Gas Range Lca MFL68920533 12 230817 00 Om Web en
Gas Range Lca MFL68920533 12 230817 00 Om Web en
Gas Range Lca MFL68920533 12 230817 00 Om Web en
OWNER'S MANUAL
GAS RANGE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LSGL6337* / LSGL6335*
www.lg.com
MFL68920533
Rev.12_081723 Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Safety for a Gas Range
WARNING:
Never Operate the Top Surface Cooking Section of this Appliance
Unattended.
• Failure to follow this warning statement could result in fire,
explosion, or burn hazard that could cause property damage,
personal injury, or death.
• If a fire should occur, keep away from the appliance and
immediately call your fire department.
DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH
WATER.
3
TABLE OF CONTENTS
5 IMPORTANT SAFETY 18 Surface Burners
INSTRUCTIONS 18 Assembling the Surface Burners
19 Checking Ignition of the Surface Burners
5 READ ALL INSTRUCTIONS BEFORE USE 19 Adjusting the Surface Burner to the Low
5 Safety Messages Flame (Simmer) Setting
5 Anti-Tip Device 20 Optional Rear Filler
6 WARNING 20 Installing the Rear Filler
6 Installation 20 Anti-Tip Device
7 Operation 20 Installing the Anti-Tip Device
8 Maintenance
21 Test Run
8 Grounding Instructions
21 Test the Range Before Use
8 Risk of Fire and Flammable Materials
9 CAUTION 22 OPERATION
9 Installation
9 Operation 22 Control Panel
9 Maintenance 22 Control Panel Features
23 Knob/Display Lighting (Model LSGL6337*)
10 PRODUCT OVERVIEW 24 Changing Oven Settings
24 Clock
10 Product Features
24 Oven Light
10 Exterior & Interior
24 Timer On/Off
10 Product Specifications
25 Wi-Fi
11 Accessories
25 Settings (Hour Mode, Convection Auto
Conversion, Calibrating the Oven
12 INSTALLATION Temperature, Preheat Alarm Light, Beeper
Volume, Fahrenheit or Celsius)
12 Before Installing 26 Control Lock
12 Tools Needed 27 Start Time (Delayed Timed Cook)
12 Parts 27 Cook Time (Timed Cook)
12 In the Commonwealth of Massachusetts 28 Minimum & Maximum Default Settings
12 Unpacking and Moving the Range
29 Gas Surface Burners
13 Choosing the Proper Location 29 Before Using the Gas Surface Burners
13 Ventilation 30 Burner Locations
13 Flooring 31 Using the Gas Surface Burners
13 Ambient Temperature 31 Setting the Flame Size
14 Dimensions and Clearances 31 Using the Proper Cookware
15 Leveling 32 Using a Wok
15 Leveling the Range 32 Using the Wok Grate
53 MAINTENANCE
53 Cleaning
53 General Cleaning Tips
53 Exterior
54 Gas Surface Burners
56 EasyClean
59 Self Clean
61 Removing/Assembling Lift-Off Oven Doors
62 Removing/Assembling Drawers
63 Removing/Assembling the Vent Trim
IMPORTANT SAFETY INSTRUCTIONS 5
ENGLISH
Download this owner's manual at http://www.lg.com
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
Anti-Tip Device
To reduce the risk of tipping, the appliance must be secured by a properly installed anti-tip device. To
check if the device is installed properly, verify that the anti-tip device is engaged, or grasp the top rear
edge of the range back guard and carefully attempt to tilt it forward. Refer to the installation section for
instructions.
WARNING
• A child or adult can tip the range and be killed.
• Install the anti-tip device to the structure and/or the range. Verify the anti-tip device has been properly
installed and engaged by following the guide on the anti-tip bracket template.
• Engage the range to the anti-tip device by following the guide on the anti-tip bracket template. Ensure
the anti-tip device is re-engaged when the range is moved by following the guide on the anti-tip bracket
template.
• Re-engage the anti-tip device if the range is moved. Do not operate the range without the anti-tip device
in place and engaged.
• See installation instructions for details.
• Failure to do so can result in death or serious burns to children or adults.
• Do not rest large, heavy items such as whole turkeys on the open oven door. The range could tip forward
and cause injury.
6 IMPORTANT SAFETY INSTRUCTIONS
WARNING
• Do not step or sit on the oven door. The range could be tipped and injury might result from spilled hot
liquid, food, or the range itself.
• Never remove the oven legs. The range will not be secured to the anti-tip bracket if the legs are
removed.
aAnti-tip bracket
bLeveling leg
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Installation
• Do not attempt to open or close the door or operate the oven until the door is properly installed.
• Have the installer show you the location of the range gas shut-off valve and how to shut it off if
necessary.
• To shut off the gas supply to the range, close the range gas shut-off valve by turning it clockwise.
a Pressure regulator
b Lever open (use) position
c Remove the label
d Adapter (1/2"-14 NPT)
e Gas flow into range
f Range gas shut-off valve
• Make sure your range is properly installed and grounded by a qualified installer, according to the
installation instructions. Any adjustment and service should be performed only by qualified gas range
installers or service technicians.
• Make sure your range is properly adjusted by a qualified service technician or installer for the type of gas
(natural or LP) that is to be used. Your range can be converted for use with either type of gas. See the
installation instructions.
• These adjustments must be done by a qualified service technician according to the manufacturer’s
instructions and all codes and requirements of the authority having jurisdiction. Failure to follow these
instructions could result in serious injury or property damage. The qualified agency performing these
adjustments assumes responsibility for the conversion.
• Disconnect the electrical supply before servicing the appliance.
IMPORTANT SAFETY INSTRUCTIONS 7
• This product should not be installed below ventilation type hood systems that direct air in a downward
direction.
- Doing so may cause ignition and combustion problems with the gas burners resulting in personal
injury and may affect the cooking performance of the unit.
ENGLISH
• To prevent poor air circulation, place the range out of the kitchen traffic path and out of drafty locations.
Operation
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as
aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning.
Aluminum foil linings may also trap heat, causing a fire hazard.
WARNING
NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon
monoxide poisoning and overheating of the oven.
• Gas appliances can cause minor exposure to four potentially harmful substances, namely benzene,
carbon monoxide, formaldehyde and soot, caused primarily by the imperfect combustion of natural or
LP gas. Correctly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize
imperfect combustion.
- Exposure to these substances can be minimized by opening windows or using a ventilation fan or
hood.
• Let the burner grates and other surfaces cool before touching them.
• Never block the vents (air holes) of the range. They provide the air inlet and outlet necessary for the
range to operate properly with correct combustion.
- Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the
bottom of the range.
• Never obstruct the flow of combustion and ventilation air by blocking the oven vent or air intakes. Doing
so restricts air to the burner and may result in carbon monoxide poisoning.
• Stepping, leaning or sitting on the doors or drawers of this range can result in serious injuries and also
cause damage to the range. Do not allow children to climb or play around the range. The weight of a
child on an open door may cause the range to tip, resulting in serious burns or other injury.
• Never place fingers between the hinge and front oven frame. Hinge arms are spring mounted. If
accidentally hit, the hinge will slam shut against the oven frame and injure your fingers.
• Do not leave children alone or unattended where a range is hot or in operation. They could be seriously
burned.
• Do not let anyone climb, stand or hang on the oven door, warming drawer or cooktop. They could
damage the range or tip it over, causing severe personal injury.
• Do not stand or place excessive weight on an open door. This could tip the range, break the door, or
injure the user.
• To prevent fire hazard or electrical shock, do not use an adapter plug or an extension cord, or remove
the grounding prong from the electrical power cord. Doing so can result in death or serious burns to
children or adults.
• Make sure that all packaging materials are removed from the range before operating it to prevent fire or
smoke damage should the packaging material ignite.
• When opening the door of a hot oven, stand away from the range. The hot air and steam that escape can
cause burns to hands, face and eyes.
• Do not heat food in closed containers. Pressure inside the container could increase and cause the
container to burst, resulting in injury.
8 IMPORTANT SAFETY INSTRUCTIONS
• Do not line oven walls or bottom with aluminum foil or allow them to contact exposed heating elements
in the oven. Doing so could create a fire hazard or cause damage to the range.
