process of design thinking

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Process of Design Thinking

Design thinking is a popular methodology that inspires a human-centered approach to


design. It is used by many design teams at some of the world's most successful tech
companies. Design thinking is a non-linear, iterative process that teams use to
understand users, challenge assumptions, redefine problems and create innovative
solutions toprototype and test. The design thinking process is broken up into five specific
design thinking stages: empathy, definition, ideation,prototyping, and testing.
Empathy

Atthis stage in the design thínking methodology, designers sit down with real people and
absorb their points of view, world, and introspections without bias.

Without attempting to master empathy, designers face an uphill climb when solving
human-centric problems. When designing a product or service, empathy in design
thinking builds a crucial and necessary bridge between the target user or audience and the
product, project,or service being designed.
Some steps that are often taken during this stage of the design thinking methodology are:

Consulting subject matter experts about their insights


" Engaging more personally with an issue togain a better understanding of a
user's POV
Having in-depth conversations about the topic with other designers
"Immersing oneself in a physical environment
Define: State Your Users' Needs and Problems

It's time to accumulate the information gathered during the Empathize stage. You then
analyze your observations and synthesize them todefine the core problems you and your
team have identified. These definitions are called problem statements. You can create
personas to help keep your efforts human-centered before proceeding to ideation.

Ideation

The ideation stage leans heavily on the albility toinvent. Designers who have captured the
human experience fully during the empathy stage set out to ideate around creative
solutions for solving the defined problem. Thinking outside the box is the name of the
, as, during this stage, designers often don't worry about budget or scalability.

At this point,designers should have a workable understanding of their user base, so this is
an excellent time to get creative and not dwelltoo much on limitations. An example of a
popular technique in the ideation phase is an exercise called "worst possible idea." By
inverting the search for a solution into a brainstorm of what would not work, this process
sets the design team up for success by helping build up trust and confidence. Since no idea
can technically be "wrong" in this process, designers build up good practices of sharing
their thoughts with confidence.

Prototype: Start to Create Solutions

This is an experimental phase. The aim is to identify the best possible solution for each
problem found. Your team shouldproduce some inexpensive, scaled-down versions of the
product (or specific features found within the product) to investigate the ideas you've
generated. This could involve simply paper prototyping.
Test

he testing stage of the design thinking process requires real users to generate real data.
However, the final stage of design thinking is not necessarily the last thing designers will
do. Remember, design thinking is built upon a foundation of iteration, so many designers
roll out multiple prototypes to test different change factors within their idea. Without a
comprehensive testing stage, user experiences and solutions have difficulty scaling.

Testing is often an iterative process. Designers can expect to go through aseries of


changes, edits, and refinements during the testing stage. For this reason, it's not
uncommon for the testing phase to "restart" some other design thinking processes such
as ideation or testing,as newfound ideas might spark additional potentialsolutions that
require an entirely fresh approach.

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