BSBOPS502 Task 2 - Cathal Rafferty
BSBOPS502 Task 2 - Cathal Rafferty
BSBOPS502 Task 2 - Cathal Rafferty
Assessment Task 2
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Cathal Rafferty
Student name
SCM1957
Student ID number
C. Rafferty
Student signature
27/10/2021
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
27/10/2021
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
a suitable place to complete activities that replicates a business environment including a meeting
space and computer and internet access
review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
comply with the due date for assessment which your assessor will provide
i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
This project requires you to develop and manage an operational plan for one
business or work area by:
addressing underperformance.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include organisational policies and procedures related to operational plans. You
will also need data to review and assess operational progress in step 5.
You will need to communicate with people who work for, or are involved, in this
business or work area several times. Your communication may be either directly
with actual staff members or fellow students/your assessor can play the roles of
relevant people/parties. Communication can be in any appropriate format (e.g. face
to face, video conference, email) as long as it meets the requirements outlined in
the Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
2. Preparation
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack.
If it’s your own business or a business where you are working or are familiar with,
have your business approved by your assessor and identify a work area to develop
an operational plan for.
If you are using the case study, you will assume the role of sales manager and
develop an operational plan for the approved business model “develop a cloud-
based solution”.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to consult with others and
lead teamwork to develop an operational plan in the next activity. In preparation,
read through step 4.
Meet with at least two of the stakeholders you identified as part of Section 1 of your
Project Portfolio. One of the stakeholders must be a client.
Consult with stakeholders to agree on activities, resources, timeframes, KPIs and
monitoring processes.
i Approval can be sought in any way as long as you adhere to any organisational
communication and approval requirements.
question and answer session (each stakeholder has a copy of the operational
plan)
Explain your operational plan to relevant work team(s). Meet with at least one
stakeholder who is a co-worker and part of a team who will be responsible for an
activity in the operational plan.
Make sure you have answered all questions in Section 2. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio and make sure you attach these upon submission.
invoices show that the advertising consultant has spent more than what was
budgeted for.
plan and implement the monitoring and documentation of the performance for
one activity.
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.
Student’s name:
o stakeholders
o relevant legislation
Documenting resource
requirements.
Assessor signature:
Assessor name:
Date:
Student name:
Assessor name:
Date
Result
Feedback
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.