• During oven operation, the upper surface of the drawer cavity becomes hot and may cause burns. Never
allow children to remain unsupervised near the oven or cooktop.
• Do not put your hand inside the drawer during the oven operation.
Maintenance
• Large scratches or impacts to glass doors can lead to broken or shattered glass.
• Items of interest to children should not be placed in cabinets above the range or on the backsplash of
the range.
- Children climbing on the range to reach items could be seriously injured.
• Do not attempt to repair or replace any part of your range unless it is specifically mentioned in this
manual. All other services should be referred to a qualified technician.
Grounding Instructions
• Plug your range into a 120-volt grounded outlet only. Do not remove the round grounding prong from
the plug. If in doubt about the grounding of the home electrical system, it is your personal responsibility
and obligation to have an ungrounded outlet replaced with a properly grounded, three-prong outlet in
accordance with the National Electrical Code. Do not use an extension cord with this range.
CAUTION
CAUTION
ENGLISH
• To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when
using this product, follow basic precautions, including the following:
Installation
• After using your range for an extended period of time high floor temperatures may result. Many floor
coverings will not withstand this kind of use. Never install the range over vinyl tile or linoleum that
cannot withstand such type of use. Never install it directly over interior kitchen carpeting.
Operation
• Do not use the oven for storing food or cookware. Items stored in the oven can catch on fire.
• To prevent damage to the oven door, do not attempt to open the door when Lock is displayed. (On some
models)
• Do not use delayed baking for highly perishable foods such as dairy products, pork, poultry, or seafood.
• Keep the oven free from grease buildup.
• Insert the oven racks in the desired position while the oven is cool.
• To prevent burns when removing food, slide racks out until the stop engages, then remove food items.
This may also protect you from getting burned by touching hot surfaces of the door or oven walls.
• When placing or removing a griddle, always wear oven mitts.
• When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
• Use only glass cookware that is recommended for use in gas ovens.
• For safety and better cooking performance, always bake and broil with the oven door closed. Open door
baking or broiling can cause damage to the knobs or valves. Do not leave the oven door open during
cooking or while the oven is cooling down.
• To protect against food-borne illnesses, cook meat and poultry thoroughly. The USDA has indicated the
following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F
- Poultry: 165 °F
- Beef, veal, pork, or lamb: 145 °F
- Fish/seafood: 145 °F
Maintenance
• Do not use commercial oven cleaners on the oven finish or around any part of the oven. They will
damage the finish.
• To prevent staining or discoloration, clean the appliance after each use.
• Wear gloves when cleaning the range to avoid injury or burns.
PRODUCT OVERVIEW
Product Features
Exterior & Interior
a Cooktop
b Cooktop controller
c Oven door
f Gasket
g Broil burner
h Convection burner
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Exterior Dimensions 29 7/8" (W) x 37 1/8" (H) x 26 7/8" (D) (D with door closed)
75.9 cm (W) x 94.3 cm (H) x 68.3 cm (D) (D with door closed)
ENGLISH
Anti-tip Kit • LSGL6337* model only
a Grid
a Anti-tip Bracket (1 ea) b Broiler Pan
b Screws (6 ea)
NOTE
c Anchors (6 ea) • Contact LG Customer Service at 1-800-243-0000
(1-888-542-2623 in Canada) if any accessories
d Template (1 ea) are missing.
• For your safety and for extended product life,
LP Nozzle Conversion Kit only use authorized components.
• The manufacturer is not responsible for product
malfunction or accidents caused by the use of
separately purchased, unauthorized
components or parts.
a Cooktop Nozzles
• The images in this guide may be different from
• LSGL6337* : 6 ea
the actual components and accessories, which
• LSGL6335* : 5 ea are subject to change by the manufacturer
without prior notice for product improvement
b Oven Nozzles (2 ea) purposes.
c Installation Guide (1 ea)
Other Accessories
b Griddle (1 ea)
INSTALLATION
Before Installing • When using a flexible gas connector, it must not
exceed 3 feet in length.
Tools Needed
Unpacking and Moving the Range
WARNING
• You should use two or more people to move and
install the range. (Excessive Weight Hazard)
Failure to do so can result in back or other injury.
• Do not use the door handles or knobs to push or
pull the range during installation or when
moving the range out for cleaning or service.
a Phillips screwdriver Doing so can result in serious damage to the
range.
b Flat-blade screwdriver
f Level
• Your range is heavy and can be installed on soft with the gas cooking appliance resulting in
floor coverings such as cushioned vinyl or personal injury or unintended operation.
carpeting. Use care when moving the range on
this type of flooring. Use a belt when moving the
range to prevent damaging the floor. Or slide Flooring
ENGLISH
the range onto cardboard or plywood to avoid
damaging the floor covering. • Your range, like many other household units, is
heavy and can be installed on soft floor
coverings such as cushioned vinyl or carpeting.
Use care when moving the range on this type of
flooring.
• When the floor covering ends at the front of the
range, the area that the range will be installed
on should be built up with plywood to the same
level or higher than the floor covering. This will
allow the range to be moved for cleaning and
servicing, as well as provide proper air flow to
the range.
• Make sure the floor covering can resist
temperatures of at least 167 °F (75 °C). See the
Installation Safety Instructions included in this
manual.
• Remove packing material, tape and any
temporary labels from your range before using.
Do not remove any warning-type labels, the Ambient Temperature
model and serial number label, or the Tech
• Make sure the wall coverings around your range
Sheet that is located on the back of the range.
can resist the heat generated up to 194 °F (90 °C)
• To remove any remaining tape or glue, rub the by the range. See the Installation Safety
area briskly with your thumb. Tape or glue Instructions included in this manual.
residue can also be easily removed by rubbing a
small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your range.
Dimensions
LSGL6337*,
- Dimensions
LSGL6335*
E Depth (Includes only the product body that is loaded into the cabinet.
24 3/4" (629.4 mm)
Excludes door, drawer, and handles)
Clearances
ENGLISH
a Minimum
30"
(76.2 cm)
7 14/16"
(20 cm)
11 13/16"
(30 cm)
3 /
6 16"
Leveling make it easier to insert the rear leg into the anti-tip
bracket.
ENGLISH
after installation, make sure the regulator valve
is still open.
NOTE
• Installation must conform with local codes or, in
the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54 or, in
Canada, the Natural Gas and Propane
Installation Code, CSA B149.1.
a Pressure regulator
WARNING 2 Make sure that the caps and heads are placed
• For personal safety, this appliance must be in the correct locations.
properly grounded.
• Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
3 Make sure the hole in the burner head is
positioned over the electrode.
• The customer should have the wall receptacle
and circuit checked by a qualified electrician to
make sure the receptacle is properly grounded.
e Front of range
• Do not use an adapter plug. Disconnecting of f Dual burner head and cap
the power cord places undue strain on the
• LSGL6337* model only
adapter and leads to eventual failure of the
adapter ground terminal. Extra Large burner head and cap
• LSGL6335* model only
g Hole
h Electrode
INSTALLATION 19
Checking Ignition of the Surface 3 Remove the knob and knob ring.
Burners
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Select a surface burner knob and simultaneously minimum length of 3" (76.2 mm) and a
push in and turn to the Lite position. You will hear diameter of 3/32" (2.4 mm) into the opening
a clicking sound indicating proper operation of the marked below.
spark module.
Once the air has been purged from the supply
lines the burner should ignite within 4 seconds.
After the burner ignites, rotate the knob out of the
Lite position. Try each burner in succession until
all burners have been checked.
Quality of Flames
The combustion quality of the burner flames
needs to be confirmed visually.
a Simmer on dual burner
Yellow flames b Simmer on other burners
Call for service.
NOTE
Adjusting the Surface Burner to the
• The product is shipped with the low flame
Low Flame (Simmer) Setting (Simmer) setting at the lower limit. It cannot be
set any lower.
1 Light all surface burners.
• Screws c must enter wood or concrete. 2 Turn oven mode knob to select Bake. 350 °F
appears in the display.
• Make sure the door is closed.
