the views of others
correctly.

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

BSBHRM611 Contribute to organisational performance development | 17

 Final results record

Student name:

Assessor name:

Date

Final assessment results

Result

Task Type Satisfactory Unsatisfactory Did not submit

Assessment Task 1 Knowledge Questions S U DNS

Assessment Task 2 Project S U DNS

Overall unit results C NYC

Feedback

 My performance in this unit has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature: _________________________________________ Date: _________________

 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.

Assessor signature: _______________________________________ Date: _________________

BSBHRM611 Contribute to organisational performance development | 18