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    Pankaj Sharma: Personal Profile

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    mohit j
    Pankaj Sharma has over 15 years of experience in product management, program management, and delivery leadership roles. He is currently the Head of Products and Platforms at Expert G3nii Technologies where he leads SAAS product and technology deliveries. Previously, he held roles such as Account Director and Head of Projects at TIMWE where he owned products in multiple regions. He has also worked at companies such as Altruist Technologies and Applied Mobile Labs in vertical head and product management positions. Pankaj has a proven track record of successfully delivering complex projects, managing distributed teams, and driving innovation.

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    Pankaj Sharma: Personal Profile

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    mohit j
    34 views2 pages
    Pankaj Sharma has over 15 years of experience in product management, program management, and delivery leadership roles. He is currently the Head of Products and Platforms at Expert G3nii Technologies where he leads SAAS product and technology deliveries. Previously, he held roles such as Account Director and Head of Projects at TIMWE where he owned products in multiple regions. He has also worked at companies such as Altruist Technologies and Applied Mobile Labs in vertical head and product management positions. Pankaj has a proven track record of successfully delivering complex projects, managing distributed teams, and driving innovation.

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    Resume-Pankaj_Sharma_Project Management

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    Pankaj Sharma has over 15 years of experience in product management, program management, and delivery leadership roles. He is currently the Head of Products and Platforms at Expert G3nii Technologies where he leads SAAS product and technology deliveries. Previously, he held roles such as Account Director and Head of Projects at TIMWE where he owned products in multiple regions. He has also worked at companies such as Altruist Technologies and Applied Mobile Labs in vertical head and product management positions. Pankaj has a proven track record of successfully delivering complex projects, managing distributed teams, and driving innovation.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    34 views2 pages

    Pankaj Sharma: Personal Profile

    Uploaded by

    mohit j
    Pankaj Sharma has over 15 years of experience in product management, program management, and delivery leadership roles. He is currently the Head of Products and Platforms at Expert G3nii Technologies where he leads SAAS product and technology deliveries. Previously, he held roles such as Account Director and Head of Projects at TIMWE where he owned products in multiple regions. He has also worked at companies such as Altruist Technologies and Applied Mobile Labs in vertical head and product management positions. Pankaj has a proven track record of successfully delivering complex projects, managing distributed teams, and driving innovation.

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    of 2

    PANKAJ CAREER HISTORY

    SHARMA
    HEADS PRODUCTS AND PLATFORMS
    Expert G3nii Technologies , Dec 2018-present

    - Leading all deliveries in SAAS Products & Technology vertical.

    Product and Program Management - Shadowing Head of Delivery for remaining verticals and hence shadow for the entire delivery
    organisation.
    - Manage ownership of end to end SAAS platform engineering.
    -Involved in complex performance marketing platform of bulk Sms,Push-notisfication and email.

    ACCOUNT DIRECTOR AND HEAD OF PROJECTS


    TIMWE, Delhi, June 2016-Dec 2018

    PERSONAL PROFILE - Global product owner of premium content (games, music, videos) based e-commerce products For
    global audiences in collaboration with mobile operators across the world.
    - Market study, stakeholder management and product road map for B2B products managed by
    Product Owner, Program Manager with 15+ years of experience Timwe.
    with globally distributed teams of 15-45 team members. Skills - Owned products in Europe, Middle East and South East Asia, contributing to 40% of org. Revenues.
    suited for consulting, program and product management - Effectively managed the teams across different geographical locations.
    opportunities. Valued for client satisfaction, quality, team - Driven the strategic implementations in Indian operators.
    building, effective engagement, exceeding expectations and - Encoding/ Transcoding farms, O/BSS integration layers, Business reporting, Content Delivery,
    proactive planning from requirements to completion.
    - KPIs for Quality of Services Delivery, Storefronts management,
    - Driving Innovation and Strategy across products and services, Driving Proof of concepts,
    Management of outsourced OTT engineering, software development & testing partners/vendors
    Delivered streaming portal with multiple GEO- locations to give a full DR service, encrypting personal
    information and optimum performance Key technologies used: OTT / VOD / Digital Media / Product /
    Program & Delivery/ Cloud / Digital Transformation.