ENGLISH
3 Press START.
NOTE
a Anti-tip bracket • It may take between 30 and 90 seconds for the
burner to start heating.
b Wall plate
Test Run
Test the Range Before Use
NOTE
• Do not try to light either the Bake or Broil
burners during a power outage. The range has
an electrical ignition system and cannot be used
without power.
OPERATION
Control Panel
Control Panel Features
Model: LSGL6337*
Model: LSGL6335*
a Smart DiagnosisTM
Use during the Smart Diagnosis feature.
b Control Lock
Press and hold the button for 3 seconds to lock the control panel.
c Cook Time
Press the button to set the desired amount of time for food to cook. The oven shuts off when the set
cooking time runs out.
d Start Time
Press the button to set the delayed timed cook. The oven starts at the set time.
e Temp.
Press the button to set the oven temperature during oven use.
g Keep Warm
Press the button to keep food warm after cooking.
• This feature should be used after cooking in the oven.
OPERATION 23
h Settings
Press the button to select and adjust oven settings.
i Clock
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Press the button to set the time of day.
j Light
Press the button to turn the oven light on or off.
k START
Press the button to start all oven features.
NOTE
• Flashing Clock
If the colon in the clock display flashes, press Clock and reset the time, or press any key to stop the
flashing.
• Press any button on the control panel to activate the display.
• Setting the Time, Timer and Temperature
If you enter one digit of a number incorrectly, enter the entire number again to correct it. For example, if
you press 1, 0, 3 and 1 to set the clock for 10:30, press 1, 0, 3 and 0 to enter the correct time.
a Knob Lighting
b Mode Knob
c Display Lighting
NOTE
• Oven Mode knob does not have knob lighting.
24 OPERATION
NOTE
• Turning on Control Lock does not prevent the knob lighting or cooktop elements from turning on when
a cooktop knob is turned.
ENGLISH
1 Set the oven mode knob to the OFF position. 3 Press START to accept the change.
NOTE
3 Press START to accept the change.
• See the "Smart Functions" section in the owner’s
manual for more details.
NOTE
• The convection cooking mode uses air
circulation to cook faster and more evenly than
Settings (Hour Mode, Convection the normal cooking mode, so you can get better
cooking results than normal baking even when
Auto Conversion, Calibrating the the temperature is reduced by 25°F / 14℃.
Oven Temperature, Preheat Alarm
Light, Beeper Volume, Fahrenheit
or Celsius) Calibrating the Oven Temperature
When you start using the oven, pay careful
Press the Settings button repeatedly to toggle
attention to the recommended temperatures,
through and change oven settings.
times, and rack positions in the manual. This oven
The Settings button allows you to: may differ from your previous oven, and it may
• set the hour mode on the clock (12 or 24 take some time to become accustomed to it. If you
hours) have followed the recommended guides for this
oven and still believe that the temperature is
• enable/disable convection auto conversion
hotter or colder than expected, you can manually
• calibrate the oven temperature calibrate the displayed oven temperature.
• activate/deactivate the preheating alarm There are 2 methods for adjusting the
light temperature display.
• set the beeper volume • Method 1: Try to gauge how much to increase or
• switch the temperature scale between decrease the displayed temperature by testing
Fahrenheit and Celsius familiar recipes at higher or lower temperatures
than recommended. This may help you decide
the amount of temperature adjustment you
Setting the Hour Mode want.
The control is set to use a 12-hour clock. To set the
• Method 2: Adjust the temperature to 15 °F (8 °C)
clock to 24-hour mode, follow the steps below.
hotter or cooler at first. Try the oven with this
setting. If you still need to adjust the oven
1 Press Settings once. temperature, use the results of the first
26 OPERATION
adjustment as a reference and vary the You can activate or deactivate the preheating
temperature adjustment amount until the oven alarm light.
temperature display is calibrated to your
satisfaction. 1 Press Settings repeatedly until PrE appears in
the display.
NOTE
3 To lower the temperature, press Settings a • Adjusting the beeper volume does not affect the
to add a minus sign (-) to the displayed preheat alarm volume.
number. To raise the temperature, press
Settings a to remove the minus sign in the
display. Selecting Fahrenheit or Celsius
Set the oven temperature display to show either
Fahrenheit (℉) or Celsius (℃) units. The oven
4 Press START e to accept the change. defaults to Fahrenheit unless changed by the user.
2 The lock melody sounds. Loc and the lock icon 4 Set the baking time: press 3 and 0 (for 30
k appear in the display. minutes).
• The baking time can be set for any amount
of time between 1 minute and 11 hours and
ENGLISH
3 To deactivate the Control Lock feature, press 59 minutes
and hold Control Lock for three seconds. The
unlock melody sounds and the controls
unlock. 5 Press Start Time.
NOTE
• Turning on Control Lock does not prevent the 6 Set the start time: Press 4, 3 and 0 for 4:30.
knob lighting or cooktop elements from turning
on when a cooktop knob is turned.
7 Press START. A short beep sounds and Timed
Delay and the start time appear in the
display. The oven begins baking at the set
Start Time (Delayed Timed Cook) start time.
The automatic timer of the Delayed Timed Cook
function turns the oven on and off at the time you NOTE
select. This feature can be used with the Bake, • To cancel the Delayed Timed Cook function, turn
Conv. Bake and Conv. Roast modes. the oven mode knob to the OFF position at any
time.
CAUTION • To change the cooking time, repeat step 3 and
• Use caution with the Delayed Timed Cook press START.
features. Use the automatic timer when cooking • If the oven clock is set as a 12-hour clock, you
cured or frozen meats and most fruits and can delay the cook time for 12 hours. If the oven
vegetables. Foods that can easily spoil, such as clock is set as a 24-hour clock, you can delay the
milk, eggs, fish, meat or poultry, should be cook time for 24 hours.
chilled in the refrigerator first. Even when
chilled, they should not stand in the oven for The oven will continue to cook for the set amount
more than 1 hour before cooking begins, and of time and then turn off automatically. When the
should be removed promptly when cooking is cooking time has elapsed:
complete. Eating spoiled food can result in
sickness from food poisoning. • End and the time of day show in the display.
• The cook end indicator tone sounds every 60
seconds until the oven mode knob is turned to
Setting a Delayed Timed Cook the OFF position.
For example, to bake at 300 °F for 30 minutes and
delay the start of baking until 4:30, first set the
clock for the correct time of day. Cook Time (Timed Cook)
Set the oven to cook for a specific length of time
1 Turn the oven mode knob to select Bake. using the Timed Cook feature. This feature can
350 °F appears in the display. only be used with the Bake, Conv. Bake, Conv.
Roast, Air Sous-Vide, Air Fry, Slow Cook,
FrozenMeal and Proof modes.
2 Set the temperature: Press 3, 0 and 0.
Setting a Timed Cook
For example, to bake at 300 °F for 30 minutes, first
3 Press Cook Time. Timed flashes in the set the clock to the correct time of day.
display.Bake, 0:00 and 300 °F appear in the
display. 1 Turn the oven mode knob to select Bake. 350
°F appears in the display.
300 ℉ / 550 ℉ /
150 ℃ 285 ℃
Frozen 400 °F /
0:01 11:59
Meal 205 ℃
Hr. / Hr. /
min. min.
OPERATION 29
ENGLISH
Time Time
• Touching grates before they cool down may
300 ℉ / 550 ℉ / cause burns.
150 ℃ 285 ℃ • What to do if you smell gas
400 °F /
Air Fry 0:01 11:59
205 ℃ - Open windows.
Hr. / Hr. /
min. min. - Do not try to light any appliance.
b Small burner
The smallest burner is used for delicate foods
such as sauces or foods that require low heat
for a long cooking time.
ENGLISH
liquid to a boil. It can be used with cookware 10
inches or larger in diameter.
d Oval burner
The center, oval burner is for use with a griddle
or oval pots.
NOTE
Using the Proper Cookware
• The electric spark ignition system makes a
clicking noise. • Aluminum
- Medium-weight cookware is recommended
because it heats quickly and evenly. Most
foods brown evenly in an aluminum skillet.
4 Turn the control knob to control the flame Use saucepans with tight fitting lids when
size. cooking with minimum amounts of water.
