What Is Safety Culture
What Is Safety Culture
What Is Safety Culture
25/10/2017
Summary of Presentation
To provide:
An insight into the topic of Safety (HSE)
Culture and what it takes to establish a
successful culture
An understanding of why measuring safety
culture is an important pre-cursor to
applying any Behavioural Safety
intervention or modification
An overview of a Safety Climate process
through demonstration and use of the
tools
Poor Safety Culture
Safety Culture
The collective values and attitudes of
people in the organization Step Change
Behavioural Issues Task Group
Safety Climate
Surface snapshot of the state of safety
providing an indicator of the underlying
safety culture Step Change Behavioural Issues Task Group
Behavioural Aspects of Safety
The way organizations act out their safety
management systems and how systems
operate in reality. Includes safety culture,
safety leadership and behaviour
modification
Safety Culture What is it?
Reporting Culture
Organizations with little trust often find it
difficult to get people to admit to their own
mistakes
Just and Fair
Reaction to the reporting of events should be
proportionate to the intentions behind and the
consequences of an action
Organizations which apply sanctions in a fair
and just manner will build trust and creativity
Sound Culture
Learning
The ability to share knowledge across
organizational boundaries is a key
aspect of a sound safety culture e.g.
are employees fully involved in
decisions affecting their safety and
health?
Conflicting objectives are a way of life
i.e. do the job quickly and efficiently,
but do it safely without getting hurt
Management and Culture
Person
Safety
Safety Climate Culture
Organization Job
What Influences Safety
Culture?
Safety performance is improved when
all factors job, environment and
organization are considered
Requires behavioural changes at all
levels in the organization, not just at
workplace
People behave the way they do
because of the consequences that
result for themselves after doing it.
Who Influences Safety Culture?
Continually
Improving
Level 5
Cooperating Ensure
consistency
Level 4
Managing
Involve frontline
Level 2 staff and develop
personal
Emerging responsibility
Develop
Level 1 management
commitment Kiel Centre
The Journey
Safety Culture Assessment
Diagnostic tools
Safety climate surveys
Structured workshops
Combination of the above
Diagnostic
Used to identify issues, which require improvement
Intervention
Improve safety by addressing specific safety
behaviours
to summarize change
Regular Meetings Pros and
Cons
Regular, frequent Regular agenda
opportunities items intrude
Real players are in No fresh
the room perspectives
Decisions can be Unequal status of
made participants
Commitment to act Internal problems go
unchallenged
Self Assessment
Self Assessment
those who have the knowledge and
expertise perform the evaluation
Audit
auditee provides information to auditor
who performs the evaluation
ModuSpec Self Assessment
Process
Combination of Survey Questionnaire
and Facilitated workshop
Complements the audit process by
focusing resources on prioritized areas
Where to use?
Need to measure status of HSE MS
performance and the safety culture
Self Assessment Deliverables
Electronic voting =
time to develop action
speed, anonymity plans?
Workshop principles
Management
Workshop(s)
Prioritized
No Action Decisions Action Plan
7 Strongly
agree
1 Strongly
disagree
Just What Were Looking For
5
4 4
3
2 2
1
0
1 2 3 4 5 6 7
Disagree Agree
A Specific Problem Known
Only to a Few
This company walks the talk on safety.
Votes
7
6
5 5
4
3 3
2 2
1 1 1
0
1 2 3 4 5 6 7
Disagree Agree
Abandon Ship!!
5
4 4
3
2 2
1
0
1 2 3 4 5 6 7
Disagree Agree
HSE Corporate Profile
0
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