    CONTACT DETAILS:
    VERTICAL HEAD
    Phone: +919818771230
    Altruist Technologies ,Gurgaon Sept 2014- May 2016
    Email: [email protected]
    - Effectively re-architected various product features for AirTel in order to make the automation
    A-458, Sector 19, Noida, UP-201301, India leveraged across continents.
    - Driven the strategic upgrade of Product implementation for AirTel India & Africa
    - Planned and managed several production rollouts with minimum business impact and downtime.
    - 100% Incentive earners in entire Cluster for whole FY 15- 16.
    - Worked closely with multiple teams and stakeholders to achieve customer delight
    - Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions
    to disagreements and clarify misunderstandings.
    - Improved quality processes for increased efficiency and effectiveness.

    ACCOUNT DIRECTOR AND HEAD OF NEW PROJECTS


    Bubble Motion Pte Ltd, Delhi, Dec 2013 - Aug 2014
    ACHIEVEMENTS - Successfully delivered all implementations without any escalations and ensuring customer delight.
    -Created new business opportunities with references from the existing customer and helped in
    - Best Manager Award by VSS 2010 business growth worth approx.30%
    - Chief Guest at Sharda University 2015
    - Conceptualised and lead development of new product Voice Alerts.
    - Only person in team to overachieve the target 3 consecutive
    - Incorporated amendments/improvements to the existing product Bubbly.
    years - 2007-2010
    Lead Development of POC (Proof of Concept) for new Product VoiceAlerts for Airtel

    HEAD PRODUCT AND PROJECT MANAGEMENT


    Applied Mobile Labs, Noida , Jan 2012- Dec 2013

    - Leading all deliveries in Edu-Tech Products & Technology vertical.


    SKILLS AND ABILITIES - Conceptualize and delivered m-Bazaar a m-commerce based platform which helped company to
    generate 10mn INR revenue in just 3 month of the launch.
    - Product and Program Management - Manage ownership of end to end platforms.
    - Telecom Service and Platforms
    - Partnerships and alliance negotiations
    - Time Management and Organizational Skills
    MANAGER - SERVICE DELIVERY
    - Communication and Presentation Skills
    - Complex integrations and large scale implementations One97 Communication LTD, Noida, Aug 2006-Jan 2012
    - Global shared service (Setup and operations) -Heading a team of 27 service delivery engineers - PAN INDIA responsible for daily
    - Pre-sales and PnL Management operational work including executing OBDs, managing voice portals, Managing billing and
    -- Mobile Apps/IVR/WAP subscriptions based services (text and voice) thru various mediums.
    - M2M Systems /CRM/Sales Force /SAP -Responsibility includes Coordination between various internal and external stakeholders ( i.e.
    -C, C++, Mysql, Java, HTML technical, content and service delivery) so as to ensure smooth launch of the products and services
    Strategic planning, Issue resolution in different telco's.
    - Gathering client’s feedback on regular interval to improvise our product qualities and make it
    updated as per market demand.
    - Applying intelligence and guide team in quality services.
    - Conceptualization of new ideas/products ,identifying new business avenues/opportunities and
    helping sales team with business case thereby enhancing business revenues for the
    account/organization.
    - Responsible for client interactions and presentations on weekly/monthly basis.
    - Responsible for Error free billing to the operators on monthly basis.
    - Delivered key projects like inhouse billing and Subscription service, AI based CRBT, Insta Alert - a
    Network based service which helped Airtel to winback it's 13% dormant subscribers and celebrity
    voice chat Service talk2me which become no1 for all the telecom operators.

    EDUCATION

    KURUKSHETRA UNIVERSITY
    B.Tech in Computers, 2002-2006

    Training on Telecom and voice topology - Internal, Noida - 2007

    Essential for Project Management - Internal, Noida - 2008

    Training on IP Telephony, PEC/NMS/IVRS/Donjin - Internal - 2008

    Onsite Training on LAN/WAN connectivity in Banglore Airtel BSC - 2009

    Data Science and BI - Internal - 2011

    Training on Agile, Scrum -Internal Noida 2012

    PMP Refresher training - Internal Noida 2012

    Google Analytics - 2020

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