• Cast-Iron
CAUTION - If heated slowly, most skillets will give
• Do not attempt to disassemble or clean around satisfactory results.
any burner while another burner is on. All the
• Stainless Steel
spark igniters on the cooktop will activate when
igniting just one burner. An electric shock may - This metal alone has poor heating properties
result causing you to knock over hot cookware. and is usually combined with copper,
aluminum or other metals for improved heat
distribution. Combination metal skillets work
32 OPERATION
Using a Wok 3 Place the wok grate on top of the left or right
If using a wok, use a 14-inch or smaller flat- front burner grate, aligning the notches on
bottomed of wok. Make sure that the wok bottom the wok grate with the burner grate's fingers.
sits flat on the grate. • Make sure the side marked FRONT is
toward the front.
CAUTION
• Do not use a wok support ring. Placing the ring
over the burner or grate may cause the burner
to work improperly, resulting in carbon
monoxide levels above allowable standards. This
can be hazardous to your health.
a Front
NOTE
• Make sure the wok grate is stable and the wok
rests firmly on the wok grate.
• Do not use a wok that is the wrong size to fit
securely in the wok grate.
• The wok grate and griddle cannot be used at the
same time.
Using the Wok Grate • For best performance, place the wok grate over
the extra large, right front burner.
Use the included wok grate to support a 12" to 14"
round-bottomed wok. • Do not use the wok grate with cookware other
than a wok.
OPERATION 33
• Clean the wok grate with hot, soapy water. Do How to Place the Griddle
not use oven cleaners, steel wool, or abrasive The griddle can only be used with the center
cleansers. Do not clean with the self-clean mode. burner. The griddle must be properly placed on
the center grate, as shown below.
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CAUTION
Using Stove-Top Grills
• Do not remove the center grate when using the
Do not place stove-top grills on the burner. griddle.
• Do not remove the griddle plate until the
CAUTION cooktop grates, surfaces and griddle plate have
• Do not use stove top grills on the surface completely cooled.
burners. Using a stove top grill on the surface • The griddle plate on the cooktop may become
burner will cause incomplete combustion and very hot when using the cooktop, oven or broiler
can result in exposure to carbon monoxide systems. Always use oven mitts when placing or
levels above allowable current standards. This removing the griddle plate.
can be a health hazard.
a Front
Using the Griddle
Preheating Guide
This feature is only available on some models. Preheat the griddle according to the guide below
The non-stick coated griddle provides an extra- and adjust for the desired setting.
large cooking surface for meats, pancakes or other • Type of Food : Warming Tortillas
food usually prepared in a frying pan or skillet.
- Cook Setting: 5 (MED)
CAUTION • Type of Food : Pancakes
• Avoid cooking extremely greasy foods as grease - Preheat Conditions: HI 5 min.
spillover can occur. - Cook Setting: HI
• The griddle can become hot when surrounding • Type of Food : Hamburgers
burners are in use.
- Preheat Conditions: HI 5 min.
• Do not overheat the griddle. This can damage
- Cook Setting: HI
the non stick coating.
• Type of Food : Fried Eggs
• Do not use metal utensils that can damage the
griddle surface. Do not use the griddle as a - Preheat Conditions: HI 5 min.
cutting board. - Cook Setting: HI
• Do not place or store items on the griddle. • Type of Food : Bacon
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Breakfast Sausage Links
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Hot Sandwiches
- Preheat Conditions: HI 5 min.
Before Using the Oven - The oven and broiler cannot be used during a
power outage. If the oven is in use when a
Read all instructions before using.
power failure occurs, the oven burner shuts off
and cannot be re-lit until power is restored.
CAUTION Once power is restored, you will need to reset
• To avoid discoloration during use, follow the tips the oven (or Broil function).
in the Maintenance section. • Do not block, touch or place items around the
• What to do if you smell gas oven vent during cooking.
- Open windows. - Your oven is vented through ducts at the
center above the burner grate. Do not block
- Do not try to light any appliance.
the oven vent when cooking to allow for
- Do not touch any electrical switch. proper air flow. Do not touch vent openings or
- Do not use any phone in your building. nearby surfaces during any cooking operation.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Do not place plastic or flammable items on the
cooktop. They may melt or ignite if left too close
to the vent.
• Do not place closed containers on the cooktop.
The pressure in closed containers may increase,
which may cause them to burst.
OPERATION 35
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CAUTION
• Replace oven racks before turning the oven on
• You may see condensation on the oven door to prevent burns.
glass. • Do not cover the racks with aluminum foil, or
- As the oven heats up, the heated air in the any other material, or place anything on the
oven may cause condensation to appear on bottom of the oven. Doing so will result in poor
the oven door glass. These water drops are baking and may damage the oven bottom.
harmless and will evaporate as the oven • Only arrange oven racks when the oven is cool.
continues to heat up.
• Do not place objects heavier than 33 lb (15 kg)
on the racks. Do not place heavy objects on the
corners of the racks. Doing so can damage the
racks.
Removing Racks
Oven Vent
1 Pull the rack straight out until it stops.
Instaview
Knock twice on the center of the glass panel to
a Oven Vent reveal the contents of the oven without opening
the door.
b Vent trim
CAUTION
• The edges of the range vent are sharp. Wear
gloves when cleaning the range to avoid injury.
• Do not block, touch or place items around the
oven vent during cooking.
- Do not block the oven vent when cooking to
allow for proper air flow. Do not touch vent
openings or nearby surfaces during any
cooking operation.
36 OPERATION
CAUTION
4 When cooking is complete, turn the oven
mode knob to the OFF position.
• Do not hit the glass door panel with excessive
force. Do not allow hard objects like cookware or
glass bottles to hit the glass door panel. The 5 Remove food from the oven.
glass could break, resulting in a risk of personal
injury.
NOTE
• It is normal for the convection fan to operate
NOTE periodically throughout a normal bake cycle in
• Knocking twice on the glass panel turns the the oven. This is to ensure even baking results.
interior light on or off.
• The light turns off automatically after 90
seconds. Baking Tips
• The InstaView function is disabled when the • Baking time and temperature will vary
oven door is opened and for one second after depending on the characteristics, size, and
closing the door. shape of the baking pan used.
• The InstaView function is disabled during Self • Check for food doneness at the minimum recipe
Clean, Control Lock / Lockout, and initial power time.
input (on some models only). • Use metal bakeware (with or without a nonstick
• Tapping the edges of the glass panel may not finish), heatproof glass-ceramic, ceramic or
activate the InstaView function. other bakeware recommended for oven use.
• The taps on the glass panel must be hard • Dark metal pans or nonstick coatings will cook
enough to be audible. food faster with more browning. Insulated
bakeware will slightly lengthen the cooking time
• Loud noises near the oven may activate the for most foods.
InstaView function.
• The oven bottom has a porcelain-enamel finish.
To make cleaning easier, protect the oven
bottom from excessive spillovers by placing a
cookie sheet on the rack below the rack you are
Bake cooking on. This is particularly important when
Bake is used to prepare foods such as pastries, baking a fruit pie or other foods with a high acid
breads and casseroles. content. Hot fruit fillings or other foods that are
highly acidic may cause pitting and damage to
The oven can be programmed to bake at any
the porcelain-enamel surface and should be
temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃).
wiped up immediately.
The default temperature is 350 ℉ (175 ℃).
2 Set the oven temperature: press 3, 7 and 5. Setting the Convection Function
(example, 375 °F)
3 Press START. The oven starts to preheat. 1 Turn the oven mode knob to select Conv.
Bake or Conv. Roast. The display flashes 350
NOTE °F.
• As the oven preheats, the temperature is
displayed and rises in 5-degree increments.
Once the oven reaches the set temperature, a 2 Set the oven temperature: press 3, 7 and 5.
tone sounds and the oven light blinks on and off.
OPERATION 37
3 Press START. The display shows Conv. Bake 2 Place the grid in the broiler pan.
or Conv. Roast and the oven temperature
starting at 100 °F.
• As the oven preheats, the display shows 3 Place the broiler pan on the oven rack.
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increasing temperatures in 5-degree
increments. Once the oven reaches the set
adjusted temperature, a tone sounds and
the oven light flashes on and off. The
display shows the auto-converted oven Grid (sold separately)
temperature, 350 °F and the fan icon.
