Mental Model
Mental Model
Mental Model
Introduction
Mental model is a psychological term which refers to the mental illustrations that explains a person’s thoughts
and behaviours. The concept first appeared in the book ‘the nature of exploration’ by Kenneth craik in 1943. In
his book he mentioned that the mind develops mental models or illustrations which serve as reference and
explanation and for taking the decision in various events of life. Philip Johnson-laird through his study, the
comprehension of discourse has further explained about the construction of these mental models. He explained
that people creates mental models as they hear the text. Laird also explained the possibility of construction of
more than one mental model when the person is subjected to a more abstract verbal
message. The studies on mental model have opened a new perspective in cognitive psychology for analyzing
mental process of human beings.
Mental Model
Mental model is the representation of a human mind’s thought process. Everything that a person sees is been
represented as models inside their minds. The mental models are considered as an internal scale for a human
being for evaluation and for taking decisions. The Internal scales as mentioned by the scientists are ever
changing and unstable as a human mind is susceptible to change due to adaptation. Even going through a change
a human being must be able to evaluate and understand the consequences and results of change.
Mental model provide grounds for reasoning. The models that are made out of a person’s perception and
imagination which can influence reasoning than coming down to a logical conclusion. Out of all the possible
assumptions, the mental model represents only the most relevant and true one. The contrary occurs when there is
an alternative to reality.
Mental models have been utilized for studying human computer interaction (HCI), where the mental models are
being utilized to make sense of the complexities that are around the people using computers. When people use
computers, they build mental models in accordance with the interaction with the system. These models are used
for interpreting the working of the system. For e.g.- People creates mental models before creating anything. It
can be complicated machinery or even a simple apple pie. The creator thus creates a mental model which he
refers to while materializing it.
Scope
The concept of mental model can be applied to a variety of fields such as psychology, business, technology etc.
People utilize these mental models to make sense of the reality. The practical and the theoretical knowledge each
gained is applied in these models to further understand and to refer about the world they are living. Inventors
comprehend the mental model of the consumers to understand their demands and needs. And in business, People
use mental models to do daily purchase more economically.
Example
As mentioned above, people refer to the mental models to make decisions and to reason for making the particular
decision. For instance consider a man is going to a jewellery shop for buying a gift for his wife for their
anniversary. He will have a particular idea in mind and would have arranged the budget accordingly. But while
entering the jewellery shop the person was marveled by the array of designs. Then he selects a particular design
which was far beyond his budget but found attractive. He knew his wife would love it. In this situation the
person takes decision based on the mental model which is built on understanding and knowledge. He would
reason his decision by referring to the experiences and understanding which lay foundation for the model that it
would make his wife happier.