4 When cooking has finished or to cancel, turn Broiler pan (sold separately)
the oven mode knob to the OFF position.
CAUTION
NOTE • Do not use a broiler pan without a grid.
• The oven fan runs while convection baking. The
• Do not cover the grid with aluminum foil.
fan stops when the door is open. In some cases,
the fan may shut off during a convection bake • Position food (fat side up) on the grid.
cycle.
Rib 2
Ham, cooked 2
Heavy duty rack
Whole chicken 3
Turkey 3
Rack
Food
position
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2 Press START. The oven begins to heat.
First Second
Quantity and/or Rack
Food Side Side Comments
Thickness Position
(min.) (min.)
Rare 6 (7*) 7 5
1" thick
Medium 6 (7*) 12 5-6 Steaks less than 1"
1 to 11/2 lbs.
thick cook through
Well done 6 (7*) 13 8-9 before browning. Pan
Beef Steaks
Rare 4 (5*) 10 6-7 frying is
recommended. Slash
11/2" thick
Medium 4 (5*) 12-15 10-12 fat.
2 to 2 1/2 lbs.
Well done 4 (5*) 25 16-18
First Second
Quantity and/or Rack
Food Side Side Comments
Thickness Position
(min.) (min.)
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2 (1" thick) Medium 5 (6*) 6 4-7
about 10 to 12
oz. Well done 5 (6*) 10 10
Lamb Chops
Medium 5 (6*) 10 4-6
2 (1 1/2" thick)
about 1lb. Well done 5 (6*) 17 12-14
• This guide is only for reference. Adjust cook time according to your preference.
NOTE
• The USDA advises that consuming raw or undercooked fish, meat, or poultry can increase your risk of
food-borne illness.
• The USDA has indicated the following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F (71.1 °C)
- Poultry: 165 °F (73.9 °C)
- Beef, veal, pork, or lamb: 145 °F (62.8 °C)
- Fish / Seafood: 145 °F (62.8 °C)
3 Press START.
NOTE
2 Turn the oven mode knob to select Proof/
Warm until Proof appears in the display. • The Warm function is intended to keep food
warm. Do not use it to cool food down.
• It is normal for the fan to operate during the
3 Press 1 to set Proof. Warm function.
• The Warm function will be maintained up to 3
hours unless the oven mode knob is turned to
4 Press START. the OFF position.
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oven mode knob to the OFF position.
NOTE
• You can also activate the Keep Warm function
while operating some cook modes.
• The Keep Warm function will be maintained up
to 3 hours unless you turn the oven mode knob
to the OFF position. a Air Fry Tray
Recommendations When Air Frying • Open a window or sliding glass door, if possible,
High-Fat Foods to make sure the kitchen is well-ventilated.
Foods high in fat will smoke when using the Air Fry • Clean the grease filters on your exhaust hood
mode. For best results, follow these regularly.
recommendations when air frying foods that are • Keep the oven free from grease buildup. Wipe
high in fat, such as chicken wings, bacon, sausage, down the interior of the oven before and after
hot dogs, turkey legs, lamb chops, ribs, pork loin, air frying (once the oven has cooled).
duck breasts, or some plant-based proteins.
• Run oven cleaning cycles (Easy Clean or
SelfClean) regularly, depending on how often
CAUTION and what types of food you Air Fry.
• Never cover slots, holes, or passages in the oven • Avoid opening the oven door more than
bottom or cover entire racks with materials such necessary to help maintain the oven
as aluminum foil. Doing so blocks airflow temperature, prevent heat loss, and save
through the oven and can result in carbon energy.
monoxide poisoning. Aluminum foil can also
trap heat, causing a fire hazard or poor oven • Air-frying fresh chicken pieces such as wings or
performance. drumsticks with the skin left on can produce
smoke as the fat renders at high temperatures.
If the smoke is excessive, use the Convection
• Turn on your exhaust hood at a high fan setting
Roast mode instead of Air Fry.
before you start Air Fry and leave it on for 15
minutes after you're done.
† High-fat items may produce more smoke when cooked using Air Fry. For less smoke, cook using
Convection Roast mode.
Quantity Rack
Recommended Items Temp. (°F) Time Guide
(oz) Position
POTATOES-Frozen
POTATOES-Fresh/Homemade
Homemade French Fries 25 450 5 30-40 Cut the potatoes and soak
(10x10 mm) for 30 minutes in hot tap
water. Drain and pat
Homemade Potato 60 450 5 30-40 dry.Brush or lightly spray
Wedges with 3 tbsp. of oil. Add salt
and pepper to taste.
OPERATION 45
Quantity Rack
Recommended Items Temp. (°F) Time Guide
(oz) Position
CHICKEN-Frozen
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Frozen Chicken Nuggets, 30 425 5 15-25
Crispy
CHICKEN-Fresh, Skin on
OTHER
Fresh Scallops on the half 35 425 5 20-30 Melt 4 tbsp. of butter and
shell (35.3 oz) brush on scallops. Mix 1/2
cup bread crumbs, 1 tbsp.
minced garlic, 1/4 cup
grated parmesan cheese
and season to taste.
Sprinkle mixture over
scallops.
Air Sous-Vide (Model LSGL6337*) • Refer to the cooking guide for recommended Air
Sous-Vide settings.
This feature is only available on some models.
Air Sous-Vide cooking uses air to cook foods “low Benefits of Air Sous-Vide
and slow.” Use it to cook meat, fish, seafood,
The lower temperatures and long cooking times
poultry or vegetables. Food must be vacuum
used in Air Sous-Vide cooking provide many
packed in pouches before cooking.
benefits.
• It is not necessary to preheat the oven when
using Air Sous-Vide.
46 OPERATION
Beef 1” thick
135 - 2 hr. 2.5 hr.
steak 14.1-17.6 oz
Chicken
4.2-5.3 oz 145 - 2.5 hr. 3 hr.
breast
Salmon 1” thick
130 - 2 hr. 2.5 hr.
7 oz
Asparagus 2.8 oz / 6 ea
185 20 min. 30 min. 45 min.
5.6 oz / 12 ea
ENGLISH
any time. oven door.
NOTE
• To cancel Slow Cook during use, turn the oven
Meat Probe (Model LSGL6337*)
mode knob to the OFF position at any time. This feature is only available on some models.
• For best results, use a single rack in position 1 or The meat probe accurately measures the internal
2. temperature of meat, poultry and casseroles. It
should not be used during broiling, self clean,
warming, proofing, FrozenMeal or Air Sous-Vide.
Always unplug and remove the meat probe from
Remote Start the oven when removing food. Before using, insert
the probe into the center of the thickest part of the
If the appliance is connected to a home Wi-Fi meat or into the inner thigh or breast of poultry,
network, this function starts preheating and then away from fat or bones. Place food in the oven and
holds the temperature for up to 12 hours connect the meat probe to the jack. Keep the
(including preheating time). If the appliance is not probe as far away from heat sources as possible.
connected to the network, OFF appears in the
display. Follow the instructions in the Smart
Functions section to connect the appliance to the
network.
48 OPERATION
3 Press Start.
2 Connect the meat probe to the jack. 4 Set the probe temperature.
5 Press Start.
IMPORTANT NOTE
Turn the oven mode knob to the OFF position to
cancel the Meat Probe function at any time. To
avoid breaking the probe, make sure food is
completely defrosted before inserting.
3 Press Start.
Poultry
Breast, Well Done: 170 °F (77 °C)
OPERATION 49
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Using the Sabbath Mode
Sabbath mode is typically used on the Jewish
Sabbath and Holidays. When the Sabbath mode is
activated, the oven does not turn off until the
Sabbath mode is deactivated. In Sabbath mode, all
oven function buttons and cooktop knobs are
inactive. sb will appear in the display.
4 Press START.
NOTE
• Sabbath mode is only available when oven is in
Bake mode.
• If a cook time is set, the oven turns off
automatically at the end of the cook time,
without chiming. The oven remains in Sabbath
mode, but is turned off.
• If no cook time is set, the oven will not
automatically turn off.
• After a power failure, the display will turn back
on in Sabbath mode, but the oven will be off.
• Always close the oven door before engaging
Sabbath mode.
50 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application becomes weak. It may take a long time to
register or fail to install the application.
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a 2 Turn off the Mobile data or Cellular Data on
smartphone. your smartphone.
• Smartphone user interface (UI) may vary (2) This device must accept any interference,
depending on the mobile operating system (OS) including interference that may cause undesired
and the manufacturer. operation of the device.
• If the security protocol of the router is set to
IC Radiation Exposure Statement
ENGLISH
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and This equipment complies with IC radiation
register the product again. exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
Installing the LG ThinQ Application between the antenna and your body.
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a NOTE
smartphone. Follow instructions to download and
• THE MANUFACTURER IS NOT RESPONSIBLE FOR
install the application.
ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD
Connecting to Wi-Fi VOID THE USER’S AUTHORITY TO OPERATE THE
The Wi-Fi button, when used with the LG ThinQ EQUIPMENT.
application, allows the appliance to connect to a
home Wi-Fi network. The f icon shows the status
of the appliance’s network connection. The icon
illuminates when the appliance is connected to the Open Source Software Notice
Wi-Fi network. Information
• Initial Appliance Connection To obtain the source code that is contained in this
Run the LG ThinQ application and follow the product, under GPL, LGPL, MPL, and other open
instructions in the application to connect the source licenses that have the obligation to disclose
appliance. source code, and to access all referred license
terms, copyright notices and other relevant
• Reconnecting the Appliance or Connecting documents, please visit https://
Another User opensource.lge.com.
Press and hold the Wi-Fi button for 3 seconds.
LG Electronics will also provide open source code
Run the LG ThinQ application and follow the
to you on CD-ROM for a charge covering the cost
instructions in the application to connect the
of performing such distribution (such as the cost of
appliance.
media, shipping, and handling) upon email
request to [email protected].
This offer is valid to anyone in receipt of this
Wireless LAN Module Specifications information for a period of three years after our
last shipment of this product.
Frequency 2412 - 2462 MHz
Range
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
MAINTENANCE 53
MAINTENANCE
Cleaning • To clean the knobs, make sure that they are in
the OFF position and pull them straight off the
ENGLISH
stems.
CAUTION
• To replace the knobs, make sure the knob has
• Do not clean this appliance with bleach. the OFF position centered at the top, and slide
• To prevent burns, wait until the cooktop has the knob directly onto the stem.
cooled down before touching any of its parts.
• Always wear gloves when cleaning the cooktop.
NOTE
• To prevent scratching, do not use abrasive
General Cleaning Tips cleaners on any of these materials.
Front Manifold Panel and Knobs 3 Dry and buff with a clean, dry paper towel or
It is best to clean the manifold panel after each use soft cloth.
of the range. For cleaning, use a damp cloth and
mild soapy water or a 50/50 solution of vinegar
and water. For rinsing, use clean water and polish 4 Repeat as necessary.
dry with a soft cloth.
NOTE
CAUTION
• To clean the stainless steel surface, use warm
• Do not use abrasive cleansers, strong liquid sudsy water or a stainless steel cleaner or polish.
cleaners, plastic scouring pads or oven cleaners
on the manifold panel. Doing so will damage the • Always wipe in the direction of the metal surface
finish. finish.
• Do not try to bend the knobs by pulling them up • Stainless steel appliance cleaner or polish can be
or down, and do not hang a towel or other purchased online or from most retailers of
objects on them. This can damage the gas valve appliances or home goods.
shaft.
• The control knobs may be removed for easy
cleaning.
54 MAINTENANCE
Oven Door • Both the broiler pan and grid may be cleaned
with a commercial oven cleaner or in the
dishwasher.
CAUTION
• Do not use harsh cleaners or harsh abrasive
cleaning materials on the outside of the oven
Oven Racks
door. Doing so can cause damage. Remove the oven racks before operating the Self
Clean cycle (on some models) and EasyClean.
• Use soapy water to thoroughly clean the oven
door. Rinse well. Do not immerse the door in 1 Clean with a mild, abrasive cleaner.
water. • Food spilled into the tracks could cause the
• You may use a glass cleaner on the outside glass racks to become stuck.
of the oven door. Do not spray water or glass
cleaner on the door vents.
• Do not use oven cleaners, cleaning powders, or 2 Rinse with clean water and dry.
harsh abrasive cleaning materials on the outside
of the oven door. NOTE
• Do not clean the oven door gasket. The oven • For models with Self Clean function:
door gasket is made of a woven material that is - If the racks are cleaned using the Self Clean
essential for a good seal. Care should be taken cycle (not recommended), the color will turn
not to rub, damage, or remove this gasket. slightly blue and the finish will become dull.
After the Self Clean cycle is complete, and the
oven has cooled, rub the sides of the racks
with wax paper or a cloth containing a small
amount of oil. This will make the racks glide
more easily into the rack tracks.
Vent Louvers
• The appearance of the range may differ from
model to model.
a Don’t hand clean oven door gasket Use a vacuum cleaner with a brush or crevice
attachment to clean the vent louvers a. Do not
b Do hand clean door remove the panel covering the range.
Grates and burner heads/caps can be removed for oval burner from the bottom stem to flush out
care and cleaning. debris.
• Take care when installing or removing the • Use care when cleaning the cooktop. The
grates, as the rough edges may cause scratches pointed metal ends on the electrodes could
ENGLISH
on the surface of the cooktop. cause injury. Hitting an electrode with a hard
object may damage it.
• To remove burnt-on food, soak the burner heads
in a solution of mild liquid detergent and hot
water for 20–30 minutes. For stubborn stains,
use a toothbrush or wire brush.
• The burners will not operate properly if the
burner ports or electrodes are clogged or dirty.
• Burner caps and heads should be cleaned
routinely, especially after excessive spillover.
CAUTION • Burners will not light if the cap is removed.
• Make sure burner heads and caps are reinstalled
properly. They will be stable and rest flat when After Cleaning the Burner Heads/Caps
correctly installed. Shake out any excess water and then let them dry
thoroughly. Placing the oval burner upside down
will allow the water to drain out more easily.
Replace the burner heads and caps over the
electrodes on the cooktop in the correct locations
according to their size. Make sure the hole in the
burner head is positioned over the electrode.
Burner Grates
The range consists of three separate professional-
• When burner cap is properly set: style grates. For maximum stability, these grates
should only be used when in their proper position.
The center grate can be rotated from front to back.
• For hard to reach areas such as the back surface cavity is above 150 °F (65 °C), Hot will appear in
of the oven, it is better to use the Self Clean the display, and the EasyClean cycle will not be
cycle. activated until the oven cavity cools down.
• The range should be level to ensure that the
Benefits of EasyClean
ENGLISH
bottom surface of the oven cavity is entirely
• Helps loosen light soils before hand-cleaning covered by water at the beginning of the
EasyClean cycle.
• EasyClean only uses water; no chemical cleaners
• For best results, use distilled or filtered water.
• Makes for a better Self Clean experience (On Tap water may leave mineral deposits on the
some models) oven bottom.
- Delays the need for a Self Clean cycle • Soil baked on through several cooking cycles will
- Minimizes smoke and odors be more difficult to remove with the EasyClean
cycle.
- Can allow shorter Self Clean time
• Do not open the oven door during the EasyClean
NOTE cycle. Water will not get hot enough if the door is
opened during the cycle.
• For models without Self Clean option
- The EasyClean feature may not be effective in
removing heavy, built-up soils. Because the 1 Remove oven racks and accessories from the
range does not include a Self Clean option, oven.
clean the oven regularly using the EasyClean
feature to prevent heavy, burnt-on soil from
building up in the oven. 2 Scrape off and remove any burnt-on debris
with a plastic scraper.
NOTE
• Allow the oven to cool to room temperature
before using the EasyClean cycle. If your oven
58 MAINTENANCE
NOTE
5 Spray or pour the remaining water (8 oz or
• Do not use any steel scouring pads, abrasive
240 ml) onto the bottom center of the oven pads or cleaners as these materials can
cavity. The indentation on the oven bottom permanently damage the oven surface.
should be fully covered to submerge all soils.
Add water if necessary.
• Using commercial oven cleaners or bleach to • The oven displays an F error code and sounds
clean the oven is not recommended. Instead, three long beeps during the self-cleaning
use a mild liquid cleanser with a pH value below process if it malfunctions in the self-clean mode.
12.7 to avoid discoloring the enamel. Switch off the electrical power to the main fuse
or breaker and have the oven serviced by a
ENGLISH
qualified technician.
• If the self cleaning mode malfunctions, turn the
Self Clean range off and disconnect the power supply. Have
This feature is only available on some models. it serviced by a qualified technician.
The Self Clean cycle uses extremely hot • It is normal for parts of the oven to become hot
temperatures to clean the oven cavity. While during a Self Clean cycle. Avoid touching the
running the Self Clean cycle, you may notice cooktop, door, window or oven vent area during
smoking or an odor. This is normal, especially if a Self Clean cycle.
the oven is heavily soiled. During Self Clean, the • Do not leave small children unattended near the
kitchen should be well ventilated to minimize the appliance. During the Self Clean cycle, the
odors from cleaning. outside of the range can become very hot to the
touch.
Before Starting Self Clean • If you have pet birds, move them to another
• Clean only parts listed in manual. Remove the well-ventilated room. The health of some birds is
oven racks, broiler pan, broiler grid, all extremely sensitive to the fumes given off during
cookware, aluminum foil or any other material the Self Clean cycle of any range.
from the oven. • Do not line the oven walls, racks, bottom or any
- If oven racks are left in the oven cavity during other part of the range with aluminum foil or
the Self Clean cycle, they will discolor and any other material. Doing so will destroy heat
become difficult to slide in and out. distribution, produce poor baking results and
cause permanent damage to the oven interior
• The kitchen should be well ventilated to (aluminum foil will melt to the interior surface of
minimize the odors from cleaning. Open a the oven).
window or turn on a ventilation fan or hood
before self-cleaning. • Do not force the door open. This can damage the
automatic door locking system. Use care when
• Wipe any heavy spillovers on the bottom of the opening the oven door after the Self Clean cycle.
oven. Stand to the side of the oven when opening the
• Make sure that the oven light cover is in place door to allow hot air or steam to escape. The
and the oven light is off. oven may still be VERY HOT.
• Clean the frame of the oven and door with hot
soapy water. Rinse well.
NOTE
WARNING • The oven light cannot be turned on during a Self
Clean cycle. The oven light cannot be turned on
• If the oven is heavily soiled with oil, self-clean the
until the oven temperature has cooled below
oven before using the oven again. The oil could
500 ˚F (260 ˚C) after a Self Clean cycle is
cause a fire.
complete.
• If there is a fire in the oven during self-clean,
• During the Self Clean cycle, the cooktop
turn the oven off and wait for the fire to go out.
elements and warming drawer cannot be used.
Do not force the door open. Introduction of
fresh air at self-clean temperatures may lead to • Clean the frame of the oven and door with hot
a burst of flame from the oven. Failure to follow soapy water. Rinse well.
this instruction may result in severe burns. • Do not clean the gasket. The fiberglass material
of the oven door gasket cannot withstand
abrasion. It is essential for the gasket to remain
CAUTION intact. If you notice it becoming worn or frayed,
• Do not use oven cleaners. Commercial oven replace it.
cleaner or oven liner protective coating of any • It is normal for the fan to operate during the Self
kind should not be used in or around any part of Clean cycle.
the oven.
60 MAINTENANCE
3 Press START.
Case 1
• Soil pattern: Medium to heavy splatter
• Types of soils: Fat/grease 4 Once the Self Clean cycle is set, the oven door
• Common food items that can soil your oven: locks automatically and the lock icon k
Meat roasted at high temperatures displays. You will not be able to open the oven
door until the oven has cooled. The lock
releases automatically when the oven has
Case 2 cooled.
• Soil pattern: Drops or spots
MAINTENANCE 61
ENGLISH
until the oven temperature has cooled. Forcing
the door open will damage the door. Removing Doors
1 Remove all racks and accessories from the 2 Unlock the hinge locks, rotating them as far
oven. toward the open door frame as they will go.
d Unlock
Removing/Assembling Lift-Off
Oven Doors
CAUTION 5 Lift door up and out until the hinge arms are
• Do not close the oven door until all the oven clear of the slots.
racks are fully in place.
• Do not hit the glass with pots, pans, or any other Assembling Doors
object.
1 Firmly grasp both sides of the door at the top.
62 MAINTENANCE
2 With the door at the same angle as the do so can result in severe personal injury, death,
or electrical shock.
removal position, seat the indentation of the
hinge arms into the bottom edge of the hinge
slots. The notch in the hinge arms must be Most cleaning can be done with the drawer in
fully seated into the bottom edge of the slots. place; however, the drawer may be removed if
further cleaning is needed. Use warm water to
thoroughly clean.
a Hinge arm
c Indentation
a Lever
a Hinge arm
4 Pull the drawer away from the range.
b Hinge lock
Assembling Drawers
5 Close the oven door.
1 Pull the bearing glides to the front of the
chassis glide.
Removing/Assembling Drawers
2 Align the glide on each side of the drawer with
Removing Drawers the glide slots on the range.
CAUTION
• Disconnect the electrical power to the range at
the main fuse or circuit breaker panel. Failure to
MAINTENANCE 63
ENGLISH
4 Screw the screws on the back of the drawer.
WARNING
• Make sure that the oven and lamp are cool.
• Disconnect the electrical power to the range at
the main fuse or circuit breaker panel. Failure to
do so can result in severe personal injury, death,
or electrical shock.
TROUBLESHOOTING
FAQs
ENGLISH
Frequently Asked Questions
Q: What types of cookware are recommended for use with the cooktop?
Q: My new oven doesn’t cook like my old one. Is there something wrong with the temperature
settings?
A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times
and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the
oven temperature yourself to meet your specific cooking needs. Refer to the "Changing Oven
Settings" section in this manual for easy instructions on how to adjust your thermostat.
Q: Is it normal to hear a clicking noise coming from the back of my oven when I am using it?
A: Your new range is designed to maintain a tighter control over your oven’s temperature. You may hear
your oven’s heating elements click on and off more frequently on your new oven. This is NORMAL.
A: This means that the product has just been plugged in, or that it has experienced a power
interruption. To clear the flashing time, touch any button and reset the clock if needed.
Q: During convection cooking the fan stops when I open the door. Is that normal?
A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.
A: Never use aluminum foil to line the bottom or sides of the oven or the warming drawer (on some
models). The foil will melt and stick to the bottom surface of the oven and will not be removable. Use
a foil-lined sheet pan placed on a lower oven rack to catch drippings instead. (If foil has already
melted onto the bottom of the oven, it will not interfere with the oven’s performance.)
A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to
poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to
prevent spillovers from damaging the oven finish.
CAUTION
• Foil may be used to wrap food in the oven or warming drawer, but do not allow the foil to come into
contact with the exposed heating/broiling elements in the oven. The foil could melt or ignite, causing
smoke, fire, or injury.
Q: Can I leave my racks in the oven when running a Self Clean cycle? (On some models)
A: No. Although it will not damage the racks, it will discolor them and may make them hard to slide in
and out during use. Remove all items from the oven before starting a Self Clean cycle.
66 TROUBLESHOOTING
Q: What should I do if my racks are sticky and have become hard to slide in and out?
A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the
sides of the racks. This will work as a lubricant for easier gliding.
A: The cooktop should be cleaned after every use to prevent permanent staining. When cooking foods
with high sugar content, such as tomato sauce, clean the stain off with a scraper while the cooktop is
still warm. Use an oven mitt when scraping to prevent burns. Refer to the "MAINTENANCE" section of
this owner's manual for further instruction.
A: Make sure that the range is not in Control Lock / Lockout mode. The lock k will show in the display if
Control Lock / Lockout is activated. To deactivate Control Lock / Lockout, refer to the "Control Lock /
Lockout" section. The unlock melody sounds and Loc appears in the display until the controls are
unlocked.
Q: My range is still dirty after running the EasyClean cycle. What else should I do?
A: The EasyClean cycle only helps to loosen light soils in your oven range to assist in hand-cleaning of
your oven. It does not automatically remove all soils after the cycle. Some scrubbing of your oven
range is required after running the EasyClean cycle.
Q: I tried scrubbing my oven after running. EasyClean, but some soils still remain. What can I do?
A: The EasyClean feature works best when the soils are fully soaked and submerged in water before
running the cycle and during hand-cleaning. If soils are not sufficiently soaked in water, it can
negatively affect the cleaning performance. Repeat the EasyClean process using sufficient water.
• For models with Self Clean function:
Sugar-based and certain greasy soils are especially hard to clean. If some stubborn soils
remain, use the Self Clean feature to thoroughly clean your oven.
Q: Soils on my oven walls are not coming off. How can I get the oven walls clean?
A: Soils on the side and rear walls of your oven range may be more difficult to fully soak with water. Try
repeating the EasyClean process with more than the ¼ cup (2 oz or 60 ml) of spray recommended.
Q: Will EasyClean get all of the soils and stains out completely?
A: It depends on the soil type. Sugar-based and certain grease stains are especially hard to clean. Also, if
stains are not sufficiently soaked in water, this can negatively affect cleaning performance.
• For models with Self Clean function:
If stubborn or built-up stains remain, use the Self Clean feature. Refer to the Self Clean section
of your owner's manual.
Q: Are there any tricks to getting some of the stubborn soils out?
A: Scraping the soils with a plastic scraper before and during hand-cleaning is recommended. Fully
saturating soils with water is also recommended.
• For models with Self Clean function:
However, certain types of soils are harder to clean than others. For these stubborn soils, the
Self Clean cycle is recommended. Consult the Self Clean section of your owner's manual for
details.
Q: Is it safe for my convection fan or heater element to get wet during EasyClean?
A: Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray
onto the broil burner and heater elements is not necessary because these are self-cleaning during
regular use.
Q: Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean?
TROUBLESHOOTING 67
A: Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the
bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to
fully saturate the soils for better cleaning performance.
ENGLISH
Q: I see smoke coming out of my oven range’s cooktop vents during EasyClean. Is this normal?
A: This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
As the oven heats briefly during EasyClean, the water in the cavity evaporates and escapes through
the oven vents.
A: EasyClean can be performed as often as you wish. EasyClean works best when your oven is LIGHTLY
soiled from such things as LIGHT grease splatter and small drops of cheese. Please refer to the
EasyClean section in your owner's manual for more information.
A: A spray bottle filled with 1¼ cups (10 oz or 300 ml) of water, a plastic scraper, a non-scratch scrubbing
pad and a towel. You should not use abrasive scrubbers such as heavy-duty scouring pads or steel
wool.
A: Children should be supervised around the range whenever it is in use, and after use until surfaces
have cooled. You can also use the Control Lock / Lockout feature to help prevent children from
accidentally turning on the cooktop or oven. The Control Lock / Lockout feature disables most control
panel buttons and the cooktop control knobs. On some models, it also locks the oven door. Consult
the "Control Lock / Lockout" section of your owner’s manual for details. (In models without a Self
Clean option, the Control Lock / Lockout feature locks the controls but does not lock the oven door.)
Q: The third knob from the right doesn't light up. Is that normal? (On some models)
Cooking
Problem Possible Cause & Solution
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
• See the "Oven" section in the Operation chapter.
Oven will not work Plug on range is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
ENGLISH
Steam is exhausted Cooking foods with high moisture produces steam.
through the oven
• This is normal.
vent.
Power outage.
• Check house lights to be sure. Call your local electric company for service.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive
smoking.
• Regular cleaning is necessary when broiling frequently.
Clock and timer does The electrical plug is not inserted properly.
not work.
• Make sure the electrical plug is inserted into a live, properly grounded outlet. Replace the
fuse or reset the circuit breaker.
Oven light does not It is time to replace the lamp or the lamp is loose.
work.
• Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.
The plug on the range is not completely inserted in the electrical outlet.
• Make sure the electrical plug is inserted into a live, properly grounded outlet.
Oven will not Self The oven temperature is too high to set a Self Clean operation.
Clean. (On some
• Allow the range to cool and reset the controls.
models)
70 TROUBLESHOOTING
CLEAN and door The Self Clean cycle has been selected, but the door is not closed.
flash in the display
• Close the oven door.
(On some models)
"Loc" is on in the The oven is locked because of the Control Lock / Lockout feature.
display when you
• Deactivate the Control Lock / Lockout feature.
want to cook (On
some models)
• Check the main gas shut-off valve or the oven gas shut-off valve and call for service.
Oven control This code is not an error code. It indicates that the product's Sabbath mode sb is
displays Sb/5b/S6/56 activated.
error code.
• See the "Using the Sabbath Mode" section in the Operation chapter.
The oven racks were The shiny, silver-colored racks were cleaned in a Self Clean cycle.
cleaned in a Self
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven
Clean cycle. (On
racks with the paper towel. Do not use lubricant sprays.
some models)
Displayed colon in This means that the product has just been plugged in, or that it has experienced a
the clock is flashing power interruption.
• This is normal. Reset the clock and any cooking function.
Light can be seen While the Broil function is running, it is normal to see a light between the oven air
through the oven air vents.
vents.
• This is normal.
Range is not level. Kitchen cabinet alignment may make range appear unlevel.
• Be sure cabinets are square and have sufficient room for range clearance.
ENGLISH
Cannot move Cabinets not square or are built in too tightly.
appliance easily.
• Contact builder or installer to make appliance accessible.
Appliance must be
accessible for Carpet interferes with range.
service.
• Provide sufficient space so range can be lifted over carpet.
Convection fan Convection fan stops during a convection bake cycle. It is done to allow for more even
stops. (During heating during the cycle.
Conv.Bake mode)
• This is not a failure of the range and should be considered normal operation.
Fan operation This is to ensure even baking results.
(During Bake Mode)
• It is normal for the fan to operate periodically throughout a normal bake cycle in the oven.
Noises
Problem Possible Cause & Solution
“Crackling” or This is the sound of the metal heating and cooling during both the cooking and Self
“popping” sound Clean functions.
• This is normal.
When lighting just Electric spark igniters from the burners cause the clicking noise. All the spark igniters
one burner, clicking on the cooktop will activate when igniting just one burner.
noise is heard from
• This is normal.
all the burners.
Wi-Fi
Problem Possible Cause & Solution
Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the registration process again.
smartphone to Wi-Fi
network Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
72 TROUBLESHOOTING
Trouble connecting The distance between the appliance and the router is too far.
appliance and
• If the appliance is too far from the router, the signal may be weak and the connection may
smartphone to Wi-Fi
not be configured correctly. Move the router closer to the appliance or purchase and
network install a Wi-Fi repeater.
LIMITED WARRANTY 73
LIMITED WARRANTY
CANADA
ENGLISH
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.
Should your LG Gas Range ("Product") fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its
option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This
limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased from an authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will
begin sixty (60) days from the date of manufacture).
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR
CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER
NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR
OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;.
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered
under this Limited Warranty.
• Conversion of products from natural gas or L.P. gas;
• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.
Not Covered by this Limited Warranty
LIMITED WARRANTY 75
Burners do not Clogged or dirty burner ports or electrodes will not allow the burner to operate
light. properly.
ENGLISH
a OK
b Not working (must be cleaned)
• Check and clean the gas electrode.
a Shine is lost.
76 LIMITED WARRANTY
• Do not leave door at stop position during Broil/Bake mode or right after cooking.
• Never cover the oven bottom or cover an entire rack with materials such as
aluminum foil.
• If the foil has already melted onto the oven, it will not affect the performance of
the oven.
ENGLISH
cooktop burners
are working.
a Regulator
b Cooktop valve
c Broil/Bake valve
• Check with installer first.
• Refer to installation manual.
a Pressure regulator
b 1/2" Adapter
c 1/2" Adapter
d Gas Flow into Range
e Flex connector (6 ft. max.)
f Gas shut-off valve
g 1/2" Adapter
h 1/2" or 3/4" Gas pipe
• Check with installer first.
All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,
or visit our website at http://www.lg.com
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
ENGLISH
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
80 LIMITED WARRANTY
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial
Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.
Memo 81
82 Memo
Memo 83
LG Customer Information Center
1-888-542-2623 CANADA